Title: Karuizawa Prince Hotel East - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Karuizawa Prince Hotel East Mountain resort offers ski-in/ski-out access for winter adventures, while relaxation awaits with aromatherapy spa services year-round ## Photo gallery for Karuizawa Prince Hotel East ![Hot springs - Karuizawa Prince Hotel East (Karuizawa)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/e4f5ab08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/507996a2-da45-42a3-bac3-07fd1affb6db-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Hot springs - Karuizawa Prince Hotel East (Karuizawa)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/3cf8948b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV - Karuizawa Prince Hotel East (Karuizawa)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/36fd0afb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV - Karuizawa Prince Hotel East (Karuizawa)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/6e6ecd21.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Karuizawa Prince Hotel East offers a family-friendly Japanese mountain retreat with diverse activities. Guests can play 9 holes of golf, enjoy bowling, or soak in the indoor mineral hot spring. The property features an on-site shopping mall and garden, with impressive staff. ## Reviews 8.4 Very good ## Popular amenities - Hot tub - Spa - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=14919199&PinnedHotelID=14919199&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Prince Cottage A ![Bathroom](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/18273670.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prince Cottage A - Sleeps 4 ### View all photos for Forest Twin Room(Non-Smoking) ![Forest Twin Room(Non-Smoking) | View from room](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/b71b0c8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Forest Twin Room(Non-Smoking) 9.6 Exceptional 5 reviews ### Highlights Air conditioning Free cribs/infant beds Refrigerator LCD TV Renovated in 2017 Down duvet Sofa bed Hair dryer - 344 sq ft - Resort view - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Twin Room(Non-Smoking) ![Superior Twin Room(Non-Smoking)](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/55faa6e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room(Non-Smoking) 8.0 Very good 3 reviews ### Highlights Air conditioning Free cribs/infant beds Refrigerator LCD TV Renovated in 2017 Down duvet Hair dryer Shower/tub combination - 344 sq ft - Resort view - Sleeps 2 - 2 Twin Beds ### View all photos for Forest Twin Room ![Down comforters, in-room safe, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/41b12ec6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Forest Twin Room - Sleeps 3 ### View all photos for Superior Twin Room ![Down comforters, in-room safe, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/e9da5a0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ### View all photos for Deluxe Twin Room ![Down comforters, in-room safe, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/d2d6cc3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Run Of House ![Down comforters, in-room safe, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/15000000/14920000/14919200/14919199/63b87f66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Prince-Hotel-East.h14919199.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Prince-Hotel-East.h14919199.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.33965%2C138.63965&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9TmmDianE5oX7ATVJgolLCbCFSM=) 1016-75 Karuizawa, Karuizawa, Nagano-ken, 389-0193 #### What's nearby - Karuizawa Prince Hotel Ski Resort \- 1 min walk \- 0.0 km - Karuizawa Prince Shopping Plaza \- 3 min walk \- 0.3 km - Karuizawa Station Building Memorial \- 10 min walk \- 0.9 km - Karuizawa New Art Museum \- 17 min walk \- 1.5 km - Old Karuizawa Ginza Street \- 4 min drive \- 2.1 km #### Getting around - Karuizawa Station - 10 min walk - Haneda Airport (HND) - 170 min drive #### Restaurants - ‪Starbucks - ‬9 min walk - ‪おぎのや - ‬15 min walk - ‪軽井沢フラットブレッズ - ‬13 min walk - ‪All Day Dining Primrose - ‬15 min walk - ‪ミカド珈琲 - ‬11 min walk ## About this property ### Karuizawa Prince Hotel East Luxury upscale resort near Karuizawa Prince Hotel Ski Resort Located close to Karuizawa Prince Shopping Plaza and Old Karuizawa Ginza Street, Karuizawa Prince Hotel East provides a golf course, a bowling alley, and an indoor mineral hot spring (onsen). Hit the slopes at this resort offering ski-in/ski-out access, a free ski shuttle, and ski passes. Treat yourself to spa services, such as a body treatment, a facial, or a massage. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Enjoy the 24-hour gym, as well as activities like hiking/biking, snowboarding, and ecotours. In addition to a shopping mall on site and a garden, guests can connect to free in-room WiFi. Other perks include: - A free area shuttle, bike rentals, and hot springs on site - 3 outdoor tennis courts, self parking (surcharge), and a front-desk safe - A 24-hour front desk, a porter/bellhop, and an elevator - Guest reviews say great things about the helpful staff Room features All 162 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Down comforters and free cribs/infant beds - Bathrooms with deep soaking tubs and bidets - Refrigerators, electric kettles, and heating ### Awards and affiliations The property is a member of the Small Luxury Hotels of the World. ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,001 reviews CA $277 CA $338 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623357/728b49d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Prince Karuizawa Karuizawa - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 307 reviews CA $299 CA $365 total Jan 7 - 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Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15545513&PinnedHotelID=15545513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27030000/27026100/27026033/b91931b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso Karuizawa Karuizawa - Parking included - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 748 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=27026033&PinnedHotelID=27026033&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free area shuttle - Free train station pick-up shuttle from 8:00 AM to 9:00 PM - Train station shuttle at scheduled times - Free shopping center shuttle - Free ski shuttle - Self parking on site (JPY 1,000 per night) - Limited onsite self parking ### Food and drink - 4 restaurants - A bar/lounge ### Restaurants on site - Karuizawa Grill - MAKIBI - 爽風(Sofu) - 鉄板焼き 森 ### Things to do - 24-hour gym - 3 outdoor tennis courts - 9-hole golf course - Bicycle rentals - Bowling alley - Ecotours - Full-service spa - Golf carts - Hiking/biking trails - Hot springs - Mountain biking - Playground - Shopping mall - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Snowboarding - Ziplining ### Family friendly - Bowling alley - Free area shuttle - In-room crib - In-room refrigerator - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Outdoors - Garden ### Full-service spa - Aromatherapy - Facials - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Free crib ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with Half Board plans must book meals in advance. Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: JPY 1000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The onsite hot springs are accessible only to guests booked in Forest Twin and Superior Twin Rooms. ### We should mention Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property Guests under 16 years old are not allowed in the fitness facility Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Prince Hotel East Karuizawa Prince East Prince East Karuizawa-Machi Prince Hotel Karuizawa Prince Hotel East Resort Prince Hotel East Resort Prince Hotel Karuizawa Machi Karuizawa-Machi Prince Hotel Karuizawa Prince Karuizawa Karuizawa Prince Hotel East Resort Karuizawa Prince Hotel East Karuizawa Karuizawa Prince Hotel East Resort Karuizawa ## Frequently asked questions ### Is Karuizawa Prince Hotel East pet-friendly? ### How much does it cost to stay at Karuizawa Prince Hotel East? ### How much is parking? ### What time is check-in at Karuizawa Prince Hotel East? ### What time is check-out at Karuizawa Prince Hotel East? ### Where is Karuizawa Prince Hotel East located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Karuizawa Prince Hotel East Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 9.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 203 8 - Good 177 6 - Okay 55 4 - Poor 24 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Xinming Dec 3, 2025 Great location, walkable to the JR station and Prince Shopping complex and Rooms are ##### Xinming Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Tuan Dec 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel with good food options and an on-site onsen. ##### Tuan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Man Yee Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staffs are helpful, room is spacious. ##### Man Yee Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### YAN CHAK Sep 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice with the hot spring facilities. ##### YAN CHAK Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ernest Jun 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very close to train station and outlet ##### Ernest Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller Mar 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, friendly staff, 3 mins walk from skiing entrance ##### Verified traveller Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Wee Ming Dec 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff were really attentive and we had a really enjoyable 4 night stay at the Prince East Cottage. ##### Wee Ming Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Hui-Chuan Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs are so nice and attentive to your needs. Great location. ##### Hui-Chuan Stayed 2 nights in May 2024 ### 10/10 Excellent #### XIAOHENG Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Nice staffs ##### XIAOHENG Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Chan Fai Mar 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and convenient place with in house transport services provided ##### Chan Fai Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Ka Wai Jul 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is just a walkable distance from the JR station and is next to the outlet shopping center. The hotel has shuttle bus service from the outlet to the hotel and is convenient. The environment of the hotel is great, peaceful and natural although it looks like a bit old inside. ##### Ka Wai Stayed 1 night in Jun 2024 ### 8/10 Good #### Chanin Feb 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Chanin Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller Feb 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best choice for ski & snowboard The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay. ##### Verified traveller Stayed 3 nights in Feb 2024 ### 8/10 Good #### Thit Han Jun 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Easy commute between hotel East and West. Walking distance to shopping and bicycle rental to explore town and surroundings area. ##### Thit Han Stayed 2 nights in Jun 2023 ### 8/10 Good #### Suet Kei Jun 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities thanks for all the warm support by the hotel reception and driver. ##### Suet Kei Stayed 2 nights in May 2023 ### 10/10 Excellent #### Siew chin Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Service excellence We arrived at your esteemed hotel on 1st Nov 2024\. We felt at home with the hospitality of Mr sakagami. He assisted us in resolving a restaurant reservation issue immediately with his quick response. We would like to thank him for his personal touch and cheerful smile ##### Siew chin Stayed 1 night in Oct 2024 ### 8/10 Good #### Shpendi Apr 2, 2024 Liked: Staff & service, amenities, property conditions & facilities This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel. ##### Shpendi Stayed 1 night in Apr 2024 ### 6/10 Okay #### Olga Nov 13, 2023 Liked: Staff & service Humid, outdated cabin in the woods. The room spotless, the staff were wonderful. It wasn’t what I expected for the price. ##### Olga Stayed 2 nights in Aug 2023 ### 8/10 Good #### YIN YIN YVONNE May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the downside is there is no aircon in the room during this season & room was stuffy & warm despite door ing the windows. Staff should inform during check in that the room is still equipped with heater not air condition as there was no indication in the room. ##### YIN YIN YVONNE Stayed 2 nights in May 2025 ### 10/10 Excellent #### Chun-Che Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a ski resort during the winter season. Although it’s still early season, they managed to open with man made snow. The snow condition is good but not great because the trail is narrow and there are too much skiers. However, it’s a great experience in the early season. The resort is also next to an outlet center . There are 200 plus shops. It’s great for non skiers. The hot springs are also great, especially for the skiers after the exercises. We are vegetarian and the restaurant taking care our request seriously. Over all, it’s a great experience and I will definitely recommend it to everyone. ##### Chun-Che Stayed 2 nights in Nov 2024 ### 8/10 Good #### Haytham Nov 24, 2022 Liked: Cleanliness, amenities the coltage ceiling not deighned for tall people and furnature needs renovation ##### Haytham Stayed 1 night in Nov 2022 ### 8/10 Good #### Ken Nov 13, 2022 Liked: Staff & service #### Peaceful area Our stay got off to a bad start when receptionist at check in said our reservation was for one person and that we had to pay an extra 6000 yen for two nights. I said the reservation was definitely made for two, but she said no. So I reluctantly agreed to pay. I finally found my reservation that confirmed I was right. When I went back to show receptionist she said I didn’t have to pay the extra 6000 yen. That was it. No apologies. Not the typical Japanese courtesy. Most of the remaining staff were very courteous and helpful. Maybe this receptionist was just having a bad day. The hotel was nice and quiet surrounded with beautiful trees and located near a very popular outlet. The buffet breakfast was very good. ##### Ken Stayed 2 nights in Nov 2022 ### 8/10 Good #### Akira Dec 4, 2025 Liked: Staff & service, property conditions & facilities 広大で静寂な格調高いホテルの敷地を、夫婦でのんびり散策は毎回楽しみの一つ 又、便利なシャトルバスの利用も5〜10分毎に可能 更に何十年振りの自転車利用も最高 東京からの子供達とアウトレッドで合流もストレス無く 大変便利。 中でも最大の特徴は自然との調和ですね。 ![](https://a.travel-assets.com/ugc/hotel-reviews/a2e0d71e-997d-4c00-a188-13ba18facdab-1764873530794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4ffffc4-e28b-48a0-8d0c-4dbb6db557ff-1764873531348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d5a5092c-fe4d-4524-8a72-06fac8cb1696-1764873531379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b609376d-060c-4fd5-b196-da161b133a14-1764873531848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Akira Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Shui fong Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities 房間清潔,職員有禮貌,窗外風景很美,入住心情大好,旁邊的outlet太大,可以行二天 ![](https://a.travel-assets.com/ugc/hotel-reviews/d8c67fa5-dd20-4629-9f2b-6de3c150df1a-1763016852754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shui fong Stayed 2 nights in Nov 2025 ### 4/10 Poor #### Keiko Oct 18, 2025 スタッフの方は親切で良かったのですが 客室からの外の景色は余り良く無かったです。 からまつ のスタッフが感じ悪かったです。 ##### Keiko Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information)