[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grandhotel AMBASSADOR National House Travelers step into urban sophistication at this city center hotel where vibrant energy meets refined comfort and convenience ![Front of property - evening/night](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/bde4177d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/2381ed08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/48e90755.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Regional cuisine](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/d863887c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/ea5675f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grandhotel AMBASSADOR National House sits in the heart of the city, offering a sophisticated retreat from urban exploration. Visitors can unwind at either of the two bars or head to the on-site spa for rejuvenating hydrotherapy and massage treatments. 8.6 Excellent ## Popular amenities - Bar - Pool - Room service - Spa - Breakfast available - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Classic Single Room](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/de775de6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Bathrobes Private bathroom Minibar Satellite channels Daily housekeeping - 248 sq ft - Sleeps 1 - 1 Twin Bed ![Classic Double Room](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/10687b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.4 Very good 9 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Bathrobes Private bathroom Minibar Satellite channels Daily housekeeping - 269 sq ft - Sleeps 3 - 1 Double Bed ![Superior Double Room](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/58f105b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds LCD TV Private bathroom Bidet Bathrobes Minibar Satellite channels - 377 sq ft - Sleeps 3 - 2 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/da8e2a30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Free cribs/infant beds LCD TV Separate bedroom Private bathroom Bidet Bathrobes Minibar - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Suite](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/49dbff2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Separate bedroom Private bathroom Minibar Satellite channels Daily housekeeping - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Tower Suite](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/768411a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tower Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds LCD TV Private bathroom Minibar Satellite channels Daily housekeeping Desk - 646 sq ft - Sleeps 3 - 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Grandhotel-AMBASSADOR-Narodni-Dum.h11233528.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Grandhotel-AMBASSADOR-Narodni-Dum.h11233528.Hotel-Information) ## About the area Located in Karlovy Vary, Grandhotel AMBASSADOR National House is in the city center. Jan Becher Museum and Moser Glass Works are cultural highlights, and some of the area's landmarks include Mattoni Mineral Water and Park Colonnade. Vridelni kolonada and Christmas House are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Karlovy Vary travel guide](https://www.expedia.ca/Karlovy-Vary.dx8307) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.22982%2C12.86968&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SI_tMLSxlWmgV-L-OsEU2JqKwZU=) T. G. Masaryka 1088/24, Karlovy Vary, 36001 ### What's nearby - Jan Becher Museum - 3 min walk - 0.3 km - Elizabeth's Spa - 3 min walk - 0.3 km - Mattoni Mineral Water - 5 min walk - 0.4 km - Mill Colonnade - 15 min walk - 1.3 km - Hot Spring Colonnade - 18 min walk - 1.6 km ### Getting around - Karlovy Vary dolni n. Station - 6 min walk - Karlovy Vary (KLV-Karlovy Vary Intl.) - 11 min drive ### Restaurants - ‪Královská Srdcovka - ‬2 min walk - ‪Pinkiez Espresso Bar - ‬3 min walk - ‪Republica Coffee - ‬1 min walk - ‪New York Burger & Chicken - ‬1 min walk - ‪Nároďák - ‬1 min walk ## About this property ### Grandhotel AMBASSADOR National House Luxury hotel in the city center A nightclub, dry cleaning/laundry services, and 2 bars are just a few of the amenities provided at Grandhotel AMBASSADOR National House. Treat yourself to a massage, aromatherapy, or a manicure/pedicure at the onsite spa. The on-site restaurant, Julius Zeyer, features Regional cuisine. In addition to a steam room and a sauna, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - An electric car charging station, an elevator, and a reception hall - Free newspapers, massage treatment rooms, and concierge services Room features All 83 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with tubs or showers and free toiletries - LCD TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Savoy Suite | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1380000/1375900/1375836/84e3b710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Savoy Westend Hotel Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 151 reviews CA $176 CA $204 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1375836&PinnedHotelID=1375836&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/6a97ea27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa Resort Sanssouci Karlovy Vary - Pool - Hot tub - Breakfast included - Spa 8.0 Very good 220 reviews CA $175 CA $203 total includes taxes & fees Nov 9 - 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Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 255 reviews CA $259 CA $297 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/983000/982911/c727a1d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel Pupp Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,012 reviews CA $203 CA $234 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=982911&PinnedHotelID=982911&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/2000000/1540000/1531200/1531166/2c5beb20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Humboldt Park Hotel And Spa Karlovy Vary - Pool - Hot tub - Breakfast included - Spa 8.6 Excellent 198 reviews CA $121 CA $142 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1531166&PinnedHotelID=1531166&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, mud baths, hydrotherapy](https://images.trvl-media.com/lodging/7000000/6510000/6510000/6509901/99dfa94d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lázeňský hotel Villa Smetana Karlovy Vary - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 69 reviews CA $197 CA $227 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=6509901&PinnedHotelID=6509901&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15740000/15731100/15731001/75735504.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Spa Hotel OLYMPIC PALACE Karlovy Vary - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 187 reviews CA $225 CA $259 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15731001&PinnedHotelID=15731001&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/7000000/6370000/6366700/6366641/ed32e4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Olympia Wellness Hotel Karlovy Vary - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 62 reviews CA $71 CA $87 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6366641&PinnedHotelID=6366641&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (EUR 10 per night) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 11 for children - 2 bars/lounges - A restaurant ### Restaurants on site - Julius Zeyer ### Things to do - Bicycle rentals - Full-service spa - Indoor pool - Nightclub - Sauna - Steam room ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility ### More - Banquet hall - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Minibar - Room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 4 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 50.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 11 for adults and EUR 11 for children - Self parking fee: EUR 10.00 per night - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available ### National rating Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. ### Property is also known as Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary Grandhotel AMBASSADOR Národní Dům Hotel Grandhotel AMBASSADOR Národní Dům Karlovy Vary Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary Hotel Grandhotel AMBASSADOR - Národní Dům Karlovy Vary Hotel Grandhotel AMBASSADOR - Národní Dům Grandhotel AMBASSADOR Národní Dům Hotel Grandhotel AMBASSADOR Národní Dům Karlovy Vary Grandhotel AMBASSADOR Národní Dům Karlovy Vary Grandhotel AMBASSADOR - Národní Dům Hotel Grandhotel AMBASSADOR - Národní Dům Karlovy Vary Grandhotel AMBASSADOR Národní Dům Grandhotel AMBASSADOR National House Hotel Grandhotel AMBASSADOR National House Karlovy Vary Grandhotel AMBASSADOR National House Hotel Karlovy Vary ## Frequently asked questions ### Does Grandhotel AMBASSADOR National House have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Grandhotel AMBASSADOR National House? > As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Grandhotel AMBASSADOR National House on Nov 1, 2025 start from CA $198.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Karlovy-Vary-Hotels-Grandhotel-AMBASSADOR-Narodni-Dum.h11233528.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grandhotel AMBASSADOR National House pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. ### How much is parking at Grandhotel AMBASSADOR National House? > Self parking is available for EUR 10.00 per night. ### What time is check-in at Grandhotel AMBASSADOR National House? > Check-in start time: 2 PM; Check-in end time: 4 AM. ### What time is check-out at Grandhotel AMBASSADOR National House? > Check-out is at 11 AM. ### Where is Grandhotel AMBASSADOR National House located? > Located in the heart of Karlovy Vary, this luxury hotel is within a 5-minute walk of Jan Becher Museum, Elizabeth's Spa, and Mattoni Mineral Water. Karlovy Vary Christmas Market and Dvorakovy Sady are also within 10 minutes. Karlovy Vary dolni n. Station is 6 minutes by foot and Karlovy Vary Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grandhotel AMBASSADOR National House Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 146 8 - Good 117 6 - Okay 39 4 - Poor 8 2 - Terrible 9 ### 10/10 Excellent #### Raymond Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great time at this property. The location was great, central to many shops and restaurants within walking distance, and the hotel itself had nice pool/spa/sauna and decor. Our room was great also, spacious and well equipped with everything we needed to make our stay enjoyable. Thank you for a great visit to Karlovy Vary! ##### Raymond Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Larry Jul 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Grand old building with an excellent breakfast buffet. ##### Larry Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Shivesh Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Beautiful exterior. Lovely dining hall. Rooms were spacious and clean. Reception was friendly and helpful. Very close to the bus and train stations and walkable to rest of Karlovy Vary. I would definitely stay here again. ##### Shivesh Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Kristina Lampe Aug 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel just 150 meters from a bus stop. Lovely and big room, excellent service and cleaning. ##### Kristina Lampe Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Michael Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Top ##### Michael Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Bianca Dec 29, 2024 Liked: Cleanliness Simple breakfast for a 4 star hotel, accommodation ok, no room service, staff does not speak English very well. I was expecting more for a 4 star hotel, but it is not bad, just ok. ##### Bianca Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Svetlana Sep 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Svetlana Stayed 3 nights in Aug 2024 ### 8/10 Good #### Maria Aug 7, 2022 Liked: Cleanliness, staff & service, room comfort #### Beautiful stay in Karlsbad - Karlovy Vary Very beautiful place. Many old buildings and beautiful architecture. The hotel is one of those and maybe in need of a little TLC. However we slept good and enjoyed our stay. ##### Maria Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Uwe Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everytime again. ##### Uwe Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Vladimir May 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very positive experience ##### Vladimir Stayed 3 nights in May 2024 ### 10/10 Excellent #### Jana Aug 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and spacious room bathroom. Very friendly and helpful male receptionist on check out with excellent english skills. ##### Jana Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Rashid Aug 13, 2022 It was good ##### Rashid Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Peter Oct 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay was awesome. Room was perfect. Loved it. The only issue we had was with a rude hostess at the restaurant attached to the hotel. Maybe she had a bad day, but she was far from welcoming. Other then that, super. ##### Peter Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Mindaugas Sep 7, 2024 Liked: Cleanliness Nice place, but not 4 star quality hotel. A/C is barely working. Felt like senior assisted living facility. Tiny pool, which used by individuals with skin problems, would never use it. A OK breakfast buffet, but I’d suggest to go somewhere else to eat. If you want to sleep at night, do not open the windows, it is loud. Other than that, it’s nice place to stay :-) ##### Mindaugas Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Harry Oct 24, 2023 Liked: Cleanliness Not very practical for handicaped persons. No possibility to swim in pool before 9 a.m. as there is water gym going on. We had problems with no hot water. Caters to russians who empty the breakfast buffet. Night porter who had no idea of dealing with persons nor service! ##### Harry Stayed 1 night in Oct 2023 ### 4/10 Poor #### Gary Jul 11, 2023 Disliked: Staff & service, property conditions & facilities We didnt like the older long hairedan at check in. Completely lazy, did not offer to help with bags or anything. If your bahs are heavy, good luck with the stairs if you get this man. Copied our passports for some reason too. Asked the other front desk help and they had no idea why, or where he put this vital info. And they charge for extras like hot water kettle to make in room coffee which there was none to begin with. The pillows were terrible so we asked for smaller pillows and they charged for delivery of these pillows that werent even smaller.. Bonus points for location only. Its a run down place for sure with no access to the room A/C. Its a set temp and not cool enough for July in Karlovy Vary. It was a heat wave! Stear clear, not worth the money. ##### Gary Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Daniel Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schönes Hotel, liegt am Anfang der Fußgängerzone Der Spa Bereich hat mich nicht so überzeugt war sehr übersichtlich und hätte man schöner gestalten können ##### Daniel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lilli Aug 12, 2025 Liked: Cleanliness, staff & service Sehr schöne Lage ,liegt im Zentrum, empfehlenswert. ##### Lilli Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Heinz Aug 4, 2025 Liked: Staff & service ##### Heinz Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Florian Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parkplatz ist hervorragend. Die Lage von Hotel ist sehr gut, überall Restaurants und Einkaufsmöglichkeiten. Sauna-Bereich war sehr schön. ##### Florian Stayed 1 night in Jul 2025 ### 2/10 Terrible #### JAN Jul 10, 2025 Liked: Cleanliness ##### JAN Stayed 1 night in Jul 2025 ### 6/10 Okay #### Steffen Bundgaard Jun 30, 2025 Liked: Cleanliness ##### Steffen Bundgaard Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Raya Jun 14, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unser Aufenthalt im Hotel war schrecklich. Das Hotel ist alt und schlecht renoviert. Das Personal war äußerst unfreundlich. Das Zimmer war schmutzig, besonders das Badezimmer. Die Handtücher wurden nicht gewechselt, und nachdem ich darum gebeten hatte, hat niemand reagiert. Im Bad roch es stark und unangenehm nach Abfluss. Der Check-in und Check-Out haben sehr lange gedauert. ##### Raya Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Sabine Jun 2, 2025 Liked: Cleanliness, staff & service Waren ein Wochenende zu viert in dem Hotel. Frühstück war mittelmäßig, da es an Brötchen gefehlt hat. Obstsalat gab es aus der Dose. Im Frühstücksbereich geht es sehr eng her. Im Poolbereich war die Armatur der Dusche kaputt. Auch der Duschkopf könnte mal entkalkt werden. ##### Sabine Stayed 2 nights in May 2025 ### 8/10 Good #### Thomas Apr 25, 2025 Liked: Cleanliness, staff & service, amenities Alles in allem ein gutes Hotel. 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