Seasonal outdoor pool

Reviews of Commune by the Great Wall, in the Unbound Collection by Hyatt

4.5 out of 5
Commune by the Great Wall, in the Unbound Collection by Hyatt
No. 53 The Great Wall Exit, Shuiguan G6, Jingzhang Highway, Yanqing

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Xuecheng, elmhurst

Travelled with family
Liked: Staff & service, amenities
Location.
Stayed 1 night in Dec 2023

8/10 Good

Rebecca, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
Next tot eh Great Wall
The hotel is nice and we generally enjoyed our experience but there were 2 large parties there with a band so it spoilt in my opinion the ambience of the hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sallie, Australia

Liked: Cleanliness, staff & service, room comfort
A project worth visiting
We stayed one night at the Commune. Wow. What a project. I was stunned and taken in by the amazing architecture and design elements. The staff were really great. Everything was taken care of. Our otherwise delightful room in Chalet 1 had a strange odour of water stuck in pipes or sewerage. This bothered my travelling companion more so than I. The walk around to the wall was beautiful, even in the rain. And the whole setting was serene and otherworldly. While others had expressed concern at the service level of the hotel, I found it to be appropriate. Everyone was quite friendly and extremely helpful. And the restaurants were better and better priced than we had anticipated. I do so hope that they maintain the buildings and furnishings in the hotel. IT is truly a unique project, and I would recommend it to lovers of modern architecture, design and people who enjoy China and the Chinese experience.

8/10 Good

Sofia, Marina del Rey, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain retreat
It's a beautiful hotel, great location on the mountains and with access to a private section of the great wall. Some areas need a bit more upkeep, but in general its a great place. Great for designers/architects, every house is designed by renowned architects.
Bamboo House
View of hotel from the wall
"private" section wall

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Can be very hard to find. the entrance off the expressway is no signposted and the website does not give the phone no.of the hotel

10/10 Excellent

Erin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Architecture and Private access to wall, perfect Beijing get away
The buildings at the Commune are amazing. Stunning, sleek and airy architecture complimented with perfect lighting and top notch service.Being the only ones walking along the wall is a memorable experience. For the high standards of rooms and service the price is more than worth it. An excellent weekend away escaping the hustle and bustle of Beijing. The hotel has a pool, a few choice places for dining, a gorgeous yet a bit pricey spa, and a kid's play centre. Waking up to overlooking the wall was an absolute highlight of the whole China trip.

2/10 Terrible

bo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台入住等了40分钟,进了房间发现死虫子
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed very much
Impressive room, fine food and service
Stayed 1 night in Aug 2021

6/10 Okay

Yixuan

Travelled with group
Disliked: Cleanliness, staff & service
住過最差的一次HYATT
首先, 酒店的某個服務人員服務態度不太好, 電話訊講到一半就跑了也不事先打招呼, 換了一個服務人員然後又把所有的問題重複了一遍 !在入住期間本身酒店的周邊本來就什麼都沒有, 跟服務人員要了2個礦泉水態度非常差還要收錢, 住過上海北京寧波的PARK HYATT都沒遇過喝水要收錢的. 森林小屋的房間很簡陋, 換到竹屋感覺好一點了但是廁所的地板特別髒, 地漏堵住, 熱水很難調水還特別小....2000一個晚上感覺不太值得
Stayed 1 night in May 2021
Response from Tina Tian on May 26, 2021
尊敬的宾客, 感谢您抽出宝贵的时间与我们分享您的入住体验。 得知您未能在此拥有愉悦的入住体验,我们深表歉意。您提出的服务态度以及客房设施的问题引起我们的高度重视,已经第一时间将您的意见反馈给相关运作部门,并承诺做出改进。我们会竭尽所能改善我们的设施及服务,期待能在不久的将来再次欢迎您回来,为您提供舒适难忘的体验。 再次感谢您的分享,期待您下次光临! 诚挚的问候, 薛名峰 总经理

8/10 Good

Ulrika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Fancy Meng on May 12, 2021
尊敬的 宾客, 十分感谢您下榻 长城脚下 的公社,凯悦臻选品牌旗,并与我们分享您的入住经历! 感谢您对酒店服务及设施的认可,您肯定是对我们最大鼓励 的认可,您肯定是对我们最大鼓励,为宾客打造非凡别致的旅 居体验 是我们不断追求的目标。 作为凯悦臻选品牌旗下的独立酒店,长城脚公社拥有 176间客房及套,分布于 36栋别墅中,其大多数房间都带有观景露台。 每栋别墅皆有自身独特的设计主题, 从配备有一间日式茶室的 竹屋到被繁茂植所环绕森林小,皆可为宾客呈献别具特色从配备有一间日式茶室的 竹屋到被繁茂植所环绕森林小,皆可为宾客呈献别具特色难忘的下榻体验 。 我谨代表酒店和的团队再次对您示感谢, 期待在不久的将来能再次 与您相见 。 诚挚的问候, 薛名峰 总经理

8/10 Good

Ronald

Travelled with family
Liked: Property conditions & facilities, room comfort
Mixed feelings
My booking was lost, but hotel solved it by giving a room till they solved the problem. It took over an hour to check in. Restaurant is great, staff did their best. Beijing duck and pleasant wines for an ok budget. House atmo was very pleasant, corridor in cellar to room had unpleasant smell. Pools had not opened. Kids club was still closed, this I found out locally. No mentioning by booking. This is one of the first hotels on walking distance I found to visit the wall. I give it a second chance.
Stayed 1 night in Apr 2021

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement ideal pour la muraille de chine
Sejour unique sur la muraille de chine. La partie privee est authentique, meme si un peu dure a pratiquer (si vous avez le vertige...). Les villas sont magnifiques, nous avons adoré la Bamboo villa, chambre spacieuses et confortables. Pour y acceder, le meilleur plan est le train depuis Beijing North pour Badallin (6yuans) et un taxi jusqu'a l'hotel (50yuans max, prevoyez l'adresse en chinois); plus rentable que les 1300yuans chargés par l'hotel...

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service