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Reviews of Sun Siyam Pasikudah

5 out of 5
Sun Siyam Pasikudah
Pasikudah, Pasikuda

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 42 reviews" "
Rating 8 - Good. 11 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a memorable stay, the staff was extremely courteous helpful,
Stayed 2 nights in Sep 2019
Response from K.Navin on Sep 17, 2019
Dear Ms.Antonia, Greetings from Sun Aqua Pasikudah. Thank very much for choosing to stay with us and for taking the time to give us the rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday,.We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well laid out with easy access to all of the amenities. The staff was wonderful! Always friendly
Stayed 2 nights in Dec 2018
Response from K.Navin on Jan 2, 2019
Dear Guest, Thank you for staying with us. We are looking forward to welcome you again.

10/10 Excellent

Ms., Anniston, AL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff and how well they maintained the property.
Stayed 3 nights in Nov 2018
Response from K.Navin on Nov 29, 2018
Dear Guest, Greetings. Thank you for staying with us and your review.We are looking forward to welcome you again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
Lovely resort. Lovely staff. Food could be better and a little expensive. Pool and beach are very nice.
Stayed 4 nights in Aug 2018
Response from K.Navin on Aug 9, 2018
Dear Mr.Brian, Thank you for your review.We are indeed happy to note that you enjoyed your stay with us.We are looking forward to welcome you again.

8/10 Good

Becky, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting right on the beach, lovely clean pool- we would definitely recommend!
Stayed 3 nights in Jul 2018
Response from K.Navin on Aug 6, 2018
Dear Guest, Thank you for your review. We are looking forward to welcome you again.

10/10 Excellent

Zeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded Expectations
We are touring Sri Lanka for 1 month and this was one of our stops. What a neat Resort and very friendly staff. We actually wanted to extend our stay because of our experience but had to press on. I would highly recommend Sun Aqua for the rooms, dining, beach access and atmosphere.
Stayed 1 night in Jun 2018
Response from K.Navin on Jul 4, 2018
Dear Guest,Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the perfect rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday, it means a lot to the team that you have felt our earnest service! We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards,

8/10 Good

Charindra

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, great pool. Restaurant staff a bit slow. But lovely.
Stayed 4 nights in Dec 2017
Response from K.Navin on Jan 12, 2018
Dear Guest, Thank you for your comment.We are looking forward to welcome you again.

8/10 Good

Eranga, montreal, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
We went for a one night visit but we were welcome nicely. Location easy to find. Great food. They have a great beach view. Beautiful beach and You can walk into the sea. good staff. Overall very good place to visit. My only bad experience is I found some mosquitoes in my room, but it’s pretty normal in SRI Lanka and they have mosquito repellents in rooms. Great experience. Cheers
Stayed 1 night in Nov 2017
Response from K.Navin on Nov 30, 2017
Dear Guest, Greetings from Sun Aqua pasikudah. Thank you for staying with us and for your kind review. We are happy to welcome you again to our paradise resort

10/10 Excellent

Anton, sanderstead surrey uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and a nice hotel to relax.
Friendly staff, nice location and mouth watering food. Will come again
Stayed 1 night in Aug 2017
Response from K.Navin on Oct 5, 2017
Dear Guest, Greetings. Thank you for your valuable comment. We are looking forward to welcome you again in near future. Thanks & best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good few days chilling near the beach
A good hotel still in excellent condition with nice rooms. We stayed for a couple of nights between Trinco and Kandy and it served us very well. Food and staff were good. Only 2 tennis balls available for use but too hot to play most of the time.
Stayed 3 nights in Aug 2017
Response from K.Navin on Aug 27, 2017
Dear Guest, Thank you for your valuable comment. We are looking forward to welcome you again in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with unique rooms, swimming pool and private beach.
Stayed 2 nights in Aug 2017
Response from K.Navin on Aug 26, 2017
Dear Guest, Thank you for your valuable review.We are looking forward to welcome you again.

6/10 Okay

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but...
Good hotel for local standards, nice room, excellent and diverse breakfast, smiley staff but... Hotel in the middle of nowhere (and nothing to do around), over priced hotel food, dangerous edges to pool. Can not swim from beach.
Response from General Manager on Sep 28, 2016
Dear Valued Guest, Many thanks for your kind comments. We are so happy you had a good stay here. Hope to see you again.Regards,K.Navin

8/10 Good

Jason, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Ocean Views.
We booked this hotel specifically for the ocean view, paid extra for the privilege but were given a room with no view. We asked for the room to be changed as we had paid for "Ocean View". We were told they were fully booked and were unable to change rooms until the following day. We were then shown the room that we were to have. The following day we were moved, but to another room with a partial "Ocean view". None of the rooms had "Ocean views and their website has since been changed to reflect this. On quizzing staff as to why we were given the room we had, we were told that others were staying for 10 days and we were staying for only 5. Not good enough. We then asked to see the manager and were told straight away that he had left and they were waiting for a new one! Two days later the new manager arrived and was informed by staff of our issue and our willingness to speak to him. We never even saw a second glance from him, nor were we offered any form of compensation for the extra dollars spent on the best room. Apart from the issue over the room. everything else was to a 4* standard, however a little more training for staff would be recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, cozy villas by the ocean
I celebrated my birthday with spa service daily, delicious lunches on my patio with glasses of wine, and afternoon sun bathing on the beach! The staff at Sun Aqua are absolutely wonderful catering to your every need. They greeted me each day with a smile and were a pleasure to meet. I will definitely come back & bring all of my friends!!! Thank you!!!
Response from K.Navin on Apr 1, 2016
Dear Valued Guest, Many thanks for your kind comments. We are so happy you had a good stay here. Hope to see you again with your friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Navin on Apr 1, 2016
Dear Valued Guest, Thank you very much for staying with us and your valuable Review . We hope you will return and stay with us again soon .

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
Wonderful experience, friendly staff lovely hotel right next to the Indian Ocean.
Response from K.Navin on Apr 1, 2016
Dear Valued Guest, Thank you very much for staying with us and your kind comments. We hope you will return and stay with us again soon .

10/10 Excellent

Brian, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best find!
The best find during our trip to Trincomalee and Pasikudah. This is a brand new hotel opened in Feb 2015. All rooms are villas and the washrooms are huge! All villas are beautifully furnished and the staff extremely welcoming and accomodating.The food was fantastic. The only downside was the inability to swim in the sea right outside the hotel. That is due to the reef and corals. The option is to walk about 1/4 of a mile to the public beach. In order to compensate, the hotel has one of the biggest swimming pools as well. If you are looking for a hotel in Pasikudah, don't look anywhere else. Stay here. You won't be sorry!
Response from Navin on Apr 1, 2016
Dear Brian, Thank you so much for Staying with us and comments .Your description of our hotel exposes the reality. we hope you will come again soon. Thanks

10/10 Excellent

Sergii

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was fine, we get a complimentary bottle of wine as a lucky room number on the New Year, thank you so much and reasonable price for the new year dinner. The public pool is big and warm, but we had a room with a private pool, which was not so warm because the sun can get there just couple of hours per day. My opinion - better to install some jacuzzi with hot water. But anyway it was good. Don't expect that you will have good access to the ocean there, just upfront a hotel wanter is very shallow, so, you can relax on the beach with good view and swim in the pool, but not in the ocean. If you wish to swim in the ocean - you need to walk 10 minutes from the hotel to the public beach or beach next to public for some other hotels. The meal in the resort is a little bit overpriced, we stopped also in another 5 stars hotel in Passikudah and the price there was cheaper with a better quality of food. Here was very good just Fish Curry (the big portion with few sides) and value for money. The internet connection is slow, just 1 Mbps limit per device, and not possible to make a VPN tunnel or RDP session. Not good for work if you need to connect to the remote network, but we get 23 USD sim cards in airport with 50+GB data and this solved the problem.
Stayed 3 nights in Dec 2019
Response from K.Navin on Feb 11, 2020
Dear Sergii, Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday,.We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards,

10/10 Excellent

Tassilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!!!!!!!!!!!!!
we spent the most relaxing two nights at sun aqua- you don‘t have to care about anything because it’s all taken care of. Staff Is the most friendly and helpful (special thanks to duminda and the reception). We would come back anytime
Stayed 2 nights in Aug 2019
Response from K.Navin on Aug 27, 2019
Dear Tassilo, Greetings from Sun Aqua Pasikudah Thank very much for choosing to stay with us and for taking the time to give us the rating. Delighted to read that you enjoyed the hospitality of our team and they were able to create the perfect ambiance for your holiday,.We hope it is not too long before we have the pleasure to welcome you back for another impeccable experience! Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft ist sehr modern und hochwertig eingerichtet. Die Badewanne welche im Freien ist war jedoch komplett mit dreck bedeckt. Auch nachdem der Zimmerservice am zweiten Tag da war hatte sich daran nichts geändert - schade denn sonst hätten wir sie sicherlich benutzt. Zudem war es komisch dass nachdem ich eine Bewertung zum ersten Eindruck des Hotels nicht mit sehr zufrieden bewertete ein Mitarbeiter auf mich zukam von welchem das Ziel gefühlt weniger war das Problem zu beheben als meine Bewertung zu ändern. Dies sagte er mir ziemlich deutlich. Alles in allem ist das Hotel aber schön und die Restaurants haben(wenn auch im Vergleich zu den lokalen Preisen sehr teuer) gutes essen.
Stayed 2 nights in Aug 2019

10/10 Excellent

Bayram Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keyifli bir tatil
Otel i çok beğendik, havuzu odaları hizmeti herşey mükemmele yakındı. tek sıkıntı ulaşım. Colombo hava alanına mesafesi 5-6saat o yüzden uçak ile yakındaki Batticalao ya local uçuş yapılsa daha iyi olabilir. Deniz dalgakıran a kadar çok sığ ve dipte mercanlar var. O yüzden denizden çok bir beklentiniz olmasın. Ama sahilde güneşlenmek ve sessiz sakin bir ortamda şezlong da uzanıp içkini yudumlamak isterseniz çok keyifli. Otel in her noktası fotoğraflık, dizaynı gerçekten çok başarılı. Sivri sinekler oda yalıtımı iyi olmadığı için sabaha karşı girip ısırabiliyor. Çocuklu aileler e sıkıntı olabilir.
Stayed 4 nights in Feb 2019

6/10 Okay

Aurélien

Liked: Cleanliness, property conditions & facilities, room comfort
En demie teinte
Séjour en demi teinte : -Très grande et très belle chambre mais avec quelques défauts (porte qui grince, une seule prise...) -Restaurant correct mais très cher en comparaison de la qualité proposée. -Service professionnel mais pas de feeling avec une bonne partie du personnel Un hôtel qui correspond au standing annoncé mais sans charme particulier
Stayed 2 nights in Jan 2019
Response from K.Navin on Jan 18, 2019
Cher client, Merci pour votre avis, nous sommes heureux de noter que vous avez apprécié votre séjour parmi nous. Merci de mettre en évidence certains problèmes que vous avez rencontrés pendant votre séjour. définitivement nous ferons le nécessaire. Nous sommes impatients de vous accueillir à nouveau. Cordialement,

10/10 Excellent

Alberto, Monza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico Hotel a due passi dal mare
Ottima location. Stanza eccezionale. Personale gentilissimo ed efficiente. Ottima la piscina e l’ubicazione dei lettini in spiaggia. Consigliatissimo per un relax al mare.
Stayed 4 nights in Aug 2018
Response from K.Navin on Aug 31, 2018
Gentile Sig. Alberto, grazie per la tua preziosa recensione. Non vediamo l'ora di darti il benvenuto di nuovo.

10/10 Excellent

Stig, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herlig realx resort
Fantastisk hotell med herlig utsikt og uteområde. Hyggelig personel og god service. God mat, men litt dyrt i forhold til Sri Lanka generelt. Flere muligheter for aktiviteter, Snorkling (mye liv rett ut fra hotellstranden), tennis og volleyball.
Stayed 7 nights in Jul 2018
Response from K.Navin on Jul 18, 2018
Kjære gjest, Hilsen fra Sun Aqua Pasikudah Takk så mye for at du valgte å bli hos oss, og for å ta deg tid til å gi oss den perfekte vurderingen. Gledelig å lese at du likte gjestfriheten til teamet vårt, og de var i stand til å skape den perfekte stemningen for ferien, betyr det mye for teamet at du har følt vår alvorlige tjeneste! Vi håper det ikke er for lenge før vi har gleden av å ønske deg velkommen tilbake til en annen uklanderlig opplevelse! Hilsen,

10/10 Excellent

Jéjé, Salles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Pour notre seconde venue dans cet hôtel, tout y est paradisiaque.Quel plaisir de profiter de sa piscine privée en fin de journée.Degustez les cocktails !!!
Stayed 14 nights in Mar 2018
Response from K.Navin on Apr 6, 2018
Cher invité, Merci pour votre avis.Nous sommes impatients de vous accueillir à nouveau. Cordialement,

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Тихо ,спокойно !!!
Все хорошо !Вила с бассейном супер!Только дорога очень долгая 7 часов на машине это перебор .
Stayed 10 nights in Dec 2017
Response from Karam on Jan 19, 2018
Thank you for your comments and we look forward to welcome you back in a near future.

10/10 Excellent

karine, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement dans un site magnifique
Nous avons passé 5jours dans cet hôtel confortable et très agréable. La piscine est splendide, la plage très agréable, la restauration de qualité, surtout à la carte. Certains équipements cependant sont vieillissants ( coussins, transats, parasols...) ou très mals conçus ( terrasse autour de la piscine). En basse saison, l hôtel n est pas très fréquenté et l on peut se retrouver seul au restaurant ce qui donne un petit air tristounet ....
Response from K.Navin on Jul 21, 2017
Cher invité, Merci pour vos commentaires précieux. Nous espérons néanmoins que cela vous aidera dans vos recherches. Merci et meilleures salutations

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza fantastica!!! Super consigliato
Splendida esperienza. Stanza gigantesca con piscina privata in camera all'interno del bagno a cielo aperto. Personale cordiale. Colazione abbondante. Piscina molto bella. Spiaggia pulita
Response from Navin on Jul 19, 2017
Gentile Cliente Valutato, Grazie per aver soggiornato al Sun Aqua Pasikudah e per i tuoi preziosi commenti. I vostri complimenti sui nostri punti più sono molto apprezzati, così come le vostre osservazioni sui problemi negativi come questi ci permettono di intraprendere azioni correttive e garantire ai nostri ospiti un soggiorno eccellente e memorabile con noi. Vi ringraziamo per la vostra raccomandazione e non vediamo l'ora per il vostro prossimo soggiorno a Sun Aqua Pasikudah. Grazie e saluti, K.Navin

10/10 Excellent

Raphaël, le havre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que dire !!!! Le sun aqua est formidable ! La chambre avec petite piscine privative, sdb extérieur et avec vue panoramique sur la plage est tout simplement magnifique. La piscine est énorme. Le service est au petit soin. Passikudak étant en dehors de toute activité (en dehors bien évidemment des resorts aux alentours), le restaurant de l hôtel délivre de forts bons plats avec un prix "of course" d un resort !!!! Véritablement un très bon hôtel, à conseiller pour celles et ceux qui veulent lézarder tranquillement pendant quelques jours.
Response from General Manager on Sep 28, 2016
her Valued Guest, Je vous remercie de votre séjour à Sun Aqua Pasikudah et pour vos feedback.We précieux vous remercie de votre recommandation et nous attendons avec impatience votre prochain séjour à Sun Aqua Pasikudah. Merci et salutations, K.Navin

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel direkt am Strand
schöne große Zimmer, allerdings häufig Stromausfall, frische Bettwäsche nur auf ausdrücklichen Wunsch. Strand leider ungepflegt, Gläser, gebrauchte Handtücher werden nur abends weggeräumt, dementsprechend schaut es nachmittags am Pool und Strand aus. Zudem sehr flaches Wasser, schwimmen im Meer vor dem Hotel nicht möglich, Pool sehr heißes Wasser, über 34° - also keine Abkühlung). Tagsüber Getränke bestellen nur mit langer Suche nach irgendeinem Kellner möglich. Personal spricht sehr schlechtes Englisch, egal ob Rezeption, Spa oder Restaurant. Angeblich gab es eine HappyHour mit Rabatt auf Getränke an der Bar. Leider wurde dieser Rabatt nur versprochen, aber nie gewährt. Auschecken aus dem Hotel dauerte über 20min, da die Einzelbelege erst umständlich zusammenaddiert werden mussten. Es ist definitiv kein 5-Sterne-Hotel, auf Sri Lanka hatten wir deutlich bessere Hotels kennengelernt.
Response from K.Navin on Sep 28, 2016
Sehr geehrter Gast, Vielen Dank für Sun Aqua Pasikuda bleiben und für Ihr wertvolles Feedback. Ihre Komplimente für unsere Pluspunkte werden sehr geschätzt, sowie Ihre Kommentare zu den negativen Probleme, da diese es uns ermöglichen, Korrekturmaßnahmen zu ergreifen und sicherzustellen, dass unsere Gäste einen ausgezeichneten und unvergesslichen Aufenthalt bei uns gegeben. Wir danken Ihnen für Ihre Empfehlung und wir freuen uns auf Ihren nächsten Aufenthalt im Sun Aqua Pasikuda. Danke und Grüße,

8/10 Good

Marie-Ange, antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour agréable mais attention à la nuisance
Séjour agréable de 6 nuits à l'hôtel Sun Aqua Passikudah. Trés jolie chambre, bon équipement, bon wifi. Problème avec les corbeaux voleurs qui ne cessent de venir crier dans les salles de bains ouvertes et voler de la nourriture lors du petit déjeuner et voler des affaires à la piscine.

6/10 Okay

Sue, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
water too shallow and rocky for swimming.
Sunaqua is located at the wrong end of Pasikudah beach. The beach in front of the hotel is too shallow and rocky for swimming. you can walk to the public beach to swimming however the public beach is busy during weekend. Other than that, the hotel itself is pretty good. It even provides ladies sanitary items which comes very handy and this shows hotel's attention to detail.
Response from Al on Aug 18, 2016
Dear Valued Guest, Thank you for staying at Sun Aqua Pasikudah and for your valuable feedback. Your compliments on our plus points are greatly appreciated, as well as your comments on the negative issues as these enable us to take corrective action and ensure our guests are given an excellent and memorable stay with us. We thank you for your recommendation and we look forward to your next stay at Sun Aqua Pasikudah. Thanks and Regards, Althamish

10/10 Excellent

Arny, Firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel, mare non eccellente
Ottimo albergo di recente costruzione di fronte alla spiaggia di Pasikudah. Personale cortese e disponibile. Cucina di notevole qualità sia per i piatti "a la carte"che per quelli del buffet. Prezzi per le consumazioni extra non economici ma sostanzialmente accettabili in relazione alla "location". Mare di fronte all'Hotel: punto dolente poichè la presenza di residui di corallo, le formazioni di alghe ed il livello solitamente molto basso dell'acqua (almeno nelle ore diurne) rende non facile nè piacevole bagnarsi e, se si desiderano condizioni di mare decisamente migliori, occorre camminare verso ovest per 15-20 minuti oltrepassando il posto di polizia turistica e l'antistante spiaggia "libera" ed eventualmente arrivare alla spiaggia dell' Uga Bay.
Piscina

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hieno ja rauhallinen viiden tähden resort
Lomamme Sun Aquassa oli rentouttava ja nautinnollinen. Hotellissa ei tarvitse kantaa huolta mistään, sillä henkilökunta kyllä tekee kaikkensa vieraiden viihtymisen eteen. Sun Aqua on hieno ja uusi viiden tähden resort, joka on omiaan rentoutumiseen. Lähistöllä ei ole juuri mitään - esimerkiksi kauppoja ei ole ainuttakaan, vain muutama kioski - ja lähimpään kyläänkin on mentävä tuktukilla. Tämän vuoksi aktiviteetteja on siis käytännössä rentoutuminen, uiminen ja snorklailu, eli vilkasta kaupunkielämää kaipaavan ei kannata tänne suunnata. Negatiivisena puolena tässä on tietysti se, että syöminen on melkeinpä hoidettava hotellilla. Olimme itse matkalla kesäkuun alussa, jolloin ei ollut sesonkiaika ja buffet-ruokailuja ei vielä järjestetty, joten a la carte -lista alkoi käydä jokseenkin pitkästyttäväksi. Hotellin ranta on todella kaunis ja siellä on mukava loikoilla riippumatossa ja lueskella kirjaa. Uiminen rannalla on vaikeaa rannan mataluuden vuoksi, mutta hotellin uima-allas on huikea.
Response from Althamish on Jun 30, 2016
Dear Valued Guest, Warm greetings from Sun Aqua Pasikudah. Thank you for the recent stay with us and we are pleased to know that you have had a fabulous time with us. It is indeed a pleasure catering to your need. We really do hope that you enjoyed the resort facility and rest assured that we will continue to strive to give our excellent service to our valued guest, like you in the future. We will all be delighted to welcome you back here and as well as your friends too! On behalf of the whole staff, our sincerest gratitude. Sincerely, Althamish

6/10 Okay

fujifuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビーチフロントはハズレです
隣のug bay に2泊、こちらに2泊しました。ホスピタリティや設備は良いのですが、二回目に行くかと聞かれたら、正直NOです。理由は三つあります。ビーチが目の前ですが、遠浅で、底がサンコの死骸とヌルヌルで泳げません。食事が美味しくありません。お客が少な過ぎて寂れています。何でこの評価か付いているのか疑問です。ハズレのホテルでした。
Response from K.Navin on Jun 3, 2016
各位ゲスト、多くのおかげであなたのサポートをし、このレビューを書いて時間を割いて。我々は正式にあなたのコメントから欠点に注意していると我々は我々のパフォーマンスを向上させることを確実にするために努力します。我々は、彼らが私たちは優れた顧客サービスを提供する中で、私たちに求められているものを測る手助けとして非常に真剣にひとつひとつのコメントを取ります

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel at useless beach
Hotel was great and service was very good. However if you are looking to spend some time on the beach with swimming, this will not be possible (there is a reef which makes the water not deeper then 50cm at all). However ther is at the other side of the a very nice beach with waves and good to swimm.
Response from Althamish on Apr 17, 2016
Dear Guest, Thanks for your heartening words. Nature is always beautiful. Once again we welcome you to our splendid resort. Regards,

10/10 Excellent

Doris, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel mit Top Strand
Perfektes Hotel zum Entspannen und Runterkommen. Wunderschöner Sandstrand - sehr ruhig bis menschenleer. Vorgelagertes Riff - somit ruhiges Meer. Das Hotel können wir wirklich weiterempfehlen - auch für Familien mit Kindern
Response from Navin on Apr 1, 2016
Dear Doris, Sehr geehrter Gast, Vielen Dank für den Aufenthalt bei uns und Ihre freundlichen Kommentare. Wir hoffen, dass Sie zurückkehren und bleiben Sie mit uns bald wieder.

10/10 Excellent

Sandrine, Suisse

Liked: Cleanliness, property conditions & facilities, room comfort
Très bel hôtel
Hôtel magnifique. Les chambres sont spacieuses, avec un coin salon et une immense salle de bains à ciel ouvert. Rarement vu une si belle chambre, nous avons été surclassé dans une suite Océan. C'était génial. La piscine est grande et propre. La plage est jolie. Nous n'avons pas trouvé de points négatifs. Tout était parfait.
Response from K.Navin on Apr 1, 2016
Dear Sandrine, Thank you so much for your kind comments. We are very happy you enjoyed your stay and we look forward to your return.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Navin on Apr 1, 2016
Dear Jonathan, Thank you very much for staying with us and your Valuable Review. We hope you will return and stay with us again soon .

10/10 Excellent

RAPHAEL, Bruxelles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout simplement magnifique
De loin le meilleur des hôtels lors de nos 21 nuitées au Sri Lanka. Au total nous avons logés dans 8 établissements différents. Tous nos hôtels sélectionnés étaient des 4 et 5 étoiles. Je vous le recommande....
Response from Navin on Apr 1, 2016
Dear Raphael, Thank you very much for staying with us and your valuable review. we hope you will return soon. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Aufenthalt in super Hotel
Hotel war sehr sauber und hochwertig. Personal stets freundlich und zuvorkommend. Region ist noch nicht wirklich touristisch erschlossen, daher ausserhalb der Hotels die in der Bucht angesiedelt sind, keine entsprechende Infrastruktur (Lokale, Restaurants). Strand ist schön, Meer jedoch sehr flach (hüfthoch) - ist für Familien mit Kindern aber sicher vorteilhaft. Essen sehr gut, wenn auch bei längerem Aufenthalt die Abwechslung fehlt. Hier kann man aber auch mal auf die anderen Hotels ausweichen. Tipp für das Hotel: Ein Verleih von Motorrädern wäre sicher vorteilhaft um mehr Abwechslung zu verschaffen.
Response from K.Navin on Apr 1, 2016
Dear Valued Guest, Thank you very much for staying with us and your valuable review. there have been more developments in local infrastructure. we have already made changes to our menu and look forward to offer you several new dishes to add to our variety. we plan to have bicycles available in the future for guest to use .

8/10 Good

pascal, garches

Liked: Cleanliness, room comfort
Hôtel à taille humaine
Très bel hôtel 5 étoiles, mais en rodage... Des petites choses peuvent encore manquer au niveau de l'équipement de la chambre. Le personnel est parfois inexistant..
Response from K.Navin on Apr 1, 2016
Dear Pascal , Thank you so much for staying with us and your kind comments. we have worked on improving the service and feel that better than last year.