Title: Le Grand Kyu Karuizawa (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15224688&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Le Grand Kyu Karuizawa Guests recharge by the fireplace in the lobby or explore the peaceful grounds, enjoying delicious meals before venturing to nearby attractions ## Photo gallery for Le Grand Kyu Karuizawa ![Front of property - evening/night - Le Grand Kyu Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Combined shower/tub, deep soaking tub, rainfall showerhead - Le Grand Kyu Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/c1f56ef1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Le Grand Kyu Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/a90082b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Le Grand Kyu Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/637d9ed3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink - Le Grand Kyu Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/51500ba5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Le Grand Kyu Karuizawa in Kyukaruizawa offers a serene retreat with an indoor public bath. The cozy lobby fireplace creates a welcoming atmosphere. Guests enjoy breakfast at Arpeggio, visit the coffee shop/cafe, and stay connected with high-speed WiFi. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available - Bar ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 20 of 20 rooms ### View all photos for Superior Twin Room, Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/3338fc84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking 10.0 Exceptional 8 reviews ### Highlights Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination Bidet - 462 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Superior Double Room, Non Smoking ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/caad9fc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking 9.4 Exceptional 6 reviews ### Highlights Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination Bidet Hair dryer - 415 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premier Twin Room, Non Smoking ![Premier Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/a80b9605.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination Bidet Hair dryer - 459 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Premier Double Room, Non Smoking ![Premier Double Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/608e0653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination Bidet Hair dryer - 406 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Twin Room, Non Smoking ![Deluxe Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/cd651838.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking 10.0 Exceptional 4 reviews ### Highlights Balcony Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination Bidet - 462 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Deluxe Double Room, Non Smoking ![Deluxe Double Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/54b6f10f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination - 388 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Executive Twin Room, Non Smoking ![Executive Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/cc5fca27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination - 610 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Executive Double Room, Non Smoking ![Executive Double Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/50769fcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination Bidet - 559 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Premier Hollywood Twin Room, Non Smoking ![Premier Hollywood Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/74e571c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Hollywood Twin Room, Non Smoking 10.0 Exceptional 6 reviews ### Highlights Balcony Air conditioning Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination Bidet - 411 sq ft - Sleeps 2 - 2 Queen Beds ### View all photos for Deluxe Twin Room, Non Smoking ![Deluxe Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/28c68d01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Air conditioning Free rollaway/extra beds Refrigerator TV Premium bedding Rainfall showerhead Shower/tub combination Bidet - Sleeps 3 - 2 Double Beds ### View all photos for Premier Hollywood Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/2eab4322.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Hollywood Twin Room - Sleeps 2 ### View all photos for Deluxe Twin Room(for 3 People) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/d0c59777.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room(for 3 People) - Sleeps 3 ### View all photos for Superior Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/c316bb01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 3 ### View all photos for Superior Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/ddd994a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ### View all photos for Premier Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/0c22db9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room - Sleeps 2 ### View all photos for Premier Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/ff3ca66a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room - Sleeps 2 ### View all photos for Deluxe Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/b71a447c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Deluxe Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/3b516fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 3 ### View all photos for Executive Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/711b172a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 4 ### View all photos for Executive Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/6fb1d028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Le-Grand-Kyu-Karuizawa.h15224688.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Le-Grand-Kyu-Karuizawa.h15224688.Hotel-Information) ## About the area Located in Kyukaruizawa, a neighborhood in Karuizawa, Le Grand Kyu Karuizawa is near a train station. Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza. Kozensui and Yukawa Furusato Park are also worth visiting. [Visit our Karuizawa travel guide](https://www.expedia.ca/Karuizawa.dx6157006) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.35264%2C138.63425&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=piU1euWihc4zj5aBfkypEuonh7M=) 469-4 Ojikaruizawa, Kitasaku-gun, Karuizawa, Nagano, 389-0102 ### What's nearby - ![Karuizawa New Art Museum featuring interior views and art](https://images.trvl-media.com/place/553248621582621436/3a862d99-e3b1-4983-b0b6-b03cb46d6c64.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa New Art Museum 5 min walk \- 0.4 km - ![Kumoba Pond showing a pond](https://images.trvl-media.com/place/6221843/0bf5e5f1-bb8f-4e44-b9b5-b42f56a16b81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumoba Pond 12 min walk \- 1.0 km - ![Sunset in Prince Shopping plaza Karuizawa.](https://images.trvl-media.com/place/6221913/e12fa0af-92fb-46a5-8911-c3a5e9c88e48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Shopping Plaza 15 min walk \- 1.3 km - ![Karuizawa Prince Hotel Ski Resort showing snow, mountains and landscape views](https://images.trvl-media.com/place/553248621532773834/3b19f8b7-27f1-4811-bb56-1853b00835eb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Hotel Ski Resort 20 min walk \- 1.7 km - Old Karuizawa Ginza Street 6 min walk \- 0.6 km ### Getting around - Karuizawa Station 13 min walk - Haneda Airport (HND) 169 min drive ### Restaurants - ベーカリー&レストラン 沢村 旧軽井沢 5 min walk - 軽井沢 川上庵 6 min walk - 沢村ロースタリー 軽井沢 4 min walk - レストラン酢重正之 5 min walk - キッツビュール (Kitzbühl) 5 min walk ## About this property ### Le Grand Kyu Karuizawa Upscale hotel near Karuizawa Prince Shopping Plaza Located close to Karuizawa Prince Hotel Ski Resort, Le Grand Kyu Karuizawa provides an indoor public bath (no minerals), a terrace, and a coffee shop/cafe. The on-site restaurant, Arpeggio, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar. You'll also enjoy perks such as: - Free self parking - Buffet breakfast (surcharge), bike rentals, and a front-desk safe - An elevator, a 24-hour front desk, and luggage storage - Guest reviews say good things about the overall condition Room features All guestrooms at Le Grand Kyu Karuizawa include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Extra amenities include: - Bathrooms with rainfall showers and deep soaking tubs - Refrigerators, electric kettles, and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 407 reviews CA $193 CA $239 total Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/a52e5928.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyukaruizawa Kikyo, Curio Collection by Hilton Kyukaruizawa - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 393 reviews CA $253 CA $314 total Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) ![Annex Deluxe Japanese-Western Room](https://images.trvl-media.com/lodging/16000000/15550000/15545600/15545513/ca54064c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Vert Kyukaruizawa Karuizawa - 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Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=17109119&PinnedHotelID=17109119&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15224688,70258479,2961491,15545513,23182996) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,400 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Arpeggio ### Things to do - Bicycle rentals ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Spa - Public indoor bath (no minerals) - Public outdoor bath (no minerals) - Separate men/women areas in public bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Guests with Half Board plans must book meals in advance. Guests with dietary restrictions or food allergies should contact this hotel in advance. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 4400 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property's hot spring and open-air baths use reheated purified water. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Gran Karuizawa Hotel Gran Karuizawa GRAND KARUIZAWA Hotel GRAND KARUIZAWA Grand Kyu Karuizawa Hotel Grand Kyu Hotel Grand Kyu Karuizawa Grand Kyu Le Gran Karuizawa LE GRAND KARUIZAWA Le Grand Kyu Karuizawa Hotel Le Grand Kyu Karuizawa Karuizawa Le Grand Kyu Karuizawa Hotel Karuizawa ## Frequently asked questions ### Is Le Grand Kyu Karuizawa pet-friendly? ### How much does it cost to stay at Le Grand Kyu Karuizawa? ### How much is parking? ### What time is check-in at Le Grand Kyu Karuizawa? ### What time is check-out at Le Grand Kyu Karuizawa? ### Where is Le Grand Kyu Karuizawa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Le Grand Kyu Karuizawa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.2 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 311 8 - Good 104 6 - Okay 15 4 - Poor 6 2 - Terrible 8 ## Reviews ### 8/10 Good #### Joanna Nov 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a good stopping place for the outlet shopping. Good location with lots of local eateries. ##### Joanna Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jonathan Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities It is a really excellent hotel with wonderful staff. The room was very good. ##### Jonathan Stayed 2 nights in May 2025 ### 10/10 Excellent #### David Nov 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with a professional staff, ready to help. Great breakfast buffet, with plenty of options. ##### David Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Fang-Kai Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Everything was good, minor complaints was the plugs not code to bed. ![](https://a.travel-assets.com/ugc/hotel-reviews/FB379C92DA9D748BE0B984AC63CA8D9DB657B8A21744082647217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B9202601922D9C7F70D029808A24C4A30139EDAE1744082648825.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CD367ABC6E212FEBD9424B6F6513A47A52A5B14C1744082648827.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fang-Kai Stayed 1 night in Apr 2025 ### 10/10 Excellent #### ?? Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Caim,Comfortable,Clean,Near by Restrants&Shops ##### ?? Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Suzanne May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value for luxurious stay! Beautiful large rooms and luxurious bathroom. Hotel and restaurant staff were friendly and always willing to help. Onsen was great too and had it to myself the 2 times I went. Lobby and common areas were a little worn and dated but clean. Fantastic value for what I paid considering surrounding hotels were 2-3 times more and maybe not as nice. Definitely recommend. ##### Suzanne Stayed 2 nights in May 2025 ### 8/10 Good #### Marisa May 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice size room. Indoor and outdoor baths were very enjoyable. I usually had the place to myself. The buffet breakfast had a nice selection of food. We didn’t have dinner at the hotel, but it was okay because there are a few restaurants within a 5 minute walking from the hotel that have very good food. We ate at Kawakami A for dinner - very good. They are a soba restaurant and have a big selection of dishes, in addition to the soba. ##### Marisa Stayed 2 nights in May 2025 ### 10/10 Excellent #### Tsz Ching Petty Mar 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room spacious and clean, especially love the large bathroom! Good location, walking distance to Karuizawa Station and Ginza shopping street. Breakfast not much food choices like other big hotels but good enough. ##### Tsz Ching Petty Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Michele Jan 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very attentive in the quiet period of January. Not many people in the hotel. Room is spacious for a family of 4 (including 1 teenager and one adult children). ##### Michele Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Chi Hang Ken Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A spacious and comfy hotel not far from busy area Clean and tidy as well as spacious room in this hotel. I particularly enjoyed the little number of customers here so we fully enjoy the serenity over our stay. One of the staff that I would like to complement was the English speaking waiter (I believe he should be a foreigner, not a Japanese) who provided exceptional service to us during our dining time. He proactively looked for a table for 4 for us during breakfast time when we could just find 2 tables splitting our family for seating. Also he explained everything during dinner time so well and was always proactively providing help. A big applause for his great service. ##### Chi Hang Ken Stayed 2 nights in Dec 2024 ### 8/10 Good #### Verified traveller Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice new room with good location. Room is new and in good condition except bad smell(might be smoking smell that stuck into carpet).I have allergy to smoking smell.So I couldn't stop sneezing until I found out that they provide air purifier which I move to sleep beside it so I could sleep peacefully. Too bad there was no plug provided near my bedhead so I need to use plug in toilet so I had to open toilet door all night. I like soft PJ they provided.Amenities such as cotton and comb are also in high quality.I chose this hotel because of free parking which is convenient and the distance of hotel to walking street is not far.The best coffee is just around the corner. Onsen is small size,clean but clorene smell is too strong.Outdoor onsen is not hot enough among 2 degree celcius weather. Overall I like this hotel. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Fumiko Nov 13, 2025 Liked: Cleanliness, property conditions & facilities Everything was perfection!! ##### Fumiko Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Kelvin Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities very clean ##### Kelvin Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Jun Jul 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a quiet and relaxing hotel, where I was able to relax. ##### Jun Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Gigi Jun 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is classy and elegant. Our stay was excellent and our French dinner was marvelous. I would highly recommend this hotel ##### Gigi Stayed 1 night in Jun 2024 ### 8/10 Good #### Lyle Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, but you will need a car or taxi to get around. ##### Lyle Stayed 1 night in Jan 2025 ### 8/10 Good #### Barney Jan 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Slightly pricey but is a very nice hotel. The buffet breakfast could be better. ##### Barney Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Kenneth C L Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic I only have positive things to say about my stay with this hotel :-) ##### Kenneth C L Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller Jan 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GOOD the room is clean and tidy, staffs are helpful and reli in good manner. we have great time there. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 8/10 Good #### Heng Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed in this hotel for the last three times on a yearly basis.Very nice and satisfied.But on this trip, I am disappointed as I have booked a Premier twin room (43 sq m) but was given a room of 39 (sqm). However, I believe that it would be better if I had check in on weekdays instead of Saturday. Stay from Saturday and checked out on Wednesday. ##### Heng Stayed 4 nights in Apr 2024 ### 8/10 Good #### shingo Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities 朝食は良かったけど、レストランが寒すぎて、あまりリラックス出来なかった。椅子やらテーブル、カーペット、シャンデリアなどの内装はどれも好みのものでした。スタッフは全員感じ良かった。暖炉の前のテーブルで家内と食事をどこにするか相談していたら、暖炉の薪を足していた大阪出身の若い女性スタッフが親切に色々教えてくれたので、おすすめしてくれた店に行ったら正解だったので、感謝です。 ![一階のロビーに隣接したエリア](https://a.travel-assets.com/ugc/hotel-reviews/18de3f27-f99a-451c-83eb-0af596f78c8e-1769142812518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![暖炉がある](https://a.travel-assets.com/ugc/hotel-reviews/de9d9879-8229-4bcb-852a-776f93aa5c4a-1769142813691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![近くにあるレストラン](https://a.travel-assets.com/ugc/hotel-reviews/c2bd305b-b6b7-4fad-bf82-7cfe2dfa995a-1769142822211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### shingo Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Hiroyuki Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities スタッフが素晴らしい バッフェ式の朝食はどれも美味 アメニティは少し貧弱 ##### Hiroyuki Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### mari Dec 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 初めて宿泊しましたが、立地も旧軽に近く便利が良かったですし、部屋も広々としててゆっくりできました。一番良かったのは食事で、フレンチのコースは内容も味も大満足でした。普段軽井沢では近隣のフレンチを食べに出てましたが、周りと比べても値段も手頃でお料理を食べにまた時期を替えて伺いたいと思いました。 ##### mari Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Mika Nov 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities 素晴らしいホテルでした。静かで心地よく、気持ちのいいサービス。 夜遅くの到着になってしまいましたが、フロントの方は温かく迎えてくれました。感謝しています。 次に軽井沢に行く時にも、また泊まりたいと思いました。 ##### Mika Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Ursula Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir hatten ein fantastisches Zimmer in dem man sich auch mehrere Tage absolut wohlfühlen kann. Trotz Lage zur Straße hin, haben wir absolut ruhig geschlafen. Top Lage in der Nähe des Bahnhofs, mit einer Bushaltestelle fast vor der Haustür, von wo man viele Sehenswürdigkeiten wie zum Beispiel den Onioshidashi Volcano Park, den Shiroito Wasserfall oder das historische Mikasa Hotel erreichen kann. Viele Restaurants und Einkaufsmöglichkeiten fußläufig erreichbar. Wer schon länger in Japan ist und Lust auf eine leckere Bratwurst hat: sowohl der Imbiss als auch das Restaurant Kitzbühl fanden wir sehr gut. Leckeres Hähnchen und eine sehr sympathische Betreiberfamilie im Wakadori Hähnchen-Restaurant und einen sehr guten Gin und gutes Barmenü in der Bar KatsuHaru (weiße Seite). Frühstück japanisch und gut. Zum Restaurant können wir nichts sagen, da wir keinen Platz bekamen. Es ist wohl ein Restaurant der gehobenen Klasse mit festem Menü und Vorab Reservierung. Wer also dort essen möchte sollte das berücksichtigen. Klasse auch das Angebot von diversen kostenlosen Getränken in der Bar. Sehr freundliches und zuvorkommendes Personal. ##### Ursula Stayed 5 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Pension Spreewelten](https://www.expedia.ca/LubbenauSpreewald-Hotels-Pension-Spreewelten.h36959603.Hotel-Information) > > [Villa Porticciolo](https://www.expedia.ca/Rio-Hotels-Villa-Porticciolo.h34086910.Hotel-Information) > > [Beach Hotel in Hudson](https://www.expedia.ca/Hudson-Hotels-Beach-Hotel.0-0-d6025353-tBeachHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Encamp](https://www.expedia.ca/Encamp-Hotels.d180808.Travel-Guide-Hotels) > > [Safari Tentalow Lima](https://www.expedia.ca/Lima-Safari-Tentalow.d3000445833-aaSafariTentalow.Travel-Guide-Accommodation) > > [Hotels in Ecuadorian Amazon](https://www.expedia.ca/Ecuadorian-Amazon-Hotels.d6053667.Travel-Guide-Hotels) > > [Hotels in Anna Maria Island](https://www.expedia.ca/Anna-Maria-Island-Hotels.d553248622847118534.Travel-Guide-Hotels) > > [fairmont Hotels in Canmore](https://www.expedia.ca/Canmore-Hotels-Fairmont.0-0-d10131--bFairmont.Travel-Guide-Filter-Hotels) > > ["Nahil 12" Garden View Studio Condo With Beautiful infinity Pool On the Beach](https://www.expedia.ca/Akumal-Hotels-Nahil-12-Garden-View-Studio-Condo-With-Beautiful-Infinity-Pool-On-The-Beach.h29912921.Hotel-Information) > > [Alpages Madarao](https://www.expedia.ca/Nagano-Hotels-Alpages.h44354293.Hotel-Information) > > [Casa Hosteno](https://www.expedia.ca/Naples-Hotels-Casa-Hosteno.h27563048.Hotel-Information) > > [Family Hotels in Boquete](https://www.expedia.ca/Boquete-Hotels-Family-Hotel.0-0-d500194-tFamilyHotel.Travel-Guide-Filter-Hotels) > > [Aparthotels Ruta del Sol](https://www.expedia.ca/Ruta-Del-Sol-Apart-Hotels.d3000655749-aaApartHotels.Travel-Guide-Accommodation) ### Flights > [Flights from Nancy (ENC-Essey) to Chicago, IL (CHI-All Airports)](https://www.expedia.ca/lp/flights/enc/chi/nancy-to-chicago) > > [Flights from Jaipur (JAI) to Jeddah (JED)](https://www.expedia.ca/lp/flights/jai/jed/jaipur-to-jeddah) > > [Flights from Kastrup (CPH) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/cph/yyz/copenhagen-to-toronto) > > [Flights from Mississauga (YYZ) to Tampa (TPA)](https://www.expedia.ca/lp/flights/yyz/tpa/toronto-to-tampa) ### Cars > [Enterprise Car Rentals In Lake Louise](https://www.expedia.ca/Enterprise-Car-Rentals-In-Lake-Louise.d10115-c15.Car-Rental-Guide-Suppliers) > > [van Car Rentals in Brantome-en-Perigord](https://www.expedia.ca/Van-Car-Rentals-In-Brantome-En-Perigord.d4969-tVan.Car-Rental-Guide-Class) ### Activities > [Things to do in Haute-Savoie](https://www.expedia.ca/Things-To-Do-In-Haute-Savoie.d6034237.Travel-Guide-Activities) ### Packages > [The Weta Cave](https://www.expedia.ca/The-Weta-Cave-Miramar.d6156265.Vacation-Attraction) > > [All inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General > [Visit Gjoa Haven](https://www.expedia.ca/Gjoa-Haven.dx3962)