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Crowne Plaza Kansas City Downtown, an IHG Hotel

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Seasonal outdoor pool
40-inch LED TV with cable channels
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Kansas City Downtown, an IHG Hotel

Crowne Plaza Kansas City Downtown, an IHG Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationT-Mobile Center7 min walk
  • Popular LocationArrowhead Stadium15 min drive
  • Popular LocationWorlds of Fun23 min drive
  • AirportKansas City, MO (MCI-Kansas City Intl.)28 min drive

Choose dates to view prices

About this area

Kansas City

Located in Kansas City, Crowne Plaza Kansas City Downtown, an IHG Hotel is in the city center. Union Station and Municipal Auditorium are notable landmarks, and some of the area's popular attractions include Sea Life Kansas City Aquarium and Science City at Union Station. Worlds of Fun and Kansas City Zoo are not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Kansas City Convention Center - 2 min walk
  • Arvest Bank Theatre at the Midland - 2 min walk
  • T-Mobile Center - 7 min walk
  • Arrowhead Stadium - 15 min drive
  • Worlds of Fun - 23 min drive

Getting around

  • Kansas City Union Station - 7 min drive
  • Kansas City International Airport (MCI) - 28 min drive

Restaurants

  • City Grille — 1 min walk
  • City Bar — 1 min walk
  • Flying Saucer — 4 min walk
  • Drunken Fish — 4 min walk
  • BRGR Kitchen + Bar — 4 min walk

About this property

Crowne Plaza Kansas City Downtown, an IHG Hotel

3.5-star Kansas City hotel in Downtown Kansas City, walk to Kansas City Convention Center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 385 rooms offer free WiFi, pillowtop beds, and LED TVs with cable channels. Room service, coffee makers, and free newspapers are among the other amenities available to guests.
Crowne Plaza Kansas City Downtown, an IHG Hotel offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3.0 mi

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 5-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 1.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Up to 4 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City Downtown, an IHG Hotel Hotel
Crowne Plaza Kansas City Downtown, an IHG Hotel Kansas City

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 209 out of 481 reviews
5 - Excellent 43%
Rating 4 - Good. 140 out of 481 reviews
4 - Good 29%
Rating 3 - Okay. 62 out of 481 reviews
3 - Okay 13%
Rating 2 - Poor. 43 out of 481 reviews
2 - Poor 9%
Rating 1 - Terrible. 27 out of 481 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities
Proximity to Power and Light district was nice. Staff was okay. Building and room could use a bit of an update and repairs. Toilet had stuck fresh water valve that i needed to constantly manually shut off. Hotel decided to rent out the top two floors of the parking garage to the hotel across the street for an event which kept us and other customers from being able to park in the garage that we paid to park in. Thankfully the hotel did reimburse for the parking. All in all it was okay.
Stayed 2 nights in Jun 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was okd ,worn out ,manager,front desk and general nanager pure trash.
Stayed 1 night in Jun 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, dirty used sheets, glitter from previous guest everywhere, bad odor in fridge, double charged for stay. Ridiculous will not be back.
Stayed 3 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to Power and Light, a lot of places near by for drinks and food. Very busy hotel, parking was messy during the afternoon and evening. Staff was friendly
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stopping point located in downtown and close to everything. Room and bedding is comfortable. Bathroom is a bit small for our family of four and the pool was a bit small as well. Overall good experience.
Stayed 1 night in Jun 2021