Title: TownePlace Suites by Marriott Kalamazoo - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1753850&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TownePlace Suites by Marriott Kalamazoo Travelers can stay active in the fitness center or take a refreshing dip in the indoor pool while enjoying exceptional service from the friendly staff. ## Photo gallery for TownePlace Suites by Marriott Kalamazoo ![Suite, 1 Bedroom - TownePlace Suites by Marriott Kalamazoo (Kalamazoo)](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/7b204212.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, desk, iron/ironing board, free cribs/infant beds - TownePlace Suites by Marriott Kalamazoo (Kalamazoo)](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/97824248.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom | Living room - TownePlace Suites by Marriott Kalamazoo (Kalamazoo)](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/a730cec2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![42-inch LED TV with satellite channels, TV - TownePlace Suites by Marriott Kalamazoo (Kalamazoo)](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/4f8a5fb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - TownePlace Suites by Marriott Kalamazoo (Kalamazoo)](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/2f85272c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies TownePlace Suites by Marriott Kalamazoo offers a comfortable base with a gym, indoor pool, free in-room WiFi, business center, and snack bar/deli. Guests consistently praise the helpful staff. ## Reviews 7.8 Good ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1753850&PinnedHotelID=1753850&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1753850&PinnedHotelID=1753850&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1753850&PinnedHotelID=1753850&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1753850&PinnedHotelID=1753850&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1753850&PinnedHotelID=1753850&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1753850&PinnedHotelID=1753850&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1753850&PinnedHotelID=1753850&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1753850&PinnedHotelID=1753850&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 8 of 8 rooms ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/a730cec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Separate bedroom - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Studio, 1 King Bed with Sofa bed ![42-inch LED TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/58385ae7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed 8.4 Very good 12 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Sofa bed - 313 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 2 Queen Beds ![42-inch LED TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/09cf3d7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds 9.0 Wonderful 12 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Premium bedding - 343 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom ![42-inch LED TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/4f8a5fb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible) ![Premium bedding, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/2475a18d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Hearing Accessible) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Premium bedding - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ![Premium bedding, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/2475a18d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Premium bedding - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 2 Queen Beds (Hearing Accessible) ![Premium bedding, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/679033ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds (Hearing Accessible) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Premium bedding - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr) ![Premium bedding, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1760000/1753900/1753850/99053715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher LED TV Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Free daily continental breakfast](https://images.trvl-media.com/lodging/56000000/55290000/55282900/55282885/29c51745.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### avid hotel Kalamazoo East by IHG Milwood - Breakfast included - Free WiFi - Air conditioning - Gym 8.6 Excellent 469 reviews CA $117 CA $135 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Kalamazoo-Hotels-Avid-Hotel-Kalamazoo-East.h55282885.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=486&destination=Kalamazoo&destType=MARKET&latLong=42.291706,-85.587227&searchId=ac987fd7-f6c2-4e27-a4c5-238f0ba1c422&top_cur=CAD) Ad ![Studio Suite](https://images.trvl-media.com/lodging/3000000/2860000/2853100/2853004/b0380401.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Candlewood Suites Kalamazoo Se by IHG Kalamazoo - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKalamazoo-Hotels-TownePlace-Suites-By-Marriott-Kalamazoo.h1753850.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKalamazoo-Hotels-TownePlace-Suites-By-Marriott-Kalamazoo.h1753850.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.23359%2C-85.67727&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yNhHNwV4dDG9ldDX_c-tSfUgM9U=) 5683 S 9th Street, Kalamazoo, MI, 49009 #### What's nearby - Al Sabo Preserve \- 6 min walk \- 0.6 km - Kalamazoo Valley Community College \- 11 min walk \- 1.0 km - Atwater Millpond \- 2 min drive \- 3.2 km - Flesher Field \- 2 min drive \- 2.9 km - Western Michigan University \- 9 min drive \- 12.1 km #### Getting around - Kalamazoo Transportation Center - 15 min drive - Gerald R. Ford International Airport (GRR) - 54 min drive #### Restaurants - ‪McDonald's - ‬12 min walk - ‪Culver's - ‬14 min walk - ‪Starbucks - ‬11 min walk - ‪Starbucks - ‬6 min drive - ‪Crumbl Cookies - ‬6 min drive ## About this property ### TownePlace Suites by Marriott Kalamazoo Property highlights Take advantage of free continental breakfast, dry cleaning/laundry services, and a gym at TownePlace Suites by Marriott Kalamazoo. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli. Other perks include: - An indoor pool - Free self parking - Express check-out, luggage storage, and a 24-hour front desk - An elevator, coffee/tea in the lobby, and a front-desk safe - Guest reviews give top marks for the helpful staff Room features All 80 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with free toiletries and hair dryers - 42-inch LED TVs with premium channels - Kitchens, full-sized refrigerators/freezers, and dishwashers ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/110000/101900/101898/fc3b4ab2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Kalamazoo West Kalamazoo - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 771 reviews CA $105 CA $121 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=101898&PinnedHotelID=101898&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/6000000/5020000/5013300/5013274/25acad2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn & Suites Kalamazoo Southwest Kalamazoo - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 1,004 reviews CA $99 CA $114 total includes taxes & fees Jan 12 - 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Parking included - Free WiFi 8.4 Very good 410 reviews CA $133 CA $152 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=34754459&PinnedHotelID=34754459&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/550000/544100/544006/w865h650x0y0-662d3581.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kalamazoo Hotel and Suites Milwood - Pool - Breakfast included - Parking included - Free WiFi 7.2 Good 676 reviews CA $113 CA $130 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=544006&PinnedHotelID=544006&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Indoor pool ### Family friendly - In-room crib - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 3 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 42-inch LED TV with premium satellite channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Kitchen - Microwave - Paper towels - Stovetop - Toaster ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Early check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 50.00 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 55 lbs per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation An off-leash area is available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 100 per accommodation, per stay (maximum USD 50.00 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as TownePlace Suites Marriott Kalamazoo TownePlace Suites Marriott Kalamazoo Hotel Towne Suites riott Kalamazoo TownePlace Suites by Marriott Kalamazoo Hotel TownePlace Suites by Marriott Kalamazoo Kalamazoo TownePlace Suites by Marriott Kalamazoo Hotel Kalamazoo ## Frequently asked questions ### Does TownePlace Suites by Marriott Kalamazoo have a pool? ### How much does it cost to stay at TownePlace Suites by Marriott Kalamazoo? ### Is TownePlace Suites by Marriott Kalamazoo pet-friendly? ### How much is parking? ### What time is check-in at TownePlace Suites by Marriott Kalamazoo? ### What time is check-out at TownePlace Suites by Marriott Kalamazoo? ### Where is TownePlace Suites by Marriott Kalamazoo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## TownePlace Suites by Marriott Kalamazoo Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 7.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 148 8 - Good 111 6 - Okay 57 4 - Poor 32 2 - Terrible 27 ## Reviews ### 10/10 Excellent #### Gerardo Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Stay The place was nice, clean, well lit parking area & the staff was very friendly. Will definately be staying here again when we come back to visit. ##### Gerardo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Gracie Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very polite workers. Breakfast was good. ##### Gracie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jeanne May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kazoo stay Very nice stay. We came to see grandchildren a d we enjoyed the nice large room with refrigerator, sto.ve and many amenities. ##### Jeanne Stayed 2 nights in May 2025 ### 8/10 Good #### James Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place.. i had a problem with the room i got when i checked in... the front desk person change my room to a different one to make sure i was happy... i would go back again ##### James Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jacob May 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome hotel at a great price! Staff was great) will definitely be back ##### Jacob Stayed 1 night in May 2024 ### 10/10 Excellent #### Kalli Jun 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff and plenty of amenities. The breakfast included was delicious. I would definitely stay here again. ##### Kalli Stayed 1 night in Jun 2024 ### 6/10 Okay #### Betty Jul 10, 2025 Liked: Staff & service, room comfort #### Comfortable Someone had either thrown up or out the other end onto the wall that wasn’t cleaned up. The toilet tub and sink were clean but hair and dust on edges of floor and onboards along with tags from items left by a previous guest and the carpet didn’t look like it had been vacuumed. The bed was super comfortable and clean. The pool was chilly but clean and lots of towels. Staff and breakfast options were great. ##### Betty Stayed 1 night in Jul 2025 ### 8/10 Good #### Cathy Apr 3, 2025 Liked: Cleanliness, amenities Room was great, BIG. Would be a place to stay for extended periods of time. Had full kitchen, 2 closets, dining table. Only thing missing was hairdryer. ##### Cathy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Rajat Jan 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean rooms and staff were very friendly.Amazing service! ##### Rajat Stayed 1 night in Dec 2023 ### 10/10 Excellent #### John Sep 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect place to stop and unwind Stayed here for 3 weeks and enjoyed every day of it. Breakfast was amazing with real eggs and bacon, the property was clean and quiet and most of all the service was exceptional. ##### John Stayed 6 nights in Sep 2023 ### 10/10 Excellent #### Sharon Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is the number one asset. Everyone was so kind and courteous, desk staff, dining staff and housekeeping. They made us feel so welcomed. I would definitely stay here again just because of them. ##### Sharon Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Margaret May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was nice. Large and comfortable. Had everything needed for a long stay. We had family in other rooms. They had no issues until our last night when one of my family members found a bedbug in their bed. Staff moved them to another room. ##### Margaret Stayed 3 nights in May 2025 ### 10/10 Excellent #### rubie Mar 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was really impressed everything was nice and clean it was really quiet. The staff was friendly. The breakfast was good. ##### rubie Stayed 1 night in Mar 2024 ### 6/10 Okay #### Michele Apr 27, 2025 Liked: Staff & service Disliked: Property conditions & facilities Staff was so friendly and professional but the rooms were clean but very run down and need a facelift! Made if feel dirty. ##### Michele Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### FRANCISCO Feb 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and seems well managed ##### FRANCISCO Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Jason Apr 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The suite was comfortable, quiet and had all the amenities I needed for a relaxing business trip. The only issue I had was that the air conditioner vent filters were clogged with dust and crap which made the units run constantly. After I washed them out everything was great. ##### Jason Stayed 1 night in Apr 2025 ### 8/10 Good #### Jesse Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great stay. When I arrived to this location after I booked through Expedia for better rates I had learned right away when checking in that their system hard drive was severely corrupted.tge place was nice staff was nice even though I had to deal with 3 different inconvent issues, I understand that they were dealing with a complete system crash the three days I booked. I don't hold this against them but had to deal with it. I ended up staying a extra night I spoke with management to drip a flawed charge also they didn't charge me the extra night.profeshionalness of the situation could have been more transport but again it seemed like they were dealing with a huge system corruption. Also it was very clean but I will note that this location has a kitchen the rooms, everything was clean but Everytime you walked in it smelled like musky mildew obviously from the kitchen. ##### Jesse Stayed 3 nights in Aug 2025 ### 8/10 Good #### Sarah May 3, 2025 Liked: Cleanliness, staff & service The staff is extremely friendly and helpful! The property itself is a bit outdated and well loved, with a few housekeeping issues within the room itself. Stains on the couch, found a pair of men's socks under the couch, toilet doesn't refill in tank in order to flush the toilet. Pool is quite cold but fairly well kept, with a full stock of pool towels. Perfect for what you'd expect for the price. ##### Sarah Stayed 1 night in May 2025 ### 10/10 Excellent #### Ronda Aug 30, 2024 Liked: Amenities I would like to say this stay was wonderful. Your staff member, Punkin, truly make an impression with us. She was incredible and went above and beyond with her customer service. We stayed in room 104 and 108 and she was amazing for us. We did have to move to room 108 as there was a tv issue but she quickly took care of us. Not to mention best breakfast ever at a hotel. We were very pleased with our stay. ##### Ronda Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Ted Sep 17, 2023 Disliked: Property conditions & facilities Staff is very friendly but the room needs new carpet. ##### Ted Stayed 1 night in Sep 2023 ### 4/10 Poor #### Kayla May 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was very nice. But trying to go swimming was a big disappointment. We purchased this hotel for the purpose of the pool. But it wasn't worth risking my child's safety to go swimming. A lot of unattended children in the pool and my child left crying due to having to leave the pool area. We had to leave because the other children were running my kids over and knocking into my child while he was on the stairs. ##### Kayla Stayed 1 night in May 2025 ### 8/10 Good #### Andrew Dean Oct 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff exceptionally friendly and welcoming - nice upgrades in the rooms. TVs could be larger, and mattresses feel old/worn. Also there needs to be a ‘constant fan’ on HVAC system. Otherwise it gets deathly quiet ##### Andrew Dean Stayed 1 night in Oct 2023 ### 4/10 Poor #### Suzanne Aug 25, 2024 Liked: Staff & service, room comfort Disliked: Cleanliness When we got there, we were put into a room that hadn’t been cleaned yet. We went back and got another room. The new room they put us in did not have bedding for the sleeper sofa or toilet paper so I had to go back down and get that. The room was spacious, breakfast was good and the shower was good. The hairdryer was missing from the bathroom. ##### Suzanne Stayed 1 night in Aug 2024 ### 8/10 Good #### Alan Jul 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We'd stayed at another Marriott extended-stay property just before this one with excellent evals. This property was not quite as roomy although still adequate. The other property's kitchenette was fully equipped. This one had a couple plates and cups, no glasses, no knives / forks / spoons, no cooking utensils. Staff indicated they were trying to get corporate approval to order more. Gas grill on patio outside pool was nice. ##### Alan Stayed 5 nights in Jul 2024 ### 6/10 Okay #### Michael Sep 16, 2023 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### Nice hotel with poor service Nice property with comfortable well laid out rooms. Tons of storage space. Staff however need some training. Very few times did we see front desk staff, and they actively refused to clean the room on a multi night stay. We have always trusted the Marriott brand to provide a good product and great service, unfortunately we received poor service at this property. ##### Michael Stayed 5 nights in Sep 2023 ## Expedia's Latest Trends ### Hotels > [St. Clair Inn](https://www.expedia.ca/Port-Huron-Hotels-The-St-Clair-Inn.h36685.Hotel-Information) > > [Best Western Sault Ste. 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