Title: Spa Resort Sanssouci - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Spa Resort Sanssouci Wellness meets recreation at this upscale retreat where travelers can enjoy golf, mini-golf, and spa treatments for a balanced getaway ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/6a97ea27.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/03b6f328.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, hot springs, Turkish bath, body treatments](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/04b81303.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/4273397a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/45c4158a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hot Spring Colonnade, Spa Resort Sanssouci offers relaxation and recreation. Book a massage at the spa or play on the 18-hole golf course. Enjoy free in-room WiFi, shopping facilities, and three restaurants with international cuisine. Guests love the breakfast buffet. 8.0 Very good ## Popular amenities - - Hot tub - Bar - Spa - Breakfast included - Parking available ## Room options ### Check availability for these dates Tonight [Oct. 24 - Oct. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 25 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1472910&PinnedHotelID=1472910&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/5189ced9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room (Wellness access) 8.2 Very good 10 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Bathrobes Hair dryer - 205 sq ft - Valley view - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/dbbc21de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (Wellness access) 7.6 Good 12 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Bathrobes Hair dryer - 183 sq ft - Park view - Sleeps 1 - 1 Twin Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/d9af96b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (Wellness access) ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Bathrobes Hair dryer - 205 sq ft - Valley view - Sleeps 3 - 3 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/170c1297.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Ensuite (Wellness access) ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Bathrobes Hair dryer - 420 sq ft - Sleeps 4 - 4 Twin Beds ![Suite, 1 Bedroom (Wellness access)](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/92b1c8ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Wellness access) 8.8 Excellent 6 reviews ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds TV Separate bedroom Private bathroom Bathrobes - 452 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![Double or Twin Room, Balcony, City View (Wellness access)](https://images.trvl-media.com/lodging/2000000/1480000/1473000/1472910/49c31681.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Balcony, City View (Wellness access) 8.0 Very good 1 review ### Highlights Soundproofed Heating Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Minibar - 205 sq ft - Valley view - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Spa-Resort-Sanssouci.h1472910.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKarlovy-Vary-Hotels-Spa-Resort-Sanssouci.h1472910.Hotel-Information) ## About the area Located in Karlovy Vary, Spa Resort Sanssouci is in the city center and near a boardwalk/promenade. Hot Spring Colonnade and Klinovec Ski Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mill Colonnade and Elizabeth's Spa. Church of St. Mary Magdalene and Karlovy Vary Municiple Theater are two other places to visit that come recommended. Spend some time exploring the area's activities, including snowboarding, downhill skiing, and hiking/biking trails. [Visit our Karlovy Vary travel guide](https://www.expedia.ca/Karlovy-Vary.dx8307) [View more Resorts in Karlovy Vary](https://www.expedia.ca/Karlovy-Vary-Resort-Hotels.d8307-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.21920%2C12.89128&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dFMfu9lYALz1EZ628iaTeZpmQKc=) U Imperialu 198/11, Karlovy Vary, 36001 ### What's nearby - Hot Spring Colonnade - 9 min walk - 0.8 km - Church of St. Mary Magdalene - 9 min walk - 0.8 km - Karlovy Vary Municiple Theater - 9 min walk - 0.8 km - Mill Colonnade - 12 min walk - 1.1 km - Elizabeth's Spa - 3 min drive - 2.0 km ### Getting around - Karlovy Vary Station - 5 min drive - Karlovy Vary (KLV-Karlovy Vary Intl.) - 9 min drive ### Restaurants - ‪Café Elefant - ‬13 min walk - ‪Pizzeria La Famiglia - ‬14 min walk - ‪U Švejka - ‬12 min walk - ‪Atlantic - ‬12 min walk - ‪Kavárna Zámecká Věž - ‬14 min walk ## About this property ### Spa Resort Sanssouci Luxury family-friendly resort near Hot Spring Colonnade Located close to Church of St. Mary Magdalene and Karlovy Vary Municiple Theater, Spa Resort Sanssouci provides a free breakfast buffet, an adjacent golf course, and a terrace. Treat yourself to a body scrub, hydrotherapy, or a manicure/pedicure at Spa & Wellness Centrum Mercedes, the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf. Other perks include: - Swimming pool along with sun loungers - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an indoor pool - Secured bicycle storage, a front-desk safe, and meeting rooms - Tour/ticket assistance, a banquet hall, and wedding services Room features All 337 rooms have amenities such as free WiFi and desk chairs, as well as safes and sound-insulated walls. Extra amenities include: - Bathrooms with tubs or showers and free toiletries - TVs with cable channels - Wardrobes/closets, free infant beds, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/983000/982911/c727a1d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel Pupp Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 1,017 reviews CA $201 CA $232 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=982911&PinnedHotelID=982911&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/40000/34900/34870/9b72da29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dvorak Spa & Wellness Karlovy Vary - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 148 reviews CA $120 CA $141 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=34870&PinnedHotelID=34870&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/12000000/11240000/11233600/11233528/bde4177d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandhotel AMBASSADOR National House Karlovy Vary - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 320 reviews CA $160 CA $186 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=11233528&PinnedHotelID=11233528&HadPinnedHotel=true®ionId=-1&adults=2) ![Savoy Suite | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1380000/1375900/1375836/84e3b710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Savoy Westend Hotel Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 152 reviews CA $176 CA $204 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1375836&PinnedHotelID=1375836&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Single Room, Ground Floor](https://images.trvl-media.com/lodging/3000000/2640000/2636100/2636099/7845f4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Romance Karlovy Vary City Centre - Breakfast included - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 570 reviews CA $145 CA $169 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2636099&PinnedHotelID=2636099&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466541/5e21947c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa Hotel Imperial Karlovy Vary - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 255 reviews CA $246 CA $282 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1466541&PinnedHotelID=1466541&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/2000000/1540000/1531200/1531166/2c5beb20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Humboldt Park Hotel And Spa Karlovy Vary - Pool - Hot tub - Breakfast included - Spa 8.6 Excellent 198 reviews CA $114 CA $134 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1531166&PinnedHotelID=1531166&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/7000000/6370000/6366700/6366641/ed32e4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Olympia Wellness Hotel Karlovy Vary - Pool - Spa - Pet-friendly - Free WiFi 8.6 Excellent 62 reviews CA $71 CA $86 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=6366641&PinnedHotelID=6366641&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, mud baths, hydrotherapy](https://images.trvl-media.com/lodging/7000000/6510000/6510000/6509901/99dfa94d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lázeňský hotel Villa Smetana Karlovy Vary - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 70 reviews CA $157 CA $182 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6509901&PinnedHotelID=6509901&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/34000000/33410000/33408400/33408333/4cb86aae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Golden Lamb Karlovy Vary - Free airport shuttle - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 155 reviews CA $98 CA $116 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=33408333&PinnedHotelID=33408333&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Uncovered self parking on site (EUR 10 per day) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - 2 bars/lounges - 2 restaurants - Snack bar/deli ### Restaurants on site - Charleston - Melody ### Things to do - 18-hole adjacent golf course - Arcade/game room - Bicycle storage - Billiards/pool table - Full-service spa - Hot tub - Indoor pool - Library - Mini golf - Playground - Sauna - Shopping - Ski passes - Steam room ### Family friendly - Arcade/game room - In-room crib - Indoor pool - Laundry facilities - Mini golf - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 5 floors - At least 80% lighting from LEDs - Banquet hall - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Minibar ### More - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Heating - Phone - Safe - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 11:00 PM Early check-in subject to availability Early check-in fee: 50 percent of room rate Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: 50 percent of room rate ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. ### Renovations and closures The following facilities or services will be unavailable from November 3 2025 to November 7 2025 (dates subject to change): - Swimming pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 24 per pet, per day Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 50.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (December 31) Gala Dinner per adult: EUR 130 - New Year's Eve (December 31) Gala Dinner per child: EUR 65 (up to 18 years old) - A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 120 per person (one-way) - Uncovered self parking fee: EUR 10 per day - Pet fee: EUR 24 per pet, per day - Service animals are exempt from fees - Early check-in fee: 50 percent of room rate (subject to availability) - Late check-out fee: 50 percent of room rate (subject to availability) - Rollaway bed fee: EUR 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Spa Resort Sanssouci Spa Resort Sanssouci Karlovy Vary Spa Sanssouci Spa Sanssouci Karlovy Vary Spa Resort Sanssouci Hotel Karlovy Vary Spa Resort Sanssouci Resort Spa Resort Sanssouci Karlovy Vary Spa Resort Sanssouci Resort Karlovy Vary ## Frequently asked questions ### Does Spa Resort Sanssouci have a pool? > Yes, this property has an indoor pool. The pool will be unavailable from November 3 2025 to November 7 2025 (dates subject to change). ### How much does it cost to stay at Spa Resort Sanssouci? > As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Spa Resort Sanssouci on Nov 9, 2025 start from CA $129.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Karlovy-Vary-Hotels-Spa-Resort-Sanssouci.h1472910.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Spa Resort Sanssouci pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Spa Resort Sanssouci? > Self parking is available for EUR 10 per day. Limited spots are available. ### What time is check-in at Spa Resort Sanssouci? > Check-in start time: 2 PM; Check-in end time: 11:00 PM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Spa Resort Sanssouci? > Check-out is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability). ### Does Spa Resort Sanssouci provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per person applies. ### Where is Spa Resort Sanssouci located? > This family-friendly Karlovy Vary resort is located near the airport, within a 15-minute walk of Church of St. Mary Magdalene, Hot Spring Colonnade, and Karlovy Vary Municiple Theater. Mill Colonnade and Karlovy Vary Christmas Market are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Spa Resort Sanssouci Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 74 8 - Good 91 6 - Okay 29 4 - Poor 17 2 - Terrible 10 ### 10/10 Excellent #### Chelliah Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant dtay at this place. ##### Chelliah Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Qing Oct 12, 2025 Disliked: Amenities, property conditions & facilities If you have budget issue this hotel could be a good choice, otherwise I won’t pick it again. It’s a very standard 3 star( don’t know how it reaches 4.5 star) this could be a miss leading ##### Qing Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Blanka Jul 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service, the swimming pool is a plus, and the best breakfast. ##### Blanka Stayed 8 nights in Jul 2023 ### 8/10 Good #### BAHJAT Aug 3, 2025 Liked: Cleanliness, staff & service, amenities The location is good to take the bus and the view was awesome. The staff were good except one old lady was not friend enough. The condition is ok but the rooms don't deserve 4.5 stars. The garage parking was so dirty. Spider nets, and smell. It is the main downside of the hotel. ##### BAHJAT Stayed 2 nights in Jul 2025 ### 8/10 Good #### BAHJAT Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is good to take the bus and the view was awesome. The staff were good except one old lady was not friend enough. The condition is ok but the rooms don't deserve 4.5 stars. The garage parking was so dirty. Spider nets, and smell. I advise to use the uncovered parking. Because the garage is the main downside of the hotel. ##### BAHJAT Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Mahitab Aug 9, 2025 Disliked: Cleanliness, staff & service, amenities Staff are extremely unfriendly and aggressive The restaurant staff are beyond rude and very aggressive The food is terrible and smells horrible Serious Language barrier they only speak czk and Russian no English at all ##### Mahitab Stayed 7 nights in Jul 2025 ### 8/10 Good #### John Aug 31, 2023 Liked: Staff & service It was clean, room big enough, staff friendly ##### John Stayed 4 nights in Aug 2023 ### 8/10 Good #### Eung Bong Oct 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Peaceful area. ##### Eung Bong Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### corina Jul 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place! Totally worth it! Great hot l- location walking to center really fast; device very good; great breakfast, clean, nice people and amazing swimming pool. Will go back there for sure!! ##### corina Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Ruslan Jul 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great quiet location. A bit of a walk to the town center. Great overall! ##### Ruslan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### george Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is clean, in good location, on bus routes and walking distance to old town , beautiful surroundings, quiet area. It is very convenient to have a pool with thermal water, hot tub and sauna in hotel. Food is delicious, great variety and different from day to day. ##### george Stayed 3 nights in May 2024 ### 10/10 Excellent #### KAROL Jun 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We been very satisfied with everything ##### KAROL Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Igor Mar 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Price is right. Saunas and pool is excellent. Very good, fresh, homemade food at restorants ##### Igor Stayed 12 nights in Feb 2024 ### 6/10 Okay #### Faina Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Avarage.Little food options. The pool and bath tub look much bigger and nicer on pictures then in reality. There were exelent people doing procedures, specially massages ##### Faina Stayed 6 nights in Jan 2025 ### 6/10 Okay #### Harin Sep 22, 2023 Liked: Cleanliness, staff & service Hotel is big but quite old. Spa offer nothing except large swimming pool ##### Harin Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### A M Jul 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel - stay here, it’s worth it. I loved this hotel. It was a short bus ride away from Karlovy Vary centre and a world away in terms of peace and quiet. I had a comfortable room in Green House. Staff were friendly, approachable and helpful. And the tunnels! I loved the tunnels. It added a bit of mystery to the hotel. ##### A M Stayed 2 nights in Jul 2024 ### 8/10 Good #### I. Aug 15, 2024 Liked: Staff & service, amenities, property conditions & facilities All in all quite decent for this type of accommodation! Few things could be bit better, like more choices for breakfast, better explained that the parking has to be paid! But all in all good for the price! ##### I. Stayed 6 nights in Aug 2024 ### 8/10 Good #### Karel Jul 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Spa +- fairly quiet neighborhood, though about 15 min. walking + fairly clean + big spa area with saunas and pool + the receptionist allowed late checkout because of my car´s tyre defect, thats was very kind . + spa bus stop directly at property - car parking is paid and of limited quantity, though there are some free places in the street. ##### Karel Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Gisela Dec 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a good choise ##### Gisela ### 4/10 Poor #### Valentina Oct 21, 2022 Liked: Cleanliness Disliked: Amenities, property conditions & facilities They have to change bed , pillow and blanket ( too small size) ##### Valentina Stayed 14 nights in Oct 2022 ### 8/10 Good #### Michael Nov 11, 2023 Liked: Cleanliness, staff & service, amenities Overall the property was nice. We didn't realize there was three properties (Blue, Red, Green houses) when we booked it. The underground walk ways made it easier to navigate as it was pretty easy to go from the Green to Blue house for dinner and to the Red house for the swimming pool. We stayed in the Green house and the rooms were pretty dated but were spacious. The dinner buffet was not the best and the hours didn't really lend to flexibility. The bar at the Green house was nice as was the bartender. Overall, we enjoyed our stay. ##### Michael Stayed 1 night in Nov 2023 ### 4/10 Poor #### Erica Mar 25, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort Very outdated and not super cleanly. ##### Erica Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Lola Jul 27, 2024 The property was good, but reaching there was hard. They don’t have any shuttle or other transportation for clients. The stuff doesn’t speak good English. It was hard to find doctors there to get some procedures. ##### Lola Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Concepssion Feb 27, 2024 Disliked: Cleanliness, property conditions & facilities Its a big property with a spa that way to small for all three houses and its no fitness gym. Also its a very old, hotel. They dont clean the room even u stay one or two weeks. I couldnt breath it was very dusty. ##### Concepssion Stayed 6 nights in Feb 2024 ### 8/10 Good #### Andrea May 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, in a quiet area and in the middle of the nature. We liked the idea that the property building is divided in 3 areas. Not very easy to reach if not with the car. The public transport consists in a bus not too frequent and going up by foot from the city is difficult if you’re carrying luggages. The areas are spacious and the room too even though I would plan some renovation considering the rates applied. We really appreciated the free entry to the spa and the dining buffet option. The breakfast was quite variegated. Finally we considered a little excessive a 40€ per hour late check out option. ##### Andrea Stayed 1 night in May 2024