Ratings based on 208 Verified Reviews

3.0 out of 5
58% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Decent Hotel Room but Service Wasn't Great!

Posted 4-May-2017
The hotel room was old, but nice enough. We were disappointed because we went there partially for the breakfast. They had no juice, no milk, and food had run out and they hadn't refilled it.
Comment from Hotel Management
14-May-2017 by nirmal, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Driving to Alberta.

Posted 30-Apr-2017
Had to stop unexpectedly in Kamloops when on a road trip. Was $80 for the night so I decided to give it a chance. Check in guy was helpful and accomodating...as was check out fellow. The room was old but in ok shape. Very comfy bed and had a nice flatscreen. The big downer was the bathroom...toilet not particularly clean. Was ok but you could tell it needs a much better clean. So overall ok for one night, but the bathroom was not clean enough (for me).
Comment from Hotel Management
14-May-2017 by n, Hotel Management
Thank you so much for your great feedback about your recent stay at our hotel. We are happy that you found the hotel comfortable and our staff friendly. We look forward to the opportunity of having you as a guest in the future.
1 out of 5
by A verified traveller

Posted 20-Apr-2017
Very dissatisfied with condition of room carpet it was badly stained.
Comment from Hotel Management
14-May-2017 by nirmal, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Overnight Stay

Posted 18-Apr-2017
Pros: Cheap and right on the highway
Cons: Paint, flooring, drapes, decor, exterior, etc.
Location: Nope, just stayed the night and left.
Driving from the Coast to Calgary, stopped overnight. Hotel was good enough to give us a room that was pet friendly.
1 out of 5
by A verified traveller

Dirty and gross

Posted 14-Feb-2017
The staff barely spoke English the rooms were not cleaned daily the beds were never changed or made. It was shear ice outside your door.
4 out of 5
by A verified traveller

Good for a one night stay!

Posted 31-Dec-2016 on Hotels
If you adjust your expectations accordingly, this hotel is just fine. It's a budget motel and it is as such. The rooms have been updated in terms of decor and it had everything we needed to be stopping for a night while we were passing through town. The service was good and the room was clean overall. There was mildew around the caulking in the tub which needed to be redone so that was a little gross. There isn't a lot in the area either but again, if you are just passing through, there is enough to get by. Honestly, I don't know why people complain about this hotel. It's cheap, it's comfy and it is much better than I expected for the price. It wasn't dirty like some of the reviews suggest and it has been updated. If you are persnickety, pay more and stay somewhere else!
Comment from Hotel Management
6-Jan-2017 by General Manager, Hotel Management
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton AB Can

good staff and price

Posted 3-Dec-2016
Pros: convenient location
Cons: no
good hotel for the price and good location close to amenities
Comment from Hotel Management
9-Dec-2016 by nirmal, Hotel Management
Thank you for your comments from your recent stay. We pride ourselves in providing superior service to all our guests.
4 out of 5
by A verified traveller

Helpful front desk staff.

Posted 26-Nov-2016 on Hotels
Great for what we needed, inexpensive stay on our way through town, convenient location to highway. Would have liked a little more breakfast selection.
Comment from Hotel Management
9-Dec-2016 by General Manager, Hotel Management
Thank you for your great feedback. We are happy to hear that while travelling on business you found our property provided you with a homey feel. We look forward to welcoming you back!
3 out of 5
Recommended
for Everyone
by A verified traveller from Perth W.Australia

Hotel next to railway line and highway 1.

Posted 20-Nov-2016
Pros: Comfy bed
For a 1 night stay great, but if wanting to stay longer wouldn't recommend.
Comment from Hotel Management
6-Jan-2017 by nirmal, Hotel Management
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.
4 out of 5
by A verified traveller

Posted 20-Nov-2016 on Hotels
Comment from Hotel Management
6-Jan-2017 by General Manager, Hotel Management
Thank you for the wonderful feedback and are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.