Ratings based on 1,492 Verified Reviews

4.5 out of 5
87% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted Mar. 16, 2020
Comment from Hotel Management
Mar. 19, 2020 by Imad , Hotel Management
Dear Values Guest, Thank you for your generous rating, much appreciated ! We look forward to welcoming you back in Jumeirah Beach hotel ! Kind regards, Imad Chidiac Manager - Guest relations.
5 out of 5
by A verified traveller

Posted Mar. 14, 2020
Immaculate property. Wonderful staff. First class amenities. Can not fault anything.
Comment from Hotel Management
Mar. 14, 2020 by Imad , Hotel Management
Dear Mr. Ian, I would like to thank you for your positive feedback regarding our property, staff and amenities. Much appreciated ! We look forward to welcoming you back to Jumeirah Beach Hotel. Kind regards, Imad Chidiac / Manager - Guest Relations
5 out of 5
by A verified traveller

Posted Mar. 8, 2020
Can’t say enough good things about this hotel. Been to a quite hotels in the region and this ranks right at the top. Although a short stay, they have not failed to wow us. From the friendly welcome and earlier access to our room to the fabulous beach and kids club. Without mentioning the outstanding new Naya Indian restaurant. All just amazing and we will be back for sure. Highly recommended for anyone who is seeking the perfect hotel vacation done just right.
Comment from Hotel Management
Mar. 8, 2020 by Imad , Hotel Management
Dear valued Guest, I would like to thank you for your positive feedback, much appreciated ! We look forward to welcoming you back to Jumeirah Beach Hotel. Kind regards, Imad Chidiac / Manager - Guest Relations
4 out of 5
by A verified traveller

Posted Mar. 6, 2020
All the staff were very helpful and the room was as expected.
Comment from Hotel Management
Mar. 7, 2020 by Imad , Hotel Management
Dear valued Guest , I would like to thank you for your positive feedback... We are happy to learn that our staff and room quality were up to your expectations. We look forward to welcoming you back to Jumeirah Beach Hotel. Imad Chidiac / Manager - Guest Relations
5 out of 5
by A verified traveller

Posted Mar. 3, 2020
Comment from Hotel Management
Mar. 4, 2020 by Imad , Hotel Management
Dear Guest , Thank you for your generous rating. We look forward to welcoming you back to Jumeirah Beach Hotel. Imad Chidiac / Manager - Guest Relations
2 out of 5
by A verified traveller from London

Posted Feb. 29, 2020
View of the Burj Al Arab. Service from Lesley in the pool bar was memorable. Also front of house staff tried to be as helpful as they could at all times.
Comment from Hotel Management
Mar. 1, 2020 by Imad , Hotel Management
Dear Mr. James, Thank you for your valuable feedback, highly appreciated ! We look forward to welcoming you back to Jumeirah. Kind regards, Imad Chidiac Manager - Guest Relations
1 out of 5
by A verified traveller

AVOID AT ALL COST

Posted Feb. 26, 2020 on Hotels
TERRIBLE CUSTOMER SERVICE. We were returning customers, had to cancel our trip last minute for medical reasons (Unfit to travel). Hotel refused to offer suitable rebooking period, hence reservation was lost.
Comment from Hotel Management
Feb. 27, 2020 by Imad , Hotel Management
Dear Guest , Your feedback is valuable to us... Rest assured it will be addressed with our reservations team. Thank you and we hope to welcome you back to Jumeirah Beach Hotel in the future under better circumstances. Kind regards, Imad Chidiac / Manager - Guest Relations
5 out of 5
by A verified traveller

Posted Feb. 26, 2020
A true 5 star experience. Perfect location, incredible amenities, great service
Comment from Hotel Management
Feb. 27, 2020 by Imad , Hotel Management
Dear Valued Guest , I would like to thank you for your positive feedback, much appreciated ! We look forward to welcoming you back to Jumeirah Beach Hotel. Imad Chidiac / Manager - Guest Relations
5 out of 5
by A verified traveller

Posted Feb. 23, 2020 on Hotels
Comment from Hotel Management
Feb. 24, 2020 by Imad , Hotel Management
Dear Mr.Abdullah, Thank you for your generous rating. We look forward to welcoming you back to Jumeirah Beach Hotel. Imad Chidiac / Manager - Guest Relations
2 out of 5
by A verified traveller

24/7 CONSTRUCTION!!!!! No go!!!

Posted Feb. 17, 2020 on Hotels
Do NOT go while the adjacent hotel complex is being built!!! We have been at Jumeirah a few times before as the property is excellent for children (pools, Wild Wadi park etc.) but this time was a disaster!!! Jumeirah is extending the complex in to water by reclaiming land and the noice of the machinery is 24/7 and super aggressive and ruins your sleep and takes the exotic feel right out of your vacation!! Why stay on the usually perfectly manicured beach when its RIGHT next to a Construction site!! Are you kidding me?!! NO GO!!! The manager was quite relaxed about it ‘it is what it is and we have a note in our confirmation letters’...... i received no such letter.... not even in my ‘welcome back - let us know in advance if you require anything’ pre-arrival mail did it say anything at all about ‘make sure to bring earplugs’ or other!!! The Construction is set to complete in 2023!! Thereafter maybe we’ll consider coming back..... A total joke!
Comment from Hotel Management
Feb. 22, 2020 by Imad , Hotel Management
Dear Mr. Kaas, I do understand that the noise and view from the construction project must have been frustrating for you, my sincere apologies. Thank you for your feedback and we hope to welcome you back to Jumeirah Beach Hotel in the future under better circumstances. Kind regards, Imad Chidiac / Manager - Guest Relations