Indoor wedding

Reviews of ibis Styles Karratha

3.5 out of 5
ibis Styles Karratha
35 - 45 Searipple Road, Karratha, WA

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 168 reviews" "
Rating 8 - Good. 73 out of 168 reviews" "
Rating 6 - Okay. 36 out of 168 reviews" "
Rating 4 - Poor. 17 out of 168 reviews" "
Rating 2 - Terrible. 14 out of 168 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ethen Van de

Travelled with group
Liked: Amenities, property conditions & facilities
Fantastic venue great staff and the pool area is unreal great working man stay away
Stayed 3 nights in Sep 2023
Response from Toby - GM on Sep 26, 2023
Hello Ethen,Many thanks for your kind words. We are so glad you enjoyed your stay with us and look forward to welcoming you back to ibis styles Karratha in the future

8/10 Good

IOLANY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees were very helpful
Stayed 4 nights in Feb 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient location
Stayed 1 night in Jan 2023

8/10 Good

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
cozy and comfortable. room was tidy, but floors weren't clean. had lots of ants.
Stayed 1 night in Dec 2022

8/10 Good

Sharna

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Jody

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What, unavailable pool
It was great but the pool wasn't available
Stayed 1 night in Jul 2022

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Csilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a FIFO place, right in the heart of the town. We had a great time in there. Wherever we did go we come across some lovely people. Exceptional hotel staff, at any level. Thank you all for making our stay memorable.
Stayed 6 nights in May 2022

4/10 Poor

Tiana

Business traveller
Disliked: Staff & service
mostly everything was okay but i didn’t appreciate getting woken up every morning at the crack of dawn but the loud cleaning staff
Stayed 3 nights in Apr 2022

10/10 Excellent

Christine

Stayed 2 nights in Mar 2022

8/10 Good

Ariffin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good area,near shopping centre and the room we staying is good and clean
Stayed 2 nights in Feb 2022

2/10 Terrible

michael

Stayed 1 night in Dec 2021

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the gardnes and the breakfast but the rooms could do with a bit of sprucing up
Stayed 7 nights in Sep 2021

10/10 Excellent

Adam

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was excellent, modern renovated bathroom, breakfast was great, and the staff where all very helpful & friendly
Stayed 5 nights in Aug 2021

8/10 Good

Stephen

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Older place but nice bed, clean, fair value
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

6/10 Okay

Ian

Very average aircon not working
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Staff & service
This property is like a trip to the 70’s but owners have not spent a cent since. The price of $264 a night is Melbourne CBD price. Value of our room should be $70 a night as the place is backpacker at best. Staff were happy and helpful but I felt sorry for them as their product they were selling was so poor. Karratha seem to think they are in downtown NewYork what a rip off!!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff and the desire to make us feel good was faultless. What lets it down is the price charged for a run down facility. The rooms in their current state are only worth $120 not the close to $200 per night. Thats the only dissapoint,ment and that larking is totally unsecured.
Stayed 1 night in Jan 2021

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2021

4/10 Poor

Craig

Travelled with family and small children
Disliked: Amenities
The room did not have a phone, so it made calling room service or front desk via the phone guide on the wall impossible. the TV did not work and even asking staff to come and have a look no one arrived.
Stayed 1 night in Jan 2021
Response from Ibis Styles Karratha Reception on Jan 24, 2021
Good Morning Craig, Thank you for your feedback. Please accept our apologies in regards to not having a phone and your TV not working. The Ibis Styles prides itself on providing our guests with greats customer service and accommodation, and we are sorry to hear that this was your experience. We would love the chance to look after you again, so we can show you what Ibis Styles as to offer. Once again, thank you for choosing to stay with Ibis Styles Karratha. Kind regards, Sarah

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is old and tired, but it was clean, nice neat pool area and is within walking distance to restaurants and shops.
Stayed 2 nights in Dec 2020
Response from Ibis Styles Karratha Reception on Jan 24, 2021
Thank you for your feedback.We are happy to advise that our hotel is currently undergoing some renovations. So we are really excited to welcome you back, to be able to show you what Ibis has to offer.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Staff were exceptional and super friendly. The pool was fantastic for the kids. Dining was great. Very handy to walk over to the shops. Highly recommend for a stay in Karratha.
Stayed 1 night in Nov 2020
Response from Ibis Styles Karratha Reception on Jan 24, 2021
Hello, Thank you so much for such nice feedback. We are delighted to hear that you really enjoyed your stay. We look forward to hopefully welcoming you back soon. Kind regards, Sarah

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2020
Response from Ibis Styles Karratha Reception on Jan 24, 2021
Thank you for your feedback

2/10 Terrible

Holgar, Perth

Business traveller
Disliked: Amenities, property conditions & facilities
An extremely old, dilapidated, asbestos roofed faculty long due for demolition. It is not to current cyclone codes and should be condemned. The door to my room did not seal - it had a 15 mm gap below the door and to the lower frame edge. Staff were competent and friendly, online photos are deceiving.
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give this a miss-unless you are a weathy bacpacker
Really disappointing. Best described as an upmarket backpackers. The bathroom was so bad I would not have been tempted to wash a dog in there. Getting a simple battery replaced in a tweeting smoke alarm was to hard for the staff it seems. Way over priced (even for the Pilbara) and best avoided
Stayed 1 night in Nov 2020

4/10 Poor

ANNIE

Business traveller
Disliked: Staff & service, property conditions & facilities
No wifi
Advertise free wifi Can't get wifi in room if have keep on dropping out Booked room because of wifi
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good location, room was a little dirty on arrival.
Stayed 1 night in Oct 2020

8/10 Good

Jade, Perth, WA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the ibis Styles Karratha was a short fly in trip for a wedding. We'd had to book a second night after booking the first as our flight got cancelled and we flew in a day before - even though the bookings were made separately, the ibis linked our two bookings so we had the same room for the two days and didn't have to check out and back in again. We arrived around 10am and the manager on duty, Dylan, was able to move us around so we could check in straight away. The room was clean and comfortable - we had a room with 1 double bed and 1 single bed, with a garden and pool view. On our first morning we had breakfast in the on-site restaurant. It was $29 for a full cooked breakfast. I had scrambled egg, bacon, hashbrowns, and mushrooms, my travelling companion had the same except she had poached eggs. You could also have sausages and tomatoes if you liked. The amount of food on the plates was huge and we didn't finish it all even though it was delicious. A couple of negatives but in no way deal-breakers - the walls are very thin, there was a family next to us who's kid was giggling and screaming most of the first day (cute and we wouldn't want them to not be happy but difficult to handle when you're resting), and we could hear people in the pool. There were 2 movie channels that didn't seem like they were connected which was a little odd but not a big deal, we just watched a lot of American Restorations and the Discovery channel. All in all it was a great stay.
Stayed 1 night in Aug 2020

4/10 Poor

Dan, Perth

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We arrived 1 hr 30 minutes early and the hotel wanted to charge us $60 if we checked in early. We went back after 2.00 check in, went up to our room no remote for air conditioner, no pillow case on a pillow which was badly stained and the telephone didn’t work
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
rooms are old and tired. doesn't matter if you are a corporate rewards member you do not get special rates
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Ray, Perth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible never again . Floors filthy shower filthy. First night people above us came home and decided to party multiple phones calls to manager , stopped for five minutes then restarted. Ground floor unit with kids on bikes up and down outside window, mine workers coming and going . A nightmare
Stayed 2 nights in Aug 2020

6/10 Okay

Alexandra

Liked: Room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

GEOFFREY

Business traveller
Disliked: Staff & service
Older property but central
Older grubby property which was quite expensive for what it was . Central to shops which was handy . But very scarred
Stayed 1 night in Jul 2020

6/10 Okay

Kathryn

Travelled with family
Liked: Staff & service
The hotel rooms were a little tired and the bathrooms were a bit scary. The restaurant however was great. The food was very good and the serves were huge.
Stayed 2 nights in Jul 2020

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and neat - good food at restaurant
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

6/10 Okay

Bernadette

Business traveller
Disliked: Property conditions & facilities
Ibis Styles Karratha
The hotel is getting old. Inside and outside of the room need renovating. The bathroom and bedroom are old. Towels worn out and need to change. Location is good. We stayed in Ibis Styles Hotel Geraldton on our way home this trip.it is $50 cheaper with hot breakfast included
Stayed 1 night in Jun 2020

8/10 Good

Peter

Business traveller
Liked: Staff & service
Location
Great location, rooms a bit tired.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, clean, good amenities, comfortable beds
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On check in the general manager identified we were travelling with young kids and upgraded us to a larger room which was appreciated. We swam in the pool which was lovely and found the room to be clean and functional. It was excellent for our purpose which was a stop on the way down the coast from Broome to Monkey Mia.
Stayed 1 night in Jan 2020