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Reviews of La Quinta Inn & Suites by Wyndham Blue Springs

2.5 out of 5
La Quinta Inn & Suites by Wyndham Blue Springs
3402 NW Jefferson Street, Blue Springs, MO

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 972 reviews" "
Rating 8 - Good. 312 out of 972 reviews" "
Rating 6 - Okay. 134 out of 972 reviews" "
Rating 4 - Poor. 65 out of 972 reviews" "
Rating 2 - Terrible. 72 out of 972 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good 👍
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything, from check in, to the room, allowing our dog to stay, and breakfast was very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff very pleasant A great value
Stayed 1 night in Mar 2024

10/10 Excellent

Retha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Front desk staff and everyone was very friendly and nice. Rooms were clean, roomy and had all the amenities I needed. Very nice breakfast with a lot of different options. Easy off and on I-70. Prices were awesome also.
Stayed 1 night in Mar 2024
Response from Lilian on Mar 18, 2024
Hi RethaThanks for sharing your experience we are so happy to hear that you had a good experience with us. We hope to see you again soon!!

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LaQuinta will be my go to stay! Clean! EXCELLENT BED! Good breakfast eggs, biscuits & gravy, sausage, waffles, yogurt, oatmeal, toast, packaged pastries, juice and COFFEE!
Stayed 1 night in Mar 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
Our room was a typical room but our floor was slanted, noticeably. It was bad enough that the drawers on the TV stand would randomly slide open. Very annoying. The door to the bathroom was dirty and looked like some sort of dark fluid was spilled on it and never cleaned up. The bathroom counter was held up with small pieces of wood that appeared to be shimmed in place. The woman at the front desk was very nice and polite. Weekend breakfast isn’t open until 7 am, which is an hour after the weekday openings.
Stayed 1 night in Mar 2024
Response from Lilian on Mar 18, 2024
Emily we are very sorry to hear that we did not meet your expectations. We hope you give us another chance to serve you.

10/10 Excellent

Stanislaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lilian on Mar 18, 2024
Hello Thank you for choosing La Quinta Inn & Suites in Blue Springs Missouri. We appreciate your business and your great rating.

10/10 Excellent

Jymme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and clean. Employees were all very nice. Ice was placed conveniently on every floor. Breakfast was great. Biscuits, gravy, eggs, pastries, bagles, yogurt, juice, milk, coffee and other stuff.
Stayed 1 night in Feb 2024
Response from Lilian on Mar 5, 2024
Hello JymmeWe are happy to hear that and thank you for sharing your experience. We really appreciate that. We hope to see you soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lilian on Feb 6, 2024
Great!!!!Thanks for the rating we appreciate it very much.

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Lilian on Feb 6, 2024
Hello AlvinThanks for your rating. We will love to serve you again.

10/10 Excellent

Amy, Martinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023
Response from Lilian on Jan 8, 2024
Thank you for your feedback, Hope to see you soon!!

10/10 Excellent

Jeffrey

Travelled with family
Stayed 1 night in Dec 2023
Response from Lilian on Feb 6, 2024
Hello JeffreyThank you for staying with us. We hope to see you again.

10/10 Excellent

christina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. We had to add a night to our stay and they got us set up to be able to stay in the same room instead of having to check out completely and move to a new room. Very friendly and helpful staff.
Stayed 3 nights in Dec 2023
Response from Lilian on Jan 8, 2024
Hello CristinaWe are glad that you had a good experience with us. We hope to see you again soon!

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Convenient location. Good breakfast. Simply appointed rooms. Allows dogs. Beds are not at all comfortable - too firm. Because we stayed for 6 days, it was an issue because we never got a good night’s rest.
Stayed 6 nights in Dec 2023
Response from Lilian on Feb 6, 2024
Hello MelissaWe are very sorry to hear that. We wish you informed the front desk so we could have assisted you during your stay. We hope to see you soon.

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!!!!!
I was charged $122 for a room that I couldn’t use. Full price. Snow blizzard and the freeway was closed. I canceled early in the morning and I was still charged. The LaQuinta has terrible policy. I will never use this motel again..
Stayed 1 night in Dec 2023
Response from Lilian on Jan 8, 2024
We are sorry to hear that. But we have a 24 hours cancelation policy. We hope you give us another opportunity to serve you.

10/10 Excellent

Gerald

Stayed 1 night in Dec 2023
Response from Lilian on Jan 8, 2024
Thank you for your feedback.

8/10 Good

Shari

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The eggs wasn’t the best but the bed was comfy and everything else was great. I would stay here again. Front desk reception guy was friendly! Hotel was quiet.
Stayed 1 night in Dec 2023
Response from Lilian on Dec 8, 2023
Hello ShariWe appreciate your feedback. We hope you stay with us soon.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly hotel
I always stay here while passing through Kansas City because it’s easy to get to, clean and pet friendly.
Stayed 1 night in Dec 2023
Response from Lilian on Dec 8, 2023
Laurie thanks for your feedback we appreciate your business and hope to see you again soon.

8/10 Good

Cecil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh paint and some renovations were good. Lighting in main room was inadequate for reading/work. Soap bars were too tiny to hold. No body wash in room.
Stayed 1 night in Nov 2023
Response from Lilian on Dec 8, 2023
Thanks, Cecil, for your feedback we appreciate you letting us know sharing this with housekeeping and maintenance. We hope you stay with us soon.

8/10 Good

Brooke

Liked: Staff & service
The staff was very helpful. The building seem to be a little outdated and needing new paint.
Stayed 1 night in Nov 2023
Response from Lilian on Dec 8, 2023
Brooke We appreciate your feedback and glad to know that the staff was very helpful.

10/10 Excellent

Laurie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a single woman who loves road trips with my dog. I stay here every time I go through Kansas City because it’s pet friendly, easy off and on the interstate, very clean and the staff is always friendly and helpful.
Stayed 1 night in Nov 2023
Response from Lilian on Dec 8, 2023
Laurie we are glad you had a good experience with us. Looking forward to seeing you soon.

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints!!
Our stay was great. No complaints. It was very clean. Staff is friendly.
Stayed 1 night in Nov 2023
Response from Lilian on Dec 8, 2023
Catherine we love to hear that you had a great stay. We are proud of our staff sharing this review with them. We appreciate you.

10/10 Excellent

Gaylon

Travelled with family
Liked: Cleanliness, staff & service
Needs updating and parking area needs a good cleaning.
Stayed 2 nights in Oct 2023
Response from Lilian on Dec 8, 2023
Thanks Gaylon for your review we appreciate it very much. I hope to see you again soon.

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited our needs for a convenient overnight stop
Stayed 1 night in Oct 2023
Response from Lilian on Dec 8, 2023
Lori thanks for your feedback. We love to see you soon.

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lilian on Dec 8, 2023
SherryThanks for your feedback we really apreciate it,

2/10 Terrible

charles, Tucson

Stayed 1 night in Oct 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lilian on Oct 17, 2023
Thank you for your feedback. We hope to see you soon.

10/10 Excellent

Glen

Liked: Amenities
Everything was great and staff very friendly
Stayed 1 night in Oct 2023
Response from Lilian on Oct 17, 2023
We appreciate you taking your time and sharing your experience. We will love to see you soon.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room and clean.
Stayed 1 night in Oct 2023
Response from Lilian on Oct 17, 2023
Our staff is always striving to give you the best experience. We past your valuable feedback to them. See you soon!

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lilian on Oct 17, 2023
Thanks for your great feedback. Will see you soon.

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and quiet'
Stayed 2 nights in Oct 2023
Response from Lilian on Oct 17, 2023
Barbara we appreciate your feedback. We will love to see you again.

10/10 Excellent

Dana

Stayed 1 night in Oct 2023
Response from Lilian on Dec 8, 2023
Dana we appreciate your business thanks for your feedback.

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nick-GM on Oct 13, 2023
Hi Joy,Thank you for the nice review. We appreciate you staying with us and hope to see you soon!

2/10 Terrible

Heidi

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I've stayed here several times, the room was not clean and dated, also very noisy. You can hear people coming and going all hours of the night and if someone is walking in the room above you. Room was very expensive and not worth the price paid.
Stayed 1 night in Oct 2023
Response from Lilian on Oct 17, 2023
We are sorry to hear your stay wasn't great with us we hope you give us another opportunity.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lilian on Oct 17, 2023
Thank you David for your valuable feedback. See you soon!

6/10 Okay

Patricia

Just a one night stay on our drive of the old route 66 trip
Stayed 1 night in Sep 2023
Response from Lilian on Oct 17, 2023
Thanks for your feedback we will love to know how we could have made your stay with us better. We hope you stay with us soon.

6/10 Okay

Kathleen

Travelled with family
Disliked: Property conditions & facilities
Clean but old. Read several reviews before booking stating it was nice & remodeled but was not impressed when we got there & definitely would not of paid the rate I did had I known. Ok for 1 night but will not stay at again.
Stayed 1 night in Sep 2023
Response from Lilian on Oct 17, 2023
Hello Kathleen. We are sorry we didn't meet your expectations and we hope to see you soon. Thanks for your feedback

8/10 Good

Alan

Stayed 1 night in Sep 2023
Response from Lilian on Oct 17, 2023
Thank you for your feedback we appreciate it. We hope to see you again.

10/10 Excellent

April

Good customer service and nice rooms.
Stayed 1 night in Sep 2023
Response from Lilian on Oct 17, 2023
April we love to hear that you had a good experienced. We hope to see you soon.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in KC
It’s the perfect halfway point on my trips to Kentucky. It’s clean and comfortable. It’s close to the interstate and very easy to get to but you don’t get much traffic noise.
Stayed 1 night in Sep 2023
Response from Lilian on Oct 17, 2023
Thank you Laurie for you feedback we are glad you enjoy your stay. We hope to see you soon.

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room,
Stayed 1 night in Sep 2023
Response from Lilian on Oct 16, 2023
Alfred thank you for the review. I am going to be sharing this with the housekeeping staff. Hope to see you soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, nice place, nice people
The room was spacious, clean and pleasant. Bathroom was nicely appointed. Service staff were excellent. Friendly, courteous and knowledgable a bout the surrounding area.
Stayed 2 nights in Sep 2023
Response from Lilian on Oct 16, 2023
Michael we are happy to hear that. We have a good team and proud of the good work everyone is doing. We hope to see you soon.

10/10 Excellent

ReneeMarie

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was clean and the staff was great
Stayed 2 nights in Sep 2023
Response from Lilian on Oct 17, 2023
Hi Renee. Glad you enjoy our pool and happy to hear that our staff is great we will share your feedback with them. We hope to see you again.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Traveling from Nebraska to Kentucky, this is almost exactly halfway. I’ve stayed here many times and never had any complaints. They’re easy off and on the interstate and they’re pet friendly.
Stayed 1 night in Sep 2023
Response from Lilian on Oct 17, 2023
Thank you Laurie. Glad you had a great experience and yes we have a great location right off the I-70 which is very convenient. We hope to see you soon.

4/10 Poor

Mary

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property when you walked in had a sewer smell.. the hallways and elevator had a horrible smell.. I got to the area 30 min before my check in time and they made me pay a extra $20.00! I have stayed in some very nice hotel/motels and never paid a extra anything to check in a little early! There was a leather or pleather recliner in my room that looked like it was used for more than sitting or relaxing.. bed is hard as a rock. Will not be back! I sucked it up for one night.
Stayed 1 night in Sep 2023
Response from Lilian on Oct 17, 2023
Hello Mary. We are sorry to hear that you didn't enjoy your stay with us. We are continuing to keep making improvements to our facility and we do hope you will stay with us again.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lilian on Oct 17, 2023
Thank you for your wonderful feedback. We hope to see you again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lilian on Oct 16, 2023
Susan thanks for 10 out of 10 we hope to see you soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and good price
Customer service great. Very clean
Stayed 1 night in Aug 2023
Response from Lilian on Oct 16, 2023
Hi Steven I am happy to hear that. Hope to see you soon.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The La Quinta was the perfect stay! Everything looked and smelled extremely clean. The facilities were kept in tip top shape. Breakfast was an added bonus! Not to mention the price was just right!
Stayed 2 nights in Aug 2023
Response from Lilian on Oct 16, 2023
We are happy to hear that. We hope to see you soon.

4/10 Poor

Mikaylah

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Lobby area was very nice. Got to our room and was definitely not impressed. Carpet was super filthy my feet are black fromqalking barefoot on it and my husbands wheelchair was putting dirt tracks on the tiled area.
Stayed 2 nights in Aug 2023
Response from Lilian on Oct 17, 2023
Hello Mikaylah, we apologize you didn't have the best experience during your stay. We strive to make each and every stay pleasant. We value your feedback and we hope you will stay with us again.