Twin Room

Reviews of Hotel Joinville Hospitality

Hotel Joinville Hospitality
1, allee Edme Lheureux, Joinville-le-Pont, Val-de-marne

Reviews

5.8
Rating 10 - Excellent. 35 out of 376 reviews" "
Rating 8 - Good. 88 out of 376 reviews" "
Rating 6 - Okay. 111 out of 376 reviews" "
Rating 4 - Poor. 76 out of 376 reviews" "
Rating 2 - Terrible. 66 out of 376 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Freya

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2020

8/10 Good

Mattiasj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God value for the money
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

biswajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant stay in Paris
The location is very convenient. Room cleanness and service is good. Internet is very high speed, reception is friendly and English speaking very courteous
Stayed 6 nights in Sep 2019

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Filthy property, seriously pick up the trash in front. Elevator broken, had to get to the 5th floor via slow crowded service elevator. Rooms are clean, i think, spots on the floor look like filth but are paint spots and stains. The windows are so close to the next room and angled at each other, you can hear your neighbors conversations. For some reason there is a piece of sheet metal atached to the outside wall between the windows, i think to catch water?, Regardless the intended function it was full of trash and cig butts. No privacy, tne walls are amazingly thin. Internet extra and expensive as is parking. I am prone to stay in cheap hotels when i travel alone but three days here was a huge mistake.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
.It was ok with friendly staff. it was a bit noisy at the weekend.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that i didn't like . I had a pleasant stay at your hotel
Stayed 6 nights in Mar 2019

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stay if you are ok with sleeping in the poor
Stay away! Rude front desk. Wall paper ripped off the wall. Dirty and mould on ceiling in bathroom. Daily cleaning bangs on your door said your most wanted and they are the police. 2am yelling in the hallway kept my family up all night.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Alex, Kaiserslautern, DE

Liked: Cleanliness, staff & service
Disliked: Room comfort
Our story starts that we did not make reservations going to Paris. That was by choice and usually, I see rooms available all the time at reasonable rates. On the date of our trip, there must have been something going on in Paris because every hotel was sold out within a 5km radius from the city center. I would recommend this hotel when no other hotel is available. It was reasonably priced and in the morning there are some bakeries a couple streets over in the direction of the train station that are amazing.
Stayed 1 night in Oct 2018

8/10 Good

OKEOMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant car park!!!
Car parking is unpleasant because the car park is too compact and not free to park. The hotel itself is generally ok.
Stayed 7 nights in Aug 2018

8/10 Good

Colleen, Snellville, GA

Liked: Cleanliness, property conditions & facilities, room comfort
Great deal.
Good price, good location. We would definitely stay again.
Stayed 3 nights in Jun 2018

2/10 Terrible

Mahmoud , Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
B
No,t Very clean hotel the bed it was Very thirty ....... ........
Stayed 4 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the cost.
I reached at 9.30am (had mentioned at booking about early checkin) but was told that Hotel is fully occupied & I need to checkin at 2pm. After an hour at 10.30, when I got ready to pay for additional day, I got room within 15 mins. This is not done really, only for 4 hours you took 50 Euros. After 5 days I checked out at 7am, feel free to give room to someone else, thats how mutually it works everywhere. Thankfully the staff atleast gave one day breakfast & internet free but for rest of the days its 6+2 euros additional. Rooms are ok, no refrigerator, no utensils, not even a spoon, bed was horrible - gets pressed deep down to the floor it seems, the rugs were also not clean. Breakfast is ok, it starts at 7am but staff seems to come post 7.30 or 8am, until then you'll find all tables dirty & unattended. Location is good, 5 mins to metro station. I wouldnt have complaint at all if the rates were like 20-30 euros, i am sure hostels are better than this hotel.
Stayed 2 nights in Nov 2017

2/10 Terrible

Janan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Rukiya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was so so but was just there for weekend so the convience was ok was out most of the day but if it was a relaxing weekend I would have been upset cause it was old and rooms needs a upgrade

4/10 Poor

phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel no beet on tap
Reception staff were rude and unhelpful

2/10 Terrible

Mikael, Copenhagen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor and find another place to stay
I don't even know where to start with this hotel. I can't really think of any hotel experience as poor as this one. - The ventilation on the bathroom did not work, and had not worked for several years. As a result there was a lot of nasty mold in there - a major health risk! - The room was cleaned with chlorine, which smelled badly throughout the whole stay. - The room was rarely cleaned in the edges and corners. There was a lot of dust and dirt there. - The breakfast buffet consisted of dried out bread with a poor selection of ham, cheese and synthetic jam. - Very poor english skills from the staff, despite advertising with "We speak english". - Poor, poor service and attitude from the staff. As an example they refused to refund 14€ for breakfast despite us cancelling the afternoon before. They referred to rules we had not been told about. - Apparently the best time to vacuum clean the eating area is while the only four guests at the hotel are eating breakfast. I would not recommend this hotel to anyone. Do yourself a favor and stay somewhere else, even if it will cost you 50€ extra.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wi-Fi costs money and it doesn't work employees were no help in trying to solve the problem. Also one the beds had a large white stain.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

David, Houston, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!
9 euros a day to park. In a terrible garage. You have to pay for the whole style even if only using for 1 day parking. The beds are EXTREMELY uncomfortable. The lights did not work in the room half the time. The front desk tried charging me extra because they could not count days correctly. I would never stay at this hotel again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Suggestions for improvements
Better signage on to the road will help to get there from the railway station. Improved food options in the cafe please. Also some facility for people who check in late to eat other than greasy food would be welcome.

2/10 Terrible

Prabjoth, Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel stay in Paris
Probably one of the worst hotels I have stayed in, in Paris. Entrance was dark and dingy. The room had holes in the wall, the bed frame still had the ikea cellophane on it. Cigarette burn holes in the sheets. Out of the 7 hooks on the curtain rail, the curtain was hanging on only the first 2. Honestly dire. I would not recommend, even for the price it is not recommended.

4/10 Poor

Lala, London, England

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointing
So my friend was staying at this hotel and invited me to join her. I booked myself a room. The photos looked nice on the actual website, but when I got into my room...1st appearance looked ok, not bad, but when I was getting ready for bed, I noticed a lot of mould on the ceiling, lots of mould all over the shower curtains! The wallpaper was falling off. The toilet roll looked like it had been torn off (not a new roll). It was freezing at night. Cold came through the windows and curtains. There was a tiny radiator which I put to full blast. I had to wear extra layers in bed as the duvet was just a sheet with a thin blanket on top. The bed squeaked and moved every time I moved when trying to sleep. The traffic outside was so loud. Other than that, in the morning the staff were rather pleasant. Friendly and polite at breakfast. A very basic breakfast though. All in all this hotel is ok if you are staying briefly. My friend who stayed in a different room didn't mind it at all, so I guess it depends on the person.

4/10 Poor

Greg, London

Disliked: Property conditions & facilities, room comfort
I should know better
What is it with the French and 'budget hotels'? All the corridors look like corridors to cells in a police station (I've never been in one but from the TV...) and the rooms are just a little too cramped, the furniture a little too formica and veneer, the beds hard and unforgiving, the heating or ventilation rudimentary, the TV lacking in international stations and the sachets of shower gel too thin to be useful. OK - so I should know better, but in most other countries for what I paid I'd expect something more like a Premier Inn or Travel Lodge in the UK. So this criticism is more general than specific to the Hipotel. However to BE specific. The restaurant served up a limited menu - I chose the steak which was the most inedible piece of meat I've ever eaten. The abundance of fries didn't make up for the really diabolical 'steak'. I paid for Wifi (Not expensive, at €3.00 per 24 hours, but then found that having logged in on my phone, i was then unable to do so on my laptop or my iPad. SO I had to buy another access code for the laptop. Why not allow one code to be supported on more than one device? Or at least tell me when I bought the voucher so I could have just used it on the laptop. The shower head was broken so had to be hand held. Breakfast was underwhelming. The room was clean, though and receptionist courteous. Overall - overpriced for what you get I'd say - even at the budget end. But if you just want a bed for the night, close to the station - it's OK.

4/10 Poor

Matt91, Les Menuires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible room
small and outdated, tv broken, shower head broken.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good location for transport
Hotel area in general is a bit tattered, though lobby area is good. Rooms are moderately clean and otherwise Ok. Location for transport to central Paris. About 5 minute walk to the underground / train station (and buses). Staff at the desk very helpful and friendly and good English. Good local convenience store on the corner of the main road, but otherwise not much in the areas.

4/10 Poor

Chaka, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
what you save is not worth it
First of all, the room was very tiny, the pictures are misleading, and there was no air conditioning. Not even an iron was in the room, so if you have wrinkle clothes, tough luck. I was on the 7th floor, a non smoking section, and it was always smelling cigarettes and who knows what else. I personally someone smoking (of course I told him it was a non smoking section but he didn't care). Breakfast was too expensive for what they serve. One receptionist was very rude to a friend who called but didn't have my room number.

6/10 Okay

Rose

Liked: Cleanliness, staff & service
Not bad, quality service
It was literally 2 minutes from a train station, and not too far from the city. Restaurant is attached, good food there, and quality service. Staff was overall nice, except a small instance when one staff member gave me a boxed juice during breakfast (since I was unaware my booking didn't include breakfast) and got yelled at by her boss for it. Clean room, small, but met our needs for four days.

4/10 Poor

Sean, Willis

Disliked: Property conditions & facilities, room comfort
Just a place to lay your head
It was not my first choice of hotels but I had toast a last minute decision. It was 20-25 min outside Paris by train. The information cente had trouble explaining where the hotel was because it is in a hard area to find. However, once you do find it...it is very close to the train station. The hotel was not very nice but the gentleman at checkin was very nice and spoke English as well. The room was small but the linens seemed clean and there was Wifi in the room that you had to pay extra for. I felt a bit secluded but it was ok I guess for one night. If you are wanting to be in Paris. I would not recommend this hotel. It's was bet difficult for a person that does not speak French to find.

4/10 Poor

Molaska, Ottawa, ON, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Hippo-NO!
While you get what you pay for - especially in Paris; I was quite disappointed by the service. There was a issue with the toilet in my room - I was told someone would be right up, however no one came. The side panel of the bath flew right off as I was in the shower. If you are doing Paris on a dime it's okay for a night or so; but do bring your flip flops! And DO NOT spend money for the wi-fi as it DOES NOT WORK!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

THH, Florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Value priced
Convenient to where I was going and train stations Value priced No restaurant service on Sunday; other days restaurant dinner/breakfast buffet options fine Front desk and restaurant people helpful and pleased to help...communicated well in english Room very small, little desk room to work at Wi-fi worked well and not expensive Coffee machine in lobby broken Electric heaters affixed to wall worked acceptably

4/10 Poor

Harvey

Disliked: Cleanliness, property conditions & facilities, room comfort
Below Expectations
Best, and arguably most valuable, part about this hotel is its proximity to the train station Joinville Le Pont. Otherwise, this is not a 4-star hotel. Plain and simple. Small room and outdated. Also, the television was inoperable. This is a 2-star hotel at best. Receptionists were very polite and helpful, however. Would I stay here again? No.

2/10 Terrible

Mamary

Stayed 1 night in Dec 2023

4/10 Poor

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personne à l’accueil, lorsque j’arrive, j’ai attendu 15 minutes (en fin de journée c’est long). L’hôtel est en travaux, et cela justifie qu’il n’y ai pas de petit déjeuner… Aucune information préalable à ce sujet. Même pas une bouilloire en chambre. Entrée dans la chambre : fenêtre ouverte, il fait 5° dehors… C’est Eco responsable mais très inconfortable. Pas de draps housse sur la couette du lit, je dors directement en contact avec cette couettes, certainement comme là où les personnes qui sont passés avant moi… C’est médiocre, niveau de l’hygiène.
Stayed 1 night in Nov 2023
Response from la réception on Nov 9, 2023
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre établissement.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. Espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sincères salutations.

4/10 Poor

Nathalie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Apparence extérieure vétuste et peu engageante. Nom de l'hotel est différent en focntion du site de réservation. J'ai dû payer une taxe de séjour de 2€ alors qu'elle s'élevait à1,5€ sur ma facture Expédia. Chambre juste limite niveau propreté (encadrement de fenêtre gris/noir au lieu du blanc d'origine, idem pour le fil éléctrique de la lampe de bureau, vieille baignoire, pas de brosse WC. La literie est par contre très bonne et bien qu'aillant une chambre côté avenue, ma nuit a été tranquille (doubles fenêtres), Le personnel est sympathique, mais il m'a fallu 3 jours pour obtenir enfin une facture par Expedia car l'hôtel n'a jamais pu me la délivrer. Serait-ce le problème des 50c de plus facturés pour la taxe de séjour??? Par contre localisation idéale à 2 pas du RER.
Stayed 1 night in Sep 2022

4/10 Poor

Elodie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Henrik

Travelled with family
Disliked: Property conditions & facilities, room comfort
Below average. Not a place I would recomend.
We where on a family trip. And had to leave before the end of the stay, due to mold in one of the rooms. (My son has asthma) And the rooms smell heavy of cigarette smoke ! Even though we booked non-smoking rooms! The painting was faling from ceiling. Towel holder nearly faling of in one room and missing in the other room + a lot of other things. The resturant looked like it was closed. But the daily cleaning was okay ! The pictures in the presentation must be 10 years old at least. I live on a farm every day in the countryside and am usually not delicate. But this is not a place I would recomend unless it is an emergency situation.
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modeste mais très bon rapport qualité-prix
L'apparence extérieure n'est pas très engageante et le parking est un peu rebutant. MAIS la localisation près du rer est parfaite, c'est tranquille, les chambres sont propres et l'accueil est très sympathique.
Stayed 2 nights in Jun 2022

6/10 Okay

Syndérella

Business traveller
Liked: Staff & service, amenities
Il y a du mieux niveau propreté par rapport à mon commentaire de la semaine dernière (mais encore loin de ce qui devrait être) et également avec les problèmes de l'ascenseur. En revanche toujours des problèmes de calcul : 1€ alors qu'il restait 0,75€ à payer selon ma facture. Par ailleurs autre information : les départs sont à 11h30 et non 12h comme indiqué sur la réservation.
Stayed 1 night in Jun 2022

4/10 Poor

Syndérella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Alors déjà à l'arrivée j'ai payé 2€ alors qu'il ne me restait que 1,5€ à payer sur la facture expedia. C'est 50 centimes donc bon je l'ai juste signalé et en retour j'ai eu le droit à " oui oui 0,75 pour le ménage et 0,75 pour (je ne sais plus quoi)". Sans doute un problème de calcul de la part de ce monsieur. Mais bon 0,5€ vu le nombre de chambres dont l'hôtel dispose, la marge doit etre autour des 50€ par nuit. En plus de ça la chambre était sale : pas assez de temps de nettoyage par chambre ou manque de rigueur, telle est la question. Gobelet de bienvenue peut-être déjà utilisé vu l'état du fond , cheveux collés à la prise de la bouilloire et ce n'était pas les miens, pas de brosse de toilette, ... (Photos a l'appui) Problème avec l'ascenseur et pas d'escalier autres que ceux de secours. Heureusement que l'employé m'a vu aux caméras, s'est rendu compte du soucis de l'ascenseur et est venu m'ouvrir à un des escaliers de secours au bout de 5 bonnes minutes à tourner sur tout l'étage, sinon je loupais mon concours ! Enfin, 10 minutes à attendre à la reception pour rendre ma carte de chambre. J'ai tenté d'appeler l'hôtel pour voir si qqn allait enfin venir et hop, la magie a opérée. Sinon j'y serais peut-etre encore. On va terminer sur une note positive quand même. Literie confortable et chambre calme.
Stayed 2 nights in Jun 2022

10/10 Excellent

Frederic

Stayed 1 night in Jun 2022

4/10 Poor

Sébastien

Stayed 1 night in Jun 2022

6/10 Okay

Elodie

Travelled with family
Liked: Cleanliness
Bref...
Point positif: Literie Points négatifs: Bruit jusqu'à 00h (pas top pour faire dormir des enfants) Salle de bain en mauvais état Les enfants n ont pas voulu dormir dans leurs lits (proche la porte), ils ne sont pas sentis en sécurité
Stayed 1 night in May 2022

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Nicolas

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022