Title: The Prince Karuizawa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=9623357&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Prince Karuizawa Travelers soak in rejuvenating mineral hot springs at this mountain retreat, then head straight to the slopes with convenient ski-in/ski-out access ## Photo gallery for The Prince Karuizawa ![Hot springs - The Prince Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/728b49d8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/deb4faa7-e548-4fad-9e8c-b5efa87c2c7a-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Spa - The Prince Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/2ab70a14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Prince Suite Room(Non-Smoking) - The Prince Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/45bf12fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - The Prince Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/0d5ba77a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Prince Karuizawa combines relaxation with adventure in a stunning mountain setting. Guests unwind with on-site massages or in the indoor mineral hot spring onsen, then enjoy active pursuits including 9 holes of golf, bowling, and direct access to the ski slopes. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Free WiFi - Restaurant - Air conditioning - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Jan. 2 - Jan. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 22 of 22 rooms ### View all photos for Superior Twin Room(Smoking) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/d93c492d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room(Smoking) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Private bathroom Deep soaking bathtub Hair dryer - 375 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Twin Room(Non-Smoking) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/d93c492d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room(Non-Smoking) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Private bathroom Deep soaking bathtub Hair dryer - 375 sq ft - Golf view - Sleeps 2 - 2 Twin Beds ### View all photos for Garden Twin Room(Non-Smoking) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/e7d786de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Twin Room(Non-Smoking) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Private bathroom Deep soaking bathtub Hair dryer - 433 sq ft - Mountain view - Sleeps 2 - 2 Large Twin Beds ### View all photos for Garden Twin Room(Smoking) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/e7d786de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Twin Room(Smoking) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Private bathroom Deep soaking bathtub Hair dryer - 433 sq ft - Mountain view - Sleeps 2 - 2 Large Twin Beds ### View all photos for Executive Twin Room Non Smoking ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/c2c95620.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room Non Smoking - Sleeps 2 ### View all photos for Garden Twin Room Non Smoking ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/28330189.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Twin Room Non Smoking - Sleeps 3 ### View all photos for Superior Twin Room Non Smoking ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/8a04a513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room Non Smoking - Sleeps 2 ### View all photos for Deluxe Garden Twin Room(Non-Smoking) ![Deluxe Garden Twin Room(Non-Smoking)](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/bcec5e1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden Twin Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Private bathroom Deep soaking bathtub Hair dryer - 434 sq ft - Sleeps 2 - 2 Twin Beds OR 1 Twin Sofa Bed ### View all photos for Deluxe Twin Room(Non-Smoking) ![Deluxe Twin Room(Non-Smoking)](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/795187b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Private bathroom Deep soaking bathtub Hair dryer - 375 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Executive Twin Room(Non-Smoking) ![Executive Twin Room(Non-Smoking) | Mountain view](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/w1559h1054x0y0-a18dd21e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Private bathroom Deep soaking bathtub Hair dryer - 375 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Executive King Room(Non-Smoking) ![Executive King Room(Non-Smoking)](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/3ce89e2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Private bathroom Deep soaking bathtub Hair dryer - 375 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite Room(Non-Smoking) ![Executive Suite Room(Non-Smoking) | Living area](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/c92f9929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Private bathroom Deep soaking bathtub - 749 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for The Prince Suite Room(Non-Smoking) ![The Prince Suite Room(Non-Smoking)](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/f190ec3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Prince Suite Room(Non-Smoking) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Private bathroom Deep soaking bathtub - 1012 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 2 Large Twin Beds ### View all photos for Executive Twin Room-Smoking ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/0cd12a2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room-Smoking - Sleeps 2 ### View all photos for Garden Twin Room (Smoking) ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/a5a62ac3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Twin Room (Smoking) - Sleeps 3 ### View all photos for Superior Twin Room-Smoking ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/8a04a513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room-Smoking - Sleeps 2 ### View all photos for Deluxe Garden Twin Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/238b57ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Garden Twin Room - Sleeps 3 ### View all photos for Deluxe Twin Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/daad121c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Executive Twin Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/w648h440x0y0-d43855d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 2 ### View all photos for Executive King Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/82148f2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room - Sleeps 2 ### View all photos for Executive Suite Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/cd299c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Room - Sleeps 2 ### View all photos for The Prince Suite Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/73ee7ad5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Prince Suite Room - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-The-Prince-Karuizawa.h9623357.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-The-Prince-Karuizawa.h9623357.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.32962%2C138.63739&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OnY--e_pmLdwFieYnaueBOrDOvA=) 1049-1 Karuizawa, Karuizawa, Nagano, 389-0193 #### What's nearby - Karuizawa Prince Hotel Ski Resort \- 9 min walk \- 0.8 km - Karuizawa Prince Hotel Golf Course \- 12 min walk \- 1.1 km - Seizan Golf Course \- 14 min walk \- 1.2 km - Karuizawa Prince Shopping Plaza \- 14 min walk \- 1.2 km - Karuizawa Station Building Memorial \- 4 min drive \- 1.4 km #### Getting around - Karuizawa Station - 6 min drive - Haneda Airport (HND) - 167 min drive #### Restaurants - ‪Tully's Coffee - ‬18 min walk - ‪Starbucks - ‬4 min drive - ‪All Day Dining Primrose - ‬11 min walk - ‪moomin cafe - ‬19 min walk - ‪旬粋カレー工房 軽井沢プリンスショッピングプラザ店 - ‬20 min walk ## About this property ### The Prince Karuizawa Upscale hotel near Karuizawa Prince Hotel Ski Resort Near Karuizawa Prince Shopping Plaza, The Prince Karuizawa provides a golf course, a bowling alley, and an indoor mineral hot spring (onsen). Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and a ski shuttle. Treat yourself to a massage or other spa services. The on-site restaurant, Beaux Sejours, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like snowboarding. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe. Additional perks include: - A free area shuttle, free bicycle rentals, and hot springs on site - Tennis courts, self parking (surcharge), and a porter/bellhop - Coffee/tea in the lobby, a 24-hour front desk, and a gift shop Room features All 100 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with deep soaking tubs and bidets - 32-inch LCD TVs with DVD players - Refrigerators, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,001 reviews CA $240 CA $293 total Jan 7 - Jan 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/e4f5ab08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel East Karuizawa - Hot tub - Spa - Free WiFi - Restaurant 8.4 Very good 474 reviews CA $436 CA $530 total Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 160 reviews CA $184 CA $205 total Jan 15 - Jan 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=23182996&PinnedHotelID=23182996&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15550000/15545600/15545513/037f8181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Vert Kyukaruizawa Karuizawa - Parking included - Free WiFi - Breakfast available - Housekeeping 9.0 Wonderful 404 reviews CA $152 CA $167 total Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=15545513&PinnedHotelID=15545513&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/56000000/55610000/55600800/55600775/e2c87a76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Karuizawa Cross Karuizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 564 reviews CA $187 CA $205 total Jan 4 - Jan 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=55600775&PinnedHotelID=55600775&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free area shuttle - Free 24-hour train station pick-up and drop-off shuttle - Free shopping center shuttle - Ski shuttle nearby - Self parking on site (JPY 1,000 per night) - Limited onsite self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Bar Windsor - Beaux Sejours - Library Cafe Rindo ### Things to do - 9-hole golf course - Bowling alley - Downhill skiing - Free bicycle rentals - Full-service spa - Golf - Gym - Hot springs - Library - Shopping - Ski equipment rentals - Ski passes - Ski-in/ski-out access - Snowboarding - Tennis ### Family friendly - Bowling alley - DVD player - Free area shuttle - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Outdoors - Garden - In the mountains - On a lake - Picnic area ### Full-service spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) ### Accessibility - No elevator ### More - 3 floors - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch LCD TV - DVD player ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with Half Board plans must book meals in advance. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from November 25 to April 14: - Golf course ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: JPY 1000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night. ### We should mention This property does not have elevators Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Prince Karuizawa Hotel Prince Karuizawa The Prince Karuizawa Hotel The Prince Karuizawa Karuizawa The Prince Karuizawa Hotel Karuizawa ## Frequently asked questions ### Is The Prince Karuizawa pet-friendly? ### How much does it cost to stay at The Prince Karuizawa? ### How much is parking? ### What time is check-in at The Prince Karuizawa? ### What time is check-out at The Prince Karuizawa? ### Where is The Prince Karuizawa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Prince Karuizawa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 168 8 - Good 99 6 - Okay 26 4 - Poor 9 2 - Terrible 6 ## Reviews ### 6/10 Okay #### Makoto Dec 13, 2025 Liked: Cleanliness, staff & service Nice view from the room ##### Makoto Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Kent May 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very nice and relaxing property for a great vacation. ##### Kent Stayed 4 nights in May 2024 ### 10/10 Excellent #### Bruce Nov 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great view from the room ##### Bruce Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Verified traveller Sep 27, 2024 Liked: Cleanliness, staff & service #### Good onsen Used this hotel to break up a long journey. Staff all excellent and the onsen was really good. ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Chung Tak Mar 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful and Tranquil Stay Wonderful hotel and resort. The hotel architecture is wonderful. The hotel room view capture a beautiful snowy landscape with a lake. The view gave me a sense of tranquility with a cozy ambience. The hotspring was good. Staff was friendly and helpful. One staff even drove me from hotel to the hotspring site. I really appreciated the helpfulness. The Japanese breakfast was tasty and remarkable. The transportation to the outlet and train station is convenient ##### Chung Tak Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Oi Yee Feb 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very friendly and helpful. The place itself has great hot spring, ski and shopping. ##### Oi Yee Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Calvin Kam Fung Jan 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i had a splendid time at The Prince Karuizawa over the past few days, had the luck to finally see the snowy environment of the serene nature and frozen lake right by the hotel. The sceneries are all too memorable. ##### Calvin Kam Fung Stayed 4 nights in Jan 2023 ### 6/10 Okay #### YANG Mar 22, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities WIFI is really bad ##### YANG Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Yoko Nov 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 晴天、滞在時に雪が降り、浅間山の写真がいっそう綺麗に取れました。お庭も生活感なく、非日常を満喫しました。スタッフもprofessionalでホテルライフを楽しみました。ありがとうございました。 ##### Yoko Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### ?? Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 木々に囲まれてゆっくりできました スタッフの人がなるべく荷物をお客に持たせないように気配りしていました 同じ系列のホテルがあり 温泉や食事会場が違うホテルに行くのがちょっと手間でした。 しかし朝食しかいただいていませんが食事の数が豊富で、座席もたくさんあり、他の席との間が広く、ゆったりと食べることができました ##### ?? Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 골프장뷰가 아름답습니다. 정원도 아름답고. 방상태나 청결상태 좋았어요. 아쉬운 점은 침대 매트리스가 허리부분이 꺼져있는 점, 이 호텔에는 온천이 없어 셔틀타고 이동해야한다는 점. 아 라운지 음료 무제한여서 좋아요. 생맥주도 제공. ![](https://a.travel-assets.com/ugc/hotel-reviews/b39dc050-5a7b-4095-90a7-3bdffb00178b-1748328278845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/588249bb-e9c4-40cf-ba3b-fc38643d04ad-1748328293314.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cf8bb6ef-fa10-4121-a540-afc9d6662dee-1748328294309.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Satoko Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ２度目の滞在です。ザプリンスは大人向け、とにかくイーストやウエストと比較しても驚くほど静かな空間です。 ##### Satoko Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lars Mar 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra mottagande men omständig/långsam incheckning. Trevlig personal, bra frukost- och middagstestaurang. Trevligt launchområde. ##### Lars Stayed 1 night in Mar 2025 ### 10/10 Excellent #### pinghuang Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 全方位都很優 房間空間大，窗外景色優美，暖氣足夠，接駁車班次多很方便，服務人員很盡心，以這價錢來說，CP值非常優異的地方 ![](https://a.travel-assets.com/ugc/hotel-reviews/EDDFFB90D0DE886A61613666CBFF8AD6BC20DC4B1739753398032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### pinghuang Stayed 1 night in Feb 2025 ### 8/10 Good #### kazuko Jul 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 軽井沢らしく静かで高級感のあるホテルだと思います。流石に施設の古さはありますが、気になりません。今時のラグジュアリーホテルがたくさんできていますが、この価格でこのラグジュアリー感はココだけでは？と、思います。 ##### kazuko Stayed 3 nights in Jul 2024 ### 4/10 Poor #### ともゆき Jun 6, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities 当初 宿泊ホテルに温泉施設があると聞いていたが、実際には周辺の系列ホテルに行かないと温泉がないと聞き不便さを感じた。 ##### ともゆき Stayed 1 night in Jun 2024 ### 10/10 Excellent #### yasushi May 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities エグゼクティブフロアに宿泊しました。お部屋は広くてきれいで浅間山も見れて最高です。 ##### yasushi Stayed 2 nights in May 2024 ### 10/10 Excellent #### Satoko Apr 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの方々のサービス品質がよい。こどもがいなく、大人向けである。落ち着いた雰囲気であった。 ##### Satoko Stayed 1 night in Apr 2024 ### 6/10 Okay #### OSAMU Nov 5, 2023 紅葉の温泉での紅葉が絶景でした。 ##### OSAMU Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### yasushi Oct 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 今回もエグゼクティブルームに宿泊し特典の無料ゴルフを満喫しました。カフェりんどうがフリードリンクに変わり格段に利用勝手が向上したのも嬉しかったです。 ##### yasushi Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Bo-Yuan Jan 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 員工素質非常好，給人非常專業又不失人性的服務體驗，一定會再訪。 ##### Bo-Yuan Stayed 2 nights in Jan 2023 ### 8/10 Good #### SHIGEMI May 19, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### 食事は美味しい 宿泊にも関わらず駐車料金有料。無理にして欲しい。温泉までバスで行くのは面倒。レストランでの食事、サービスはとても良かったです。 ##### SHIGEMI Stayed 1 night in May 2022 ### 2/10 Terrible #### Verified traveller May 3, 2022 Disliked: Staff & service, property conditions & facilities スタッフの対応が悪すぎる！ GWであの対応は、普段から何やってんの？て感じだった！ 正直イライラが止まらなかった！ ##### Verified traveller Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Kawamoto, SHICHIGAHAMA SHIOMIDAI Dec 27, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 素晴らしい施設。スキー場、アウトレットもあり時間を忘れて楽しめる。温泉も最高でした。 ##### Kawamoto Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Verified traveller Oct 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 心落ち着くステイでした 部屋から、隣接するゴルフ場の池越しに見る浅間山の眺望がすばらしい。ちらほらと見える紅葉、池の鯉も見事でした。部屋の備え付け設備も更新され、クリーニングやアメニティも行き届き衛生的。温泉はバス移動になりますが、平日だったのでゆったりと利用させてもらいました。 ##### Verified traveller Stayed 1 night in Oct 2021 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - 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