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Reviews

4.2 / 5Very Good
88 reviews

Amenities

  • Air Conditioning
  • Housekeeping

Map

What's nearby

  • Popular Location
    Kapaa Shopping Center
    5 min walk
  • Popular Location
    Waipouli Beach
    13 min walk
  • Popular Location
    Lae Nani Beach
    4 min drive
  • Airport
    Lihue, HI (LIH)
    15 min drive

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    About this area

    Kapaa

    Popular Location

    What's nearby

    • Kapaa Shopping Center - 5 min walk
    • Waipouli Beach - 13 min walk
    • Kealia Beach - 3 min drive
    • Lae Nani Beach - 4 min drive
    • Lydgate Beach Park - 7 min drive

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    Important information

    4.2

    Very Good

    5 - Excellent
    38
    4 - Good
    35
    3 - Okay
    8
    2 - Mediocre
    6
    1 - Poor
    1
    4.4
    Cleanliness
    4.3
    Service and Staff
    4.2
    Property condition

    3/5

    • Liked: Cleanliness, staff & service, room comfort
    • Disliked: Property conditions & facilities

    Hotel in need of updates

    We stayed in two different suites in this resort. Both were in need of updating. The suite on the second floor had floors that made so much noise I was afraid we might fall through to the first floor. This could be a nice resort if they put some money into it. I will say the staff was very nice, the rooms were fairly clean and the hotel was within walking distance of shops and restaurants.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It was great. The room was clean and comfortable. Service was outstanding. Location was good. It was on the beach and walking distance to shopping and dining. We will stay here again.

    4/5 Good

    Great for families!!!

    The location was great. The family restaurant across the street was excellent & we got a discount for staying at Pono Kai. If you keep walking north on the main highway, there are many cute shops and restaurants. We had oceanview room so we could see the kids playing down on the beach. If you walk north on the boardwalk, you hit a nice beach where you can lay out, etc. The rooms were clean. The master bedroom had a nice king size bed. The 2nd bedroom had a full size bed & the kids said that it was a little lumpy. The sofa sleeper where our son slept was lumpy as a sofa sleeper gets. There was a little smell to the building but once we got into our room, the smell was not bad. It's just an old complex so it smelled old. Overall, it was a great experience and I would recommend it to others.

    Pros: Clean rooms

    Cons: The smell of the building

    Location: Very close to restaurants and shops

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Gem in the Pacific

    Very friendly staff. Great location. Nice facilities. Even an exercise room.

    5/5 Excellent

    GREAT Hotel for the price.

    Pono Kai is an older property that is very well maintained and an excellent bang for your dollar when it comes to traveling with family to Hawaii. My husband is European and I’ve traveled the world over with him in our 26 years together. we LOVED the property! We loved the mature landscape, the cleanliness of our entire condo (A207 - oceanfront), the friendliness of the staff, and the other guests. I was awake and on our balcony every morning by 5:30 am for the spectacular sunrises, to see the locals and tourist out on the walking path getting their morning exercise in - it was fabulous. We loved the chickens and cats - - this property takes care of their cats and has them spayed and neutered and feeds them daily. They are not ferial cats. If you want on onsite spa, shopping, restaurants, and a true 5-Star experience go north to the St. Regis, you want a very nice place to stay for a great price go to Pono Kai. Mahalo – Andrea A.

    Pros: Clean rooms, beautiful grounds, lovely staff

    Cons: I Liked Everything - for the price.

    Location: Perfect - Middle of the Island - - so close to everything.

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