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Reviews of Golf Course Hotel

4 out of 5
Golf Course Hotel
Plot 64-86, Yusuf Lule Road, P. O. Box 22774, Kampala, Central

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 112 reviews" "
Rating 8 - Good. 47 out of 112 reviews" "
Rating 6 - Okay. 15 out of 112 reviews" "
Rating 4 - Poor. 3 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most spacious and quiet room in the whole of Uganda
Stayed 3 nights in Feb 2024
Response from James on Feb 22, 2024
Dear Abdulkadir,Thank you for staying with us during the visit to Kampala, your feedback which is highly valued, we look forward to welcoming you again at Golf Course Hotel.

2/10 Terrible

Bernard

Stayed 10 nights in Jul 2023

8/10 Good

Hassan, Jeddah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. But the rooms and bathrooms are dark. They need better lighting. The internet is also somewhat choppy.
Stayed 5 nights in Mar 2023
Response from James on Mar 14, 2023
Dear Mr. Hassan,Thank you for choosing to stay with us during your visit to Kampala. Your honest feedback is highly appreciated. We will definitely work on the lighting. We look forward to welcoming you once again in the near future.Kind RegardsJames MatengeRooms Divisions Manager.

6/10 Okay

Leticia

Liked: Cleanliness, room comfort
Disliked: Staff & service
My stay a Golf course hotel
Need to change garments in a while, bed, bedsheets and carpet seem old enough. someone lawn mowing everyday in the golf course and you hear the noise. Otherwise enjoyed my stay.
Stayed 2 nights in May 2022
Response from James on Jul 7, 2022
Dear Ms. Leticia, Greetings from golf course Kampala and thank you for patronizing our facility during your visit to Uganda. Thank you so much for finding time to give your honest feedback we remain forecast to make changes in due course. We are really sorry for the noise experienced from the course and we are glad that you enjoyed your stay too.

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from James on Jul 7, 2022
Dear Mr. Lorenzo, Thank you for the feedback, we are glad that you enjoyed your stay with us. We will share this to our staff too. Regards

10/10 Excellent

Sheila, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists are greatly helpful.Josh and James went all out to make our stay extremely comfortable.the whole reception team is very resourceful and customer care is impeccable. I would definitely stay here again.
Stayed 4 nights in Mar 2022
Response from James on Apr 5, 2022
Dear Sheila, Thank you for feedback, we are glad for you staying with us. we look forward to hosting you on future visits to Kampala. Regards

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Location is amazing! Good front end service. Good restaurant and breakfast
Stayed 1 night in Jan 2022
Response from NEIRAJ on Jan 12, 2022
Dear Guest, Thank you so much for your review.We are motivated and delighted. Look forward to welcome you . with regards

8/10 Good

Yafil Mubarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast area and silence. Sometimes house keeping ir room service was a bit confusing to use or contact.
Stayed 2 nights in Nov 2021
Response from NEIRAJ on Dec 8, 2021
Dear Guest, Thank you so much for your review.We are glad to see your stay was comfortable.We have sincerely made note of you feedback and shall work up on them to improve. Looking forward to welcome you again.

8/10 Good

Brenda, Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large :). I did not have any negative experience here however, I think the air conditioning needed fixing. It couldn't cool off the room. Everything else was alright.
Stayed 3 nights in Nov 2021
Response from NEIRAJ on Dec 1, 2021
Dear Guest , Thank you so much for your feed back. We have made note of your suggestion and assure you that we are working on it. Looking forward to welcome you again.

10/10 Excellent

LILIAN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surrounds and hotel. Very kind and helpful team. Special thanks to the Hotel Manager whom made sure our stay was stress-free. I will be returning to this resort again.
Stayed 1 night in Nov 2021
Response from NEIRAJ on Nov 25, 2021
Dear Sir, Thank you so much for your review, we are motivated to read your review.The same has been shared with the team. We look forward to welcome you again. With Regards Neiraj

10/10 Excellent

Badi Maulid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent facilities and services
Stayed 4 nights in Oct 2021
Response from NEIRAJ on Oct 26, 2021
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, NEIRAJ

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the golf course and pool was pleasing and being adjacent the mall was very convenient.
Stayed 2 nights in Aug 2021
Response from NEERAJ on Oct 19, 2021
Thank you for taking the time to post this review about your experience with us. I am delighted to learn that you left with a positive impression of the hotel and its services. Your kind words of appreciation on our hospitality have been passed on to the entire team for whom they will be a tremendous source of inspiration. We hope to continue being your preferred ‘home’ during all your future visits to Kampala

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a good place near to everything
Stayed 2 nights in Aug 2021

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except the Internet
Breakfast was good. Pool was cold but good. All was good - excellent location and everything was exceptional except of course the Internet. You can't have a full whatsapp conversation without constant disconnections. If that's important for you, then the hotel is not for you.
Stayed 9 nights in Apr 2021
Response from General Manager on May 15, 2021
Dear Ryan Thank you for choosing to stay with us at the Golf Course Hotel, we see that you seem to have had a problem with the Internet, we have again engaged with all our providers to see where the problem is and how we can resolve this, we appreciate your feedback. We do hope that we can welcome you back to the Hotel soon. Kind regards Lukas Swanepoel General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The hotel was nice and the staff were very friendly but the room was a bit dated and the bed could have been a little more comfortable. The bathroom and especially the shower was nice!
Stayed 1 night in Apr 2021
Response from General Manager on Apr 30, 2021
Dear Guest, thank you for choosing to stay with us at the Golf Course Hotel, we apreciate the feedback as it is only with feedback like yours that we can improve our offerings to our guests. We do hope that we can welcome you back in the not so distant future. Kind regards Lukas Swanepoel

8/10 Good

Augustin.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2021
Response from Lukas Swanepoel on Apr 4, 2021
Dear Augustun, thank you for choosing to stay at the Golf Course Hotel, we glad to see that you enjoyed your stay. Management

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020
Response from Lukas Swanepoel on Dec 19, 2020
Dear Guest, Thank you for choosing to stay with us at the Golf Course Hotel, please contact us if there is anything we can do to make your next stay more enjoyable. Kind regards Lukas Swanepoel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Lukas Swanepoel on Dec 18, 2020
Dear Guest, Thank you for choosing to stay at the Golf Course Hotel, we glad to see that you enjoyed your stay, looking forward to welcoming you back again soon. Kind regards Lukas Swanepoel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020
Response from Lukas Swanepoel on Dec 18, 2020
Dear Guest, Thank you for choosing to stay at the Golf Course Hotel, we glad to see that you enjoyed your stay, looking forward to welcoming you back again soon. Kind regards Lukas Swanepoel General Manager

6/10 Okay

Patrik

Stayed 3 nights in Nov 2020
Response from Lukas Swanepoel on Dec 18, 2020
Dear Patrick, Thank you for choosing to stay at Golf Course Hotel, please let us know how we can assist to make your next stay more enjoyable. Kind regards Lukas Swanepoel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe, clean, good location for shopping, good restaurant.
Stayed 1 night in Oct 2020
Response from General Manager on Oct 28, 2020
Dear Anonymous, thank you for choosing to stay at the Golf Course Hotel, we happy to see that you enjoyed your stay, we looking forward to welcoming you back to the Hotel hopefully very soon. Kind regards Lukas Swanepoel General Manager

8/10 Good

Wonz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room was lovely. Poorly lit bathroom. Breakfast was excellent
Stayed 3 nights in Dec 2019
Response from james on Dec 19, 2019
Dear Guest, Thank you for choosing to stay with us, your feedback is highly appreciated. The lighting in the rooms has since been worked on, thank you for enjoying our breakfast. Regards / James.

8/10 Good

Choon Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from James on Nov 25, 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Kelly, San Diego, CA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Golf Course Hotel is a beautiful property with spacious rooms and incredibly friendly staff. The breakfast is delicious and we truly enjoyed our stay!
Stayed 2 nights in Oct 2019
Response from James on Oct 21, 2019
Thanks for staying with us. We appreciate your feedback. Looking forward to host you in your next visit to Kampala.

8/10 Good

soren

Stayed 4 nights in Sep 2019

10/10 Excellent

soren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great stay
Love the great people employed Hotel constructions need update, but the environment is great.
Stayed 7 nights in Sep 2019
Response from James on Oct 3, 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and clean. The breakfast buffet is fantastic! The staff were friendly and helpful.
Stayed 2 nights in Aug 2019
Response from James on Sep 13, 2019
Thank you for choosing to stay with us at Golf Course Hotel, we appreciate the feedback and we hope to host you again soon in the near future. Regards / James

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019
Response from James on Sep 2, 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, super accommodating for all our needs and friendly. We are definitely staying with them again. The manager Lukas went out of his way to assist us with questions as did all the property staff.
Stayed 4 nights in Jul 2019
Response from Lukas Swanepoel on Aug 6, 2019
Dear Anonymous, thank you for the great review, we happy to know that you had a good stay and we appreciate the feedback, please let me know when we can assist with any further booking arrangements for your future visits.

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from James on Jul 11, 2019
Thanks for staying with us, your feed back is highly appreciated.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly and helpful reception. The room was super, clean and had a great Africa feel to it. Welcomed respit after 3 weeks in Africa, roughing it! Highly recomend
Stayed 1 night in May 2019
Response from James on May 28, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from James on Apr 29, 2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

Hennie

Liked: Cleanliness, staff & service, property conditions & facilities
Title
Everything excellent. Only two issues: room’s lighting is very bad and gym opens at 07:00 is uncomfortably late.
Stayed 3 nights in Apr 2019
Response from James on May 2, 2019
Dear Hennie, Thank you for staying with us, your feedback is highly appreciated. Gym timing well noted, we are flexible and can be opened earlier with prior arrangement. We look forward to host you once again in the near future. Regards

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a great size, but would have liked a stocked bar with water wine And beer at the least . The ac’ was working hard but not very cold.
Stayed 4 nights in Mar 2019
Response from James on May 2, 2019
Dear Guest, Thank you for staying with us, your feedback is highly appreciated, the mini bar is stocked on request. Sorry for the inconvenience by the AC our technician has long worked on it. We look forward to welcome you back on your future visit to Kampala. Regards

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019
Response from James on Apr 12, 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and staff very friendly and attentive. Pool was a bit cold.
Stayed 5 nights in Feb 2019
Response from James on Mar 21, 2019
Dear Guest, Thank you so much for staying with us and your kind feed back, this will enable us serve you better.

6/10 Okay

Martin

Disliked: Staff & service
Very mixed
The room was very big but as it was close you the housekeepers room it was very noisy from very early in the morning. The room service staff were very rude both when taking my order and delivering it. The TV caused mess endless issues which were never solved. The bidet leaked. I'll think seriously before booking again
Stayed 4 nights in Jan 2019
Response from General Manager on Feb 9, 2019
Dear Martin, Thank you for choosing to stay with us at the Golf Course Hotel, it is with regret that we see that you did not enjoy your stay with us. We would like to thank you for your feedback as it is only through valuable feedback from our guests that we know where we can improve and focus our training. We do hope that you will reconsider and choose the Golf Course Hotel again for your next visit, I would like to meet with you personally in order to discuss the issues you had during your last visit and to also assist you with any further concerns and or assistance you might have. Kind regards Lukas Swanepoel

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is becoming run down .... sad ☹️
Such a shame they’re letting this lovely hotel go down. Looks like they’ve become cash strapped as there were no complimentary sanitary products in the room, WiFiwas terrible, the a/c was terrible. Also they need to sort out the gym conditions. It’s a cramped room with no a/c and the sun blinding you.. only way to gym is before sunrise....... seriously I’ve given up on this hotel. Next
Stayed 2 nights in Jan 2019
Response from General Manager on Feb 11, 2019
Dear Anonymous, Thank you for choosing to stay with us at the Golf Course Hotel during your last visit. It is with regret that we saw that you did not enjoy your visit. We would like to thank you for all the feedback as this is the only way we can see where we need to improve and or focus our training. Your feedback has been noted and we certainly will look into the concerns raised and we will attempt to resolve whatever is in our power. We do hope that you will give us another opportunity when next you come to Kampala, I would like you to get in touch with me direct so that I can assist with any concerns you might have. Kind regards Lukas Swanepoel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was good, however, they need to change the breakfast menu routine and fix their internet problems.
Stayed 10 nights in Dec 2018
Response from James on Jan 2, 2019
Dear Guest, Thank you for your valued feedback, we will strive to work on the breakfast and internet.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Response from James on Jan 2, 2019
Thanks

10/10 Excellent

Augustin.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018
Response from General Manager on Dec 5, 2018
Dear Augustin, Thank you for choosing to stay at the Golf Course Hotel, we hope to welcome you back soon. Kind regards

10/10 Excellent

Maurice, Washington D.C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is more beautiful than it appears on pictures. The staff is extremely friendly and have wonderful service. Really enjoyed my stay and loved playing golf on the greens.
Stayed 2 nights in Nov 2018
Response from General Manager on Dec 5, 2018
Dear Maurice, Thank you for choosing to stay at Golf Course Hotel and we appreciate the feedback and we glad you enjoyed your stay, we do hope to welcome you back in the near future. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Is not too bad value for money, the rooms are very good as is the food. The gym is very average, I would have preferred not to have had what seemed to be a staff meeting outside my door every morning pre 0800. When I asked if there was a courtesy room to change and shower when I left at the end of the day prior to a late night flight I was shown to the very unwelcoming swimming pool changing rooms. Just expected a bit more from a hotel in this price bracket.
Stayed 6 nights in Sep 2018
Response from Lukas Swanepoel on Nov 4, 2018
Dear Guest, We appreciate your feedback and we thank you for choosing to stay at the Golf Course Hotel. Thank you for alerting us to the events outside your room and for some valued feedback, it is only through valuable feedback like yours that we can better our product. Please do not hesitate to contact me direct the next time you visit the Hotel so I can assure that your stay is comfortable.

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Nice property backing to trees and golf course situated within walking distance of mall and shopping. Staff friendly accodating. Well protected property with good securiity. Nice workout gym. Air conditioning hardly worked and wi-fi reception was poor.
Stayed 1 night in Aug 2018
Response from Lukas on Aug 18, 2018
Dear Steve, thank you for staying with Golf Course Hotel on your recent trip to Kampala, thank you for the feedback, please provide me with the room number you stayed in so I can look into the concerns that you raised. We do hope to welcome you back to Golf Course Hotel again soon in the near future. Kind regards Lukas Swanepoel General Manager

10/10 Excellent

Hrizantema, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Kampala
Spacious apartments, friendly staff, good location. We had a very relaxing time.
Stayed 1 night in Aug 2018
Response from Lukas on Aug 20, 2018
Dear Hrizantema, thank you for the feedback and for staying at Golf Course Hotel, glad to hear that you had a relaxing time with us, we hope to welcome you back very soon. Kind regards Lukas Swanepoel General Manager

10/10 Excellent

Dr.Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Team staff location service
Stayed 4 nights in Aug 2018
Response from Lukas Swanepoel on Aug 16, 2018
Dear Dr Ali, Thank you for staying with us at Golf Course Hotel, we look forward to welcoming you back soon. Regards Lukas Swanepoel General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfect hotel for writing and working. Next to two malls, no shortage of places to eat. Quiet, comfortable, great business hotel.
Stayed 1 night in Jun 2018
Response from james on Jul 9, 2018
Thank you, most welcome.

8/10 Good

Keith, Uganda

Liked: Cleanliness, staff & service, room comfort
Nice but old fashioned
Very comfortable, wonderful shower, nice breakfast. Hotel seemed antiquated. Needs refreshed!!
Stayed 1 night in Jun 2018
Response from James on Jul 9, 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is close to a main road but once you are inside, noise is not an issue. Staff was very friendly and attentive to our needs quickly. Rooms were clean and spacious. Enjoyed our stay there and do plan to stay there again
Stayed 13 nights in May 2018
Response from James on Jun 12, 2018
Thank you so much, we look forward to host you once again

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2018