Title: Hotel Indigo Karuizawa by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=70258479&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Indigo Karuizawa by IHG Travelers sip coffee by the lobby fireplace or rejuvenate at HARNN spa, finding quiet moments to unwind in this charming mountain retreat ## Photo gallery for Hotel Indigo Karuizawa by IHG ![Lobby - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/099d8d18.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Body treatments, aromatherapy, facials, reflexology - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/ae51568a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/0ef2d138.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/29a85918.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Hotel Indigo Karuizawa by IHG (Karuizawa)](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/0ad6bcd2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Indigo Karuizawa offers dry cleaning, a cozy lobby fireplace, Italian dining at KAGARIBI, and relaxation at HARNN spa. Enjoy free self parking, high-speed WiFi, and a 24/7 gym. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=70258479&PinnedHotelID=70258479&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Standard Room, 1 King Bed, Garden View ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 10.0 Exceptional 2 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 3 - 1 King Bed - Garden view ### View all photos for Standard Room, 1 King Bed (Private Garden) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/f6e99b1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Private Garden) 9.0 Wonderful 2 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Standard Room, 1 King Bed, River View (with View Bath) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, River View (with View Bath) 9.6 Exceptional 7 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 1 King Bed - River view ### View all photos for Suite, 1 King Bed ![Suite, 1 King Bed](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/744eb7a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Deck/patio Yard Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead - 689 sq ft - Sleeps 3 - 1 King Bed - Garden view ### View all photos for Standard Room, 2 Twin Beds, Garden View ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Garden View 9.2 Wonderful 10 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 3 - 2 Twin Beds - Garden view ### View all photos for Standard Room, 2 Twin Beds (Private Garden) ![View from room](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/d1558f3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds (Private Garden) 9.4 Exceptional 3 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 2 Twin Beds - Garden view ### View all photos for Standard Room, 2 Twin Beds, River View (with View Bath) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, River View (with View Bath) 9.6 Exceptional 4 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 2 Twin Beds - River view ### View all photos for Suite, 2 Twin Beds ![Suite, 2 Single Beds](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e638841e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Deck/patio Yard Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead - 689 sq ft - Sleeps 3 - 2 Twin Beds - Garden view ### View all photos for Standard Room ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 1 Twin Bed - Garden view ### View all photos for Standard Room (Upgraded) ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Upgraded) 10.0 Exceptional 1 review ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 1 Twin Bed - Garden view ### View all photos for Standard Room, 1 King Bed, River View ![Room amenity](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/78896d31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, River View 9.6 Exceptional 4 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 1 King Bed - River view ### View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Accessible, Garden View ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Sofa bed - twin Rainfall showerhead - 344 sq ft - Sleeps 5 - 2 Twin Beds - Garden view ### View all photos for Standard Room, 2 Twin Beds, River View ![Minibar, in-room safe, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/e2553ec5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, River View 9.2 Wonderful 10 reviews ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 2 Twin Beds - River view ### View all photos for Standard Room, 2 Twin Beds, Accessible, River View ![Standard Room, 2 Single Beds, Accessible, River View](https://images.trvl-media.com/lodging/71000000/70260000/70258500/70258479/c2249070.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Accessible, River View ### Highlights Deck/patio Soundproofed Air conditioning Heating Free cribs/infant beds Flat-screen TV Rainfall showerhead Shower/tub combination - 344 sq ft - Sleeps 2 - 2 Twin Beds - River view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Indigo-Karuizawa.h70258479.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Indigo-Karuizawa.h70258479.Hotel-Information) ## About the area Karuizawa is home to Hotel Indigo Karuizawa by IHG. Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza. Karuizawa Lake Garden and Yukawa Furusato Park are also worth visiting. [Visit our Karuizawa travel guide](https://www.expedia.ca/Karuizawa.dx6157006) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.32429%2C138.62787&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vBC7kaMkoddBxkX3DSd-1uND15Y=) 18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111 ### What's nearby - ![Sunset in Prince Shopping plaza Karuizawa.](https://images.trvl-media.com/place/6221913/e12fa0af-92fb-46a5-8911-c3a5e9c88e48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Shopping Plaza 20 min walk \- 1.7 km - ![Karuizawa Prince Hotel Ski Resort showing snow, mountains and landscape views](https://images.trvl-media.com/place/553248621532773834/3b19f8b7-27f1-4811-bb56-1853b00835eb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Hotel Ski Resort 3 min drive \- 2.0 km - Karuizawa Prince Hotel Golf Course 18 min walk \- 1.6 km - Seizan Golf Course 18 min walk \- 1.6 km - Karuizawa 72 West Golf Course 20 min walk \- 1.7 km ### Getting around - Karuizawa Station 12 min drive ### Restaurants - Tully's Coffee 3 min drive - All Day Dining Primrose 5 min drive - 旬粋カレー工房 軽井沢プリンスショッピングプラザ店 2 min drive - moomin cafe 3 min drive - dog dept.+cafe 3 min drive ## About this property ### Hotel Indigo Karuizawa by IHG Upscale hotel near Karuizawa Prince Hotel Ski Resort At Hotel Indigo Karuizawa by IHG, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a massage, aromatherapy, or reflexology at Harnn, the onsite spa. The on-site Italian cuisine restaurant, KAGARIBI, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym. Additional perks include: - Free self parking - Buffet breakfast (surcharge), a front-desk safe, and bicycle tour information - A 24-hour front desk, coffee/tea in the lobby, and concierge services - Guest reviews say great things about the helpful staff and first-rate property condition Room features All 155 rooms feature comforts such as air conditioning, as well as perks like safes and sound-insulated walls. Extra conveniences in all rooms include: - Children's slippers and free infant beds - Free tea bags/instant coffee and electric kettles - Rainfall showers, bidets, and shower/tub combinations - 49-inch flat-screen TVs with satellite channels - Decks/patios, wardrobes/closets, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2970000/2961500/2961491/a52e5928.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyukaruizawa Kikyo, Curio Collection by Hilton Kyukaruizawa - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 393 reviews CA $272 CA $338 total Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=2961491&PinnedHotelID=2961491&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/16000000/15230000/15224700/15224688/13304096.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Grand Kyu Karuizawa Kyukaruizawa - Parking included - 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Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required ### Restaurants on site - KAGARIBI - KAGARIBI - LOBBY LOUNGE ### Things to do - 24-hour gym - Bicycle tours - Full-service spa ### Family friendly - In-room crib - Soundproofed rooms ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden ### Full-service spa - Aromatherapy - Facials - Massage - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Doorbell and phone notification - Elevator - Hand-held showerhead - Handrails in hallways - Handrails in stairways - Hardwood flooring in room - Height-adjustable showerhead - Portable shower seat - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bidet - Children's slippers - Hair dryer - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 49-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Minibar - Tea bags/instant coffee ### More - Air conditioning - Heating - Iron/ironing board - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Late check-in subject to availability ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children - Hosted evening meal: JPY 7000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Indigo Karuizawa Indigo Karuizawa By Ihg Indigo Karuizawa An IHG Hotel Hotel Indigo Karuizawa by IHG Hotel Hotel Indigo Karuizawa An IHG Hotel Hotel Indigo Karuizawa by IHG Karuizawa Hotel Indigo Karuizawa by IHG Hotel Karuizawa ## Frequently asked questions ### Is Hotel Indigo Karuizawa by IHG pet-friendly? ### How much does it cost to stay at Hotel Indigo Karuizawa by IHG? ### How much is parking? ### What time is check-in at Hotel Indigo Karuizawa by IHG? ### What time is check-out at Hotel Indigo Karuizawa by IHG? ### Where is Hotel Indigo Karuizawa by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Indigo Karuizawa by IHG Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 299 8 - Good 79 6 - Okay 17 4 - Poor 3 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Wienczyslawa Jan 8, 2026 Liked: Cleanliness, property conditions & facilities Stunning architecture, perfect service and a lovely setting. Would stay again. ##### Wienczyslawa Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Alex Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall. ##### Alex Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Kun Tat Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities the room is tidy and clean, staff are friendly and helpful ##### Kun Tat Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### oi ching Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips. ![](https://a.travel-assets.com/ugc/hotel-reviews/90d65492-e94b-4085-ad79-a92336708218-1761016144555.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/be070c45-3fd9-4cc0-bc84-c04f1b9982e1-1761016144756.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### oi ching Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Danilo Nov 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it! ##### Danilo Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Christine Oct 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing rooms and facilities ##### Christine Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Suen Suk Kwan Nov 5, 2024 Liked: Staff & service, amenities, property conditions & facilities Very comfortable, relax and enjoyable trip in Karuizawa ##### Suen Suk Kwan Stayed 2 nights in Nov 2024 ### 8/10 Good #### Bee Imm Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel & we had a river view room which was lovely! We woke up every morning to see pine trees outside & a glimpse of the stream, simply wonderful. Hotel is not far from the outlet mall & there is a shuttle to bring you there which is convenient as mall is next to train station. ##### Bee Imm Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### thomas Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luxurious quiet spa destination with the largest most comfortable western-style rooms I’ve ever stayed at in Japan. ##### thomas Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Wang Huan Jun 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent resort The environment is comfortable and admirable ##### Wang Huan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Barry Jun 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent hotel, spacious room with nice garden view. ##### Barry Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Ana Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again. ##### Ana Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### AZMAN Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very tastefully styled property with comfortable rooms and a very pleasant atmosphere. Breakfast was excellent. I also really enjoyed in on-site public bath. There was plenty of parking during my stay. I would return to this property. ##### AZMAN Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller Jul 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Spacious room and clean room, staffs are helpful and respond promptly with my request. Will definitely stay again in this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/2A6265A7070EA5E9264927F1F693C6EC3D40C2C81719798955740.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55E325F7D4D656516398DB40E040C44014EEDD761719798927016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D0C7149021EE27F34AE7A3DD49F2CB0EAE631D421719798934327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5B609B10CF1179F7DC85AA1334D76C114BC0854B1719798955522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Verified traveller Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NEW lodge feel, zenful resort at Karuizawa lodge feel resort. shuttle bus service to train station, very convenient. zenful design, comfortable room, great service of staffs. LOVE IT \~ ##### Verified traveller Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Margery Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding. ##### Margery Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Jason Oct 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels. ##### Jason Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### David Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel near golf, and Princess Shops. Professional, bilingual staff. Thanks 😀 ##### David Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Yuching Dec 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean & Beautiful It’s clean and beautiful. Staff is very nice. They also offer shuttle bus to train station. ##### Yuching Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Hon Kee Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Reception staff helped us to book local dining cause we don’t have Japanese phone . One was not opened and tried another one , come and forth to our room and inform us how was the booking and finally booked one very decisions one . Thanks for the well job done . ##### Hon Kee Stayed 2 nights in Jun 2025 ### 8/10 Good #### Winnie Jul 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is comfortable, the staff is good, the environment is beautiful, there is almost no nightlife ##### Winnie Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Sau Wan May 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the walking place in the property ##### Sau Wan Stayed 2 nights in May 2024 ### 10/10 Excellent #### Winnie Jul 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a peaceful stay The hotel is comfortable, the staff is good, the environment is beautiful and the place is neat and clean. I hope the hotel’s bars or restaurants can operate later. Apart from the spa and gym, we have no place to relax at night. ##### Winnie Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Pui Ian Oct 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very comfortable The bed was so comfortable!!! Location is very closed to Outlet and station. The taste of breakfast is good, but not many choices. We would rather try more local café for breakfast. ##### Pui Ian Stayed 3 nights in Oct 2024 ### 8/10 Good #### Siu Kuk Mar 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I like this hotel and will definitely return. Staff is very helpful and friendly, and can communicate well in English. I am just a bit concerned about the distance I need to walk to my river side room in winter as it’s really chilly outside. We had breakfast and dinner at the hotel. Food is nice but the morning traffic is a bit overwhelming. It’s a close distance to the outlet in case you are trying to drain your pocket there. ##### Siu Kuk Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Takaragawa Onsen Osenkaku](https://www.expedia.ca/Maebashi-Hotels-Takaragawa-Onsen-Osenkaku.h5291190.Hotel-Information) > > [Wakoshi Tobu Hotel](https://www.expedia.ca/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hotel Route-Inn Court Karuizawa](https://www.expedia.ca/Karuizawa-Hotels-Hotel-Route-Inn-Court-Karuizawa.h4625474.Hotel-Information) > > [Hotel WWJ Ina](https://www.expedia.ca/Ina-Hotels-OYO-44684-WWJ.h44815658.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Matsubaya Guesthouse - Hostel](https://www.expedia.ca/Omachi-Hotels-Matsubaya-Guesthouse.h103436614.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Hotel Green Plaza Hakuba](https://www.expedia.ca/Nagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information) > > [Wafu Pension MIYAZAWA](https://www.expedia.ca/Nagano-Hotels-Wafu-Pension-MIYAZAWA.h16164480.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Kawaguchiko Station Inn](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Station-Inn.h15066351.Hotel-Information) > > [Hotel New Akao](https://www.expedia.ca/Atami-Hotels-Royalwing.h12843057.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Southern Beach Hotel & Resort OKINAWA](https://www.expedia.ca/Okinawa-Hotels-Southern-Beach-Hotel-Resort-OKINAWA.h5250598.Hotel-Information) > > [Beppu SUGINOI HOTEL](https://www.expedia.ca/Oita-Hotels-Suginoi-Hotel.h2897957.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [The Lake View Toya Nonokaze Resort](https://www.expedia.ca/Niseko-Hotels-The-Lake-View-Toya-Nonokaze-Resort.h16360038.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [AMANE RESORT SEIKAI](https://www.expedia.ca/Oita-Hotels-Shiosai-No-Yado-Seikai.h11520917.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [La Vista Hotel - Stay on the Slopes](https://www.expedia.ca/Nagano-Hotels-La-Vista-Hotel-Stay-On-The-Slopes.h21852624.Hotel-Information)