Front of property - evening/night

Reviews of Hampton Inn by Hilton Kamloops

2.5 out of 5
Hampton Inn by Hilton Kamloops
1245 Rogers Way, Kamloops, BC

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1016 reviews" "
Rating 8 - Good. 308 out of 1016 reviews" "
Rating 6 - Okay. 118 out of 1016 reviews" "
Rating 4 - Poor. 48 out of 1016 reviews" "
Rating 2 - Terrible. 32 out of 1016 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good coffee. Parking limited.
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness
I used to stay at the Kamloops Hampton exclusively for 10 years before I retired. I am honestly disappointed with the way service has gone down hill. There used to be a lot of nice little perks like a breakfast to go and cookies at check in. Not anymore it seems. Ran out of breakfast this morning so all we were able to have was a banana and a coffee. Went to the front desk to tell them and no one was available. Not impressed
Stayed 1 night in Mar 2024
Response from Srijana on Mar 27, 2024
Thank you for taking your time to provide us with your valuable feedback. We are sorry to hear that we were not able to meet your expectations during your stay. We want to inform you that cookies at check-in used to be brand standard for Hampton few years ago however it is not anymore. We hope to welcome you here in the near future so we can make things right and have your stay at the Hampton Inn by Hilton a memorable stay for all the right reasons.

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service
Everything is great and convenient location but only on vending machine worked
Stayed 1 night in Mar 2024

10/10 Excellent

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. We have stayed here before and always have nice clean room and good service from the front desk . Everyone friendly and helpful. We will definately stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Everthying was perfect, a little small space to park with a trailer other thsn that was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff and clean property
Stayed 2 nights in Mar 2024

6/10 Okay

Robert

Liked: Staff & service
The chair in room had food stains on it
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The check in was easy. The room was reasonably clean, tho we found a gummy bear by the bed. Next time I will request not to have a room near the elevator as I was awakened at 5:30am with people talking loud waiting for the elevator. We enjoyed the pool facilities
Stayed 1 night in Mar 2024

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good hotel for a quick stop on our road trip.
Stayed 1 night in Mar 2024

8/10 Good

Robin

Older
Stayed 1 night in Mar 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Gurinder

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Cody

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Pam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room
Stayed 1 night in Feb 2024

6/10 Okay

leloi, Coquitlam

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all the way around.
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a big group staying there and very impressed with the staff they were very accommodating and responsive. Breakfast was as good as expected for a buffet. Would stay again for sure. Pool was a bit murky said some of our group but didn't see first hand.
Stayed 2 nights in Feb 2024

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved the waterslide
Stayed 1 night in Feb 2024

8/10 Good

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who's in charge of the buffet is lovely. I hope I'm remembering her name correctly - Gina. My brother thinks it's Dina but I feel Gina. I hope this is right. Her warmth and hospitality made our trip so nice. Thank you ❤️ Kate
Stayed 2 nights in Feb 2024

10/10 Excellent

Velvet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Merissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The guy who checked us in lacked personality and friendliness but the lady who managed our check out made up for that. The hotel was comfortable and clean, we were happy with our room. Breakfast was good and the kids loved the waterslide that we weren’t expecting.
Stayed 2 nights in Feb 2024

8/10 Good

Pieyter Norman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and lots of stores and restaurants around. There were vending machines on every floor for a quick snack or drink. There is a good-sized pool with an indoor slide and a hot whirling pool which our son enjoyed. Overall a good experience and will definitely consider this place again the next time we are in the area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Terrence

Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pool, hope tub, and waterslide. T)3 room was clean and quiet. We would stay again on our next visit to Kamloops.
Stayed 1 night in Feb 2024

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and great breakfast with lots of options. Appreciated the gluten free bread.
Stayed 1 night in Feb 2024

10/10 Excellent

LiHong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really good property for staying. The staff provided a great professional service. We definitely will back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark, White Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Breakfast and indoor pool!
Stayed 2 nights in Feb 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again. And would recommended this place
Stayed 2 nights in Jan 2024

10/10 Excellent

Geoff S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right off the highway and closes to shopping and restaurants.
Stayed 1 night in Jan 2024

8/10 Good

Andrea

Travelled with partner
Liked: Amenities
Great place to stay with kids and breakfast provided is awesome to have
Stayed 1 night in Jan 2024

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright clean rooms. Easy check in. The breakfast was top-notch. Beds were comfortable. And the view of the valley was amazing.
Stayed 1 night in Jan 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Corli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Givonna

I’m impressed with how this hotel is always so well maintained and staff delivers excellent service. It’s a nice sized hotel. Very comfortable. The pool, gym and breakfast keep me coming back again and again.
Stayed 1 night in Jan 2024

10/10 Excellent

jen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, amenities and breakfast were perfect for kids!
Stayed 2 nights in Jan 2024

8/10 Good

Dennis, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shelley

Stayed 1 night in Jan 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very good & clean, very comfortable bed. Helpful staff & very nice area to stay. The parking lot has an easy access. The location is great.
Stayed 1 night in Jan 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! If your kids are expecting the water slide, just know if it’s colder than -10, the slide is closed.
Stayed 1 night in Jan 2024

10/10 Excellent

Tracey

Liked: Amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Melanie

8/10 Good

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice that the hotel was recently renovated. I like that we had a mini fridge and microwave with the extra couch pullout, as part of the mini queen suite. We were not able to park in the hotel parking lot in the evening, but we were able to find a spot across the street in the other hotel parking lot, thankfully. There are a quite a few hotels in that area and some stores nearby. Aberdeen Mall is quite close as well. We were in the second floor and could hear some walking around noise above. Overall, we are happy with the room and hotel. Breakfast was sufficient, with waffles, cereal, sausage, hash browns, eggs, yogurt, oatmeal and more. We were sad the slide was not available but any temperature below -10 it could not run and it was -25 😩 we would stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended storm stayed for an extra day in Kamloops. Housekeeping checked with me to see I had everything I needed. All the staff were friendly and helpful throughout my stay. Definitely will stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Spacious rooms. No dinner restaurant on site. Friendly and helpful Staff. Nice pool
Stayed 1 night in Jan 2024