Standard Room, 2 Queen Beds, Non Smoking

Reviews of Comfort Inn Lees Summit @ Hwy 50 & Hwy 291

2.5 out of 5
Comfort Inn Lees Summit @ Hwy 50 & Hwy 291
963 Se Oldham Pkwy, Lee's Summit, MO

Reviews

7.6

Good

Rating 10 - Excellent. 240 out of 740 reviews" "
Rating 8 - Good. 267 out of 740 reviews" "
Rating 6 - Okay. 116 out of 740 reviews" "
Rating 4 - Poor. 63 out of 740 reviews" "
Rating 2 - Terrible. 54 out of 740 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

CHARLES

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool is out of order. The ceiling in the bathroom all of a sudden at 3am down poured water from upstair running the shower or tub. There was black mold on the ceiling in the bathroom. The curtains were very filthy in the room. The refrigerator hadn't been defrosted in a very very long time. It also smells terrible. We were just notified by another family in our group that they received a message about bed bugs. GROSS!!!! Do your self a favor and go to the Hampton instead!!

4/10 Poor

Shawna

Travelled with partner
Disliked: Property conditions & facilities
Very noisy. Didn't sleep well because I could hear people in the next room & down the hall (shower running, vacuuming, laundry, etc)
Stayed 2 nights in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I would give all fives and I do go there several times a year. I don’t know if they got new mattresses or if just that room. (I love/loved their mattresses) BUt Omgosh it was a horrible experience sleeping. The most uncomfortable!!! Maybe they were waiting on a new one and this was there until the new came. I highly doubt it but I’m trying to think positive lol I’ve always had the greatest service it’s clean. I do love it there and Huckle back but if I have that experience again, I will have to start finding a different one, that makes me sad.
Stayed 1 night in Jan 2024

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff…. Yummy breakfast.. everything very clean and tidy
Stayed 1 night in Jan 2024

8/10 Good

Deborah, Lees Summit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Christen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We checked in on NYE weekend due to plumbing issues in our home and not being able to use the water. The elevator was out, the vending machines take your money and then tell you everything is sold out and you can’t get your money back. The property is not taken care of and it’s obvious from the patched holes in the walls to the out of order laundry and elevator. The peep hole in our room was too small for the hole. The drawers in the room would not close. The towels were dingy/yellow color. Our room did not get cleaned one day even after we left. Also we had to go to front desk more than once to get our keys coded to open the doors again because they didn’t work. I would not recommend this hotel to anyone!

2/10 Terrible

Asia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My family was discriminated against from the moment we got there. Hotel workers were blatantly rude, refused service to my elderly disabled grandmother and tried to ask us to leave a day prior to our reservation ending for no absolute reason other than it being “an accident.” I will NEVER stay at this hotel again and I encourage others not to as well. If you can’t pass a paper bag test I wouldn’t even try it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional, pleasant, informative. Room and halls were clean. Breakfast was very good
Stayed 1 night in Dec 2023

6/10 Okay

Allen E.

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience with out a doubt was 5 star hotel experience. Had up dated amenities- extremely clean bedding was upscale.free breakfast was a perfect touch👍most importantly the staff was sincerely professional always greeted with smile...I will most definitely be back... PERFECT 🤗
Stayed 6 nights in Dec 2023

8/10 Good

Wesley

Stayed 1 night in Dec 2023

6/10 Okay

James

Stayed 1 night in Dec 2023

8/10 Good

Pasang

Stayed 2 nights in Dec 2023

10/10 Excellent

Lareca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Had two rooms and the folks got sick and couldn't make it. Everything else was awesome.
Stayed 1 night in Dec 2023

8/10 Good

Shelley

Stayed 1 night in Dec 2023

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There is no vent in the bathroom. They had no Tylenol at front desk. First time I’ve ever encountered that at a hotel!
Stayed 1 night in Dec 2023

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumbs up!`
SHORT TRIP TO watch gramdsons sporting event. nicely greated by Jamie behind the desk, room appeared freshlypainted and clean. plenty of room in king suite. there were high school kids staying down the hall, but must be plenty of soundproofing. They did not distrb my sleep. slept comfortbly and stay was uneventful. I felt this was a good choice will stay again.
Stayed 1 night in Dec 2023

8/10 Good

clay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect price and location for our needs
Stayed 2 nights in Nov 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 3 nights in Nov 2023

4/10 Poor

Skyler

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We checked in at midnight after a 10 hour drive and the hotel called my room phone at 7:28 am, then my cell phone waking everyone up to ask if we were going to want housekeeping that morning. They could’ve asked when we check in or just walked by to see the door hanger…
Stayed 2 nights in Nov 2023

8/10 Good

Heather

Stayed 1 night in Nov 2023

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Esau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smelled wonderful when walking in. Very clean feeling. The room itself also smelled fresh & clean. Very nice. Most hotel rooms have a musty smell. Bit this one staff was very friendly. Would definitely stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Doug

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall good place to stay. Not pleased with supply of cups, tissues etc.
Stayed 2 nights in Oct 2023

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, newly renovated. Great hotel!
Stayed 1 night in Oct 2023

6/10 Okay

Robert, Battlefield

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is tired looking and needs a remodel in a bad way. It has the worst continental breakfast I have ever seen.
Stayed 2 nights in Oct 2023

6/10 Okay

Janice

Liked: Cleanliness, amenities
Front desk clerk face timing on speaker phone behind desk and in dining room at breakfast. Toilet squealed when flushed. Tub drained extremely slowly. All draws in room did not stay closed...even had tape on one drawer which was ineffective. Room was nice and clean and most staff was pleasant and breakfast was good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dennie, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Daniel was super nice when we checked in. Good breakfast choices.
Stayed 1 night in Oct 2023

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel and good location
Stayed 4 nights in Oct 2023

4/10 Poor

Kelly

Stayed 1 night in Oct 2023

10/10 Excellent

Dennie, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean facility. Close to shopping and dining. Very friendly staff. Very quick check in process.
Stayed 1 night in Oct 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, good breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay outside Kansas City
Beautiful, comfortable, quiet, and well kept. The rooms were very nice!
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fleas/Bed bugs bad experience
I found Fleas or bed bugs on the bed so i went to the front desk to change rooms but the front desk attendant acted like he didn’t want to be bothered and offered no apology he acted frustrated that I asked to change rooms. I’m very disappointed on service
Stayed 2 nights in Oct 2023

2/10 Terrible

Nkenge

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room drawers wouldn’t stay closed, when you flush the toilet it started whistling. Screen on the windows are ripped, and pool was out of order when we arrived.
Stayed 2 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite pleased
This hotel was very modern and had no typical musty smell most hotels have. Room interior was spacious for having 2 queen beds.The dinnig area was maticulous and well staffed for breakfast.Great job!
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
It was great and always clean
Stayed 6 nights in Sep 2023

8/10 Good

Debra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet nice place to stay
Stayed 1 night in Sep 2023

8/10 Good

Ryan

Stayed 1 night in Sep 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Everything was fine except the bathroom. It was in need of cosmetic attention and the toilet was not working properly. Also the refrigerator didn’t work
Stayed 1 night in Sep 2023