Title: Hotel Cypress Karuizawa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15966393&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Cypress Karuizawa Travelers find a peaceful natural retreat at this mountain property where relaxation meets adventure near Karuizawa Prince Hotel Ski Resort ## Photo gallery for Hotel Cypress Karuizawa ![Courtyard - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/745b29f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/cfd73c03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/f391160f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/20f413fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Cypress Karuizawa (Karuizawa)](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/97d00112.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Cypress Karuizawa offers skiing nearby and features four restaurants, shopping, a garden setting, laundry facilities, free in-room WiFi, and a welcoming bar. These amenities provide convenience and comfort after exploring the area. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available - Bar ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 11 of 11 rooms ### View all photos for Japanese Western Room Non smoking ![Japanese Western Room Non smoking](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/e25a14e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room Non smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - Sleeps 4 - 2 Large Twin Beds OR 2 Twin Beds ### View all photos for Urban Japanese Western Room Non smoking ![Urban Japanese Western Room Non smoking](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/9ee74014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Urban Japanese Western Room Non smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - Sleeps 6 - 4 Twin Futons ### View all photos for Urban Twin Room, Non Smoking ![Urban Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/43a152ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Urban Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - 753 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Comfort Twin Room, Non Smoking ![Comfort Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/5bf5feec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Twin Room, Non Smoking ![Standard Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/1fb096c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - 322 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Twin Room, Non Smoking ![Deluxe Twin Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/a209f9ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - 635 sq ft - Sleeps 4 - 2 Twin Beds and 2 Twin Sofa Beds ### View all photos for Hollywood Twin Room, Non Smoking ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/83dd6a46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Twin Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - 50 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, Non Smoking ![Junior Suite, Non Smoking](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/ce38e284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - 70 sq ft - Sleeps 4 - 2 Large Twin Beds and 2 Twin Sofa Beds ### View all photos for Family Suite, Non Smoking ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/19ca5e5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - 861 sq ft - Sleeps 6 - 4 Large Twin Beds and 2 Twin Sofa Beds ### View all photos for Cypress Suite Room, Non Smoking ![Cypress Suite Room, Non Smoking](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/d72ed96d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cypress Suite Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - 123 sq ft - Sleeps 8 - 4 Large Twin Beds and 4 Twin Futons ### View all photos for Deluxe Japanese Western Style Room, Non Smoking ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15970000/15966400/15966393/13e4187d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Japanese Western Style Room, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Shower/tub combination Private bathroom - 65 sq ft - Sleeps 5 - 2 Large Twin Beds and 3 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Hotel-Cypress-Karuizawa.h15966393.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKaruizawa-Hotels-Hotel-Cypress-Karuizawa.h15966393.Hotel-Information) ## About the area Karuizawa is home to Hotel Cypress Karuizawa. Karuizawa Prince Hotel Ski Resort and Hoshino Onsen Hot Spring are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Karuizawa Prince Shopping Plaza. Kozensui and Yukawa Furusato Park are also worth visiting. Spend some time exploring the area's activities, including skiing. [Visit our Karuizawa travel guide](https://www.expedia.ca/Karuizawa.dx6157006) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.34436%2C138.62674&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JelnNgcyJWTCbAHWEDRoRp4wI-Q=) Karuizawahigashi 287-1, Karuizawa, Nagano, 389-0104 ### What's nearby - ![Sunset in Prince Shopping plaza Karuizawa.](https://images.trvl-media.com/place/6221913/e12fa0af-92fb-46a5-8911-c3a5e9c88e48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Shopping Plaza 7 min walk \- 0.7 km - ![Kumoba Pond showing a pond](https://images.trvl-media.com/place/6221843/0bf5e5f1-bb8f-4e44-b9b5-b42f56a16b81.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kumoba Pond 11 min walk \- 1.0 km - ![Karuizawa Prince Hotel Ski Resort showing snow, mountains and landscape views](https://images.trvl-media.com/place/553248621532773834/3b19f8b7-27f1-4811-bb56-1853b00835eb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Karuizawa Prince Hotel Ski Resort 18 min walk \- 1.5 km - Karuizawa Indoor Tennis Court 15 min walk \- 1.3 km - Old Karuizawa Ginza Street 3 min drive \- 1.7 km ### Getting around - Karuizawa Station 13 min walk ### Restaurants - 軽井沢 味の街 16 min walk - 軽井沢フラットブレッズ 18 min walk - やまへい 軽井沢店 14 min walk - L'ATELIER de Cafe & Deli 18 min walk - Délifrance 軽井沢店 17 min walk ## About this property ### Hotel Cypress Karuizawa Hotel near Karuizawa Prince Shopping Plaza Close to Karuizawa Prince Hotel Ski Resort, Hotel Cypress Karuizawa provides a terrace, shopping on site, and a garden. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. Other perks include: - Free self parking - Buffet breakfast (surcharge), bike rentals, and luggage storage - Concierge services, a vending machine, and an elevator - Guest reviews give good marks for the overall condition Room features All 86 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Bathrooms with deep soaking tubs and bidets - Refrigerators, housekeeping, and desks ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22410000/22403400/22403333/23bc6836.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Harvest Kyukaruizawa Kyukaruizawa - Pool - Hot tub - Kids pool - Parking included 9.0 Wonderful 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=22403333&PinnedHotelID=22403333&HadPinnedHotel=true®ionId=-1&adults=2) ![Annex Deluxe Japanese-Western Room](https://images.trvl-media.com/lodging/16000000/15550000/15545600/15545513/ca54064c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Vert Kyukaruizawa Karuizawa - Parking included - Free WiFi - Breakfast available - Housekeeping 9.0 Wonderful 407 reviews CA $206 CA $227 total Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=15545513&PinnedHotelID=15545513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/41000000/40110000/40102600/40102502/1515acf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regina Resort Kyukaruizawa Karuizawa - 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Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 309 reviews CA $336 CA $410 total Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=9623357&PinnedHotelID=9623357&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2860000/2851100/2851017/29896530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karuizawa Prince Hotel West Karuizawa - Free WiFi - Restaurant - Gym - Tennis court 8.6 Excellent 1,000 reviews CA $290 CA $354 total Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=2851017&PinnedHotelID=2851017&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22330000/22324500/22324417/332e9059.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Design Hotel Space K Karuizawa - Parking included - Free WiFi - Air conditioning - Laundry 8.8 Excellent 98 reviews CA $125 CA $138 total Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=22324417&PinnedHotelID=22324417&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=15966393&PinnedHotelID=15966393&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15966393,22403333,15545513,40102502,9679828) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 3,500 to 3,500 per person - 4 restaurants - A bar/lounge ### Things to do - Bicycle rentals - Shopping - Ski storage ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (on request) ### Outdoors - Garden - Terrace ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3500 to 3500 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Cypress Cypress Karuizawa Hotel Cypress Karuizawa Hotel Hotel Cypress Karuizawa Karuizawa Hotel Cypress Karuizawa Hotel Karuizawa ## Frequently asked questions ### Is Hotel Cypress Karuizawa pet-friendly? ### How much is parking? ### What time is check-in at Hotel Cypress Karuizawa? ### What time is check-out at Hotel Cypress Karuizawa? ### Where is Hotel Cypress Karuizawa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Cypress Karuizawa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 177 8 - Good 140 6 - Okay 24 4 - Poor 4 2 - Terrible 5 ## Reviews ### 8/10 Good #### Verified traveller Jul 21, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 生演奏を聴くことができました。 癒されました！ ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 17, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 従業員さんの対応がとても良かった ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Mayu Jul 7, 2021 Liked: Cleanliness, property conditions & facilities, room comfort 部屋は広さも十分で快適に過ごせました。 ##### Mayu Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller May 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 感染予防もしっかりしてありました。 このご時世に誰もいない中、ラウンジから響いてくるピアノの生演奏が心を癒してくれました。 演奏者に拍手です。 ##### Verified traveller Stayed 2 nights in May 2021 ### 8/10 Good #### Verified traveller May 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 部屋が広く快適でした！ ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### Verified traveller Mar 21, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 広いお部屋でのんびり過ごせました。 ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller Jan 12, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 臨機応変の対応をして頂き、有り難かった。 ##### Verified traveller Stayed 2 nights in Jan 2021 ### 10/10 Excellent #### Verified traveller Jan 9, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 何度も利用していますが、立地、施設（部屋、大浴場、レストラン）、サービス、価格等、軽井沢ではピカイチだと思います。 引き続き何度も使わせていただきます。 ##### Verified traveller Stayed 2 nights in Jan 2021 ### 8/10 Good #### Verified traveller Oct 21, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応がとても良かったです ##### Verified traveller Stayed 1 night in Oct 2020 ### 8/10 Good #### Verified traveller Sep 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また行きたいと思います！ お部屋が広くベランダもあり、窓を開けるとまわりの木々の香りがして快適に過ごせました。室内着がもう少し良くなると、最高だと思います。 とても居心地の良いホテルでした。また利用したいと思います。 ##### Verified traveller Stayed 2 nights in Aug 2020 ### 6/10 Okay #### Verified traveller Aug 28, 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### コロナ対応 全てコロナ対応、2日滞在で部屋の掃除も何もない 館内は綺麗になっているが、大浴場のヒノキがぬるぬるで、滑った時ヒノキが爪に刺さった。 ベットのマットレスが硬過ぎて、最悪の寝心地だった。 ##### Verified traveller Stayed 2 nights in Aug 2020 ### 6/10 Okay #### アブ, 埼玉 Aug 16, 2020 Disliked: Staff & service, property conditions & facilities なぜエレベーターが一基しかない。また時間が長くて階段を使いました。 ##### アブ Stayed 1 night in Aug 2020 ### 8/10 Good #### Moriyuki Aug 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Middle Hotel ホテル側のサービスが 行きすぎず 足らなすぎず ほどよい感じでした。 ##### Moriyuki Stayed 1 night in Jul 2020 ### 8/10 Good #### NAOKO Jul 19, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 緊急事態宣言が明けに予約をしたが、直前になってコロナの感染者が増えてきた中での東京都内からの旅行であったためキャンセルするか悩んでいたがホテルの方達も感染予防対策に努められていて行って良かったと思いました。 ##### NAOKO Stayed 1 night in Jul 2020 ### 6/10 Okay #### KEI Jul 16, 2020 Disliked: Staff & service #### 残念なサービス ホテルフロントスタッフの対応力があまり良く感じられません。 新人スタッフなのかわかりませんが 連泊にも関わらず名前も顔も覚えて頂くことが出来ず残念でした。 ホテル自体はとても綺麗で過ごしやすく感じましたが、サービスのレベルが評価ほど良いものではなかったのが残念です。 朝食を選ぶ際もホテルサイドの都合かわかりませんが、洋食和食の選択肢を勝手に選ばれた感があり個人的には和食がよかったのです。 またコロナの影響で様々なサービスが出来ない事は承知の上ですが、バーカウンターが使用出来るのか？伺った際にも、 申し訳なさを感じない説明の仕方と態度で コロナの影響で運営出来ないのがあたかも当たり前ですけど何か？と言っているような説明の仕方でした。 食事に関しては可もなく不可もなくと言った印象です。 一流のホテルを目指すのであれば もう少しホテルスタッフサイドの教育や サービスの姿勢、おもてなしの精神を 磨いてほしいです。 おそらく、こちらのホテルはもう 使うことは無いと思います。 駅から近い利便性を選ぶお客さんが 多いのかわかりませんが 少し天狗になっているような気もします。 ##### KEI Stayed 2 nights in Jul 2020 ### 8/10 Good #### Verified traveller Jul 14, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 1泊朝食付きの朝食がとても美味しかった。大満足でした ##### Verified traveller Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Verified traveller Jul 13, 2020 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities 子供がいるのに階段ばかり。何をするのも同線が悪い ##### Verified traveller Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### many, 東京 Apr 2, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities また記念日や女子同士でも来たいなと思う綺麗で素敵なホテルでした。アメニティーも良かったです！ありがとうございました。 ##### many Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### スタッフが素晴らしい！ スタッフの対応、特に対人スキルが素晴らしかった。 また、宿泊したいと思わせる滞在体験でした。 ##### Verified traveller Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Verified traveller Mar 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort コロナ騒ぎ中ということもあると思うけど それを差し引いても朝食はもう少し どうにかならないかなあと思うほどの内容。 ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ペットボトルの水があるともっと良かったと思います。ですがとても気持ちよく泊まれたので次も泊まりたいと思いました。 ##### Verified traveller Stayed 1 night in Mar 2020 ### 6/10 Okay #### Sin Ying Shadow Feb 26, 2020 Liked: Cleanliness, room comfort #### 房間舒適，但欠缺員工協助 房間很大及舒適，但員工欠缺熱誠，沒有員工協助推行李，因為行李需要搬數級樓梯才可以到一樓，所以入住和離開時都要自行搬行李實在有點困難，望能改善。 ##### Sin Ying Shadow Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Ng Feb 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent experience. Staffs are very friendly and very helpful. ##### Ng Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很不錯\~\~\~ 非常讚\~\~ 若不是冬天晚上車班只到18:35會更好\~ 冬天晚上走\~太冷了!! ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Staff & service, property conditions & facilities 風呂とトイレが別なところが良い ##### Verified traveller Stayed 2 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Takaragawa Onsen Osenkaku](https://www.expedia.ca/Maebashi-Hotels-Takaragawa-Onsen-Osenkaku.h5291190.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hotel Green Plaza Hakuba](https://www.expedia.ca/Nagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information) > > [Wafu Pension MIYAZAWA](https://www.expedia.ca/Nagano-Hotels-Wafu-Pension-MIYAZAWA.h16164480.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [Fujikawaguchiko Resort Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-Kawaguchiko-Resort-Hotel.h46055760.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [The Lake View Toya Nonokaze Resort](https://www.expedia.ca/Niseko-Hotels-The-Lake-View-Toya-Nonokaze-Resort.h16360038.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Kawaguchiko Station Inn](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Station-Inn.h15066351.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [The Noborisaka Hotel](https://www.expedia.ca/Kofu-Hotels-The-Noborisaka-Hotel.h26661540.Hotel-Information) > > [Beppu SUGINOI HOTEL](https://www.expedia.ca/Oita-Hotels-Suginoi-Hotel.h2897957.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [La Vista Hotel - Stay on the Slopes](https://www.expedia.ca/Nagano-Hotels-La-Vista-Hotel-Stay-On-The-Slopes.h21852624.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Wakoshi Tobu Hotel](https://www.expedia.ca/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > > [HaoSTAY](https://www.expedia.ca/Kofu-Hotels-HAOSTAY.h42541370.Hotel-Information) > > [Hotel Route-Inn Court Karuizawa](https://www.expedia.ca/Karuizawa-Hotels-Hotel-Route-Inn-Court-Karuizawa.h4625474.Hotel-Information) > > [Hotel WWJ Ina](https://www.expedia.ca/Ina-Hotels-OYO-44684-WWJ.h44815658.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Matsubaya Guesthouse - Hostel](https://www.expedia.ca/Omachi-Hotels-Matsubaya-Guesthouse.h103436614.Hotel-Information)