[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Le Grand Kyu Karuizawa Guests recharge by the fireplace in the lobby or explore the peaceful grounds, enjoying delicious meals before venturing to nearby attractions ![Front of property - evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/637d9ed3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/777f986d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Hollywood Twin Room, Non Smoking | Bathroom](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/c1f56ef1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/af6ef5cd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Le Grand Kyu Karuizawa in Kyukaruizawa offers a serene retreat with an indoor public bath. The cozy lobby fireplace creates a welcoming atmosphere. Guests enjoy breakfast at Arpeggio, visit the coffee shop/cafe, and stay connected with high-speed WiFi. 9.2 Wonderful ## Popular amenities - Bar - Breakfast available - 24/7 front desk - Parking included - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/3338fc84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking 10.0 Exceptional 8 reviews ### Highlights Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Bathrobes Hair dryer - 462 sq ft - Sleeps 3 - 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/caad9fc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking 9.4 Exceptional 6 reviews ### Highlights Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Bathrobes Hair dryer Deep soaking bathtub - 415 sq ft - Sleeps 2 - 1 Queen Bed ![Premier Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/a80b9605.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Bathrobes Hair dryer Deep soaking bathtub - 459 sq ft - Sleeps 2 - 2 Double Beds ![Premier Double Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/608e0653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room, Non Smoking ### Highlights Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Bathrobes Hair dryer Deep soaking bathtub - 406 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/cd651838.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking 10.0 Exceptional 4 reviews ### Highlights Balcony Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Bathrobes Hair dryer - 462 sq ft - Sleeps 2 - 2 Double Beds ![Deluxe Double Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/54b6f10f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Bathrobes - 388 sq ft - Sleeps 3 - 1 Queen Bed ![Executive Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/cc5fca27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Bathrobes - 610 sq ft - Sleeps 4 - 2 Double Beds ![Executive Double Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/50769fcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Bathrobes Hair dryer - 559 sq ft - Sleeps 4 - 1 Queen Bed ![Premier Hollywood Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/74e571c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Hollywood Twin Room, Non Smoking 10.0 Exceptional 6 reviews ### Highlights Balcony Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Bathrobes Hair dryer - 411 sq ft - Sleeps 2 - 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/2eab4322.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Hollywood Twin Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/c316bb01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 3 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/ddd994a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/0c22db9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/ff3ca66a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/b71a447c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/3b516fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 3 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/711b172a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 4 ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/6fb1d028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Le-Grand-Kyu-Karuizawa.h15224688.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Le-Grand-Kyu-Karuizawa.h15224688.Hotel-Information) ## About the area Located in Kyukaruizawa, a neighborhood in Karuizawa, Le Grand Kyu Karuizawa is near a train station. Karuizawa Toy Kingdom is a popular area attraction and if an activity is on the agenda, Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out. Kozensui and Yukawa Furusato Park are also worth visiting. [Visit our Karuizawa travel guide](https://www.expedia.ca/Karuizawa.dx6157006) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.35264%2C138.63425&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=piU1euWihc4zj5aBfkypEuonh7M=) 469-4 Ojikaruizawa, Kitasaku-gun, Karuizawa, Nagano, 389-0102 ### What's nearby - Old Karuizawa Ginza Street - 6 min walk - 0.6 km - Kumoba Pond - 12 min walk - 1.0 km - Karuizawa Prince Shopping Plaza - 15 min walk - 1.3 km - Karuizawa Prince Hotel Ski Resort - 20 min walk - 1.7 km - Hoshino Onsen Hot Spring - 7 min drive - 5.9 km ### Getting around - Karuizawa Station - 13 min walk - Haneda Airport (HND) - 169 min drive ### Restaurants - ‪沢村ロースタリー 軽井沢 - ‬4 min walk - ‪中国料理 榮林 - ‬2 min walk - ‪軽井沢チョコレート館 - ‬3 min walk - ‪à table - ‬2 min walk - ‪Atelier de Fromage 軽井沢チーズスイーツの店 - ‬4 min walk ## About this property ### Le Grand Kyu Karuizawa Upscale hotel near Karuizawa Prince Shopping Plaza Located close to Karuizawa Prince Hotel Ski Resort, Le Grand Kyu Karuizawa provides an indoor public bath (no minerals), a terrace, and a coffee shop/cafe. The on-site restaurant, Arpeggio, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar. You'll also enjoy perks such as: - Free self parking - Buffet breakfast (surcharge), bike rentals, and a 24-hour front desk - A front-desk safe, luggage storage, and an elevator - Guest reviews say good things about the overall condition Room features All guestrooms at Le Grand Kyu Karuizawa include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and deep soaking tubs - Refrigerators, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,001 reviews CA $217 CA $265 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 372 reviews CA $412 CA $512 total Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27030000/27026100/27026033/b91931b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso Karuizawa Karuizawa - 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Free WiFi - Restaurant 8.4 Very good 372 reviews CA $342 CA $427 total Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=15252265&PinnedHotelID=15252265&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,400 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Arpeggio ### Things to do - Bicycle rentals ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Spa - Public indoor bath (no minerals) - Public outdoor bath (no minerals) - Separate men/women areas in public bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Guests with Half Board plans must book meals in advance. Guests with dietary restrictions or food allergies should contact this hotel in advance. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 4400 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property's hot spring and open-air baths use reheated purified water. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Gran Karuizawa Hotel Gran Karuizawa GRAND KARUIZAWA Hotel GRAND KARUIZAWA Grand Kyu Karuizawa Hotel Grand Kyu Hotel Grand Kyu Karuizawa Grand Kyu Le Gran Karuizawa LE GRAND KARUIZAWA Le Grand Kyu Karuizawa Hotel Le Grand Kyu Karuizawa Karuizawa Le Grand Kyu Karuizawa Hotel Karuizawa ## Frequently asked questions ### Is Le Grand Kyu Karuizawa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Le Grand Kyu Karuizawa? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Le Grand Kyu Karuizawa on Oct 15, 2025 start from CA $293.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Karuizawa-Hotels-Le-Grand-Kyu-Karuizawa.h15224688.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Le Grand Kyu Karuizawa? > Self parking is free at this property. ### What time is check-in at Le Grand Kyu Karuizawa? > Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours. ### What time is check-out at Le Grand Kyu Karuizawa? > Check-out is at noon. ### Where is Le Grand Kyu Karuizawa located? > Located in Kyukaruizawa, this hotel is within 1 mi (2 km) of Karuizawa New Art Museum and Karuizawa Prince Shopping Plaza. Old Karuizawa Ginza Street and Karuizawa Flower Museum are also within 10 minutes. Karuizawa Station is 13 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Le Grand Kyu Karuizawa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 295 8 - Good 94 6 - Okay 15 4 - Poor 6 2 - Terrible 7 ### 10/10 Excellent #### Jonathan Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities It is a really excellent hotel with wonderful staff. The room was very good. ##### Jonathan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Suzanne May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value for luxurious stay! Beautiful large rooms and luxurious bathroom. Hotel and restaurant staff were friendly and always willing to help. Onsen was great too and had it to myself the 2 times I went. Lobby and common areas were a little worn and dated but clean. Fantastic value for what I paid considering surrounding hotels were 2-3 times more and maybe not as nice. Definitely recommend. ##### Suzanne Stayed 2 nights in May 2025 ### 10/10 Excellent #### David Nov 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with a professional staff, ready to help. Great breakfast buffet, with plenty of options. ##### David Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Jun Jul 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a quiet and relaxing hotel, where I was able to relax. ##### Jun Stayed 1 night in Jul 2024 ### 10/10 Excellent #### ?? Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Caim,Comfortable,Clean,Near by Restrants&Shops ##### ?? Stayed 1 night in Jul 2024 ### 8/10 Good #### Lyle Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, but you will need a car or taxi to get around. ##### Lyle Stayed 1 night in Jan 2025 ### 8/10 Good #### Marisa May 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice size room. Indoor and outdoor baths were very enjoyable. I usually had the place to myself. The buffet breakfast had a nice selection of food. We didn’t have dinner at the hotel, but it was okay because there are a few restaurants within a 5 minute walking from the hotel that have very good food. We ate at Kawakami A for dinner - very good. They are a soba restaurant and have a big selection of dishes, in addition to the soba. ##### Marisa Stayed 2 nights in May 2025 ### 10/10 Excellent #### Gigi Jun 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is classy and elegant. Our stay was excellent and our French dinner was marvelous. I would highly recommend this hotel ##### Gigi Stayed 1 night in Jun 2024 ### 8/10 Good #### Barney Jan 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Slightly pricey but is a very nice hotel. The buffet breakfast could be better. ##### Barney Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Michele Jan 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very attentive in the quiet period of January. Not many people in the hotel. Room is spacious for a family of 4 (including 1 teenager and one adult children). ##### Michele Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Kenneth C L Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic I only have positive things to say about my stay with this hotel :-) ##### Kenneth C L Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Tsz Ching Petty Mar 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room spacious and clean, especially love the large bathroom! Good location, walking distance to Karuizawa Station and Ginza shopping street. Breakfast not much food choices like other big hotels but good enough. ##### Tsz Ching Petty Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Jan 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GOOD the room is clean and tidy, staffs are helpful and reli in good manner. we have great time there. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Chi Hang Ken Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A spacious and comfy hotel not far from busy area Clean and tidy as well as spacious room in this hotel. I particularly enjoyed the little number of customers here so we fully enjoy the serenity over our stay. One of the staff that I would like to complement was the English speaking waiter (I believe he should be a foreigner, not a Japanese) who provided exceptional service to us during our dining time. He proactively looked for a table for 4 for us during breakfast time when we could just find 2 tables splitting our family for seating. Also he explained everything during dinner time so well and was always proactively providing help. A big applause for his great service. ##### Chi Hang Ken Stayed 2 nights in Dec 2024 ### 8/10 Good #### Heng Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed in this hotel for the last three times on a yearly basis.Very nice and satisfied.But on this trip, I am disappointed as I have booked a Premier twin room (43 sq m) but was given a room of 39 (sqm). However, I believe that it would be better if I had check in on weekdays instead of Saturday. Stay from Saturday and checked out on Wednesday. ##### Heng Stayed 4 nights in Apr 2024 ### 8/10 Good #### Verified traveller Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice new room with good location. Room is new and in good condition except bad smell(might be smoking smell that stuck into carpet).I have allergy to smoking smell.So I couldn't stop sneezing until I found out that they provide air purifier which I move to sleep beside it so I could sleep peacefully. Too bad there was no plug provided near my bedhead so I need to use plug in toilet so I had to open toilet door all night. I like soft PJ they provided.Amenities such as cotton and comb are also in high quality.I chose this hotel because of free parking which is convenient and the distance of hotel to walking street is not far.The best coffee is just around the corner. Onsen is small size,clean but clorene smell is too strong.Outdoor onsen is not hot enough among 2 degree celcius weather. Overall I like this hotel. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Yuki Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋が過ごしやすく、温泉が良かった。朝ごはんも美味しかったです。 ##### Yuki Stayed 1 night in Sep 2025 ### 8/10 Good #### REIKO Sep 24, 2025 Liked: Cleanliness 他の点は全く問題なし 部屋のライトのみ 深夜トイレのライトだけ付けようとするとベッドルームの明かりもついてしまう 色々何度行ってもトイレとバスルームのみ明かりをつける事が出来なかった 私のやり方が間違っていたのでしょうか ##### REIKO Stayed 1 night in Sep 2025 ### 6/10 Okay #### Naoki Sep 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities 大浴場（露天風呂も有り）と旧軽井沢銀座へのアクセスが非常によい。第2駐車場が駐車区画を明示するなどの整備がされるとなお良い。 ##### Naoki Stayed 1 night in Sep 2025 ### 6/10 Okay #### Yuko Aug 22, 2025 朝ごはんが美味しい。朝食で久しぶりに和食が食べれて幸せでした。大浴場のお風呂が良かった。朝日の木洩れ陽にとても癒されました。またスタッフの方にも親切にして頂いて大変良かったです。機会があればまた再訪したいです。 ##### Yuko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### tomoyo Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とてもきれいで、お風呂もよかったです。特別な日に利用したいと思います。 ##### tomoyo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応も良くて非常に良かったです。 ##### ?? Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Makoto Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋にゆとりがあり、良かったです。 ##### Makoto Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Yumiko Aug 16, 2025 ##### Yumiko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Taeko Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お料理は綺麗で美味しい。 ベッドは少し硬い。 ##### Taeko Stayed 1 night in Aug 2025