Title: Tsumagoi Resort Sai No Sato - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=18049449&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tsumagoi Resort Sai No Sato From the lazy river to mini golf, archery to horseback riding, this family-friendly resort near Kakegawa Castle offers activities for everyone ## Photo gallery for Tsumagoi Resort Sai No Sato ![Waterslide - Tsumagoi Resort Sai No Sato (Kakegawa)](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/02346941.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath - Tsumagoi Resort Sai No Sato (Kakegawa)](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/0043d76b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Tsumagoi Resort Sai No Sato (Kakegawa)](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/95a266fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Non Smoking (North Wing) - Tsumagoi Resort Sai No Sato (Kakegawa)](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/5b5c4f3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Tsumagoi Resort Sai No Sato (Kakegawa)](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/50214fb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tsumagoi Resort Sai No Sato offers a peaceful retreat with a variety of activities. Visitors can enjoy the indoor mineral hot spring, schedule a massage or facial, and browse on-site shops. The resort's popularity comes from its diverse recreation options for all ages. ## Reviews 7.6 Good ## Popular amenities - Pool - Spa - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar. 11 - Mar. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 12 - Mar. 13](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room, Non Smoking (North Wing) ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/416ecf8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking (North Wing) 8.0 Very good 4 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Refrigerator TV Blackout drapes/curtains Toilet with electronic bidet - 563 sq ft - Sleeps 5 - 5 Twin Beds ### View all photos for Standard Twin Room, Non Smoking (South Wing) ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/7432a3d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking (South Wing) ### Highlights Individually furnished Individually decorated Air conditioning Heating Refrigerator TV Blackout drapes/curtains Toilet with electronic bidet - 301 sq ft - Sleeps 3 - 3 Twin Beds ### Standard Twin Room - South Wing - Sleeps 3 ### View all photos for Deluxe Family Room - North Wing ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/f593a9d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - North Wing - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKakegawa-Hotels-TSUMAGOI-RESORT-SAI-NO-SATO.h18049449.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKakegawa-Hotels-TSUMAGOI-RESORT-SAI-NO-SATO.h18049449.Hotel-Information) ## About the area Located in Kakegawa, Tsumagoi Resort Sai No Sato is in the mountains. The area's natural beauty can be seen at Kakegawa Kachoen Park and Mt. Ogasayama, while Kakegawa Ninomaru Museum and Shihesido Art House are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Shizuoka Stadium ECOPA. Be sure not to miss outdoor adventures like horse riding and hiking/biking trails. [Visit our Kakegawa travel guide](https://www.expedia.ca/Kakegawa.dx6152297) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.76222%2C138.04340&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=onT1fuZGwnwXFJIWGXkQpnILlcs=) Tamari 2000, Kakegawa, Shizuoka, 436-0011 ### What's nearby - ![Kakegawa castle against sky background in Kakegawa-shi Shizuoka, Japan](https://images.trvl-media.com/place/553248621532772932/8368c5df-e254-4a8c-8638-6b8ff0b1a6d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kakegawa Castle 5 min drive \- 4.3 km - Tsumakoi Sound Illumination 12 min walk \- 1.0 km - Kakegawa Kachoen Park 4 min drive \- 3.2 km - Shizuoka Stadium ECOPA 14 min drive \- 9.7 km - Kawane Thermal Spa 54 min drive \- 33.5 km ### Getting around - Hamamatsu Station 27 min drive - Mt. Fuji - Shizuoka Airport (FSZ) 20 min drive ### Restaurants - 豚そば 金龍 6 min drive - コメダ珈琲店 5 min drive - さわやか 4 min drive - 日本茶 きみくら 本店 4 min drive - 茶寮 きみくら 4 min drive ## About this property ### Tsumagoi Resort Sai No Sato Family-friendly hotel near Kakegawa Kachoen Park Located close to Kakegawa Castle and Takenomaru, Tsumagoi Resort Sai No Sato provides an indoor mineral hot spring (onsen), a terrace, and shopping on site. Active travelers can enjoy archery, cycling, and horseback riding at this hotel. For some rest and relaxation, visit the sauna, and indulge in a massage or a facial. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to mini golf and a garden, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool along with a lazy river and a waterslide - Buffet breakfast (surcharge), free train station pick-up, and bike rentals - 3 indoor tennis courts, self parking (surcharge), and a water park (surcharge) - An elevator, a gift shop, and a front-desk safe Room features All 232 individually furnished rooms have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and deep soaking tubs - 22-inch TVs with digital channels - Refrigerators, electric kettles, and heating ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19990000/19984200/19984108/0c9d701e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LiVEMAX Kakegawa-Ekimae Kakegawa - Free WiFi - Air conditioning - Laundry - Housekeeping 7.4 Good 193 reviews CA $53 CA $59 total Apr 9 - Apr 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=19984108&PinnedHotelID=19984108&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/7000000/6030000/6022500/6022474/9105541a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Express Kakegawa Natural Hot Spring Kakegawa - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 612 reviews CA $77 CA $86 total Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=6022474&PinnedHotelID=6022474&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/20000000/19110000/19109300/19109246/7059f10c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HATAGO INN Shizuoka Yoshida IC Shimada - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 587 reviews CA $49 CA $55 total Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=19109246&PinnedHotelID=19109246&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/18000000/17370000/17369800/17369799/adad5c5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Kakegawa Station Shinkan Line Minami Kakegawa - Breakfast included - Free WiFi - Air conditioning - Parking available 8.4 Very good 293 reviews CA $73 CA $81 total Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=17369799&PinnedHotelID=17369799&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/5000000/4660000/4651700/4651672/1596f5d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Route Inn Kakegawa Inter Kakegawa - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 110 reviews CA $106 CA $117 total Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=4651672&PinnedHotelID=4651672&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; Italian cuisine](https://images.trvl-media.com/lodging/8000000/7330000/7329800/7329758/75abc77e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Okura Act City Hotel Hamamatsu Naka Ward - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,003 reviews CA $149 CA $180 total Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=7329758&PinnedHotelID=7329758&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/119000000/118410000/118402000/118401912/303eafcc_edited_a7f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Hotel KAKEGAWA Kakegawa - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 8 reviews CA $68 CA $76 total Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=118401912&PinnedHotelID=118401912&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100590000/100581300/100581295/4bc13263.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centurion Hotel Hamamatsu Naka Ward - Free WiFi - Air conditioning - Breakfast available - Parking available 8.2 Very good 133 reviews CA $41 CA $46 total Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=100581295&PinnedHotelID=100581295&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/16000000/15130000/15128900/15128842/7c99ac87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LiVEMAX Hamamatsu-Ekimae Naka Ward - Free WiFi - Air conditioning - Laundry - 24/7 front desk 7.2 Good 301 reviews CA $55 CA $66 total Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=15128842&PinnedHotelID=15128842&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Suite, Multiple Beds (Japanese Western Style)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/5f0c4aed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mercure Lake Hamana Resort & Spa Nishi Ward - Pool - Spa - All-inclusive - Kids pool 8.0 Very good 629 reviews CA $99 CA $123 total Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18049449,19984108,6022474,19109246,17369799) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up and drop-off shuttle from 8:30 AM to 9:00 PM - Train station shuttle on request - Self parking on site (JPY 500 per stay) - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person - 2 restaurants - A bar/lounge ### Restaurants on site - Bar&Restaurant JARDIN - Buffet Terrace ### Things to do - 11 outdoor tennis courts - 3 indoor tennis courts - Archery - Bicycle rentals - Full-service spa - Horseback riding/rentals - Lazy river - Mini golf - Seasonal outdoor pool - Shopping - Table tennis - Water park - Waterslide ### Family friendly - In-room refrigerator - Laundry facilities - Lazy river - Mini golf - Seasonal outdoor pool - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Conference center ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Facials - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Sauna - Separate men/women areas in public bath - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 22-inch TV with digital channels ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:30 PM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 1980 per person - Self parking fee: JPY 500 per stay - Facilities fee: JPY 1100 per person, per night and includes use of: sauna; hot tub; spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The seasonal pool will be open from July to August Pool access available from 9 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transportation to and from this property Children under 12 years old are not allowed in the swimming pool without adult supervision Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as TSUMAGOI RESORT SAI NO SATO Kakegawa TSUMAGOI SAI NO SATO Kakegawa TSUMAGOI SAI NO SATO Tsumagoi Sai No Sato Kakegawa TSUMAGOI RESORT SAI NO SATO Hotel TSUMAGOI RESORT SAI NO SATO Kakegawa TSUMAGOI RESORT SAI NO SATO Hotel Kakegawa ## Frequently asked questions ### Does Tsumagoi Resort Sai No Sato have a pool? ### How much does it cost to stay at Tsumagoi Resort Sai No Sato? ### Is Tsumagoi Resort Sai No Sato pet-friendly? ### How much is parking? ### What time is check-in at Tsumagoi Resort Sai No Sato? ### What time is check-out at Tsumagoi Resort Sai No Sato? ### Where is Tsumagoi Resort Sai No Sato located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tsumagoi Resort Sai No Sato Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 6.6 Location ### 8.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 21 8 - Good 43 6 - Okay 21 4 - Poor 7 2 - Terrible 5 ## Reviews ### 6/10 Okay #### Dominik Mar 9, 2026 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Eher für ältere Reisende oder Familien ausgelegt. Der Onsen/Wellnessbereich war sehr schön. Der Wasserpark hatte geschlossen. Dieser Öffnet nur im Sommer. Davon wussten wir nichts und im Internet war das auch nicht direkt ersichtlich. Die Lage ist unvorteilhaft, wenn man kein Auto hat. ##### Dominik Stayed 2 nights in Mar 2026 ### 8/10 Good #### Mieo Dec 11, 2025 Liked: Staff & service Disliked: Amenities 季節的なものなのでしょうが、滞在期間中はお盆明け後なのに、人でごった返していた。 出張での利用なので、次回から避けようと思う。 ##### Mieo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ペット同伴可が良かったです ##### ?? Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Peter Jul 24, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Don’t go there value and price is not in line Hotellet er fra 70/80’erne og det er stadigvæk samme stil og med samme interiør. Flere steder er hotellet ikke vedligeholdt og tapetet skaller af samt løse genstande er fikset med tape. Værelserne er i rimelig stand, men gulvtæppet ved flere steder er gået op og ikke repareret. Samme udfordring på hele hotellet. Alle ekstra aktiviteter koster penge dvs. at skal man i badeland eller prøve tennis. Så koster det ekstra. Badelandet koster 2.600 yen for voksne og 1.400 for børn pr. dag. Herudover skal man sætte udgifter af til leje af solstole og mad inde på badeområdet (ca. det dobbelte af priserne i alm. butikker). Inden man får set sig om har en børnefamilie på 4 hurtigt brugt 12-15K yen på en dag. Alle disse omkostninger skal ses oven i at hotellet koster forholdsvis mange penge at bo på. For 6 nætter med halvpension (morgen/aften buffet) betalte vi alene 400K yen. Det er klart den dyreste overnatning vi har pr. nat på vores rundrejse. Til sammenligning har vi boet ved Universal og Disney med morgenmad inkluderet. Generelt er hotellet i forfald og det er alt for dyrt ift. den kvalitet man får. Når mandetur skal lægge udgifter til badeland eller andet oven i, er det uacceptabelt. Deres billeder afvigelser er 10-15 år gamle og på ingen måder retvisende. I tillæg er der utroligt lyt mellem værelserne, så man kan høre alle der går på gangene eller tager sig et bad. ![](https://a.travel-assets.com/ugc/hotel-reviews/1420fb11-85d0-4bbf-8a35-b587111b7d7b-1753334487522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc91acb8-bd5d-4ab5-ac68-cd377e8f3142-1753334487046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98965d94-465c-4ebe-ac7d-4690c56df8a5-1753334487840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/382e9495-510d-43e5-bd9b-7a15c5c7998e-1753334487839.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Peter Stayed 6 nights in Jul 2025 ### 8/10 Good #### Eriko Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝起きた時、新緑の美しさと鳥の鳴き声に感動しました。ベランダが清掃されていればより良かったです。 バイキング会場は思っていたより近く感じました。温泉施設までバスを出していただき助かりました。 ホテルよりも、Expediaアプリで困りました。 今回は、こどもの年齢がすべて0歳で登録されていました。自分の登録ミスかもしれませんが、確かめる術がありませんでした。 追加料金を支払ってホテルに対応していただき、なんとかなりました。 前回の予約では、値段がホテル側の計算と違うとホテルから連絡をもらいました。 一度アプリ側に問い合わせましたが、結局その後メールは頂けず音沙汰ないので予約はキャンセルしました。 海外のアプリだからシステムが違うとどちらのホテルからも指摘されました。 日本のホテル予約も快適に使えるアプリであって欲しいです。 ##### Eriko Stayed 1 night in Jul 2025 ### 8/10 Good #### Mieo Jun 26, 2025 Liked: Cleanliness, staff & service, room comfort #### 施設が古いだけ。 色々と口コミでは書いてあるけれども、ノース棟に泊まればいいだけ。「設備が古い」以外は良い施設だと思う。 ただ、いくつか気になった点 １:温泉施設棟まで遠い。行きは下り、帰りは登り。温まってから急坂を登ると汗をかいて意味がない。バスはもっとこまめにでていてほしい。１５分毎とか３０分毎ではなく。 ２、夕飯の際、ドリンクを作る方がずううううううっと携帯をいじっていて、ホールにすら目を向けない。その間他の方は忙しそうに動いている。仮に下に書類などが合って、発注業務をしていたとしても、それはバックオフィスでやって、もっとホールに目を向けるべきだし、パートやアルバイトを、手伝うべき。上に立つ者は皆の手本になってほしい。 ３:売店の女性、フロントスタッフさん達が非常に感じよかった。 ##### Mieo Stayed 1 night in Jun 2025 ### 6/10 Okay #### tomohito May 4, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 宿泊施設は少し古いですが、温泉の露天風呂は珍しいお風呂もあって楽しめました。 ホテルと温泉の距離が少し遠いので、少し時間に余裕を持ってチェックインすると食事までの間に入れます。 ##### tomohito Stayed 1 night in May 2025 ### 6/10 Okay #### Verified traveller Feb 16, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort 宿泊したのがサウスウィングだったのでフロント、食事会場、お風呂までは外に出て歩いて行く必要があった。年配の方には不便でお勧め出来ないのでノウスウイングに宿泊した方が良いです。お風呂に行くのに部屋のタオルを持って行かないといけないので、何度も温泉に入りたい人は自宅から何枚かタオルを持って行く方が良いです。 ##### Verified traveller Stayed 1 night in Feb 2025 ### 6/10 Okay #### hiroyuki Jan 7, 2025 Liked: Property conditions & facilities 娘達が宿泊を楽しみにしていましたが、部屋に入り洗面所の扉を開けた瞬間にゴキブリがいました。一瞬にして気持ちがブルーになり残念でした。 ##### hiroyuki Stayed 1 night in Jan 2025 ### 4/10 Poor #### akiko Dec 22, 2024 Disliked: Amenities, property conditions & facilities SOUTHスウィングから入浴場に行くまでの距離があり外を通るのでとても不便。 1階から5階までに宿泊した人は 駐車場も近くにないので重い荷物を持って移動するのが大変！ 近くに森林の湯があるけど宿泊者からは遠いし時間も早く閉まってしまうのでお風呂をゆっくり堪能できない。 次は泊まりたいと思わないです！ ##### akiko Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Verified traveller Dec 15, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ２回目はなし 施設へ入る際のスタッフ説明も分かりにくく、広大な施設内を入浴場へ行くにも自家用車で移動したため、湯冷めしてしまった。 ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### ? Jun 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 敷地はとても広いです。 冬の晴れた時は富士山が見えるようですので、冬にも行きたいです。 室内はとても綺麗で心地よかったです。 ##### ? Stayed 1 night in Jun 2024 ### 8/10 Good #### Tomoko May 28, 2024 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities サウスウィングとノースウィングの違いがわからなかったので、お値段が少し安いこともありサウスウィングに宿泊しました。 まずは、サウスウィングが、受付から離れていて、夜遅くに移動するのは少し怖かったです。お風呂に行くには、バスがあって本当に良かったです。 エレベーターホールや廊下、部屋の中もかなりカビ臭くて、つらかったです。 どこの部屋かわかりませんが、、足音などいろいろな音が朝早くから聞こえて、何度も起きてしまいました。 ただ、お風呂やレストラン、スタッフの方の対応は本当に素晴らしく、周りの緑に囲まれた景色も本当に良かったです。 また今後も掛川あたりに行く際には、必ず宿泊したいと思います。その際にはノースウィングで予約します。 ありがとうございました。 ##### Tomoko Stayed 1 night in May 2024 ### 8/10 Good #### Mayumi May 5, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities お風呂とっても良かったです。食事も特にマイナス点はないです。 ##### Mayumi Stayed 1 night in May 2024 ### 10/10 Excellent #### Yusuke Mar 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 家族旅行で利用させていただきました。バイキングも美味しく隣接されている森林の湯もとても快適でした。子供達も大喜び。スタッフの方々もとても親切で是非また利用したいと思います。 ##### Yusuke Stayed 1 night in Mar 2024 ### 8/10 Good #### Esmeralda May 29, 2023 Liked: Cleanliness, property conditions & facilities また夏に利用したいと思います。 ##### Esmeralda Stayed 2 nights in May 2023 ### 10/10 Excellent #### hisayo Mar 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 色々と遊ぶ所があり、とても良かった ##### hisayo Stayed 1 night in Mar 2023 ### 8/10 Good #### ?? Mar 20, 2023 セグウェイを初めて体験出来ました。面白いという噂をやっと理解できました。こんな感じでいろいろ楽しめるようになっているのがいい。 ##### ?? Stayed 1 night in Mar 2023 ### 8/10 Good #### AKIHIRA Oct 10, 2022 Liked: Staff & service, amenities, property conditions & facilities アクティビティが充実、食事最高、機会があれば夏にプールを利用してみたい。 ##### AKIHIRA Stayed 1 night in Oct 2022 ### 4/10 Poor #### M A Y U M I Aug 16, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort 建物が古くベッドも硬くて寝付けなかったが、 ビュッフェは良かった❗️ ##### M A Y U M I Stayed 1 night in Aug 2021 ### 8/10 Good #### Verified traveller Jul 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 建物自体は古かったですが、スタッフの方たちの対応がとてもよかったです。 ##### Verified traveller Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Mar 20, 2021 Liked: Cleanliness 大浴場が遠いのと、朝は使えないのが残念。温泉は快適。 ##### Verified traveller Stayed 1 night in Mar 2021 ### 8/10 Good #### Verified traveller Mar 15, 2021 Liked: Cleanliness, amenities 広大な敷地なので散策ができます。 ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Hiroki Aug 8, 2020 Liked: Staff & service, room comfort #### 家族全員で楽しめるホテル ホテル内に家族で楽しめる施設が多く、家族3人で楽しむことができました。 次は2泊してプールや他のアクティビティを楽しみたいです。 ##### Hiroki Stayed 1 night in Aug 2020 ### 8/10 Good #### Mika Jul 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### ちつま恋リゾート 今回は2泊朝食夕食付きのプランで滞在。 夕食が2日全く同じお料理、、、 残念でした。 かなり古い感じでしたが、 お値段的には、快適に過ごせました。 チェックアウト後にも温泉に入れるのはいいです。 ##### Mika Stayed 2 nights in Jul 2020 ### Expedia's Latest Trends ### Hotels > - [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > - [Hotel New Akao](https://www.expedia.ca/Atami-Hotels-Royalwing.h12843057.Hotel-Information) > - [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > - [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > - [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > - [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > - [Wakoshi Tobu Hotel](https://www.expedia.ca/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > - [Fuji Seiran](https://www.expedia.ca/Numazu-Hotels-Fuji-Seiran.h112037535.Hotel-Information) > - [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > - [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > - [Izu Atagawa Onsen Hotel Gyokuryu](https://www.expedia.ca/Higashiizu-Hotels-Tabist-Izu-Atagawa-Onsen-Hotel-Gyokuryu.h94176815.Hotel-Information) > - [Fujinomiya Green Hotel](https://www.expedia.ca/Fujinomiya-Hotels-Fujinomiya-Green-Hotel.h15401830.Hotel-Information) > - [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > - [Lectore Atami Momoyama (TKP Hotels & Resorts)](https://www.expedia.ca/Atami-Hotels-TKP-Hotel-Resort-Lectore-Atami-Momoyama.h12083171.Hotel-Information) > - [Relax Resort Hotel](https://www.expedia.ca/Atami-Hotels-Relax-Resort-Hotel.h12306191.Hotel-Information) > - [Hotel Route-Inn Shin Gotenba Inter](https://www.expedia.ca/Gotemba-Hotels-Hotel-Route-Inn-Shin-Gotenba-Inter-Kokudou246gou.h4651634.Hotel-Information) > - [Kuretake Inn Gotemba Inter](https://www.expedia.ca/Gotemba-Hotels-Kuretake-Inn-Gotemba-Inter.h14891951.Hotel-Information) > - [Hotel Green Plaza Hakuba](https://www.expedia.ca/Nagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information) > - [Atami Kinjokan](https://www.expedia.ca/Atami-Hotels-ATAMI-KINJOKAN.h21594674.Hotel-Information) > - [Toyoko Inn Gotemba Ekimae](https://www.expedia.ca/Gotemba-Hotels-Toyoko-Inn-Fujisan-Gotemba-Ekimae.h99336705.Hotel-Information) > - [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > - [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > - [The Lake View Toya Nonokaze Resort](https://www.expedia.ca/Niseko-Hotels-The-Lake-View-Toya-Nonokaze-Resort.h16360038.Hotel-Information) > - [Hotel Route Inn Susono Inter](https://www.expedia.ca/Susono-Hotels-Hotel-Route-Inn-Susono-Inter.h4642412.Hotel-Information) > - [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > - [Atami Korakuen Hotel](https://www.expedia.ca/Atami-Hotels-Atami-Korakuen-Hotel.h16709033.Hotel-Information) > - [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > - [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > - [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information)