Free WiFi, bed sheets

Reviews of Motel 6 Kansas City, MO

2 out of 5
Motel 6 Kansas City, MO
3636 Northeast Randolph Road, Kansas City, MO

Reviews

5.2
Rating 10 - Excellent. 88 out of 717 reviews" "
Rating 8 - Good. 122 out of 717 reviews" "
Rating 6 - Okay. 133 out of 717 reviews" "
Rating 4 - Poor. 121 out of 717 reviews" "
Rating 2 - Terrible. 253 out of 717 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping wouldnt give towels or clean room got accused of us leaving the trash
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Jason,We regret to hear about your experience and apologize for any inconvenience. We encourage guests to reach out directly to the management to address any concerns or issues during their stay. Your feedback is valuable to us, and we will address this with the team for improvement.

10/10 Excellent

Yahweh And

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Yahweh And,We are thrilled to hear you had a wonderful experience at our hotel! Please feel free to reach out to us directly if there is anything else we can do for you.

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrive at midnight clerk was very friendly got to room only sheets on bed no blankets bathtub rusty but worst of all people in room 119 playing music where I could hear bass sound playing I reported it but they didn’t stop till around 3am in which they sound like they where fighting we where not happy at all I paid 83 dollars to stay on night and could rest I am very disappointed we reported and nothing done I will not ever stay at a motel 6 again
Response from Manager on Mar 6, 2024
Hello Donna, I'm sorry to hear about the inconvenience you experienced during your stay. Our team is dedicated to addressing noise disturbances promptly, and I regret this was not resolved to your satisfaction. We take all feedback seriously to improve our services. Your concerns will be shared with the management team for further review. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Derrick

Disliked: Amenities
This place is a joke , why aren't they shut down !!!!! Dirty , Dirty , Dirty !!!!
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Derrick, We take all feedback seriously and apologize for your dissatisfaction. It is disheartening that your experience did not meet expectations. If you would like to discuss your concerns further, please reach out to our management team for assistance.

10/10 Excellent

James

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches and burnt marks in sheets and mattresses by far worst hotel experience
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello James,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We take cleanliness and maintenance seriously and will address these concerns promptly. Your comments will help us improve our services for future guests.

8/10 Good

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Hello Aileen, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bed bugs
Stayed 1 night in Jan 2024
Response from Manager on Jan 28, 2024
Hello Juan,We sincerely apologize for any inconvenience you may have experienced during your stay. The cleanliness and comfort of our guests are of utmost importance to us, and we take these concerns seriously. We encourage you to reach out to our management team directly to discuss your experience in further detail and assist with any necessary resolution.

10/10 Excellent

Aileen

Stayed 1 night in Dec 2023
Response from Manager on Jan 19, 2024
Hello Aileen,Thank you for choosing our hotel for your recent stay. We're thrilled to know that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the near future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck
First room was dirty.. water in tub, TV on when entering. Second room, no towels, definitely run down. I understand it was a motel 6 but omg it was the worst motel ever... Was shocked
Stayed 3 nights in Dec 2023
Response from Manager on Dec 28, 2023
Dear Guest,We apologize for the cleanliness issues and inconvenience you experienced during your stay. We strive to provide a comfortable accommodation for all our guests and I assure you that your feedback will be shared with the management team to ensure improvement. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

6/10 Okay

Ethan

.
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Ethan, Thank you for sharing your feedback with us. We sincerely apologize for any inconveniences you may have experienced during your stay. We appreciate your input and have taken note of your comments to further improve our services. If you have any further concerns, please reach out to our management team directly, and they will be more than happy to assist you.

10/10 Excellent

Enesha

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on Feb 9, 2024
Hello Enesha,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience during your time with us. If you have any further feedback or suggestions, please feel free to reach out to us. We would love to welcome you back in the future.

8/10 Good

Ethan

Travelled with pets
Liked: Staff & service
Decent room for cheap
Stayed 2 nights in Dec 2023
Response from Manager on Dec 21, 2023
Hello Ethan,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you found our room to be affordable. If there is anything specific you enjoyed about your stay, feel free to share. We value your opinion and hope to welcome you back in the future.

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
The checkin went real good.kinda hard to understand the front desk employee. The room was nice, it was clean with no order. The only downside is the TV remote didn't work and you could only watch one channel
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello Leroy,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the check-in process and will ensure clear communication with our front desk staff. We're glad to hear that you found your room to be clean and comfortable. Regarding the TV remote issue, we apologize for any inconvenience caused and appreciate you bringing it to our attention. We will work on resolving this matter for future guests.

2/10 Terrible

Jose

Stayed 1 night in Nov 2023
Response from Manager on Dec 10, 2023
Hello Jose,We are sorry to hear that your recent stay did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback so that we can address and resolve any issues you may have encountered. We value your experience with us and want to ensure that we provide the best possible service.

2/10 Terrible

Kyle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff, trash not emptied, and no towels. Also wanted $150 pet deposit. I've stayed at Motel 6's for over 15yrs because pet friendly. This was outragous.
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Kyle,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. We strive to provide excellent customer service and a comfortable stay for all our guests. However, please note that our hotel policies, including the pet deposit, are in place to ensure the cleanliness and well-being of our property. We encourage you to reach out to our management team directly to address your concerns.

6/10 Okay

Jose

Stayed 1 night in Nov 2023
Response from Manager on Dec 6, 2023
Hello Jose,We're sorry to hear that you didn't have a completely satisfactory experience during your stay. We invite you to reach out to our hotel directly to share any specific feedback you may have so that we can address the issues and improve our services. We appreciate your business and hope to have the chance to make it up to you in the future.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thecfrontcdesk ppl we're amazing. Easlly checked in and smooth stay
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Michelle,Thank you for taking the time to share your positive feedback on our front desk staff! We are delighted to hear that your check-in process was easy and that you had a smooth stay with us. It was our pleasure to assist you during your stay. We value your kind words and hope to welcome you back in the future.

10/10 Excellent

Aileen

Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Aileen,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Hannah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Hannah,Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you had an overall positive stay at our hotel. If there is anything specific you would like to discuss further, please do not hesitate to contact our management team directly. We strive to provide excellent service and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Micheal,Thank you for taking the time to share your feedback with us. We appreciate your rating and are glad to hear that you had such a wonderful experience during your stay. Our team takes great pride in providing exceptional service, and it's always rewarding to learn that our efforts have contributed to a memorable stay. We hope to have the pleasure of welcoming you back again in the future.

2/10 Terrible

Theresa

Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Theresa, Thank you for taking the time to share your feedback. We apologize for any inconvenience you may have experienced during your stay. We appreciate your constructive criticism and will use it to improve our services. We invite you to contact our management directly to further discuss your concerns. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Timothy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Timothy,We apologize for any inconvenience caused during your stay. Please let us know the specific issues so we can address them accordingly.

6/10 Okay

Melinda

Liked: Cleanliness
Disliked: Staff & service
I know you get what you pay for, but... They didn't have any soaps or shampoos in the room and only 1 towel. Had to ask for them at the desk. No blow dryer to be found. Maybe Motel 6 doesn't provide? Bed has pokey springs in mattress. Air conditioning worked good.
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Melinda, We apologize for the inconvenience and appreciate your feedback. We will make sure to address the issues with the amenities and mattress quality. Thank you for bringing this to our attention.

4/10 Poor

Mellissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never go here!
Very run down! Given room and it had dirty towels, pee on toilet seat and in toilet. Bed had already been slept in. Cigarette burns in bedding and carpet. Went to desk and got different room. It was clean but very out dated and bed was HARD
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Mellissa, We apologize for the inconvenience caused during your stay. Your concerns will be addressed with our housekeeping and maintenance teams to ensure a more pleasant experience in the future. Thank you for your feedback.

6/10 Okay

Michael

Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Michael,Thank you so much for your outstanding rating! We are thrilled to hear that you had an amazing experience at our hotel. We hope to welcome you back soon!

6/10 Okay

Brittany

Travelled with family
Liked: Room comfort
Don’t expect to check in before 3pm
My son and I came to town to watch the chiefs play and just needed a cheap place to lay our heads for a couple of nights. We arrived about 20 minutes before 3pm and they would not let us check in until 3 even tho the parking lot was almost empty except for workers working on the building. I went and sat in my truck completely tired and wore out from a 7 hour drive and the front desk clerk comes out around the building staring like we shouldn’t be in the parking lot since we were not guest yet. We left and went to eat. Came back later and they charged me more than I was told I’d pay by hotels.com. They added their own fees and taxes so I was pissed. The room was nothing special, but beds were descent and clean. It was about 10 minutes from the stadium and was not crowded in the area we were staying. It was close to fast food and a Waffle House and beside a gas station.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 16, 2023
Hello Brittany, Dear guest, thank you for sharing your experience with us. We apologize for any inconvenience caused during your check-in process and for the confusion regarding the charges. We appreciate your feedback and will address these concerns with our team to ensure a smoother experience for future

10/10 Excellent

Aileen

Liked: Amenities
So peaceful
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Aileen,We're glad to hear that you found our hotel peaceful. We strive to create a tranquil atmosphere for our guests. Thank you for your feedback!

2/10 Terrible

Tova

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad!
Stayed 1 night in Oct 2023
Response from Manager on Oct 5, 2023
Hello Tova ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh
The rooms look better in the pictures. There are no night stands. There is a sheet and a thin bed cover, no blanket. One bath towel for 3 people. Only saving grace is it’s close to worlds of fun.
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Dear Guest, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I honestly didn't expect much with this stay because you get what you pay for in these situations but I am pleasantly surprised. The woman at the desk was super friendly and helpful despite being at the end of her shift. Very efficient and helpful. The room was decent. Not too many amenities but again, you get what you pay for. The place was clean yet in dire need of an upgrade. The water in the shower was hotter than heck, which I LOVE, but the water pressure was woefully lacking. There was only 1 bar of hand soap. The bed was a somewhat thin king mattress set on a steel frame. Not the best but for sure not the worst. Overall, this would be a great choice if you were in need of a room quick. I forget the woman's name at the desk that checked me in, but she made the entire stay so much more pleasant. Great work, keep it up.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello Mark, I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Get what you pay for
We needed an inexpensive roadside stop for a cross-country move but as soon as I got in the room I regretted booking. The “nonsmoking” room reeked of smoke, the door lock cover was missing and just had batteries hanging out of it, the bathroom light barely worked and the “blanket” was just a duvet cover that did nothing for keeping us warm. My car didn’t get broken into, which was honestly kind of surprising, but that’s about the best thing I can say about this hotel
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Jessica ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service
Not so lovely
No microwave or mini fridge Air didn’t work No towels or washcloths in room No toilet paper Bedding was smelly
Stayed 2 nights in Sep 2023
Response from Manager on Oct 1, 2023
Hello Tiffany,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our towels and your comments about our room. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 Terrible

Emmanuelle Saint

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place needs to be shut down and needs to be repair. They need hire cleaning lady. Never again and there no shuttle
Response from Manager on Oct 1, 2023
Hello Emmanuelle Saint,It means so much to have earned your business. We appreciate the feedback regarding our shuttle. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 Terrible

Kristina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel doesn’t look like the picture anymore. There were cochroaches in my room & no ice machine available. Since I was staying here to be close to work I needed a late check out on my last day & they were not accommodating for that.
Stayed 3 nights in Sep 2023
Response from Manager on Oct 1, 2023
Hello Kristina,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

2/10 Terrible

Debra

Disliked: Cleanliness, property conditions & facilities
Room was terribly dirty checked in then decided after seeing the filthy room to leave less than 30 min later. Obviously didn't even change sheets.
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Hello Debra ,I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms were filthy. People loitering in the hallways made our party very uncomfortable. Also, multiple police cars were on property for our time there. We dropped keys in a drop box and will not be staying on the property for our health and safety
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Adam ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

10/10 Excellent

Garielle

Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Garielle,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 Okay

Erik

Disliked: Staff & service, property conditions & facilities
Mediocre
It was average I made a complaint about my TV not working and was told that they would be up shortly and it never seen them at all. Come to the room and try to fix the TV.
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Erik,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

2/10 Terrible

Shontanika

Disliked: Cleanliness, staff & service, property conditions & facilities
I wish I could have enjoyed my stay but my room was barely cleaned dirty towels still left in the room floor was dirty the door wasn't secured refrigerator kept making noises I didn't complain at the time because I spent my last on that room id wish for a refund it looks like he just gave me any ole room he had but wasn't clean I couldn't enjoy my shower because I had to clean the tub with the only soap they left they had no towels for me i was disappointed in my stay
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Shontanika,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

6/10 Okay

Karen

Motel 6 in N. Kansas City, MO.
I made an online reservation at Motel 6 in N. Kansas City, Missouri for two nights: September 7 thru September 9, 2023. I was emailed a confirmation number. On the day I arrived, the front entrance door was open, but the small glass door of the reservation counter was locked. I sat in my car, called the motel three times hoping that someone would answer, but instead, (on all three occasions) I received an automated recording stating that there was no reservation under my name and was asked to remain on the line. After waiting 45min. I left and booked a reservation with a neighboring hotel. I know little about Motel 6. I chose this motel to save money on a 2-day trip. But, after seeing the property and experiencing poor customer service, I highly recommend spending more money on a reputable hotel no matter how short your trip may be.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 13, 2023
Hello Karen,We appreciate the time you have taken to bring to our attention your feedback with regards to our service and your comments about our property. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 Okay

Janelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Sep 2023
Response from Manager on Sep 6, 2023
Hello Janelle, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

4/10 Poor

Derek

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Aug 30, 2023
Hello Derek, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 Terrible

Felicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed at.
The room was dirty, there was garbage, hair, dead bugs on floor. The bathroom shower leaked everywhere and the sink was so loose we where afraid to use it. I was charged more that what was I booked it for and the lady stated there was nothing she could do and since I checked in right at 6pm there could not refund me and even if I cancelled I would get charged for the room.
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hello Felicia, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Poor

Kamaldeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Aug 25, 2023
Hello Kamaldeep, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Manager on Aug 19, 2023
Hello Jason,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

Frankie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Manager on Aug 17, 2023
Hello Frankie, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Kristin

Travelled with family
Was able to check in earlier than 3 pm which was nice since we didn’t want to keep our electronics in car. It was a simple room, not fancy yet sufficient.
Stayed 1 night in Aug 2023
Response from Manager on Aug 12, 2023
Hi Kristin,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Only had one bar of soap, no showering essentials (shampoo conditioner ) one towel in the room and it was so small. It was like a kid size 2nd day there went to go ask for another towel and finally he gives me a towel, a hand towel, and a washcloth. Shampoo, conditioner, and another bar …soap… and he made me pay the sales tax because something about Hotels.com wasn’t paying the local sales tax so that had to come out of my pocket
Stayed 2 nights in Aug 2023
Response from Manager on Aug 9, 2023
Hello Michael,Know that your voice is of tremendous importance to us and we value your comments about our room. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

Julia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very helpful
Stayed 4 nights in Jun 2023
Response from Manager on Aug 7, 2023
Hello Julia,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

2/10 Terrible

Jon, Gautier

Stayed 1 night in Jul 2023
Response from Manager on Aug 17, 2023
Hello Jon, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.