Ratings based on 69 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia-Verified Reviews
1 out of 5
by A verified traveller

Posted 7-Jul-2019
Comment from Hotel Management
11-Jul-2019 by James, Hotel Management
Thanks for staying with us, your feed back is highly appreciated.
3 out of 5
by A verified traveller

Posted 16-Apr-2019 on Hotels
Comment from Hotel Management
29-Apr-2019 by James, Hotel Management
Thanks for staying with us. We appreciate your feedback
4 out of 5
by A verified traveller

Title

Posted 11-Apr-2019 on Hotels
Everything excellent. Only two issues: room’s lighting is very bad and gym opens at 07:00 is uncomfortably late.
Comment from Hotel Management
2-May-2019 by James, Hotel Management
Dear Hennie, Thank you for staying with us, your feedback is highly appreciated. Gym timing well noted, we are flexible and can be opened earlier with prior arrangement. We look forward to host you once again in the near future. Regards
4 out of 5
by A verified traveller from Khartoum, Sudan

Posted 3-Apr-2019
The rooms were a great size, but would have liked a stocked bar with water wine And beer at the least . The ac’ was working hard but not very cold.
Comment from Hotel Management
2-May-2019 by James, Hotel Management
Dear Guest, Thank you for staying with us, your feedback is highly appreciated, the mini bar is stocked on request. Sorry for the inconvenience by the AC our technician has long worked on it. We look forward to welcome you back on your future visit to Kampala. Regards
5 out of 5
by A verified traveller

Posted 3-Apr-2019
Comment from Hotel Management
12-Apr-2019 by James, Hotel Management
Thanks for staying with us. We appreciate your feedback
5 out of 5
by A verified traveller

Posted 23-Feb-2019
The hotel was excellent and staff very friendly and attentive. Pool was a bit cold.
Comment from Hotel Management
21-Mar-2019 by James, Hotel Management
Dear Guest, Thank you so much for staying with us and your kind feed back, this will enable us serve you better.
3 out of 5
by A verified traveller

Very mixed

Posted 4-Feb-2019 on Hotels
The room was very big but as it was close you the housekeepers room it was very noisy from very early in the morning. The room service staff were very rude both when taking my order and delivering it. The TV caused mess endless issues which were never solved. The bidet leaked. I'll think seriously before booking again
Comment from Hotel Management
9-Feb-2019 by General Manager, Hotel Management
Dear Martin, Thank you for choosing to stay with us at the Golf Course Hotel, it is with regret that we see that you did not enjoy your stay with us. We would like to thank you for your feedback as it is only through valuable feedback from our guests that we know where we can improve and focus our training. We do hope that you will reconsider and choose the Golf Course Hotel again for your next visit, I would like to meet with you personally in order to discuss the issues you had during your last visit and to also assist you with any further concerns and or assistance you might have. Kind regards Lukas Swanepoel
2 out of 5
by A verified traveller

This hotel is becoming run down .... sad ☹️

Posted 3-Feb-2019 on Hotels
Such a shame they’re letting this lovely hotel go down. Looks like they’ve become cash strapped as there were no complimentary sanitary products in the room, WiFiwas terrible, the a/c was terrible. Also they need to sort out the gym conditions. It’s a cramped room with no a/c and the sun blinding you.. only way to gym is before sunrise....... seriously I’ve given up on this hotel. Next
Comment from Hotel Management
11-Feb-2019 by General Manager, Hotel Management
Dear Anonymous, Thank you for choosing to stay with us at the Golf Course Hotel during your last visit. It is with regret that we saw that you did not enjoy your visit. We would like to thank you for all the feedback as this is the only way we can see where we need to improve and or focus our training. Your feedback has been noted and we certainly will look into the concerns raised and we will attempt to resolve whatever is in our power. We do hope that you will give us another opportunity when next you come to Kampala, I would like you to get in touch with me direct so that I can assist with any concerns you might have. Kind regards Lukas Swanepoel
4 out of 5
by A verified traveller

Posted 23-Dec-2018
Experience was good, however, they need to change the breakfast menu routine and fix their internet problems.
Comment from Hotel Management
2-Jan-2019 by James, Hotel Management
Dear Guest, Thank you for your valued feedback, we will strive to work on the breakfast and internet.
5 out of 5
by A verified traveller

Posted 19-Dec-2018 on Hotels
Comment from Hotel Management
2-Jan-2019 by James, Hotel Management
Thanks