Title: Kashiwa Plaza Hotel Annex - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kashiwa Plaza Hotel Annex Hotel in Kashiwa with a 24-hour front desk ![Lobby](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/675158dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![19-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/02f74d41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/e7ac9b5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/14f992b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/6f2d1e7b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kashiwa Plaza Hotel Annex in central Kashiwa offers practical comforts like a 24-hour front desk, luggage storage, and dry cleaning services. Guests enjoy in-room WiFi and an on-site vending machine for quick refreshments. 7.8 Good ## Popular amenities - Housekeeping - 24/7 front desk - Laundry - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=18316235&PinnedHotelID=18316235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=18316235&PinnedHotelID=18316235&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=18316235&PinnedHotelID=18316235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=18316235&PinnedHotelID=18316235&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18316235&PinnedHotelID=18316235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=18316235&PinnedHotelID=18316235&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18316235&PinnedHotelID=18316235&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18316235&PinnedHotelID=18316235&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/fffea804.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Smoking 8.4 Very good 6 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Private bathroom Toilet with electronic bidet Hair dryer Shower/tub combination - Sleeps 1 - 1 Large Twin Bed ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/f9504671.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Private bathroom Toilet with electronic bidet Hair dryer Shower/tub combination - Sleeps 2 - 1 Double Bed ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/f9504671.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Private bathroom Toilet with electronic bidet Hair dryer Shower/tub combination - Sleeps 2 - 1 Double Bed ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/14f992b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking 9.0 Wonderful 4 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Private bathroom Toilet with electronic bidet Hair dryer Shower/tub combination - Sleeps 2 - 2 Large Twin Beds ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/14f992b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Private bathroom Toilet with electronic bidet Hair dryer Shower/tub combination - Sleeps 2 - 2 Large Twin Beds ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316235/fffea804.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Non Smoking 8.0 Very good 13 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Private bathroom Toilet with electronic bidet Hair dryer Shower/tub combination - Sleeps 1 - 1 Large Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKashiwa-Hotels-Kashiwa-Plaza-Hotel-Annex.h18316235.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKashiwa-Hotels-Kashiwa-Plaza-Hotel-Annex.h18316235.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.86238%2C139.96909&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ITya0QShQnyXRP1FADfFVCsshxQ=) 1-4-1 Asahicho, Kashiwa, Chiba, 277-0852 #### What's nearby - Suwa Shrine - 12 min walk - 1.0 km - Mallage Kashiwa - 4 min drive - 2.8 km - Lake Teganuma - 4 min drive - 3.1 km - Sankyo Frontier Kashiwa Stadium - 5 min drive - 2.4 km - Tokyo Skytree - 37 min drive - 26.8 km #### Getting around - Kashiwa Station - 4 min walk - Kashiwa-Tanaka Station - 7 min drive - Haneda Airport (HND) - 70 min drive #### Restaurants - ‪串カツ田中 - ‬1 min walk - ‪サイゼリヤ - ‬1 min walk - ‪Eggs ’n Things Coffee - ‬1 min walk - ‪めん吉 柏駅店 - ‬1 min walk - ‪吉福 - ‬1 min walk ## About this property ### Kashiwa Plaza Hotel Annex Property highlights Kashiwa Plaza Hotel Annex provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A 24-hour front desk, a front-desk safe, and a vending machine - Luggage storage and an elevator Room features All 138 rooms boast comforts such as air conditioning, as well as perks like free WiFi and free bottled water. Other amenities include: - Bathrooms with toilets with electronic bidets and shower/tub combinations - 19-inch flat-screen TVs with digital channels - Refrigerators, heating, and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/6000000/5390000/5383800/5383739/48a9f6ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sotetsu Fresa Inn Chiba Kashiwa Kashiwa - Free WiFi - Air conditioning - Breakfast available - Business services 8.8 Excellent 497 reviews CA $73 CA $80 total Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=5383739&PinnedHotelID=5383739&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18320000/18316300/18316211/84ddabdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kashiwa Plaza Hotel Kashiwa - Free WiFi - Air conditioning - Laundry - Housekeeping 7.4 Good 294 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=18316211&PinnedHotelID=18316211&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/6000000/5400000/5394600/5394546/25e69611.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Crest Hotel Kashiwa Kashiwa - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 438 reviews CA $79 CA $98 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=5394546&PinnedHotelID=5394546&HadPinnedHotel=true®ionId=-1&adults=2) ![Elevator](https://images.trvl-media.com/lodging/18000000/17370000/17368500/17368445/4b0fb010.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Kashiwa Station Nishi Kashiwa - Breakfast included - Free WiFi - Air conditioning - Parking available 8.4 Very good 503 reviews CA $72 CA $80 total Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=17368445&PinnedHotelID=17368445&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/67000000/66910000/66903100/66903035/c7f487ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Kashiwa-eki Higashi-guchi Kashiwa - Breakfast included - Free WiFi - Air conditioning - Parking available 8.8 Excellent 273 reviews CA $84 CA $93 total Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=66903035&PinnedHotelID=66903035&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/40000000/39460000/39454200/39454129/682c76ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Route-Inn Kashiwa Minami - Kokudo 16 gou zoi Kashiwa - Breakfast included - Spa - Parking included - Free WiFi 9.0 Wonderful 131 reviews CA $85 CA $95 total Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=39454129&PinnedHotelID=39454129&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/44000000/43270000/43269800/43269786/b3d03ce3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Kashiwanoha Kashiwa - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 228 reviews CA $72 CA $79 total Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=43269786&PinnedHotelID=43269786&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/78000000/77950000/77940600/77940508/b5b1ae37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitsui Garden Hotel Kashiwanoha Park Side Chiba Kashiwa - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 189 reviews CA $67 CA $74 total Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=77940508&PinnedHotelID=77940508&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7500000/7494800/7494741/e1396bc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitsui Garden Hotel Kashiwanoha Chiba Kashiwa - Hot tub - Spa - Free WiFi - Restaurant 9.0 Wonderful 349 reviews CA $86 CA $94 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=7494741&PinnedHotelID=7494741&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/115000000/115000000/114992200/114992114/468622ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WILL Kashiwa Kashiwa - Free WiFi - Air conditioning - Breakfast available - 24/7 front desk 7.0 Good 2 reviews CA $86 CA $95 total Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=114992114&PinnedHotelID=114992114&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - Elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - 19-inch flat-screen TV with digital channels ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning - Desk - Heating ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 1:00 AM Minimum check-in age: 16 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Kashiwa Plaza Annex Kashiwa Plaza Annex Kashiwa Kashiwa Plaza Hotel Annex Hotel Kashiwa Plaza Hotel Annex Kashiwa Kashiwa Plaza Hotel Annex Hotel Kashiwa ## Frequently asked questions ### Is Kashiwa Plaza Hotel Annex pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Kashiwa Plaza Hotel Annex? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Kashiwa Plaza Hotel Annex on Nov 25, 2025 start from CA $103.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kashiwa-Hotels-Kashiwa-Plaza-Hotel-Annex.h18316235.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > This hotel doesn't offer parking. ### What time is check-in at Kashiwa Plaza Hotel Annex? > Check-in start time: 3 PM; Check-in end time: 1:00 AM. After-hours check-in is not available. ### What time is check-out at Kashiwa Plaza Hotel Annex? > Check-out is at 10 AM. Late check-out is available for a fee (subject to availability). ### Where is Kashiwa Plaza Hotel Annex located? > Situated in Kashiwa, this hotel is within 2 mi (3 km) of Suwa Shrine, Sankyo Frontier Kashiwa Stadium, and Lake Teganuma. Ohori River Waterside park and Suwa Shrine are also within 3 mi (5 km). Kashiwa Station is only a 4-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kashiwa Plaza Hotel Annex Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 112 8 - Good 178 6 - Okay 104 4 - Poor 32 2 - Terrible 8 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Romana May 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities It is close to train station with all kinds of shopping and restaurants. ##### Romana Stayed 9 nights in May 2025 ### 8/10 Good #### Karen Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient, safe, walkable, close to public transportation. ##### Karen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### yoshimi Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great customer services and clean. ##### yoshimi Stayed 1 night in Mar 2025 ### 4/10 Poor #### Verified traveller Mar 9, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Close to station-was the great part Although the service was good, it was just SO outdated. ##### Verified traveller Stayed 3 nights in Mar 2025 ### 8/10 Good #### rintetsu Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### rintetsu Stayed 1 night in Mar 2025 ### 4/10 Poor #### Steven May 12, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Great staff. Terrible furnishings. Uncomfortable mattress, dirty stained carpets, uncomfortable damaged furniture in room and lobby. Lobby restaurant is permanently closed and could be easily re-purposed for additional lobby space. This hotel needed a renovation 8 years ago. Decent location but there are better choices nearby. ##### Steven Stayed 9 nights in May 2025 ### 10/10 Excellent #### Romana Aug 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and helpful staff. Area is great close to station and shopping. Great location to go anywhere in Japan. ##### Romana Stayed 8 nights in Aug 2023 ### 8/10 Good #### William Nov 6, 2023 Liked: Property conditions & facilities Nice location from station ##### William Stayed 1 night in Nov 2023 ### 6/10 Okay #### Dale Nov 18, 2024 Liked: Cleanliness, staff & service A very convenient location Unfortunately the mattress was terrible. ##### Dale Stayed 7 nights in Nov 2024 ### 8/10 Good #### Yutaka Jul 30, 2023 Liked: Cleanliness a minute away from kashiwa station ##### Yutaka Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Bryan Jun 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Mindy was awesome helping us navigate some difficult issues ##### Bryan Stayed 13 nights in Jun 2023 ### 10/10 Excellent #### Charles Jun 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service! We had a great experience at the hotel. Although we have stayed here many times before, this was the first time that we really needed a bit of extra help. During the trip, my wife injured her knee and the staff helped us order crutches and get them expedited to the hotel. Great service from a thankful client who will continue to use your hotel while visiting the Tokyo and Noda areas. ##### Charles Stayed 13 nights in Jun 2023 ### 8/10 Good #### MAN TAT Feb 22, 2023 Liked: Staff & service, property conditions & facilities #### Smell smoke anywhere Generally is good but you can smell the smoke at corridor and in lift. ##### MAN TAT Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Brando Sep 17, 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities There was no working air conditioning ##### Brando Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Geneva Jul 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very good.hotel. the staff were extremely helpful, friendly and gave great customer service. The room was clean and the amenities were super good. The hotel gives you bottled water, toothbrush, toothpaste, a comb and a razor with shaving cream. You also have access to face and hand wash, shampoo and conditioner. There is a refrigerator in the room. You have access to a microwave on the 2nd and 4th floors. It's also very quiet throughout the day. The cleaning staff are also super nice, friendly and very keen to detail. There is also a laundry for guests on the third floor. The prices are reasonable. As of thos posting it's 200 yen to wash, 100 yen to dry and 100 yen for detergent. There are plenty of places surrounding the hotel for shopping and eating. One critical point is they do not allow non guest to go beyond the lobby. Also youust leave your room key at the desk whenever you leave the hotel. It can be annoying when you are stepping out for a minutes but it can also be kind of cool reminiscent to the old school hotels. I would highly recommend this hotel for all the qualities it has for any length of stay. ##### Geneva Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Ghazal Sara Nov 25, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is very dirty. From the minute you walk into the lobby, you can tell how run down the hotel is. I wanted to give them a chance considering the price we paid, which by the way was not too cheap, but we booked last minute so I wasn't being too picky. Once we went up to our room, I immediately noticed the dirty carpet. My friend checked the bed to see if it was clean and we immediately see bedbugs. They were crawling all over the bed and the table. We left the room and informed the staff. At first, they were denying it then one staff member went upstairs with my friend to check and confirmed with his coworker that he saw bugs. We asked for refund and they told us we would have to wait to get it through Expedia. We said no problem, we'll call Expedia ourselves too. When they saw us contacting Expedia, they immediately refunded us in cash. Once we left the hotel and took our shoes off to clean, the bugs were stuck in our shoes so that means the rooms are filled with them. I want to point out that the staff was very nice but very shady. It looked like to me that they didn't want Expedia or Hotels.com to know the situation and wanted to keep all of this under wraps. Do yourself a favour and check reviews for cleanliness for every hotel that you book because it is very crucial. I wanted to write this review to help someone else who might experience the same thing or might miss checking like we did and accidentally bring unwanted bugs with them back ##### Ghazal Sara Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Dominique May 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent séjour Ce fut un séjour parfait avec un personnel d'accueil très sympathique et un très bon personnel pour le nettoyage des chambres. ##### Dominique Stayed 13 nights in May 2025 ### 8/10 Good #### Izumi May 6, 2025 古いですが清潔で、ツインの部屋が広くてよかったです。駅前ですが騒音も感じずゆっくり眠れました。駐車場割引券もあり1番停めても500円でした。ただ1階ロビーのカフェスペースが2020年閉店から食器や家具、小物がずっと放置されているようで印象が悪く残念です。 ##### Izumi Stayed 1 night in May 2025 ### 8/10 Good #### Shunji Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 飲み屋街の中にあるビジネスホテルといった感じだったが、部屋やバスユニットはキレイで嫌な臭いは感じなかった 窓の外は隣のビルの壁で見晴らしは良くなかったが、料金も安く、寝るだけの部屋としては十分だった ##### Shunji Stayed 1 night in Apr 2025 ### 8/10 Good #### サトシ Apr 24, 2025 Liked: Staff & service フロントの対応が爽やかで、気持ち良く過ごさせて、頂きました。 ##### サトシ Stayed 1 night in Apr 2025 ### 6/10 Okay #### Murilo Mar 29, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Pior Atendimento Possível!!! Pior atendimento que já tive até hoje no Japão, recepção sem empatia, sem nenhuma explicação das funcionalidades do hotel, quando questionado algo, respostas como “sim” ou “não”, muito decepcionante uma condição dessa, uma vez que fomos extremamente bem tratados em outros hotéis. Obs.: Nem bom dia nos deram. ##### Murilo Stayed 5 nights in Mar 2025 ### 8/10 Good #### Verified traveller Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 柏で便利宿泊 駅西口から数分、特に雨天の日は助かりますます。周辺は居酒屋が多く、これも便利でした。また泊まります。 ##### Verified traveller Stayed 1 night in Mar 2025 ### 6/10 Okay #### HOCHEOL Mar 10, 2025 보통 정도의 준수한 호텔 ##### HOCHEOL Stayed 2 nights in Mar 2025 ### 8/10 Good #### Kazuo Jan 2, 2025 Liked: Cleanliness, amenities 清潔で、対応も良く素晴らしい ##### Kazuo Stayed 1 night in Nov 2024 ### 6/10 Okay #### みゆき Dec 31, 2024 Liked: Cleanliness, staff & service 宿泊2日目からwi-fiの接続が出来なくなった、 自販機に冷たい飲み物しか無かったのが残念。しかし、部屋が思ったより広くベットもゆったりとしてくつろげた。 ##### みゆき Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Packages > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides)