Ratings based on 245 Verified Reviews

3.1 out of 5
59% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Victoria

A nice one night stay

Posted 3-Feb-2018
Conveniently located just off the highway. Reasonably clean room with a reasonably good breakfast. Good for travellers doing long road trips.
Comment from Hotel Management
5-Feb-2018 by nirmal, Hotel Management
We are glad you enjoyed your stay and hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveller from Hamilton

good value for money

Posted 3-Jan-2018
I like comfort in a hotel, but I don't want to spend a lot of money. The Super 8 East is great value for the money. And I can get work done. The internet is high speed and reliable.
Comment from Hotel Management
4-Jan-2018 by nirmal, Hotel Management
We are glad you enjoyed your stay and hope to see you again soon
4 out of 5
Recommended
for Everyone
by A verified traveller from Red deer county alberta

Easy access from highways

Posted 20-Oct-2017
Front desk staff was very nice. Told me local restaurants that would be good
Comment from Hotel Management
12-Nov-2017 by Nirmal, Hotel Management
We are glad you enjoyed your stay and hope to see you again soon
2 out of 5
by Dennis

Not where we thought

Posted 25-Sep-2017 on Hotels
Booked based on description of location by a local resident. That turned out to be wrong. It was far from where we were told and somewhat dated. Room was clean and breakfast was good even if selection was limited.
Comment from Hotel Management
12-Nov-2017 by NIRMAL, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
4 out of 5
by Robert

Posted 24-Sep-2017 on Hotels
Comment from Hotel Management
12-Nov-2017 by NIRMAL, Hotel Management
We are glad you enjoyed your stay and hope to see you again soon
3 out of 5
by Yougui

Posted 12-Sep-2017 on Hotels
Comment from Hotel Management
16-Sep-2017 by NIRMAL, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveller from nl

Posted 12-Sep-2017
Though we booked a hotel but it is a motel dark and scary when we saw it was a dark motel we tried to get a refund the manager said no refunds stayed at Super 8 before in Ontario and it was beautiful vary disap0inted in this one
Comment from Hotel Management
16-Sep-2017 by Nirmal, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
by A verified traveller from Coquitlam BC

Ok for just one night

Posted 10-Sep-2017
This is a one night hotel and go. The pool is not the one of the pictures, the breakfast is poor in quality and variety. If you're on the first floor you hear everything from outside. The cleaning of the room and the fast check in were very good. Also it was expensive compering with the quality we got.
Comment from Hotel Management
16-Sep-2017 by Nirmal, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
by Douglas

Posted 7-Sep-2017 on Hotels
Comment from Hotel Management
16-Sep-2017 by NIRMAL, Hotel Management
We are glad you enjoyed your stay and hope to see you again soon
2 out of 5
by A verified traveller from Vancouver, BC

Would be okay with better maintenance and cleaning

Posted 7-Sep-2017
Pros: Pleasant staff, efficient checkin and checkout
Cons: Maintenance, repairs and cleanliness
We are not super picky, since the room was inexpensive - our room is just a place to sleep. We have stayed in other Super 8's that were just fine for us. The room looked okay at first glance, but as we settled in noticed that certain things were run down and in need of repair: the bath/shower drain was partially plugged so you were ankle deep in water as you showered (ew - from other people's showers), bathroom vanity plug outlet was loose so you had to hold the plug in or it would fall out, the bedsheets and towels were well-worn and greyed, the door hinges in the bathroom were rusty, and the carpet had holes in spots. There were also issues with cleanliness: dusty/waxy residue in vanity top corners, crumbs in fridge, grimy lamp/light fixtures, and mildew around the tub caulking. To be fair, the hotel staff were very pleasant and efficient - checkin and checkout was easy. The beds and pillows were comfortable. With maintenance and repairs, new linens, and a good cleaning, it would be okay. However, we would not recommend this hotel until these things were taken care of.
Comment from Hotel Management
16-Sep-2017 by Nirmal, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.