Title: Karuizawa Hotel Longing House - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Karuizawa Hotel Longing House Hotel with a full-service spa, near Karuizawa Prince Shopping Plaza ## Photo gallery for Karuizawa Hotel Longing House ![Outdoor spa tub - Karuizawa Hotel Longing House (Karuizawa)](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/2f827f8e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Karuizawa Hotel Longing House (Karuizawa)](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/ff47c002.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Western Style Forest Room Annex - Karuizawa Hotel Longing House (Karuizawa)](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/70ce66fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Karuizawa Hotel Longing House (Karuizawa)](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/w2992h2243x0y0-20c3cec4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (JPY 2500 per person) - Karuizawa Hotel Longing House (Karuizawa)](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/w2993h1990x0y0-1d37cb77.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Longing House in Karuizawa offers a peaceful getaway with on-site shopping, a garden, and an outdoor terrace. Guests can unwind at the spa with massages and aromatherapy or relax in rooms equipped with free WiFi. Previous visitors have given positive reviews of their stays. ## Reviews 8.6 Excellent ## Popular amenities - Spa - Bar - Room service - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 17 - Dec. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22864908&PinnedHotelID=22864908&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Western Style Terrace Suite, Annex ![Western Style Terrace Suite, Annex](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/fd7285ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Terrace Suite, Annex ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bathtub and shower Bidet Private bathroom - 538 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Western Style Forrest Twin, Annex ![Western Style Forrest Twin, Annex](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/a501bbe3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Forrest Twin, Annex 9.4 Exceptional 6 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bathtub and shower Bidet Private bathroom - 344 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Twin Room, Main Building ![Standard Twin Room, Main Building](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/w2990h1991x2y0-f79a855c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Main Building 10.0 Exceptional 4 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bathtub and shower Bidet Private bathroom - 215 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Twin Room, Main Building ![Twin Room, Main Building](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/w2992h1989x0y2-fe47c227.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Main Building 7.6 Good 5 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Shower/tub combination Bidet Private bathroom - 183 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Japanese-Western Style Room ![Standard Japanese-Western Style Room](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/w2993h1991x0y0-b73c8928.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese-Western Style Room 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bathtub and shower Bidet Private bathroom - 215 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Japanese Western Style Forest Room Annex ![Japanese Western Style Forest Room Annex](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/5156eff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Forest Room Annex 7.0 Good 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bathtub and shower Bidet Private bathroom - 344 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Japanese-Western Style Terrace Suite ![Japanese-Western Style Terrace Suite](https://images.trvl-media.com/lodging/23000000/22870000/22865000/22864908/44fbbcc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Terrace Suite 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Separate bathtub and shower Bidet - 538 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### One-Unit Rental Antique Cottage, Non Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Bidet Hair dryer - 538 sq ft - 1 bedroom - Sleeps 3 - 3 Large Twin Beds ### New Annex Barrel Sauna Suite, Non Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Blackout drapes/curtains Bidet Hair dryer - 1 bedroom - Sleeps 4 - 4 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Hotel-Longinghouse.h22864908.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Karuizawa-Hotel-Longinghouse.h22864908.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.34529%2C138.61480&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CcaFlSq83655rczI5oGPiTU5ElU=) 1323-522 Karuizawa, Karuizawamachi, Karuizawa, Nagano Prefecture, 389-0102 #### What's nearby - Karuizawa Indoor Tennis Court \- 5 min walk \- 0.4 km - Kumoba Pond \- 16 min walk \- 1.4 km - Karuizawa Prince Shopping Plaza \- 3 min drive \- 1.7 km - Old Karuizawa Ginza Street \- 4 min drive \- 2.3 km - Karuizawa Prince Hotel Ski Resort \- 4 min drive \- 3.0 km #### Getting around - Karuizawa Station - 6 min drive #### Restaurants - ‪マクドナルド - ‬16 min walk - ‪Pâtisserie Sadaharu Aoki Paris アトリエ軽井沢店 - ‬9 min walk - ‪A'Fenestella（ア フェネステッラ） - ‬18 min walk - ‪みなみ庵 - ‬10 min walk - ‪丸山珈琲 軽井沢本店 - ‬12 min walk ## About this property ### Karuizawa Hotel Longing House Hotel near Karuizawa Prince Hotel Ski Resort A terrace, shopping on site, and a garden are just a few of the amenities provided at Karuizawa Hotel Longing House. Indulge in a facial, aromatherapy, and a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and a bar. Additional perks include: - Free self parking - Buffet breakfast (surcharge), bike rentals, and luggage storage - Massage treatment rooms Room features All 65 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water. More conveniences in all rooms include: - Bidets, free toiletries, and hair dryers - Refrigerators, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/28000000/27030000/27026100/27026033/b91931b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rosso Karuizawa Karuizawa - Parking included - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 742 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=27026033&PinnedHotelID=27026033&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15550000/15545600/15545513/037f8181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Vert Kyukaruizawa Karuizawa - Parking included - Free WiFi - Breakfast available - Housekeeping 9.0 Wonderful 401 reviews CA $167 CA $183 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15545513&PinnedHotelID=15545513&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 435 reviews CA $208 CA $252 total Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15224688&PinnedHotelID=15224688&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/56000000/55610000/55600800/55600775/e2c87a76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Karuizawa Cross Karuizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 564 reviews CA $205 CA $225 total Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=55600775&PinnedHotelID=55600775&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,001 reviews CA $324 CA $394 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17110000/17109200/17109119/4ced1706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyu Karuizawa Hotel Otowa No Mori Kyukaruizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 431 reviews CA $135 CA $149 total Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=17109119&PinnedHotelID=17109119&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9680000/9679900/9679879/6a821dec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Asama Prince Hotel Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 98 reviews CA $234 CA $286 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=9679879&PinnedHotelID=9679879&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Karuizawa by IHG Karuizawa - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 393 reviews CA $245 CA $305 total Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15100000/15092800/15092749/cf67d38d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel WELLIES Karuizawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 225 reviews CA $119 CA $146 total Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=15092749&PinnedHotelID=15092749&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Triple Room, Non Smoking](https://images.trvl-media.com/lodging/45000000/44470000/44467600/44467587/4b9865a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SORA Hotel KARUIZAWA Outlet Karuizawa - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 244 reviews CA $95 CA $106 total Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=44467587&PinnedHotelID=44467587&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 9:00 AM for a fee: JPY 2,500 per person - A bar/lounge - A restaurant ### Things to do - Bicycle rentals - Full-service spa - Sauna - Shopping ### Family friendly - In-room refrigerator ### Conveniences - Hair salon - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Sauna - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Refrigerator - Room service ### More - Air conditioning - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Late check-in subject to availability Late check-in fee for check-in between 11:00 PM and midnight Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 8 AM - 11 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 2500 per person - Late check-in fee for check-in between 11:00 PM and midnight The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hotel Longinghouse Karuizawa Longinghouse Longinghouse Karuizawa Longing House Karuizawa Hotel Longinghouse Karuizawa Hotel Longing House Hotel Karuizawa Hotel Longing House Karuizawa Karuizawa Hotel Longing House Hotel Karuizawa ## Frequently asked questions ### Is Karuizawa Hotel Longing House pet-friendly? ### How much is parking? ### What time is check-in at Karuizawa Hotel Longing House? ### What time is check-out at Karuizawa Hotel Longing House? ### Where is Karuizawa Hotel Longing House located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Karuizawa Hotel Longing House Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 157 8 - Good 79 6 - Okay 34 4 - Poor 12 2 - Terrible 5 ### 8.4/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### CHRISTOPHER Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fresh fruits and vegetables for breakfast, helpful staff, and very quiet accommodations led to a very pleasant 3-night stay. Overall, highly recommended. ##### CHRISTOPHER Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### PUAY GEE Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The perfect romance getaway The hotel has this Christmas vibe and the whole compound is totally perfect ! Very good romantic getaway with nearby restaurants! Definitely come back again! ![](https://a.travel-assets.com/ugc/hotel-reviews/5e882149-9589-4a47-a3a0-46dff495d473-1756450584285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cf52fe94-3c85-4e58-bd89-07269d4c00d0-1756450584408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ee3be38c-7f1c-48b3-bcdf-1508c1c018f0-1756450584242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/032dff3b-6b59-4254-af25-ac82c23c3854-1756450584090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PUAY GEE Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Hoi Ying Jun 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant and great stay ##### Hoi Ying Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Oi Chi Justina May 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a quiet and peaceful time ##### Oi Chi Justina Stayed 3 nights in Apr 2025 ### 8/10 Good #### Robert Feb 17, 2023 Liked: Cleanliness, staff & service, amenities We enjoyed our stay here. The breakfast was amazing and the service was excellent. ##### Robert Stayed 3 nights in Feb 2023 ### 8/10 Good #### JUNWAN Jan 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great to stay! ##### JUNWAN Stayed 1 night in Jan 2023 ### 10/10 Excellent #### SHENQI Feb 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very pleasant place to stay in winter. ##### SHENQI Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Chiara Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend. A very pleasant stay. Very nice room, very nice bed, silent and quiet. Amazing the private open-air bath. Wine bar and resturant in the same area. 20 mins walk from the city center ##### Chiara Stayed 2 nights in Apr 2025 ### 8/10 Good #### SzeManPhyllis May 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities It's like a resort, with big rooms, plenty of parking spaces, and close to the sights. However, the waitress' attitude was a bit impatient to answer questions. ##### SzeManPhyllis Stayed 1 night in May 2025 ### 10/10 Excellent #### Gerald Aug 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed the atmosphere and the staff's friendly, competant manner. ##### Gerald Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Tomoya Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room with private sauna and bath tab room! ##### Tomoya Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Verified traveller Jan 27, 2024 Liked: Property conditions & facilities #### Great hotel at a great price. After staying here multiple times, I can say it is always friendly, clean and well maintained. Still, westerns have to realize this hotel caters to mostly Japanese clients, and the beds reflect this, being lower and firm. ##### Verified traveller Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Alice Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful private bath and spacious room. Staff can speak English. ##### Alice Stayed 2 nights in Jul 2024 ### 8/10 Good #### WING MAN Oct 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is close to the Karuizawa outlet and station. The breakfast offers interesting options but taste is okay only. ##### WING MAN Stayed 2 nights in Oct 2023 ### 8/10 Good #### Ying Wo Andrew Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Appreciate if they could provide assistance at the door way in helping the luggage, that would be much better ##### Ying Wo Andrew Stayed 1 night in Mar 2025 ### 6/10 Okay #### Wai Kong Oct 10, 2024 It’s only good for small luggage and not wheelchair friendly ##### Wai Kong Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Mike Jun 12, 2023 The room size was a kind of small for 2 adults. ##### Mike Stayed 1 night in Jun 2023 ### 8/10 Good #### Shi Wai Feb 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything is fantastic except they charged us $7000 extra for meal charge of my 2 year old kid which he did not order any food in dinner and breakfast ##### Shi Wai Stayed 2 nights in Feb 2024 ### 8/10 Good #### Leung Sum Jun 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cosy hotel. Lovely staff! Hotel is great overall. Give you a nice European feel. I love the small shop and the reception a lot. Room is a little small but you have all you need. The restaurant and bar were great. Breakfast was awesome! The only thing was the dinner arrangement (I booked half board). It worked like a cash coupon but no one could explain to us clearly. Could have translated it into proper English instead of explaining it verbally. Our overall experience were just great. Services were excellent too. ##### Leung Sum Stayed 2 nights in May 2024 ### 2/10 Terrible #### Sherman Nov 3, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was tiny and the carpet was filthy. Amenities were very limited and staff were few and very inexperienced. We were overcharged at check out and had to point out the error. Then they still charged us the wrong amount. One of the worse, if not the worse hotel we have ever stayed at, and we paid over $400 a night, no meal. We stayed at a 4 star hotel near Ginza and it was a little over $300 and included breakfast. We feel totally ripped off. Not what the ratings reflect at all. ##### Sherman Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### DAVID Nov 5, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Stay charge on first night was supposed half board . Unlike previous stays , we were told to have dinner at wine bar with a discount coupon of yen 5,000 each instead of the restaurant. Staff agreed to charge each of us (4 altogether) an additional Yen 3,000 to change to restaurant dining . It turned out that the final bill charged us an additional yen 4,000 each plus the original price of the set dinner at Yen 7,800!!! Each of us ( 4 guests) were overcharged by Yen 8,800 as compared to what the staff agreed with us !!!!!!!!!! We were overcharged by at least yen 35,200!!! Excluding tax ##### DAVID Stayed 1 night in Nov 2024 ### 6/10 Okay #### Connie Nov 16, 2024 Disliked: Property conditions & facilities If you don’t know Japanese, I don’t recommend you to stay at this hotel. Staff speak no English. The dinner coupon given to us to have dinner at the restaurant next door was in Japaneses only and staff at the restaurant didn’t seem to know (we seemed don’t know too) what to do. We didn’t get to eat our dinner until 9 pm. The location is far from the train station and sightseeing spots. It is not easy to get a taxi either if you don’t have an app for local taxi. We had to walk. The facility a kind of old and the carpet was very dirty. ##### Connie Stayed 1 night in Nov 2024 ### 6/10 Okay #### SANGKI Nov 21, 2025 스텝분들은 아주 친절 하셨어요 가격에 비해 방도 너무 작고 옛날 80년대 느낌의 호텔입니다 ㅎ 방은 기대 안하시고 오시면 위치가 좋아서 카루이자와 관광하고 호텔로 돌아 올 때 편했어요 ##### SANGKI Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Riho Nov 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ピアスを忘れてしまったのですが、丁寧な梱包で早急にご対応していただきました。 ありがとうございました、また宿泊させていただきたいです。 ##### Riho Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Manling Nov 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities 交通有点不方便 员工英文水平较低。但是这些都不影响我再来的心情 ![](https://a.travel-assets.com/ugc/hotel-reviews/7efa8bf7-2b0c-4860-acd1-d157b8d0d7d6-1763640371872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/05eaa086-93b7-4b73-8aff-cc59bc04c28c-1763640369030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/37b03cf0-557d-433a-860e-3dc33023f024-1763640373569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manling Stayed 2 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Packages