Title: Shiroyama Hotel Kagoshima - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=1884&destination=Kagoshima%2C+Kagoshima+Prefecture%2C+Japan&selected=6543550&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shiroyama Hotel Kagoshima Expert spa therapists deliver rejuvenating body treatments and facials at this peaceful retreat where guests can soak in mineral hot springs and truly unwind ## Photo gallery for Shiroyama Hotel Kagoshima ![Hot springs - Shiroyama Hotel Kagoshima (Kagoshima)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/2330dddc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![6 restaurants, lunch, dinner served; Japanese cuisine - Shiroyama Hotel Kagoshima (Kagoshima)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/602960b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Shiroyama Hotel Kagoshima (Kagoshima)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/2c1fad8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Shiroyama Hotel Kagoshima (Kagoshima)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/aef878ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, lunch, dinner served; Japanese cuisine - Shiroyama Hotel Kagoshima (Kagoshima)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/bc210c39.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shiroyama Hotel Kagoshima offers a tranquil escape in the city center. Refresh in the indoor mineral hot spring, recharge in the sauna, or book spa treatments. Six restaurants serve Japanese specialties and children's options, providing travelers with plenty of dining choices. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Mar. 20 - Mar. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 21 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 14 of 14 rooms ### View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed) ![Forest Twin Room, Non Smoking (No View, No Extra Bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/1c10187f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Forest Twin Room, Non Smoking (No View, No Extra Bed) 8.4 Very good 17 reviews - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds ### View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed) ![Sakurajima View Twin Room, Non Smoking (No Extra Bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/31e23925.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sakurajima View Twin Room, Non Smoking (No Extra Bed) 8.0 Very good 7 reviews - Ocean view - 290 sq ft - Sleeps 3 - 2 Large Twin Beds ### View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) ![Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/7871a41b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) 10.0 Exceptional 2 reviews - Ocean view - 570 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed) ![Standard Double Room, Non Smoking (No View, No Extra Bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/7c90f97b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking (No View, No Extra Bed) 9.4 Exceptional 3 reviews - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) ![Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/1d372f54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) 9.0 Wonderful 4 reviews - Ocean view - 333 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed) ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/7fa3c2ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Forest Forth Room, Non Smoking (No View, No Extra Bed) 9.2 Wonderful 5 reviews - 516 sq ft - Sleeps 7 - 4 Twin Beds ### View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed) ![Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/5be07946.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed) 10.0 Exceptional 1 review - Ocean view - 516 sq ft - Sleeps 7 - 4 Twin Beds ### View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed) ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/f11107ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Forth Room, Non Smoking (No View, No Extra Bed) 9.4 Exceptional 6 reviews - 581 sq ft - Sleeps 7 - 4 Twin Beds ### View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed) ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/f11107ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sakurajima View Forth, Non Smoking (No Extra Bed) - Ocean view - 581 sq ft - Sleeps 7 - 4 Twin Beds ### View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed) ![TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/809b586b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed) 9.4 Exceptional 6 reviews - Ocean view - 291 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) ![TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/3fc6e787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) 9.2 Wonderful 5 reviews - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds ### View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed) ![Royal Suite, Mt. Sakurajima View (No Extra Bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/c518acdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, Mt. Sakurajima View (No Extra Bed) - Ocean view - 1356 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed) ![Single Room, Non Smoking (Single Use, No View, No Extra bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/9dd047ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking (Single Use, No View, No Extra bed) 9.2 Wonderful 28 reviews - 183 sq ft - 1 bedroom - Sleeps 1 - 1 Double Bed ### View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed) ![Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)](https://images.trvl-media.com/lodging/7000000/6550000/6543600/6543550/b1c85ee6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed) 10.0 Exceptional 2 reviews - Ocean view - 334 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKagoshima-Hotels-Shiroyama-Hotel-Kagoshima.h6543550.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKagoshima-Hotels-Shiroyama-Hotel-Kagoshima.h6543550.Hotel-Information) ## About the area Located in Kagoshima, Shiroyama Hotel Kagoshima is in the city center and near a boardwalk/promenade. Saigo Takamori Statue and Tsurumaru Castle are local landmarks, and the area's natural beauty can be seen at Kirishima-Kinkowan National Park and Sakurajima Visitor Center. Amuran Ferris Wheel and Kagoshima City Aquarium are also worth visiting. [Visit our Kagoshima travel guide](https://www.expedia.ca/Kagoshima.dx1884) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.59492%2C130.54752&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qPzgniak8GIYAffbd1TC79SjR_0=) 41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586 ### What's nearby - ![HC7MYD Students Monument, Amu Plaza, Kagoshima City, Kyushu Island, Japan, Asia](https://images.trvl-media.com/place/553248621532762571/fcb6b5b8-cc4b-4209-b113-17129c9af01b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Amu Plaza Kagoshima 15 min walk \- 1.3 km - Mt. Shiroyama 6 min walk \- 0.5 km - Shiroyama Observatory 7 min walk \- 0.6 km - Kagoshima City Museum of Art 9 min walk \- 0.7 km - Kagoshima Chuo Station Tourist Information Center 18 min walk \- 1.5 km ### Getting around - Kagoshima Station 10 min drive - Kagoshima Airport (KOJ) 50 min drive ### Restaurants - むさしの森珈琲城山店 17 min walk - 翡翠廳 1 min walk - 城山ガーデンズ 水簾 1 min walk - ル シエル 1 min walk - ロイヤルホスト城山店 16 min walk ## About this property ### Shiroyama Hotel Kagoshima Upscale hotel in the city center An indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden are just a few of the amenities provided at Shiroyama Hotel Kagoshima. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a massage, or a facial. At the 6 on-site restaurants, enjoy lunch, dinner, kids' meals, and Japanese cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), a free area shuttle, and hot springs on site - Self parking (surcharge), luggage storage, and concierge services - Coffee/tea in the lobby, a front-desk safe, and a banquet hall - Guest reviews say great things about the helpful staff Room features All 355 rooms feature comforts such as air conditioning, as well as thoughtful touches like late night room service and free WiFi. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - Flat-screen TVs with digital channels - Refrigerators, baby baths, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/12000000/11980000/11974300/11974210/00b57d74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solaria Nishitetsu Hotel Kagoshima Kagoshima - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,001 reviews CA $133 CA $146 total Mar 27 - Mar 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=11974210&PinnedHotelID=11974210&HadPinnedHotel=true®ionId=-1&adults=2) ![3 treatment rooms, massages](https://images.trvl-media.com/lodging/93000000/92750000/92748900/92748898/39f69f11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Kagoshima Kagoshima - 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Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 378 reviews CA $183 CA $202 total Apr 14 - Apr 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=11755333&PinnedHotelID=11755333&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107460000/107454400/107454301/2b27be40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FAV LUX KAGOSHIMA TENMONKAN Kagoshima - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 131 reviews CA $87 CA $95 total Apr 17 - Apr 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=107454301&PinnedHotelID=107454301&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/77000000/76370000/76369800/76369743/w4000h2244x0y3-ab3ab457.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daiwa Roynet Hotel Kagoshima Tenmonkan PREMIER Kagoshima - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 387 reviews CA $79 CA $88 total Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=76369743&PinnedHotelID=76369743&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4520000/4513000/4512961/b3a0317e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kagoshima Sun Royal Hotel Kagoshima - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 769 reviews CA $105 CA $130 total Apr 14 - Apr 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=4512961&PinnedHotelID=4512961&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=6543550&PinnedHotelID=6543550&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6543550,11974210,92748898,14339,5068429) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free area shuttle - Covered self parking on site (JPY 1,300 per night) - RV/bus/truck parking (surcharge) on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children - 6 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - HISUICHO - HOLT - LE CIEL - RAKUSUI - SUIREN ### Things to do - Full-service spa - Gym - Hot springs - Sauna ### Family friendly - Baby bath - Free area shuttle - In-room refrigerator - Laundry facilities - Stroller ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Outdoors - Garden ### Full-service spa - Facials - Hot springs - Hot springs open from 6:00 AM - 11:00 PM - Hot springs water temperature - 104 ºF - In-room massages - Manicures/pedicures - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath ### Accessibility - Elevator ### More - 1 building - 10 floors - Ballroom - Banquet hall - Built in 1963 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Free bottled water - Late-night room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for JPY 2200.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1300 for children - Covered self parking fee: JPY 1300 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: JPY 2200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector, a security system, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Hot springs access available from 6:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hotel Shiroyama Shiroyama Hotel Shiroyama Kanko Shiroyama Kanko Hotel Shiroyama Kanko Hotel Kagoshima Shiroyama Kanko Kagoshima Castle Park Onsen Hotel Hotel Shiroyama Kagoshima Shiroyama Kagoshima Shiroyama Shiroyama Kagoshima Kagoshima Shiroyama Hotel Kagoshima Hotel Shiroyama Hotel Kagoshima Kagoshima Shiroyama Hotel Kagoshima Hotel Kagoshima ## Frequently asked questions ### Is Shiroyama Hotel Kagoshima pet-friendly? ### How much does it cost to stay at Shiroyama Hotel Kagoshima? ### How much is parking? ### What time is check-in at Shiroyama Hotel Kagoshima? ### What time is check-out at Shiroyama Hotel Kagoshima? ### Where is Shiroyama Hotel Kagoshima located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Shiroyama Hotel Kagoshima Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 729 8 - Good 199 6 - Okay 43 4 - Poor 16 2 - Terrible 13 ## Reviews Verified ### 10/10 Excellent #### Marilyn Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Spotless room, excellent staff including some English speaking staff which was very helpful, shuttle was great to take into town ##### Marilyn Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Judy Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel with exceptional service and amenities. Will definitely stay here again and also recommend to family & friends. ##### Judy Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Adrena binte Nov 3, 2025 Liked: Cleanliness, property conditions & facilities Very courteous staff. Great breakfast with. Wide variety ##### Adrena binte Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Gabriella Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great onsen, quiet and clean ##### Gabriella Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Raimundo Jun 16, 2025 Liked: Cleanliness, amenities Very friendly and helpful staff. Amazing grounds ##### Raimundo Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Alexander Nov 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and food superb ##### Alexander Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Takanori Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view from the hot spring. ##### Takanori Stayed 1 night in Nov 2024 Verified ### 6/10 Okay #### Kazuko Dec 28, 2024 Liked: Cleanliness Had a wonderful view from room and onsen ##### Kazuko Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Gabriel Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great full featured facility ##### Gabriel Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Doowon Feb 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The scenary was great. Also, the staff was very kind. ##### Doowon Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Jana Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful and serene. It is next to walking paths. It has great views of the volcano. The onsen is fabulous. The staff is the best! ##### Jana Stayed 4 nights in Jul 2025 Verified ### 10/10 Excellent #### Kiyomi Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime. ##### Kiyomi Stayed 4 nights in Mar 2025 Verified ### 10/10 Excellent #### Valerie May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Book now! There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible. ![](https://a.travel-assets.com/ugc/hotel-reviews/5f4b8071-1ca1-46ae-bb13-d2191c26db36-1748495751090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valerie Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Madeline Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views. ##### Madeline Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Yoko Jul 20, 2024 Liked: Cleanliness, property conditions & facilities The location was great and the outdoor Onsen was amazing. I’d like to go back! ##### Yoko Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### arthur Nov 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel. Excellent staff. I give our experience at hotel Shiroyama the highest rating. Absolutely loved everything. ##### arthur Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Masahiro May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities That was super excellent. The royal family also stayed there. The onsen was excellent. The breakfast buffet was excellent. I want to stay there again! ##### Masahiro Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Stephanie Nov 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer. ##### Stephanie Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### John Apr 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The level of service at this hotel cannot be matched. It will always be the crown jewel of Kagoshima. Also, great views of Sakurajima ![](https://a.travel-assets.com/ugc/hotel-reviews/E3A7D5B21A9DE976645F59B17CD502C787F5CC0A1713080991058.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0A08C7C3888F5A8F329E46D0B059DC312C7266741713081008624.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 6 nights in Apr 2024 Verified ### 8/10 Good #### James Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very big hotel. Not an easy walk into the city. So you have to plan meals unless you’re happy to dine in the hotel restaurants. But lovely staff and nice rooms. We didn’t pay for a view of the sea and volcano. But still nice city view as you’re high on a hill. Would recommend for the price. ##### James Stayed 3 nights in Sep 2025 Verified ### 8/10 Good #### Susan May 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view of Sakurajima Volcano was why I chose this hotel. The view was a little obscured by the roof of the restaurant but still very nice! ##### Susan Stayed 3 nights in May 2024 Verified ### 10/10 Excellent #### Michael Feb 17, 2025 Service is top notched. Room is a bit small, but clean and comfortable ##### Michael Stayed 3 nights in Feb 2025 Verified ### 8/10 Good #### Mandy Aug 9, 2024 Liked: Staff & service, amenities, property conditions & facilities A very good experience, The staff was very considerate and took us to the room, but the room was a bit small. The hot spring environment is very good and comfortable. The breakfast is also good and has many styles. ##### Mandy Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Nitaro May 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and convenient ##### Nitaro Stayed 2 nights in May 2024 Verified ### 8/10 Good #### Lorenzo Apr 28, 2025 Liked: Cleanliness, staff & service, room comfort #### Good stay in Kagoshima Really big hotel very popular with Japanese people. The best thing is the view of Sakurajima. Really amazing. Onsen is very strict with tattoos also with foreigners. Breakfast was huge but a bit messy. Room was ok. Good for a 2 night stay. ##### Lorenzo Stayed 2 nights in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > - [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > - [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > - [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > - [Wakoshi Tobu Hotel](https://www.expedia.ca/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > - [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > - [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > - [Kagoshima Washington Hotel Plaza](https://www.expedia.ca/Kagoshima-Hotels-Kagoshima-Washington-Hotel-Plaza.h4447608.Hotel-Information) > - [HaoSTAY](https://www.expedia.ca/Kofu-Hotels-HAOSTAY.h42541370.Hotel-Information) > - [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > - [Coral Palms](https://www.expedia.ca/Amami-Hotels-CORAL-PALMS.h31089047.Hotel-Information) > - [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > - [Beppu SUGINOI HOTEL](https://www.expedia.ca/Oita-Hotels-Suginoi-Hotel.h2897957.Hotel-Information) > - [Solaria Nishitetsu Hotel Kagoshima](https://www.expedia.ca/Kagoshima-Hotels-Solaria-Nishitetsu-Hotel-Kagoshima.h11974210.Hotel-Information) > - [AMANE RESORT SEIKAI](https://www.expedia.ca/Oita-Hotels-Shiosai-No-Yado-Seikai.h11520917.Hotel-Information) > - [fav KAGOSHIMA CHUO](https://www.expedia.ca/Kagoshima-Hotels-FAV-HOTEL-KAGOSHIMA-CHUO.h84348773.Hotel-Information) > - [Hotel Green Plaza Hakuba](https://www.expedia.ca/Nagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information) > - [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > - [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > - [The Lake View Toya Nonokaze Resort](https://www.expedia.ca/Niseko-Hotels-The-Lake-View-Toya-Nonokaze-Resort.h16360038.Hotel-Information) > - [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > - [Kokuminshukusha Rainbow Sakurajima](https://www.expedia.ca/Kagoshima-Hotels-Kokuminshukusha-Rainbow-Sakurajima.h18541518.Hotel-Information) > - [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > - [Pension BLUE DROP](https://www.expedia.ca/Yakushima-Hotels-Pension-BLUE-DROP.h19624086.Hotel-Information) > - [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > - [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > - [Marine Blue Yakushima](https://www.expedia.ca/Yakushima-Hotels-Marine-Blue-Yakushima.h13261820.Hotel-Information) > - [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > - [Kawaguchiko Station Inn](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Station-Inn.h15066351.Hotel-Information)