Turtle Bay Resort

Photo gallery for Turtle Bay Resort

Primary image
On the beach, beach umbrellas, beach towels, snorkeling
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of Turtle Bay Resort

VIP Access

Turtle Bay Resort

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
57-091 Kamehameha Hwy, Kahuku, HI, 96731

Explore the area

  • Popular LocationTurtle Bay Palmer Course11 min walk
  • Popular LocationTurtle Bay12 min walk
  • Popular LocationTurtle Bay Beach16 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)56 min drive

Choose dates to view prices

About this area

Kahuku

Located in Kahuku, Turtle Bay Resort is in a rural area and on the beach. Travelers eager for a bit of culture can stop by Polynesian Cultural Center, while those wishing to experience the area's natural beauty can explore Turtle Bay Beach and Sunset Beach. Traveling with kids? Consider Waimea Valley and Dole Plantation. Scuba diving, parasailing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

What's nearby

  • Kuilima Cove - 9 min walk
  • Turtle Bay Faizo Course - 11 min walk
  • Turtle Bay Palmer Course - 11 min walk
  • Turtle Bay - 12 min walk
  • Turtle Bay Beach - 16 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 56 min drive

Restaurants

  • Roy’s Beach House - 12 min walk
  • Fumi's Kahuku Shrimp - 3 min drive
  • Kahuku Farms - 4 min drive
  • Romy's Kahuku Prawns and Shrimp - 4 min drive
  • Kahuku Grill - 5 min drive

About this property

Turtle Bay Resort

Upscale resort on the beach, with 2 outdoor swimming pools
At Turtle Bay Resort, spend the day at the beach, relax by one of the resort's 2 outdoor swimming pools, or enjoy the onsite golf course and full-service spa. All 443 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find room service, in-room massages, and hair dryers.
Turtle Bay Resort offers 443 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a golf course and outdoor tennis courts. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nalu Kinetic Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 36.65 per night; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 36.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 40-60 for adults and USD 40-60 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • 6 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Bicycle rentals
  • Canoe available
  • Ecotours
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (27997 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Restaurants on site

  • Surfer, The Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Oven
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 300 per accommodation, per stay, plus a deposit of USD 250 per stay
Welcoming dogs only
1 per room (up to 35 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 56.33 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 40 and USD 60 for adults, USD 40 and USD 60 for children (approximately)
  • Uncovered self parking fee: USD 36.65 per night (in/out privileges)
  • Uncovered valet parking fee: USD 36.65 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 300 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Bay Turtle
Turtle Bay Resort Resort
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort Kahuku
Turtle Bay Resort Resort Kahuku

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 576 out of 994 reviews
5 - Excellent 58%
Rating 4 - Good. 273 out of 994 reviews
4 - Good 27%
Rating 3 - Okay. 77 out of 994 reviews
3 - Okay 8%
Rating 2 - Poor. 51 out of 994 reviews
2 - Poor 5%
Rating 1 - Terrible. 17 out of 994 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Resort! Package included the Ocean Club, highly recommend! Lots to do for all ages. We had a rental car so enjoyed the whole North Shore!
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice spot at North Shore! Love the new renovations and the activities the resort offered. It’s a quiet & private spot for relaxation and not busy tourist schedule so be ready for the stunning views & nice walk here! Can’t wait to come back!
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly. Valet guys in the morning were the best, MAHALO. Rooms were okay. You can keep the coffee maker. I think it forces you to go downstairs to the coffee shop and spend money there instead. Drinks are pricey. Overall, if we go back to North Shore we will stay at Turtle Bay. There are no other hotels around the area.
Stayed 7 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful resorts we have stayed in. As we enter the property, not only we were welcomed by the beautiful landscapes and garden, but we received a very warm aloha welcome by the staff. The lobby was beautifully designed and gives you a jaw-dropping panoramic view of the ocean. The bar, the chairs, the lounge with fancy fire pits...it makes you wanna hang out there for days! It is definitely one of the most beautiful lobbies I have seen. The pools were amazing...both adult and kiddie pool. We upgraded to a Junior suite and the room was huge. The room was very clean and well stocked. The property is undergoing some renovations and I believe the room we have stayed in has not received the upgrade yet. But I find that the suite was beautiful and it has an amazing view from the big lanai.The bed was comfortable but the only issue I have is that the pillows have some funky smell. But this is not a deal breaker. I just want to thank all the amazing staff of Turtle Bay Resort. The service we received was excellent! Kuddos to the 2nd floor crew namely Beth, Evelyn and Keith for ensuring that our room was super clean and fresh. Thank you Maimai, Jeff, Maui and Michael for ensuring our bell services needs were met and I hope I got your names right. I also wanna thank the guy that offered the first aid kit when my husband got into a reef accident, I apologize I didn't get your name. This is definitely an amazing resort and this is one for the books!
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, the property was beautiful!
Stayed 3 nights in Mar 2022