Title: Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=95893460&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Travelers relax on a private beach with pool umbrellas and beach massages at their fingertips, then savor Italian cuisine and attend the daily manager's reception ## Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive ![6 outdoor pools, pool umbrellas - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/ebd9acde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun loungers, beach umbrellas - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/33d41b4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![15 restaurants, breakfast, lunch, dinner served; Italian cuisine - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/bec54845.jpg?impolicy=resizecrop&rw=297&ra=fit) ![15 restaurants, breakfast, lunch, dinner served; Italian cuisine - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/4b96dd26.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive on Akumal Beach offers relaxation. Enjoy free full breakfast, 6 outdoor pools, spa treatments, in-room WiFi, and multilingual staff for a perfect beachfront getaway. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) ![Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/82a0edd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) ### Highlights Furnished balcony Individually decorated Private pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items Smart TV - 554 sq ft - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) ![Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/79a72826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) 8.0 Very good 10 reviews ### Highlights Furnished balcony Individually decorated Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items Smart TV Blackout drapes/curtains - 400 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) ![Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/74852c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) 9.6 Exceptional 11 reviews ### Highlights Furnished balcony Individually decorated Private pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items Smart TV - 400 sq ft - Sleeps 4 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Family Selection Suite Beachfront ![Family Selection Suite Beachfront](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/4bfddb85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Suite Beachfront ### Highlights Furnished balcony Individually decorated Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items Smart TV Blackout drapes/curtains - 1109 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.44439%2C-87.28879&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1bHxSOInzWHmvj9CFo3ZD6tbMVQ=) Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710 #### What's nearby - Cenote Azul \- 6 min drive \- 7.5 km - Cenote Cristalino \- 6 min drive \- 7.8 km - Ecopark Kantun Chi \- 7 min drive \- 8.5 km - Xpu-ha Beach \- 7 min drive \- 7.8 km - Puerto Aventuras Golf Club \- 8 min drive \- 11.3 km #### Getting around - Tulum Intl. Airport (TQO) - 73 min drive #### Restaurants - ‪Xtra Time Sport Bar - ‬1 min walk - ‪La Hacienda - ‬1 min drive - ‪Aurum (Lobby Bar) - ‬7 min walk - ‪Arrecifes - ‬4 min drive - ‪Helios Restaurant - ‬4 min drive ## About this property ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Luxury all-inclusive property near Akumal Beach Free full breakfast, free water park access, and 3 swim-up bars are just a few of the amenities provided at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive. With a private beach, 2 beach bars, and beach massages, this property is the perfect place to soak up some sun. Indulge in a body scrub, a massage, and a body treatment at the onsite spa. At the 15 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. The 24-hour gym offers fitness classes and Pilates classes; other things to do include kayaking, basketball, and volleyball. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a free daily manager's reception and a terrace. Other perks include: - 6 outdoor pools and a children's pool, along with a waterslide, 3 swim-up bars, and pool umbrellas - Free valet parking - Tennis courts, express check-out, and express check-in - Babysitting (surcharge), ATM/banking services, and beach umbrellas - Guest reviews say great things about the helpful staff Room features All 170 individually decorated rooms offer comforts such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches like furnished balconies and laptop-friendly workspaces. Other conveniences in all rooms include: - Bathrooms with jetted tubs and rainfall showers - Smart TVs with cable channels - Wardrobes/closets, free infant beds, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking Sailing ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/890000/890000/889965/78898117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,006 reviews CA $453 CA $553 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=889965&PinnedHotelID=889965&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1450000/1449900/1449832/90068179.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select White Sand Resort & Spa - 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Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=64410194&PinnedHotelID=64410194&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2810000/2802600/2802513/b3af352d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Colonial Resort & Spa All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,002 reviews CA $392 CA $479 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=2802513&PinnedHotelID=2802513&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1780000/1771800/1771738/0b5bd257.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Caribe - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,002 reviews CA $1,062 CA $1,289 total includes taxes & fees Dec 31 - Jan 1, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=1771738&PinnedHotelID=1771738&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered valet parking on site - Limited onsite valet parking ### Food and drink - Free full breakfast available daily 7:00 AM to 11:00 AM - 15 restaurants - 18 bars/lounges - 2 beach bars - 3 swim-up bars - A coffee shop/cafe - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - El Dorado - Es Niu Pool Bar - La Hacienda - Portofino - The Nest ### Things to do - 24-hour gym - 6 outdoor pools - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Fitness classes - Free children's club - Free water park - Full-service spa - Games - Kayaking - Mini golf - Outdoor pool (guest access) - Pilates classes - Segway rentals/tours - Tennis - Waterslide - Yoga classes ### Family friendly - 6 outdoor pools - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Free water park access - In-room crib - Laundry facilities - Mini golf - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No elevator - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible restaurant ### More - 2 floors - 4 buildings - Banquet hall - Built in 2002 - Communal living room - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - 24-hour room service - Espresso maker - Free stocked minibar ### More - Air conditioning - Desk - Free local calls - Free long-distance calls - Individual decor - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: MXN 34 per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa ### Property is also known as Family Selection At Grand Palladium Kantenah Resort Spa ## Frequently asked questions ### Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a pool? ### How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### What time is check-out at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Are there all-inclusive benefits at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive? ### Where is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 168 8 - Good 47 6 - Okay 21 4 - Poor 9 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### nikole Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved our stay! Wonderful attentive staff and beautiful property!!! ##### nikole Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Nicholas Jacob Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Food was excellent for the most part. Rooms were clean and ample beach chairs ##### Nicholas Jacob Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Sean Patrick Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities A+ Stay! Clean room, lots to do! Staff so friendly! ![](https://a.travel-assets.com/ugc/hotel-reviews/5880b09d-760e-453b-b0ed-039c047541a8-1766057321030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful scenery](https://a.travel-assets.com/ugc/hotel-reviews/bdf8133e-cf02-4015-8a05-052cfe697493-1766057322635.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nightly turn down service!](https://a.travel-assets.com/ugc/hotel-reviews/b9df54c4-ddef-4a4b-aa3f-6015a29d3002-1766057321694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swim up pool- FS](https://a.travel-assets.com/ugc/hotel-reviews/91cf9a56-b940-4c83-9812-6b020f935b6d-1766057323261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sean Patrick Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Margot and Al Dec 19, 2025 Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there ##### Margot and Al Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Brittany Lynn Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was always cleaned up when we came back with fresh towels, clean sheets, and fun set ups for the kids ##### Brittany Lynn Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Stephanie Lynn Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was very clean, the staff was friendly and always available. The only negative was all of the mosquitos ##### Stephanie Lynn Stayed 5 nights in Oct 2025 ### 6/10 Okay #### Jatin Dec 1, 2025 Liked: Cleanliness The uograded room in building 40 had an amazing view. Rooms were recently renovated with modern look and feel. VEGETARIANS BEWARE! VERY LIMITED SELECTION.... Even the formal dinner restaurants were subpar at accommodating vegetarians. Resort is lacking in quality and features and needs significant improvements compared to other 5-star resorts and other Grand Palladium properties I have stayed at before. The only savior for this trip was the upgraded room with an ocenfront view. ##### Jatin Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Omar Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Family friendly great staff ##### Omar Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Theodore Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this property is warm, inviting and very helpful. They will go out of their way to make sure your every need is met as best as possible. The rooms and facilities are very clean and well kept. The property itself has many beautiful buildings, landscaping and Koi ponds. We really enjoyed our stay and will miss the awesome hospitality! ##### Theodore Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Parsa Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful resort with amazing staff and very well maintained property ##### Parsa Stayed 7 nights in Mar 2025 ### 4/10 Poor #### DANIEL Dec 21, 2025 Liked: Cleanliness, property conditions & facilities They SCAM YOU with the $600 hotel credit. Is nothing but a sad coupon book. I requested to change rooms because the room had a bad humid smell. They never called me back. I also requested a bottle sterilizer 3 times and I never got it. They pretend they care but they wont do anything like this guy that saw us leaving front desk to complain about the room and said: I can definitely help you out and will personally look into it; 4 minutes later was trying to sell us a time share and guess what? We never saw his face again. They gave us welcome fruits but they were rotten and had mold in it. I complained but then again no action to make things better for us. Food was a 6.5/10 Bed was very uncomfortable 3/10 What I did like was the property itself. Very green and lots of wild friendly animals to see around the property. I wouldn’t come back ![](https://a.travel-assets.com/ugc/hotel-reviews/595d4943-1e15-4ab5-9b23-04b914c144c7-1766285027116.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/186ce8fd-57ca-40e2-8836-848581319f1e-1766285027721.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DANIEL Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Deanna Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our best vacation, the resort, the staff, the food, the pools, the room, butler service was all five star. ##### Deanna Stayed 8 nights in Apr 2025 ### 10/10 Excellent #### VICTOR Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained. ##### VICTOR Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### Jennifer Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful jungle setting on the beach. Outstanding service. ##### Jennifer Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Amul May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great proprty, especially the Family Selection.. Lots of entertainment and varity of things to do for adults and kids. ##### Amul Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Christopher Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed with a party of 8, 4 adults and 4 children ranging in ages from 5-11\. We really enjoyed the butler service as it made dinner reservations very easy compared to other resorts we have stayed at. The resort is big and has a lot to offer, service was great except at the beach buffett/restaurant. Overall great stay and would definitely come back again! ##### Christopher Stayed 7 nights in Jun 2025 ### 6/10 Okay #### Sasha Dec 15, 2025 Liked: Cleanliness, property conditions & facilities We stayed at the Family Selection Villas with our 20-month-old and 3-year-old. Overall, it was a nice stay with some clear positives, but also a few disappointments. Pros: Family Selection offers a more private experience, including a welcome beach bag with kids’ sunglasses and water bottles (a nice exclusive touch). There is a dedicated family buffet with a play area and an exclusive family pool with fun water features for younger kids. The rooms are beautiful—we had an upgraded beachfront swim-out room and highly recommend the upgrade. Staff were very kind, especially Emmanuel our butler and Edgar at La Paisana, which had the best food on the resort. The property was very clean, cart service was efficient, and access to multiple resorts (Kantenah, Colonial, White Sands, and TRS Yucatán) was a big plus. The White Sands pool was the best one. Cons: The Kids Club/Baby Club felt misadvertised—both age groups were combined with limited visible supervision, and we did not feel comfortable leaving our toddlers. The $600 resort credit advertised via Expedia was actually a coupon book with minimum spends, not true credit. The main pool is 6 ft deep throughout, pools were not heated (even in December), food was generally bland with limited kid options, and poolside buffet items were left uncovered with flies. Entertainment was limited and better for older kids, and drinks were watered down. Overall: Beautiful resort with great staff and amenities, but better suited for older kids ![](https://a.travel-assets.com/ugc/hotel-reviews/2f628360-7f49-40af-a6df-7a24154b474b-1765829210986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/920f15dc-2f38-40b1-bca8-1f142302c6f5-1765829210122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df892d2e-6238-4342-b4f6-e52592e47934-1765829210112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sasha Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Corey Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was nice. ##### Corey Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Michael Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing vacation with our kids. Great clean rooms, tons of baked in amenities including free room service. Great dining options. Loved out butlers Maximiliano and Abraham. ##### Michael Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Megan May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best all inclusive resort we have been to. The Family Selection is the best family centric high end experience at this price point. They made us feel welcome, special, and at home every day. It was amazing. ##### Megan Stayed 8 nights in May 2025 ### 10/10 Excellent #### Avery Wayane Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff!! ##### Avery Wayane Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Adrianne Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, spotless rooms and common areas. Excellent friendly service, great variety of nightly entertainment ##### Adrianne Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Allison Dec 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our second trip to Family Selection Kantenah Riviera Maya firstly because our kids (5 and 7 this year) just LOVED the daily kids camp so much. The staff there (including Karen, Emma, Edu, Jazi, Lore, Maritza) were just wonderful and the kids didn't want to leave at the end of the day. We upgraded to the 40 building, the beachfront one and had an absolutely incredible suite with two huge rooms and two full bathrooms, as well as a private hot tub on the spacious balcony. The upgrade for the space and proximity to the beach and view was worth it. The room was just HUGE. The dedicated butlers for building 40 were also terrific (Emmanuel and Luis) and were available to help us with anything we needed by Whatsapp. The Family Selection beach is notably better than the other beach areas as its much less crowded and much more space between chairs. Worth the upgrade! The beach itself is great and wonderful for kids because it stays relatively shallow really far out, but there are some gentle waves to not make it boring. Even our 5 year old who is not a strong swimmer could have fun a fair ways out. If you encounter rocks while walking in, shift down the beach, there are plenty of white sand only areas to walk far out in the bathtub temp water, as fish swim around you! One day a big nest of seaweed accumulated in our area but it had moved off by the next day. Tips: Bring sunscreen, its exorbitantly priced at the gift shop (though there is a communal bottle at Family Select beach). ##### Allison Stayed 7 nights in Nov 2025 ### 8/10 Good #### Arnoldo Apr 10, 2025 Liked: Cleanliness, property conditions & facilities Family Selection provided top bar drinks. Access to a couple of additional restaurants. ##### Arnoldo Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Justin S Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing week for family vacation!! Great amenities, staff was super friendly, great service and even better service from our butler Mr. Abraham!! He paid attention to small details and made our trip a very memorable one! ##### Justin S Stayed 7 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)