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Reviews of Speke Hotel

4 out of 5
Speke Hotel
Plot 7 9 Nile Avenue, Kampala

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 178 reviews" "
Rating 8 - Good. 58 out of 178 reviews" "
Rating 6 - Okay. 40 out of 178 reviews" "
Rating 4 - Poor. 23 out of 178 reviews" "
Rating 2 - Terrible. 12 out of 178 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Liked: Cleanliness, staff & service
On the whole very pleasant. Polite and helpful staff. Except that the girl at reception always tries to give us a room that is cheaper than the one we have booked and paid for. This has happened twice in a row. On thé plus side the manager has contacted us when we had left a bag by mistake and we got it back.
Stayed 1 night in Feb 2024
Response from Best Regards Manager on Feb 21, 2024
Dear Guest , thank you for your feedback, we have noted the points and will be working on the same. Regards, Speke Hotel

2/10 Terrible

Anthony

Disliked: Staff & service, property conditions & facilities, room comfort
One of the worst hotels I have stayed in
Initially I booked an apartment-it is not clear from the site that you have to walk across a muddy car park to get there. The apartments are really poor quality. So I upgrade my 2 day stay to a room, which was nicer but still not in the main hotel. I paid USD 15 for this but when I came to check out I had to pay another USD 15. There was no hot water in the room and the shower attachment leaked terribly. I was offered a room change because of the water but a friend who was staying there said he too had no hot water so there seemed little point. The reception staff are uninterested generally. The breakfast is poor.
Stayed 2 nights in Jan 2024
Response from Best Regards Manager on Feb 21, 2024
Dear Guest , thank you for your feedback, we have noted the points and will be working on the same. Regards, Speke Hotel

6/10 Okay

Mustafa

Business traveller
Disliked: Room comfort
Ok ok
It was ok... bed not comfy as expected hotwater was scarce and no water to wash on the commode
Stayed 1 night in Dec 2023
Response from Best Regards Manager on Feb 21, 2024
Dear Guest , thank you for your feedback, we have noted the points and will be working on the same. Regards, Speke Hotel

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Best Regards Manager on Feb 21, 2024
Dear Guest, Thank you for your feedback, we look forward to serve you better. Kind Regards, Speke Hotel

10/10 Excellent

Lianie

Stayed 2 nights in Dec 2023
Response from Best RegardsManager on Feb 21, 2024
Dear Guest, Thank you for your feedback, we look forward to serve you better. Kind Regards, Speke Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, fast wifi, accessible to everything, good people
Stayed 1 night in Dec 2023

10/10 Excellent

Asif

Stayed 2 nights in Nov 2023
Response from Best Regards Manager on Dec 4, 2023
Dear Guest , thank you for your feedback, we have noted the points and will be working on the same. Regards, Speke Hotel

10/10 Excellent

Ingemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Best RegardsManager on Jun 4, 2023
Dear Guets.Greetings from Speke Hotel Thank you for Sparing a time to review us , your comments are Motivating to our team in order to serve the best ,,

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
A good central location, apartments/suites are subject to external noises (2 night of loud music!) but otherwise well appointed. Staff are great, meals were lovely.
Stayed 7 nights in Apr 2023
Response from Best Regards Manager on May 15, 2023
Dear Guest. Greetings from Speke Hotel Thank you for Sparing a time to review us , your comments are Motivating to our team in order to serve the best ,,

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in Kampala
Great place for the price , the staff was amazing. In one of the best parts of town as far as location . I would recommend this hotel if you come to Kampala.
Stayed 4 nights in Apr 2023
Response from Dhaval on Apr 24, 2023
Dear Guets.Greetings from Speke Hotel Thank you for Sparing a time to review us , your comments are Motivating to our team in order to serve the best ,, Best RegardsManager

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard Apartment at the Speke
I booked a standard apartment for 4 nights, which was bigger than expected but pleasant. It is not in the hotel, but out the bar area and across a parking bay. Not a problem for me, and the autonomy of an apartment makes it worthwhile. The staff was friendly and helpful, the Indian food in the Khyber Pass was probably the best I've had. The kitchen in the apartment was stocked with plates and cookware, stove and fridge worked as well. I would definitely stay at the Speke again and I highly recommend it.
Stayed 4 nights in Mar 2023
Response from DhavalM on Apr 7, 2023
Dear Kellie ,, Greetings from Speke Hotel it is our pleasure to know that you have enjoyed your stay , food and service.. you generous comments has been shared with team as a part of appreciation and inspiration .Thank you and waiting to welcome you again in future. Best RegardsDhaval General Manager Speke Hotel

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Had best experience
Stayed 21 nights in Feb 2023
Response from Dhaval on Feb 27, 2023
Dear Ms.ElizabethGreetings from Speke HotelThank you for choosing Speke Hotel for your recent stay, its our pleasure to know that you like our facility and services Waiting to welcome you at Speke hotel Again in future Best Regards

8/10 Good

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Great location! Good food restaurant on the side. Delicious breakfast buffet every morning!! Friendly people.
Stayed 3 nights in Jan 2023
Response from Dhaval on Feb 18, 2023
Dear ObaidGreetings from Speke Hotel, Thank you very much for choosing Speke Hotel for your stay in kampala,, we are glad to know that you like our facility and service.. Thank you for sparing your valuable time to review us.. your generous comments are sheared with our team. Waiting to welcome you again in future , Best Regards Dhaval

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
If you stay in the apartments be prepared for a lot of early morning noise from the street
Stayed 2 nights in Dec 2022
Response from Vidit on Jan 7, 2023
Thank you for the feedback and will look forward to welcome you again at Speke Hotel

6/10 Okay

Per

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Ambiance and price friendly hotel in City Center
The hotel is very reasonably priced to nearby alternatives - and very conveniently located - in Kampala city. The hotel has a nice old ambiance .... some services are a bit run down and the breakfast is of poor quality. The staff is friendly and old school. The hotel doesn't have a gym - but its sister hotels have and you get access to those excellent facilities (a 12-minute drive). .
Stayed 5 nights in Oct 2022
Response from Vidit on Oct 21, 2022
Dear Ms. KristinGreetings from Speke Hotel 1996 Ltd. Thank you very much for your continue patronage.. and we are always glad to welcome you every time.. your compliments has been shared with our team as it will inspire us to work hard in order to offer satisfactory service standard. Thank you very much once again and waiting to welcome you back. Best Regards

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love staying there. such a great ambience in the middle of Kampala. Food good, staff great. It has to be experienced. Has car parking and good access for where one need. Just nice to sit even waiting for food and soak up the atmosphere
Stayed 1 night in Sep 2022
Response from Vidit on Oct 6, 2022
Dear Guest, Thank you for choosing to stay at Speke Hotel (1996) Kampala, We appreciate time taking to write such a wonderful review. We are looking forward to Welcome you back. Kind Regards, Vidit Shah Speke Hotel Kampala

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speke staff are like family to us!
The staff is WONDERFUL! (That’s why we continue to come to the Speke) A bag was delayed on arrival, and when it came a couple days later, the staff (Robert!) secured it for over a week until we returned.
Stayed 1 night in Sep 2022
Response from Dhaval. on Oct 2, 2022
Dear Ms. KristinGreetings from Speke Hotel 1996 Ltd. Thank you very much for your continue patronage.. and we are always glad to welcome you every time.. your compliments has been shared with our team as it will inspire us to work hard in order to offer satisfactory service standard. Thank you very much once again and waiting to welcome you back. Best Regards

8/10 Good

Verified traveller

Business traveller
Stayed 2 nights in Jul 2022
Response from Dhaval on Oct 2, 2022
Dear Guest . Greetings from Speke Hotel 1996 Ltd. Thank you for staying with us..it is great to know than you enjoyed your stay and like our service, Food & facility. Waiting to welcome you Back Best Regards

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Old Charm
I loved this hotel, it's old and quaint with large rooms, powerful showers and old school toilets. Its got charm and style that some of the modern hotels lack. The staff were friendly and helpful. It is right in the centre of town so it's a bit noisy with traffic going past throughout the night. Better to ask for a room at the back. The only thing I will criticise is the food, the bread and cakes at breakfast were stale, and the restaurant doesn't serve local food. Other than that, I am a happy customer and will stay again.
Stayed 1 night in May 2022

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities
A lot of noise outside by locals vet early mornings
Stayed 17 nights in Jan 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great value for money!
Stayed 1 night in Oct 2021

10/10 Excellent

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Which Speke you choose ?
I made a mistake thinking I booked Speke resort and in fact it was thé other Speke in city center. I vé been charged 80 dollars for staying Speke resort with 2 meals and 2 breakfast. I took it. Potentially I m not alone being a kind of victim of thé confusion between thé two places. I love Speke resort AT thé point WE stayed even sunday afternoon. Globaly for this moment I spent 230 euros and not even a coffee has been offered...
Stayed 1 night in Oct 2021

6/10 Okay

Harry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel, and where I always stay in Kampala if I'm not up for spending the amount required for one of the five star hotels. It has a nice charm, and the staff are very friendly and helpful. It is also a central location. My one concern on this trip is that the pictures are deceptive. I have always been given a room that looks like the pictures - with a sitting area that has windows. On this trip, they tried to give us all small rooms, without any sitting area. I was told that it is the same room. Of course, that is not what the pictures show though, and it is a very different type of room and experience, especially since we needed a little meeting space. Eventually they were willing to move one of the three rooms to be in one as per the pictures, but I am still not sure if the person at check-in made a mistake, or if they have deceptive pictures. Either way, this should be fixed.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of character, several options for dining, good food. Welcoming and helpful staff. Some decor is looking tired, the toilet flush leaked when pressed, the shower could not hold even temperature. I didn’t like them charging vat on drinks prices shown in the menu when it was included in the food prices shown. Eg. 6000Ush for a beer became 7400Ush.
Stayed 1 night in Jul 2021
Response from Priyank Bhargava on Aug 25, 2021
Dear Sir, Greetings of the Day! We would like to thank you for staying with us. I would like to inform you that the rates in the menu is exclusive of taxes and mentioned in the menu card. We will definitely look into the issue of hot water temp control and the leakage from the flush. We thank you for your kind feedback and look forward to host you again at Speke Hotel. Kind Regards Priyank Bhargava

8/10 Good

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location
Very professional and courteous staff.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was given was not the one shown in the Expedia app. When I brought it to the notice at the reception they had no answer. The so called deluxe room was like a pigeon hole and unclean. I have taken a picture. Would never stay in this hotel again.
Stayed 1 night in Jan 2020
Response from Manager on Jan 22, 2020
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for taking the time to share your feedback!!! We note with regret the negative experience you have had in the rooms however please note that the room reserved was a Single Deluxe room and the room size is mentioned on all the sites along with the pictures. We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at Speke Hotel (1996), Kampala, Uganda soon. Warm Regards, Manager

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments at rear of property are spacious and good value. Be prepared for a lengthy walk between reception and the apartment though, including a walk thru' a public car park (muddy and slippery after rain). Excellent service and food.
Stayed 1 night in Jan 2020
Response from Manager on Jan 22, 2020
Dear Mr. Anthony, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for taking the time to share your feedback!!! We note with regret the negative experience you have had in the rooms due to the distance between the main hotel building and apartments, however the same is mentioned on all the websites. Please accept our sincere apologies. We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at Speke Hotel (1996), Kampala, Uganda soon. Warm Regards, Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kind and the most professional of all of Uganda. My wife had fallen ill due to her time of the month and trying to keep up with me exploring the city and the hotel staff helped us get medicine that had her back up and on her feet within a day's time. They are heroes in the motherland!
Stayed 11 nights in Sep 2019
Response from Manager on Jan 9, 2020
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Manager on Dec 8, 2019
Dear Ms. Christina, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

AJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little pricey, but it is worth it considering other options that are "cheap", but give you no service whatsoever. The staff was great and attentive. There are three restaurants onsite, so one has many options for meals. It's very quiet at night and the Internet works quite well. It is the first time I haven't had to tether my phone to use the Internet at any hotel at which I have stayed in Kampala.
Stayed 1 night in Nov 2019
Response from Manager on Dec 8, 2019
Dear Mr. AJ, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

8/10 Good

Trey, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My advice to anyone thinking of staying at this hotel, is to make sure you understand the difference between the Speke hotel and the Speke Apartments. Go with the Speke Hotel part.
Stayed 9 nights in Nov 2019
Response from Manager on Dec 8, 2019
Dear Mr. Trey, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Manager on Nov 28, 2019
Dear Mr. David, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at the Speke Hotel on several trips over the past few years. The stay has always been enjoyable the staff is friendly and very helpful.
Stayed 6 nights in Nov 2019
Response from Manager on Nov 28, 2019
Dear Mr. Timothy, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

8/10 Good

Verified traveller

Stayed 7 nights in Nov 2019
Response from Manager on Nov 28, 2019
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Manager on Nov 28, 2019
Dear Mr. David, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

Isabelle, Ottawa, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious, clean and the beds are comfortables. What I really appreciated is that there was 3 different types of restaurant, so I did not have to go out in town as I was staying there for 5 days.
Stayed 5 nights in Oct 2019
Response from Manager on Nov 28, 2019
Dear Ms. Isabelle, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Manager on Nov 28, 2019
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
nice place to stay for a few days. The hotel is 100 years old. so, obviously, it is not the most modern of all buildings..... It has a lot of atmosphere and a very nice a friendly staff.
Stayed 1 night in Oct 2019
Response from Manager on Nov 28, 2019
Dear Bernd, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

6/10 Okay

George

Business traveller, Travelled with partner
Liked: Staff & service
Property is a bit dated, needs some face lift. Lock in our room door damaged and couldn't lock properly from the inside.
Stayed 6 nights in Oct 2019
Response from Manager on Nov 28, 2019
Dear Mr. George, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for taking the time to share your feedback!!! We note with regret the negative experience you have had in the rooms due to the interior of the hotel and rooms. Please accept our sincere apologies. The issue has been addressed with concerned team members and department heads and we would request you to treat this as an exception to our usual high standards. We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at Speke Hotel (1996), Kampala, Uganda soon. Warm Regards, Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2019
Response from Manager on Nov 29, 2019
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for taking the time to share your feedback!!! We note with regret the negative experience you have had during your Stay. Please accept our sincere apologies. We would request you to treat this as an exception to our usual high standards. We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at Speke Hotel (1996), Kampala, Uganda soon. Warm Regards, Manager

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Manager on Nov 28, 2019
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for taking the time to share your feedback!!! We note with regret the negative experience you have had. Please accept our sincere apologies. The issue has been addressed with concerned team members and department heads and we would request you to treat this as an exception to our usual high standards. We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at Speke Hotel (1996), Kampala, Uganda soon. Warm Regards, Manager

8/10 Good

Thomas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Africa hotel stay
The stay was pleasant. Hotel is in need of renovation.
Stayed 5 nights in Oct 2019
Response from Manager on Oct 22, 2019
Dear Mr. Thomas, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

2/10 Terrible

Morris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Good the Bad and the Ugly.
stayed here three nights. This was my second time staying here in the last year. GOOD - They have a nice breakfast from 7-10. They do work with and support Hotels.com BAD - On Hotels.com it said it was an apartment, in small print, watch the print. It does have a kitchen but it is small, a small fridge. The apartments are separate from the rest of the hotel but some distance, like the other end of the city block. UGLY - Where do I begin.!! It was that bad. I WILL NEVER stay in the apartments again, not knowingly. It is way way far away from the rest of the hotel, I was at one end of the city block and breakfast was at the other end, the path to breakfast was either the street side walk or through a muddy parking Its lot of dirt and through a metal gate that is locked from midnight until 7am. The parking lot is terrible, no pavement all dirt. The hotel rents out the lots to car washing ppl, so if you park your car there at 10pm there will be very few cars there but then you wake up the next day at 9am and your car is surrounded by 200, yes 200 other cars and there is no way in H*** you are getting your car out of there. So you park in the main hotel parking lot which is at the other end of the block. Try carrying your luggage one entire block. S***, I hated this apartment situation.. And, the staff harassed me and my fiancee, thinking she was a prostitute and all white men are Whoremongers. Thats not professional.!!!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
the location is good. the staff are good the lack of an elevator might present challenges to more elderly visitors the cleanliness overall is good but the room facilities can be challenging the aircon in my room took the entirety of my stay to be resolved. also hot water in the bathroom can take a while to reach the shower or basin.
Stayed 2 nights in Oct 2019
Response from Manager on Oct 10, 2019
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Manager on Sep 25, 2019
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Appartments are too far from main hotel reception, restaurants and other activities.
Stayed 3 nights in Sep 2019
Response from Manager on Oct 5, 2019
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel in Central Kampala
I really enjoyed this hotel. As a geography professor (and geography geek), I knew I had to stay at this hotel as it is named after the first European to glimpse the source of the Nile (from Lake Victoria). The name is important here as the hotel is located on the corner of Speke and Nile Streets. The room was very clean, although the bed was a bit small for me (I'm over 6 feet tall). The balcony though was outstanding and I strongly recommend that anyone staying here should get one if they can. They spray every evening for mosquitoes, but I also brought along a portable mosquito net, just in case. The two on site restaurants are both good (especially like the Indian one) and the breakfast was also tasty. The service was very good and the staff helped me get a car and driver to take me to Lake Victoria and to the Source of the Nile The hotel is a bit older, so do not expect it to be a Sheraton (which is across the street, so if that's more your thing, it's also central). Great location and hotel for the money!
Stayed 2 nights in Jul 2019
Response from Manager on Sep 5, 2019
Dear Mr. William, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Manager on Aug 20, 2019
Dear Mr. Edward, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager

6/10 Okay

Kevin

Liked: Staff & service
Dissappointed in Inaccurate Description
Before being too harsh, I will state that first - this is Uganda and I am from the United States. It's probably unrealistic to expect the same level of standards for hotels. And overall, the Speke was clean, service was generally good with a few hiccups and the location is great. The restaurants are good and I wouldn't advise anyone NOT to stay here... it's just that the description didn't match the reality. The hotel is listed as a 4 star, but in the US - it would be a 2.5 or 3. The room is listed as over 2000 sq ft - but in actuality, I would guess about 300 - 400 sq ft. A pretty big hotel room, but not what is listed. Listing said Balcony with Garden view and Fireplace. No balcony in room, I didn't see a garden anywhere and there was no fireplace in room. Also, no minibar (as listed), the gym is not on site, and no iron/ironing board in room (however, they did supply one). Furthermore, the chain lock on my room was broken (not making me feel secure) and there as no lock or even latch on the bathroom door. Also, the towels were frayed, the shower curtain appeared to be cut by scissors to length, their were other small things (paint splatters, other cosmetics) that you just wouldn't expect from a 4 star. Just disappointed that the listing didn't match the reality. Also, getting a second key (my daughter and I shared a room) was denied once and then a hassle the next morning. With that said, the staff was polite, it was clean and comfortable and location is good
Stayed 5 nights in Jul 2019
Response from Manager on Jul 31, 2019
Dear Mr. Kevin, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for taking the time to share your feedback!!! We note with regret the negative experience you have had due to the room information on the websites and in the rooms. Please accept our sincere apologies. The issue has been addressed with concerned team members and department heads and we would request you to treat this as an exception to our usual high standards. We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I would be happy to facilitate it, and look forward to welcoming you at Speke Hotel (1996), Kampala, Uganda soon. Warm Regards, Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. In the heart of the city and close various tourist attractions.
Stayed 3 nights in Jul 2019
Response from Manager on Jul 28, 2019
Dear Valued Guest, Greetings from “Speke Hotel (1996)” Kampala, Uganda! Thank you for your kind Patronage!!! We are delighted to know that you enjoyed your stay with us. This is the best motivation we can use. I am happy to personally coordinate your next visit and urge you to write in with any requirement. My team and I look forward to maintain a long and fruitful association with you. Hope to welcome you back at Speke Hotel (1996), Kampala, Uganda very soon. Warm Regards, Manager