[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Královská Vila Hotel in Karlovy Vary with a full-service spa and free breakfast ![Reception](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/f68f9138.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/63a666df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/48dca2f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/6028a70d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/bfbd2b9b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Karlovy Vary, Hotel Královská Vila offers a peaceful retreat with garden surroundings. Guests enjoy a free breakfast buffet, on-site shopping, and treatments at Бристол spa. The Бристол Палац restaurant serves meals, and there's an indoor pool and library. 8.6 Excellent ## Popular amenities - Hot tub - Bar - Spa - Gym - Breakfast included - Room service ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=40422828&PinnedHotelID=40422828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=40422828&PinnedHotelID=40422828&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=40422828&PinnedHotelID=40422828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=40422828&PinnedHotelID=40422828&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=40422828&PinnedHotelID=40422828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=40422828&PinnedHotelID=40422828&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=40422828&PinnedHotelID=40422828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=40422828&PinnedHotelID=40422828&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Comfort Double Room](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/431d2bd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Heating Free rollaway/extra beds LED TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - Sleeps 3 - 1 King Bed ![Standard Single Room](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/5f05c3ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Soundproofed Heating LED TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer Desk - 258 sq ft - Sleeps 1 - 1 Large Twin Bed ![Standard Double Room](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/963f8381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Heating LED TV Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer Desk - 323 sq ft - Sleeps 2 - 1 King Bed ![Standard Suite](https://images.trvl-media.com/lodging/41000000/40430000/40422900/40422828/8962fd6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite 9.0 Wonderful 2 reviews ### Highlights Soundproofed Heating Free rollaway/extra beds Free cribs/infant beds LED TV Separate bedroom Blackout drapes/curtains Private bathroom - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Hotel-Kralovska-Vila.h40422828.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Hotel-Kralovska-Vila.h40422828.Hotel-Information) ## About the area Karlovy Vary City Centre, a neighborhood in Karlovy Vary, is home to Hotel Královská Vila. Zámecké Lázně and Hot Spring Colonnade are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Vridelni kolonada and Christmas House. Spend some time exploring the area's activities, including skiing. [Visit our Karlovy Vary travel guide](https://www.expedia.ca/Karlovy-Vary.dx8307) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.22552%2C12.87976&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RQr4EBrK6S83NCWY5245oCvoTLI=) Zamecky vrch 34, Karlovy Vary, 36001 ### What's nearby - Mill Colonnade - 3 min walk - 0.3 km - St. Peter and Paul Orthodox Church - 5 min walk - 0.4 km - Hot Spring Colonnade - 6 min walk - 0.6 km - Church of St. Mary Magdalene - 6 min walk - 0.6 km - Elizabeth's Spa - 11 min walk - 0.9 km ### Getting around - Karlovy Vary Station - 4 min drive - Vaclav Havel Airport (PRG) - 91 min drive ### Restaurants - ‪Plzeňka Carlsbad - ‬4 min walk - ‪Atlantic - ‬5 min walk - ‪Kavárna Zámecká Věž - ‬5 min walk - ‪Festivalová náplavka - ‬8 min walk - ‪Kavárna Viola - ‬7 min walk ## About this property ### Hotel Královská Vila Upscale hotel located in Karlovy Vary City Centre A free breakfast buffet, shopping on site, and a garden are just a few of the amenities provided at Hotel Královská Vila. Indulge in a Swedish massage, a body treatment, and a body wrap at the onsite spa. Be sure to enjoy a meal at Бристол Палац, the on-site restaurant. Free in-room WiFi is available to all guests, along with a hair salon and a library. Additional perks include: - An indoor pool along with sun loungers - Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge) - Luggage storage, a 24-hour front desk, and a water dispenser - Smoke-free premises, a banquet hall, and a gift shop Room features All guestrooms at Hotel Královská Vila have comforts such as laptop-friendly workspaces, as well as amenities like late night room service and free WiFi. More conveniences in all rooms include: - Bathrooms with tubs or showers and free toiletries - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/6a97ea27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa Resort Sanssouci Karlovy Vary - Pool - Hot tub - Breakfast included - Spa 8.0 Very good 216 reviews CA $130 CA $153 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Single Room, Ground Floor](https://images.trvl-media.com/lodging/3000000/2640000/2636100/2636099/7845f4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Romance Karlovy Vary City Centre - Breakfast included - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 566 reviews CA $119 CA $141 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2636099&PinnedHotelID=2636099&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - 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Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1375836&PinnedHotelID=1375836&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22950000/22943400/22943360/1573d342.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ASTORIA Hotel & Medical Spa Karlovy Vary City Centre - Pool - Breakfast included - Spa - Pet-friendly 8.2 Very good 118 reviews CA $173 CA $201 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=22943360&PinnedHotelID=22943360&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Secured, uncovered self parking on site (EUR 20 per day) - Limited onsite parking ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A restaurant ### Restaurants on site - Бристол Палац ### Things to do - Bicycle rentals - Full-service spa - Gym - Hot tub - Indoor pool - Library - Sauna - Shopping - Ski storage - Steam room - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 4,564 square feet of conference space - Business center ### Outdoors - Garden - Picnic area - Pool loungers ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Mud bath - Reflexology - Sauna - Spa open daily - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - LED TV ### Food and drink - Late-night room service ### More - Desk - Heating - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: EUR 50 Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: EUR 50 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 50 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Pets cannot be left unattended ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3) - Uncovered self parking fee: EUR 20 per day - Pet fee: EUR 50 per pet, per day - Service animals are exempt from fees - Early check-in fee: EUR 50 (subject to availability) - Late check-out fee: EUR 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, debit cards, and cash Cashless transactions are available ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 14 years old are not allowed in the spa without adult supervision ### Property is also known as Hotel Královská Vila Hotel Hotel Královská Vila Karlovy Vary Hotel Královská Vila Hotel Karlovy Vary ## Frequently asked questions ### Does Hotel Královská Vila have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hotel Královská Vila? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Hotel Královská Vila on Nov 2, 2025 start from CA $131.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Karlovy-Vary-Hotels-Hotel-Kralovska-Vila.h40422828.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Královská Vila pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hotel Královská Vila? > Self parking is available for EUR 20 per day. Limited spots are available. ### What time is check-in at Hotel Královská Vila? > Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 50 (subject to availability). ### What time is check-out at Hotel Královská Vila? > Check-out is at 10:00 AM. Late check-out is available for EUR 50 (subject to availability). ### Does Hotel Královská Vila provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies. ### Where is Hotel Královská Vila located? > Located in Karlovy Vary City Centre, this spa hotel is steps from Lazne III, Mill Colonnade, and Park Colonnade. Zámecké Lázně and St. Peter and Paul Orthodox Church are also within 10 minutes. Karlovy Vary dolni n. Station is 21 minutes by foot and Karlovy Vary Station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Královská Vila Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 18 8 - Good 14 6 - Okay 4 4 - Poor 2 2 - Terrible 0 ### 8/10 Good #### Yury Jun 11, 2025 Really nice place ##### Yury Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alexander May 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3 days trip Great place to stay! ##### Alexander Stayed 3 nights in May 2023 ### 10/10 Excellent #### Alexander Nov 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 days trip Great hotel, very comfortable room, fantastic pool and sauna! The breakfast should be better for 4 stars hotel. ##### Alexander Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Verified traveller Feb 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I like especially its beautiful wellness centrum with plesantly warm water. ##### Verified traveller Stayed 3 nights in Feb 2023 ### 6/10 Okay #### luciana May 3, 2023 Liked: Cleanliness, amenities Disliked: Staff & service Nice location, good food. However, not very nice and helpful staff. ##### luciana Stayed 4 nights in Apr 2023 ### 8/10 Good #### Vlada Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, the rooms are spacious and nicely decorated. Excellent buffet breakfast and bar. The pool and jacuzzi are clean and relaxing. Thai massage is very relaxing, it's a must. The staff are nice and welcoming. On the downside, there is no tea/coffee maker in the room and there was no drinking water in the fridge. ##### Vlada Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Mandy Feb 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Mandy Stayed 4 nights in Jan 2023 ### 8/10 Good #### Kseniya Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property is clean and nice. Has a beautiful view. The reason for 4/5 stars is for hard access to the building if you have a stroller. Stairs are everywhere and not enough lifts or ramps ##### Kseniya Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Athanasios Oct 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nicely located hotel , walking distance from the center of Karlovy Vary. The room was really big and spacious with comfortable bed and nicely furnished. Good breakfast. Staff was friendly and professional. Spa facilities were organized and clean . Had dinner at the restaurant for a reasonable price. Overall, a nice 2 days stay ##### Athanasios Stayed 2 nights in Oct 2022 ### 4/10 Poor #### Jhames Jan 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Address on Expedia was way off. Parking is very limited and the nearest parking is 1 kilometer away. Staff at night had very limited English capability. Smoking areas were right outside all entrances which was not pleasant. Facilities were amazing and the view to the city was beautiful but I will stay in the city next time. ##### Jhames Stayed 2 nights in Jan 2025 ### 8/10 Good #### Nahid-Nora Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great : The location is on one side few minutes (and a couple of stairs!) away from downtown and on the other side right to the forest and green parks. Difficult: Parking needs to be reserved before, in the area very difficult to park outside hotel especially in high season times like the film festival. ##### Nahid-Nora Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Wai Hung Sep 15, 2025 Liked: Cleanliness SPA was shutdown without pre notification ##### Wai Hung Stayed 1 night in May 2025 ### 10/10 Excellent #### Lily Jul 22, 2025 ##### Lily Stayed 1 night in Jul 2025 ### 8/10 Good #### Paulo Apr 18, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort ##### Paulo Stayed 3 nights in Apr 2025 ### 8/10 Good #### Verified traveller Apr 14, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Pleasant calm Hotel near city center 4 days stay. Hotel belongs to a complex of 5 houses with green area surrounding. ++ located very central to the center, just up the hill ++ impressive neighbourhood; villas, Russian chirch, etc. ++ nice view over Karlovy Vary on top ++ spacious Hotel +rooms, good breakfast service + Hotel service in general a bit demure/ reticent and serious (which is generally czech style), do not misunderstand, it's good service. + spacious pool area good for swimming, - the price inculded wellness area is constricted - fitness room closed in mornings, not before 10a.m. and also unclear access in total recommended. we will come again. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 8/10 Good #### Julia Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Frühstücksbufett ist schlicht aber ausreichend. Der Pool und die Saunen sind schön und es war auch nicht überfüllt. Die Massage war angenehm, nur war es in dem Raum etwas kalt. ##### Julia Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Thomas Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Parken in diesem Hotel lässt den Urlaub sehr unschön beginnen. Es gibt keine wirklichen Alternativen und am Ende muss man die Security bestechen, um auf dem Gelände parken zu können. Andernfalls parkt man mehrere hundert Meter abseits. Eine Silvesterkarte für 220 € ist schlichtweg Wucher und völlig überzogen. ##### Thomas Stayed 3 nights in Dec 2024 ### 8/10 Good #### Michal Nov 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel ogólnie w porządku, śniadanie na średnim poziomie jak na 4\* hotel na górce wiec trochę wspinania się pod górke po spacerze w centrum goście to w 90% rosjanie i obsługa jest nastawiona pod nich, podobno to standard w Karlovy Vary ##### Michal Stayed 2 nights in Nov 2024 ### 8/10 Good #### Andrea Oct 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Andrea Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Michaela Sep 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Michaela Stayed 1 night in Sep 2024 ### 8/10 Good #### Rammy Jul 9, 2024 Liked: Cleanliness, room comfort ##### Rammy Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Christian Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gutes Hotel, deutsch eher schlecht . ##### Christian Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Chris May 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Chris Stayed 2 nights in May 2024 ### 4/10 Poor #### Verified traveller May 12, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rauer Umgangston aus Zeiten des Ostblocks Trotz einer bestätigten Reservierung war bei unserer Ankunft kein Parkplatz verfügbar. Die Notwendigkeit, unser Fahrzeug 1,6 Kilometer entfernt abzustellen, war nicht nur unerwartet, sondern auch äußerst unpraktisch, insbesondere da der Fußweg zum Hotel – entgegen der Aussage der Rezeption, es würde nur 10 Minuten dauern – aufgrund der steilen Hanglage des Hotels deutlich länger in Anspruch nahm. Des Weiteren war die Reaktion des Personals an der Rezeption auf unsere Situation enttäuschend. Anstatt die Möglichkeit eines elektronischen Übertragungsfehlers oder eines Missverständnisses in Betracht zu ziehen, wurde beharrlich darauf bestanden, dass eine Reservierung unsererseits unmöglich sei. Selbst der vorgelegte Screenshot unserer vorherigen Kommunikation mit dem Hotel führte zu keiner Lösung des Problems. Auch bei einem erneuten Versuch am folgenden Tag, das Problem mit anderen Mitarbeitern zu klären, wurden wir lediglich mit Schuldzuweisungen konfrontiert, ohne jegliche Form der Entschuldigung. Der Service ließ leider sehr zu wünschen übrig und erinnerte eher an den rauen Umgangston, den man aus Zeiten des Ostblocks kennt. ##### Verified traveller Stayed 2 nights in May 2024 ### 10/10 Excellent #### Andy Apr 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### Andy Stayed 4 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [BestWestern Hotels in Boston](https://www.expedia.ca/Boston-Hotels-Best-Western.0-0-d178239--bBestWestern.Travel-Guide-Filter-Hotels) > > [Dom Pedro Madeira](https://www.expedia.ca/Machico-Hotels-Dom-Pedro-Madeira.h858352.Hotel-Information) > > [Holiday Inn Express NYC Chelsea – NoMad Area by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-Express-New-York-City-Chelsea.h1580620.Hotel-Information) > > [Hotels in Squamish](https://www.expedia.ca/Squamish-Hotels.d57377.Travel-Guide-Hotels) > > [Hotels with a Lazy River in Varadero](https://www.expedia.ca/Varadero-Hotels-Hotels-With-A-Lazy-River.0-0-d3735-tHotelswithaLazyRiver.Travel-Guide-Filter-Hotels) > > [Hotels in Mount Vernon](https://www.expedia.ca/Mount-Vernon-Hotels.d6051667.Travel-Guide-Hotels) > > [Days Inn by Wyndham Calgary Airport](https://www.expedia.ca/Calgary-Hotels-Days-Inn-By-Wyndham-Calgary-Airport.h787696.Hotel-Information) > > [Condo Rentals Dominican Republic](https://www.expedia.ca/Dominican-Republic-Condos.d50-aaCondos.Travel-Guide-Accommodation) > > [Hotels near Black Bear Casino](https://www.expedia.ca/Black-Bear-Casino-Hotels.0-l553248621532652267-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Calgary (YYC) to Baltimore (BWI)](https://www.expedia.ca/lp/flights/yyc/bwi/calgary-to-baltimore) > > [Flights from Delhi (DEL) to St. John's (YYT)](https://www.expedia.ca/lp/flights/del/yyt/delhi-to-st-johns) > > [Ethiopian Airlines](https://www.expedia.ca/Ethiopian-Airlines-Flights.cET.Travel-Guide-Airlines) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Flights from Calgary (YYC) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyc/lax/calgary-to-los-angeles) > > [Flights from Toronto (YYZ) to Cookshire-Eaton (YSC)](https://www.expedia.ca/lp/flights/yyz/ysc/toronto-to-sherbrooke) > > [Flights from Narita (NRT) to Manila (MNL)](https://www.expedia.ca/lp/flights/nrt/mnl/tokyo-to-manila) > > [Flights from Edmonton (YEG) to Lapu-Lapu (CEB)](https://www.expedia.ca/lp/flights/yeg/ceb/edmonton-to-cebu) > > [Flights from Goffs (YHZ) to Aberdeen (ABZ)](https://www.expedia.ca/lp/flights/yhz/abz/halifax-to-aberdeen) > > [Flights from Regina (YQR) to Flin Flon (YFO)](https://www.expedia.ca/lp/flights/yqr/yfo/regina-to-flin-flon) > > [Flights from Montreal (YUL) to Austin (AUS)](https://www.expedia.ca/lp/flights/yul/aus/montreal-to-austin) > > [Flights from Toronto (YYZ) to Ouagadougou (OUA)](https://www.expedia.ca/lp/flights/yyz/oua/toronto-to-ouagadougou) > > [Flights from Manchester (MAN) to Dublin (DUB)](https://www.expedia.ca/lp/flights/man/dub/manchester-to-dublin) > > [Flights from St. Petersburg - Clearwater (PIE) to Hamilton (YHM)](https://www.expedia.ca/lp/flights/pie/yhm/st-petersburg-to-hamilton) > > [Flights from Mont Joli (YYY) to Anticosti Island (YPN)](https://www.expedia.ca/lp/flights/yyy/ypn/mont-joli-to-port-menier) > > [Flights from Toronto (YYZ) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yyz/ist/toronto-to-istanbul) > > [Flights from Sechelt (YHS) to British Columbia (YAZ)](https://www.expedia.ca/lp/flights/yhs/yaz/sechelt-to-tofino) ### General > [Visit Old Quebec](https://www.expedia.ca/Quebec-City-Old-Quebec.dx6058216) > > [Visit Wellington County](https://www.expedia.ca/Wellington-County.dx553248635976432316)