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Reviews of WoodSpring Suites Kansas City Lenexa

2.5 out of 5
WoodSpring Suites Kansas City Lenexa
14700 W. 112th St., Lenexa, KS

Reviews

6.4
Rating 10 - Excellent. 117 out of 495 reviews" "
Rating 8 - Good. 100 out of 495 reviews" "
Rating 6 - Okay. 107 out of 495 reviews" "
Rating 4 - Poor. 69 out of 495 reviews" "
Rating 2 - Terrible. 102 out of 495 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rebekah

Disliked: Staff & service, amenities
They would be a better place if employees were not living on property acting like we should be happy they let us on property in first place. Quick to want to kick out instead of finding solutions
Stayed 7 nights in Apr 2024

6/10 Okay

Schar

I liked the price but you get what you pay for. It sufficed for my 1 night stay. The refrigerator was loud and the remote to the television did not work properly. Check in wasn’t pleasant. Very slow and they actually charge your credit card 100 which they say they will reimburse after they determine that there are no damages to the room. Wasn’t aware of this when I reserved the room and fortunately I had the money. The room though was very clean. I would probably stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jamie P on Apr 16, 2024
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jamie P on Apr 16, 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

Kenneth

Disliked: Amenities, property conditions & facilities
Sold as an extended-stay type place, it has a full size refrigerator, stove top, and SMALL microwave. It does NOT, however, have ANY kitchen wares! No plates, no glasses, no flat ware, no pots, no pans, nothing. Not even a coffee maker. A sign on the bathroom mirror says that they will SELL you these items, but they are not in the room and not available for loan. You have to BUY them. The only things available for loan are an iron and ironing board--the two things you are least likely to need. Also, the TV kept locking up on one channel. The first time, the maintenance guy came up and fixed it on Friday. That lasted about 12 hours, and when it happened again, there was no one available to fix it until Monday morning. I would be giving it a one star review except the staff was generally friendly and the room was reasonably clean. That said, if I had not pre-paid for my stay, I would definitely have checked out and found somewhere else to stay for the rest of the week I am scheduled to be in town. Oh, it's also right off the highway, so there is a lot of traffic noise.
Response from Jamie P on Mar 21, 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

6/10 Okay

Josh

Travelled with family
Disliked: Cleanliness, amenities
Very thin walls/ceilings could hear kids running and crying above us well beyond midnight.
Stayed 1 night in Mar 2024
Response from Jamie P on Mar 21, 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

NICK

Disliked: Cleanliness, staff & service, property conditions & facilities
What I did not like the towels were dirty.The had a hidden charge of $100 that they are going to hold for 7 to 10 business days. The light above the stove do not work. The mattress was uncomfortable you can feel the springs in it the shower curtain had mold on it the towels were dirty Brown the best lady was not never there had to sign up said be back in 20 minutes the whole time no kind of good service. For the price it's not worth it and they're holding $500 for 7 to 10 business days. It's a cesspool of infection..
Stayed 1 night in Mar 2024
Response from Jamie P on Mar 21, 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Jamie P on Mar 4, 2024
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Jack

Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The staff was unfriendly the only ones that were halfway nice was the ones that was cleaning the rooms the office people were not friendly at all
Stayed 7 nights in Jan 2024
Response from Jamie P on Feb 6, 2024
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Antonio

Stayed 1 night in Jan 2024
Response from Jamie P on Mar 21, 2024
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jamie P on Jan 23, 2024
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine. Had hoped there was some coffee on site, but not. The kaundry only had 1 working machine with 3 others not working. Overall cleanliness was fine. Staff accommodating. Walls are thin as other loud folks. Id still reccommend for price, fixtures and location.
Stayed 2 nights in Dec 2023
Response from Jamie P on Dec 26, 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Patience

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jamie P on Dec 26, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Dec 2023
Response from Jamie P on Dec 11, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Ramona

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mrs Ramona Swager. L
The shower was broken. The beds basically have no mattress. It was like you were sleeping on springs.
Stayed 1 night in Nov 2023
Response from Jamie P on Nov 10, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
It smelled in the lobby like fish. The halls and room was like an old college dorm. No carpet in the room. Air/heat unit was dated. No coffee pot. No ice machine. We will never stay at another. Not worth what we paid.
Stayed 2 nights in Nov 2023
Response from Jamie P on Nov 6, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Our room was dirty, didn’t want to sleep in bed one bed had what looked like a iron stain and hairs in bed. so slept on top with own blanket and pillow due to arriving late and needing to wake early. Floors were gross didn’t wana walk on without shoes there were stains and dog kibble on floor. It was a non smoking hotel yet smelt weed and nicotine. Staff was kind when reported in am wouldn’t recommend unless they cleaned it up.
Stayed 2 nights in Nov 2023
Response from Jamie P on Nov 6, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Ryan

Stayed 7 nights in Oct 2023
Response from Jamie P on Oct 30, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and pretty well-maintained. The only issue I had as far as maintenance, was getting my key to work on some of the doors to get back inside the building. The room was comfortable in the shower had good water pressure. If I need another hotel in this area, I will definitely look at this again.
Stayed 1 night in Oct 2023
Response from Jamie P on Oct 23, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

10/10 Excellent

Thomas

Stayed 7 nights in Oct 2023
Response from Jamie P on Nov 8, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches in room
Response from Jamie P on Oct 16, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad.

2/10 Terrible

Dean

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude the floors where disgusting, it was not as advertised, if the noise from the highway wasn’t enough you had several trains passing by all hours of the night. They make you exchange your towels and bedding out with the front desk if you need new ones they do not clean the room until you leave and to top it off the day we where leaving there was a roach crawling across the floor.
Stayed 3 nights in Oct 2023
Response from Jamie P on Oct 13, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Awesome!
Stayed 7 nights in Sep 2023
Response from Jamie P on Oct 13, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

6/10 Okay

Alyssa

Liked: Staff & service, property conditions & facilities
Good stay!
Stayed 14 nights in Sep 2023
Response from Jamie P on Oct 2, 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Charles, kansas

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place to host
Stayed 2 nights in Sep 2023
Response from Jamie P on Oct 2, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

Cathy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of this hotel was worn... That in its self isn't that big of a deal. When I walked into the room I initially thought that it was pretty clean. But after walking around for 10 minutes in my socks. They were black on the bottom. I don't think they ever cleaned the floors. I cleaned them somewhat with a wash cloth and bath towel just so I felt that I could walk in the floor. The seat to the stool was broken and slid off to the side. You have to rent/buy a coffee maker or iron for your room.
Stayed 2 nights in Sep 2023
Response from Jamie P on Sep 25, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried to cancel my stay because as soon as I pulled up to the hotel there were men loitering all over the entrances. I parked and a man asked if I was staying there and said cool. There were so many disheveled men around the entrances that I couldn't safely get to the door. No one from the hotel or Hotels.com would help. I had to get another hotel which wasn't much better!!!!
Stayed 2 nights in Sep 2023
Response from Jamie P on Sep 25, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Frank

Stayed 1 night in Aug 2023
Response from Jamie P on Sep 7, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Shane

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!!
For starters, had to wait an hour to check in. Halls and elevator smelled like B/O and rotted leftovers. Room smelled like curry the entire time (I stayed over a week). Still smelled like curry when I left. Light shined in room all night. Train and highway noise all night. And finally, could not sleep because every time the people above me moved you could hear it, especially between the hours of midnight and 6 am.
Stayed 8 nights in Aug 2023
Response from Jamie P on Aug 11, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Edwin, Windsor

Disliked: Cleanliness, staff & service, property conditions & facilities
Sucks. Staff is terrible
Stayed 7 nights in Jul 2023
Response from Jamie P on Jul 20, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Alexis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Jamie P on Jul 20, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
The hallway smelled terrible, marijuana smell everywhere and their is no lobby
Stayed 1 night in Jul 2023
Response from Jamie P on Jul 20, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Ichiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying at this hotel.
Stayed 4 nights in Jul 2023
Response from Jamie P on Jul 20, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Diane

Stayed 1 night in Jul 2023
Response from Jamie P on Jul 31, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

david

Business traveller
Disliked: Staff & service, property conditions & facilities
bed is bad move all the time not clean
Stayed 1 night in Jun 2023
Response from Jamie P on Jul 2, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

6/10 Okay

Clarissa

Liked: Property conditions & facilities
Lack of staff. People Smoking including pot right outside exit door
Stayed 2 nights in Jun 2023
Response from Jamie P on Jun 21, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Saroeum

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Jamie P on Jun 12, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Cathi

Business traveller
Disliked: Staff & service, property conditions & facilities
Absolutely no amenities not only no pool or gym but basic things like an ice machine and plastic cutlery or plates for eating takeout. No restaurant on premises. Hotel basically filled up by migrant workers and cleanliness was sub par. Would not stay ever again and would rather stay further in a more expensive hotel than return.
Stayed 3 nights in Jun 2023
Response from Jamie P on Jun 12, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

DUSTIN, Wichita

Travelled with family
Disliked: Staff & service, property conditions & facilities
To be clear, I never stayed at the property. This was due to the fact that I literally could not check in to the room I had reserved. We arrived at 8:15 on a Friday evening to find the front desk hours closed at 8:00pm. ??? There was a courtesy phone and a sign that said to dial “500” for after hours check-in. Not sure how I would have gotten a key card but that didn’t matter because no one ever answered. I tried for 30 minutes to reach someone on the courtesy phone and on a local number that was provided. Nothing. Had to scramble and find another hotel last minute (on a holiday weekend) and pay significantly more for. Awful experience!
Stayed 2 nights in May 2023
Response from Jamie P on May 30, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
I reserved the room through Expedia. First of all, there were LOTS of people “tailgating” in the parking lot, drinking and playing music. Two or three creepy people walking around the cars. One guy with a small child. One with a suitcase. It was a less than safe looking parking lot. When I arrived about 4:30, the front desk door was open but the window was closed down with a sign saying to call 500 on the phone in the lobby. I tried twice. It didn’t work. I called the local number with no answer twice. I called Expedia and said it’s a blessing that no one was at the front desk because I WILL NOT being staying at this disgusting hotel. There was a creepy guy walking around the place. No thank you. The Expedia lady said they will not give my refund. I am in the process of disputing the charge on my credit card. Now after reading reviews, it is definitely a blessing I didn’t make it in to a room. From the reviews seem even more disgusting inside.
Response from Jamie P on May 30, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

Jodi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yucky hotel
Would never stay here again.
Stayed 1 night in May 2023
Response from Jamie P on May 25, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff and very clean room. Price was very cheap.
Stayed 1 night in May 2023
Response from Jamie P on May 15, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Low Down
Stayed 11 nights in Apr 2023
Response from Jamie P on May 15, 2023
Thank you for taking the time to write a review of your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2023
Response from Jamie P on May 2, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

???????

Stayed 2 nights in Apr 2023
Response from Jamie P on May 15, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

2/10 Terrible

Guillermo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
will not stay with this hotel again
I guess we got what we paid for (which really wasn't that cheap) but it was disgusting and smelled so bad. We were glad it was a one night stay only. But we will never stay here again.
Stayed 1 night in Apr 2023
Response from Jamie P on Apr 24, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

4/10 Poor

Tom

Stayed 4 nights in Apr 2023
Response from Jamie P on Apr 24, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jamie P on Apr 24, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.

4/10 Poor

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the price and the convenience of the stores close by but definitely could not sleep with the interstate traffic and the trains rolling in the middle of the night...
Stayed 7 nights in Mar 2023
Response from Jamie P on Apr 14, 2023
Thank you for taking the time to write a review of your stay. I am so disappointed that your experience was bad. Please accept my apology. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

10/10 Excellent

Orlando

Stayed 5 nights in Jan 2023
Response from Jamie P on May 2, 2023
Thank you for taking the time to write a review of your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.