[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Hiramatsu Karuizawa Miyota Hotel in Miyota with 2 restaurants and free valet parking ![2 restaurants, dinner served, Italian cuisine](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/16f51ade.jpg?impolicy=resizecrop&rw=598&ra=fit) ![60-inch flat-screen TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/e4fd50dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Non Smoking (Sky View, Private Hot Spring)](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/72069be2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/8e8e9510.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/b7f72e9b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At The Hiramatsu Karuizawa Miyota, Italian cuisine and garden views await you at the two on-site restaurants. Savor these flavors on the picturesque terrace or explore the lush garden and playground. Take advantage of laundry facilities, in-room WiFi, concierge services, luggage storage, and a 24-hour front desk – all while enjoying top-notch service from the helpful staff. 9.8 Exceptional ## Popular amenities - Room service - Breakfast available - 24/7 front desk - Parking included - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=60802147&PinnedHotelID=60802147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=60802147&PinnedHotelID=60802147&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=60802147&PinnedHotelID=60802147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=60802147&PinnedHotelID=60802147&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=60802147&PinnedHotelID=60802147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=60802147&PinnedHotelID=60802147&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=60802147&PinnedHotelID=60802147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=60802147&PinnedHotelID=60802147&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ![2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/2bcdf10c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking (Forest View, Private Hot Spring) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Premium bedding Egyptian cotton linens 2 bedrooms Down duvet - 850 sq ft - Sleeps 2 - 2 Large Twin Beds ![Deluxe Twin Room, Non Smoking (Sky View, Private Hot Spring)](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/879be9c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking (Sky View, Private Hot Spring) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Premium bedding Egyptian cotton linens 2 bedrooms Down duvet - 850 sq ft - Resort view - Sleeps 2 - 2 Large Twin Beds ![Junior Suite, Non Smoking (Forest View, Private Hot Spring)](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/7d92fa6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Non Smoking (Forest View, Private Hot Spring) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu 2 bedrooms Down duvet Blackout drapes/curtains Egyptian cotton linens - 1067 sq ft - 1 bedroom - Hill view - Sleeps 2 - 2 Large Twin Beds ![Junior Suite, Non Smoking (Sky View, Private Hot Spring)](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/72069be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Non Smoking (Sky View, Private Hot Spring) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu 2 bedrooms Down duvet Blackout drapes/curtains Egyptian cotton linens - 1023 sq ft - 1 bedroom - Hill view - Sleeps 2 - 2 Large Twin Beds ![Miyota Suite, Non Smoking (Private Hot Spring)](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/84e28261.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Miyota Suite, Non Smoking (Private Hot Spring) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu 2 bedrooms Down duvet Blackout drapes/curtains Egyptian cotton linens - 1269 sq ft - 1 bedroom - Hill view - Sleeps 2 - 2 Large Twin Beds ![2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/39fa471a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Suite, Non Smoking (Private Hot Spring) ### Highlights Balcony Yard Soundproofed Fireplace Air conditioning Flat-screen TV Pillow menu 2 bedrooms - 1323 sq ft - 2 bedrooms - Sleeps 4 - 4 Large Twin Beds ![Terrace Villa Suite, Non Smoking (Private Hot Spring)](https://images.trvl-media.com/lodging/61000000/60810000/60802200/60802147/6438acfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Terrace Villa Suite, Non Smoking (Private Hot Spring) ### Highlights Yard Soundproofed Fireplace Air conditioning Flat-screen TV Pillow menu 2 bedrooms Down duvet - 1323 sq ft - 2 bedrooms - Sleeps 4 - 4 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-THE-HIRAMATSU-KARUIZAWA-MIYOTA.h60802147.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-THE-HIRAMATSU-KARUIZAWA-MIYOTA.h60802147.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.34416%2C138.49463&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xrLcyFs03_XyHmDxblYR0x15_rs=) Shiono 375-723, Miyota, Nagano, 389-0201 #### What's nearby - Karuizawa Kogen Church - 12 min drive - 12.4 km - Harnile Terrace - 12 min drive - 12.4 km - Karuizawa Taliesin - 12 min drive - 12.4 km - Hoshino Onsen Hot Spring - 12 min drive - 11.8 km - Karuizawa Prince Shopping Plaza - 16 min drive - 14.9 km #### Getting around - Sakudaira Station - 19 min drive #### Restaurants - ‪霧下そば 地粉や - ‬12 min walk - ‪手打ち soba 香りや - ‬4 min drive - ‪自来屋 御代田店 - ‬5 min drive - ‪山番 - ‬4 min drive - ‪キャボットコーヴ ミュージアムテラス店 - ‬4 min drive ## About this property ### The Hiramatsu Karuizawa Miyota Upscale hotel You can look forward to a terrace, a garden, and a playground at The Hiramatsu Karuizawa Miyota. Be sure to enjoy Italian cuisine and garden views at the two on-site restaurants. Free in-room WiFi and laundry facilities are available to all guests. Other perks at this hotel include: - Free self parking and valet parking - Full breakfast (surcharge), an electric car charging station, and a front-desk safe - Luggage storage, a 24-hour front desk, and an elevator - Guest reviews give top marks for the helpful staff Room features All guestrooms at The Hiramatsu Karuizawa Miyota offer comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. More amenities include: - Egyptian cotton sheets and down comforters - Bathrooms with heated floors and spring water tubs - 60-inch flat-screen TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, children's slippers, and electric kettles ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 376 reviews CA $388 CA $482 total Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/a43a2c35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyukaruizawa Kikyo, Curio Collection by Hilton Kyukaruizawa - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 388 reviews CA $385 CA $479 total Nov 11 - 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Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 21 reviews CA $382 CA $425 total Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=113742217&PinnedHotelID=113742217&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 419 reviews CA $304 CA $368 total Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ![[109] SNOOPY Golf Retreat Room, Non Smoking](https://images.trvl-media.com/lodging/95000000/94640000/94631800/94631775/c216f550.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### eau sol vert karuizawa club Karuizawa - Kitchen - Pet-friendly - 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2 restaurants - Hosted evening meal available daily for a fee of JPY 25,300; reservation required ### Restaurants on site - French Restaurant - Italian Restaurant ### Things to do - Playground ### Family friendly - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Turndown service ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillow menu ### Bathroom - Bathrobes - Bidet - Children's slippers - Free toiletries - Hair dryer - Heated bathroom floor - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Spring water bathtub - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 60-inch flat-screen TV with digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Laptop workspace - Laptop-compatible safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Hosted evening meal: JPY 25300 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as THE HIRAMATSU KARUIZAWA MIYOTA Hotel THE HIRAMATSU KARUIZAWA MIYOTA Miyota THE HIRAMATSU KARUIZAWA MIYOTA Hotel Miyota ## Frequently asked questions ### Is The Hiramatsu Karuizawa Miyota pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at The Hiramatsu Karuizawa Miyota? > As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at The Hiramatsu Karuizawa Miyota on Oct 22, 2025 start from CA $885.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Karuizawa-Hotels-THE-HIRAMATSU-KARUIZAWA-MIYOTA.h60802147.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Hiramatsu Karuizawa Miyota? > Self parking and valet parking are free at this property. ### What time is check-in at The Hiramatsu Karuizawa Miyota? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at The Hiramatsu Karuizawa Miyota? > Check-out is at 11:00 AM. ### Where is The Hiramatsu Karuizawa Miyota located? > Situated in Miyota, this hotel is 0.7 mi (1.1 km) from Fugen-ji Temple and 2.1 mi (3.3 km) from Asama Jomon Museum. Komoro Distillery and Sentoji Temple are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Hiramatsu Karuizawa Miyota Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Amenities ### 10 Staff & service ### 9.6 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 56 8 - Good 11 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### SUET MEI IRIS Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for vacation, fully relaxing. ##### SUET MEI IRIS Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Huang Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service great view. ##### Huang Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Y H ANTHONY Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort High standard of western cuisine especially the Italian food. Comfortable bed and clean house keeping ##### Y H ANTHONY Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Cheuk Kwan Mar 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay ##### Cheuk Kwan Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Judith Apr 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had great two nights at the Hiramatsu Karuizawa. Food was amazing! ##### Judith Stayed 2 nights in Apr 2024 ### 8/10 Good #### Jane Mar 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice property. Very clean and friendly staffs. Transportation to and from train station are provided. ##### Jane Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Phyllis Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel room is very spacious and sparkling clean! We love the view from the onsen and balcony which is exceptionally beautiful. The food and wine served at the French restaurant is of Michelin standard. All staff members are very friendly and polite! We felt pampered during our stay! ##### Phyllis Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### CHIHCHIA Feb 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort excellent ##### CHIHCHIA Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Mitsuyuki Aug 31, 2024 Liked: Staff & service, property conditions & facilities Good ##### Mitsuyuki Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Chollada Apr 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super luxury suit and more comfortable. I would say food and drinks provided on full board menus was exceptional. The hotel staffs are brilliant. Value to broke my bank ac:) ##### Chollada Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Tak Ho Jun 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First time for many to come Usually you will only be disappointed if you have high expectation with the hotel before arrival, unfortunately, this is not the case. Everything is at the highest level: from car valet service to reception to the room itself plus privacy. You name it and it definitely makes every dime you have paid worth. It definitely deserves a perfect score at least for my stay :) ##### Tak Ho Stayed 1 night in Jun 2023 ### 8/10 Good #### Nicholas Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities High end hotel that caters to Japanese guests. Great service. Nice property. But, no English language staff. No concierge. After telling me they don’t have a concierge, they told me via an electronic translator that no one could give me any guidance on train transportation. The facility does not have a gym which I find odd given that it is a very expensive, luxury property. For those that eat at the hotel — which is what we did given that nearby options are limited — there is what they called a “french” or “Italian” restaurant. In reality, both restaurants are fixed menu Japanese fine dining with either a French or Italian flare. I stayed in a suite with an Onsen which was very nice. So, in sum, it’s a very nice hotel with great service. For the price though, I expected more. Bottom line, if you are not a Japanese speaker, you might consider other options. ##### Nicholas Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Ryotaro Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 素晴らしい部屋、料理、サービスでした。軽井沢の中心地からは少し離れますが、自然に囲まれた空間の中、非常に心地よい時間を過ごすことができました。 ##### Ryotaro Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Yukinori Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities もてなし、お料理とも最高!でした。また、行きたいです。 ##### Yukinori Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kana Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Kana Stayed 1 night in Aug 2025 ### 10/10 Excellent #### KIT LING GRACE Mar 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 員工服務態度很好! ##### KIT LING GRACE Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Wan-Chen Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wan-Chen Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Chi Wei Jan 26, 2025 ##### Chi Wei Stayed 2 nights in Jan 2025 ### 8/10 Good #### Sylvester Cheng Seong Jan 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Sylvester Cheng Seong Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Rumi Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 施設の清潔さ、スタッフさんの心遣い、料理の驚き・美味しさ、部屋からの景色、どれをとっても素晴らしいです! ##### Rumi Stayed 1 night in Nov 2024 ### 8/10 Good #### ??? Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ヒラマツホテルは三件目です。全国制覇目指してますが、配慮が少し足りないかな?食事はとても美味しい!どのヒラマツホテルも最高でした!今回はアルコールだけ有料だったのですが、いつも無料でついてたので、有料がわかる様に説明されたが親切だと思います。 後はいつもながら最高でした! ##### ??? Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Wai Hang Dec 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 環境優美,房間闊落,舒適整潔,員工服務態度良好友善,協助住客任何需要 ##### Wai Hang Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Masaki Dec 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Masaki Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Joel Nov 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Joel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Kyle Oct 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Kyle Stayed 3 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Packages > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides)