Piscine extérieure

The Straits Suites & Residences – Avis

3 out of 5
The Straits Suites & Residences
The Straits Apartment, Jalan Abdul Samad, Johor Bahru, Johor

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 31 avis sur 57." "
Note de 8 – Bien, d’après 15 avis sur 57." "
Note de 6 – Acceptable, d’après 9 avis sur 57." "
Note de 4 – Médiocre, d’après 0 avis sur 57." "
Note de 2 – Terrible, d’après 2 avis sur 57." "

8,8/10

Propreté

8,8/10

Service et personnel

8,4/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Jing Ling

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean, very spacious Sound proofing not so good but bed and rooms are comfortable help in sleep Basic amenities are provided Like the view at breakfast Breakfast variety is limited but delicious Couldn't connect to the wifi
Séjour de 1 nuit en mai 2024
Ahmad a répondu le 16 mai 2024
Dear Guest, Thank you very much for taking the time to write your review on your stay experience. Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated. Looking forward to welcoming you and your guests back soon! Have a great Day! Sincerely, The Management

10/10 – Excellent

Krishna

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Jennifer Fang Ni

Points forts : Propreté, commodités et état et installations de l’hébergement.
The handphone reception is not very ideal. Front desk can choose not to answer the calls. No sound proofing. You can practically hear the guests walking pass at the corridor and guests dragging their chairs on the upper floor
Séjour de 2 nuits en février 2024
Ajit a répondu le 23 mars 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!Sincerely,The Management..

10/10 – Excellent

Jennifer Fang Ni

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
I like the cleanliness and wide space.
Séjour de 1 nuit en mars 2024
Ajit a répondu le 21 mars 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!Sincerely,The Management

6/10 – Acceptable

Yoshiyuki

Séjour de 1 nuit en mars 2024
Ajit a répondu le 15 avr. 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!Sincerely,The Management

6/10 – Acceptable

SM Freedom

Points faibles : Service et personnel, état et installations de l’hébergement
No wifi at room. After reporting, the IT staff said they had changed to another company but front desk still gave us the old one. Seemed front desk didn't know what's going on at the hotel. Second, the door key didn't work twice (I just stayed for 1 nite). No F&B restaurants nearby and must take Grab for in & out....
Séjour de 1 nuit en février 2024
Ajit a répondu le 21 mars 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!Sincerely,The Management

8/10 – Bien

vincent

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Area was abit ulu plus didnt have much dinning, stores that sell foods around. Room was simple but cozy
Séjour de 1 nuit en février 2024
Ajit a répondu le 21 mars 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!Sincerely,The Management

10/10 – Excellent

Diana

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nearby the checkpoint! Love how clean and simple the stay was. Will be back :)
Séjour de 1 nuit en février 2024
Ajit a répondu le 21 mars 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!Sincerely,The Management

10/10 – Excellent

Hanif

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice & very spacious studio suites for couple or family getaway. The room includes breakfast. The only problem is for those light sleepers…..because there are many wild roosters around the area which start cuckooing as early as 3am
Séjour de 1 nuit en janvier 2024
The Management a répondu le 8 févr. 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We are deeply sorry to hear that your experience was disrupted by the noise from the nearby roosters, resulting in a lack of sleep for you and your family.Please accept our sincerest apologies for any inconvenience this may have caused. We understand how important a good night's rest is during your stay, and we regret that we fell short of providing you with a peaceful and comfortable environment.We take guest feedback seriously and will address this matter with the relevant authorities to explore possible solutions to minimize noise disturbances in the future. Additionally, we will review our room allocation procedures to ensure that guests are placed in quieter areas whenever possible.Your comfort and satisfaction are our top priorities, and we are committed to taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for the inconvenience you experienced and hope that this isolated incident will not deter you from considering staying with us again in the future. Thank you

8/10 – Bien

Kok Keong

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The rooms are spacious but quite noisy especially during early morning 5:00am.
Séjour de 2 nuits en janvier 2024
The Management a répondu le 30 janv. 2024
Dear Guests,Thank you for choosing us as your accommodation destination.We have shared your feedback with the relevant Department Managers for further improvement and action to be taken.Sincere apologies for the inconveniences caused during your stay and we hope this does not deter you from returning here.We look forward to welcoming you back soon!

10/10 – Excellent

SIEW

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean. Windy Environment. Good to stay.
Séjour de 2 nuits en janvier 2024
The Management a répondu le 19 janv. 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!Sincerely,

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel
Room is decent with the basic necessity but location of the hotel is really ulu and no shopping malls within walking distance. There is also no restaurant or cafe within the hotel.
Séjour de 1 nuit en décembre 2023
The Management a répondu le 21 janv. 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Referring to your review, a gentle note that our hotel is strategically located in the city center and only 5 minutes drive to Danga Bay Belletime shopping Center , 10minutes drive to KSL mall and there is many cafes, restaurant (24 hours mamak)and convenient mart within walking distance from our hotel. Online Food Delivery is also available however you need to pick up your items at the Security Post located at lobby level. Please feel free to contact our Front office team for assistances and information.Looking forward to welcoming you and your guests back soon! Have a great Day!

10/10 – Excellent

Low

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2023
The Management a répondu le 21 janv. 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!Sincerely,The Management

10/10 – Excellent

Ram Mahalingam

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms are nice and spacious compare to other properties around this location.
Séjour de 1 nuit en décembre 2023
The Management a répondu le 21 janv. 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!

8/10 – Bien

Qias

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
First time 3D2N stay with my 3 children. Booked last minute because last minute planning. Got this good offer from the apartment via Expedia app. Fast check in & check out. Environment is peaceful! Simple breakfast given by the apartment. Food stalls & groceries shop via walking distance. Wifi reception was bad! Hardly got any network for the whole day! Always lagging… 1 of the plug at microwave area is faulty! The swimming pool is sandy & below the pool was many cigarettes bud laying around. Need to improve on these above please. Overall, the stay is pleasant! Thanks!
Séjour de 2 nuits en décembre 2023
The Management a répondu le 21 janv. 2024
Dear Guests,Thank you for choosing us as your accommodation destination.We have shared your feedback with the relevant Department Managers for further improvement and action to be taken regards to the Wifi connection.Sincere apologies for the inconveniences caused during your stay and we hope this does not deter you from returning here.We look forward to welcoming you back soon! Thank you.

10/10 – Excellent

Wee

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place
Séjour de 2 nuits en décembre 2023
The Management a répondu le 21 janv. 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!

10/10 – Excellent

Colleen

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Spacious and clean room. Bed is slightly hard. There is a pool as well as kids pool.. small but still lots of fun. Simple buffet breakfast but food is good. There is nothing much around the area
Séjour de 2 nuits en décembre 2023
The Management a répondu le 21 janv. 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ok, but spartan and far from town
Check-in was easy. Need a RM100 deposit tho. Requested high floor, didn't get it. big apartment. Not the one I booked though. This apartment didn't even feature on the website. I booked a studio king. This was a weird 1 bed with the living room window looking onto the corridor which I didn't like. Was also a big security risk imo as someone could easily gain entry to the apartment. No safe inside the apartment. Also, no pots and pans to cook. Pointless to say fully fitted kitchen when there's nothing to cook with! Just 2 plates, bowls and mugs. Not even a glass! Nice swimming pool on the 5th floor and small gym. Apartment far away from the main town. Walked it once but took nearly an hour. Convenient mini mart nearby. Wouldn't recommend the Indian across the street tho. Got bad upset stomach after eating there. Be warned! TV only through the internet, which was down for the duration of my 3 day stay so couldn't watch anything. No bedside light which made it awkward at night time. Good Aircon and comfortable bed.
Séjour de 3 nuits en décembre 2023
The Management a répondu le 21 janv. 2024
Dear Guests, Thank you for choosing us as your accommodation destination.Referring to your review above, Please note that you were booked into a studio suite King but for your kind information, there is 4 units of the Studio Suite King on each floors and the layout/design of the Studio suites are different from each other. 1) Studio Suite 05A Units : Stretched unit with 5a panel windows & bathroom is together at kitchenette area.2) Studio Suite 06A Units- High wall windows with attached bathroom in the room.3) Studio Suite 07a Units - Only units that has a separated small living hall and bedroom. 4) Studio Suite 08A Units - Large Bedroom but Bathroom is together at kitchenette area. The hotel does provide kitchen utensils and other amenities such as Hairdryer, Iron & board but upon requests only. Please contact our reception for items requests.The hotel does not provide satellite or cable tv channels. Only local Malaysian and certain Singapore channels only. Youtube and Netflix app is available but you do need to log in using your own account.Hope this information helps and does not deter you from returning back here soon! Thank you & Have A great day !Table lamp/ bed lamp is temporarily not available due to safety purposes.

8/10 – Bien

Teelia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No frills accommodation
Séjour de 1 nuit en décembre 2023
The Management a répondu le 21 janv. 2024
Dear Guest,Thank you very much for taking the time to write your review on your stay experience.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve our services. You taking the time to write your review is greatly appreciated.Looking forward to welcoming you and your guests back soon! Have a great Day!

2/10 – Terrible

Voyageur vérifié

Voyage en groupe
Points faibles : Confort de la chambre
I know I’m not coming back
Location is isolated. My advice is to stay away from this property unless u are oblivious to noise and ok to deal with early morning prayer chants and rooster calls starting from ard 3am. Beds are rock hard.
Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Yong Kong

Voyage en groupe
Limited dining
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Kelly

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel room is spacious, simple furnishing, but clean and cozy. The staff there are friendly too.
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Xue Li

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay, the place is very clean and the room is huge. Great for family! Night time it’s quite noisy, dog barking. Staff is very friendly and helpful, would still recommend staying here. Awesome place!
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

Siti Azrina

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfy place to stay. Well maintained room n facilities.
Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
What you expect with the pricing. BF out dont expect wonders as the pricing. Rooms ok² only. Nothing to be expected.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Kamarul Ariffin

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023

8/10 – Bien

S

Points forts : Propreté
Séjour de 2 nuits en juin 2023
The Management a répondu le 23 sept. 2023
Dear Guest,Thank you for taking the time to share your rating with us! We appreciate your feedback and are delighted to see that you gave us a score of 4 out of 5.Your positive feedback is truly appreciated and serves as motivation for us to continue striving for excellence in serving our guests. If you have any specific comments or suggestions on how we can make your next stay even better and earn that elusive fifth star, please feel free to share them with us.We look forward to the opportunity to welcome you back and provide you with a 5-star experience on your next visit.Once again, thank you for choosing The Straits Suites & Residences, and we value your support.Warm regards,

10/10 – Excellent

nanthakumar

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good location and Spacious room.
As it was still new, was clean and in good condition. The room was spacious. Only grievance is the quality of breakfast. The nearby coffeshops have better range and quality. So lower your expectations if you decide to wake up early and have breakfast.
Séjour de 2 nuits en septembre 2023
The Management a répondu le 23 sept. 2023
Dear Mr Nanthkumar,Thank you for choosing The Straits Suites & Residences and for your feedback. We're glad you found our property clean and spacious.However, we apologize for not meeting your breakfast expectations. We're taking your feedback seriously and will improve our offerings.Your input is important, and we're committed to making your next stay more satisfying.We look forward to serving you better.Best regards,

2/10 – Terrible

wong

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Mohamad Fazli

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean space and great staff and friendly.
Séjour de 1 nuit en septembre 2023
Sujata Dheera a répondu le 23 sept. 2023
Dear Mr Mohamad Fazli,Thank you so much for your kind words and positive feedback! We are thrilled to hear that you found our space clean and our staff friendly.At The Straits Suites & Residences, we take great pride in providing a clean and welcoming environment for our guests, and our friendly staff is dedicated to ensuring a memorable stay.Your satisfaction is our top priority, and your feedback inspires us to continue delivering exceptional service. We look forward to welcoming you back in the future for another enjoyable stay.If you ever need anything during your next visit, please do not hesitate to reach out. We are here to make your stay as comfortable and pleasant as possible.Warm regards,

10/10 – Excellent

John

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great property, highly recommended for families!
Great property for the price point that I had paid! Property was new and in excellent condition. No issues with cleanliness whatsoever and housekeeping came by daily, which was a pleasant surprise for a service apartment-like venue. Saw some comments that it was a little far away from amenities, but it was a mere RM6 Grab ride from places like KSL city & City Square. Had noisy chickens in the morning but not within the control of the hotel. Only grouses I have were that the bed was a little too hard for my liking & the wifi strength was not great. Nevertheless, still a good stay and would highly recommend for families!
Séjour de 2 nuits en septembre 2023
The Management a répondu le 23 sept. 2023
Dear Mr John On,We are absolutely delighted to hear about your fantastic experience at The Straits Suites & Residences! Thank you for choosing our property and for sharing your feedback.It's wonderful to know that you found our property to be excellent value for the price. We take great pride in maintaining its new and pristine condition, and our daily housekeeping service is indeed a unique feature for a service apartment-like venue.We appreciate your understanding regarding the occasional morning serenades by our feathery friends—it's a slice of local charm that's beyond our control.I'm sorry to hear that the bed was not to your liking, and we'll certainly take note of your feedback about the Wi-Fi strength to make improvements. We always strive to enhance our guests' comfort.Thank you for highly recommending us to families. We look forward to welcoming you back in the future and providing you with an even more enjoyable stay.Warmest regards,

6/10 – Acceptable

Ricky Ravichandran

Voyage de couple
Points forts : Propreté, service et personnel
All good but the wifi is terrible.
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
So far everything is good , air con cooled enough, water pressure strong enough. Room lock was spoil, had to put a fire extinguish behind as a secondary security. Breakfast was 2/5 star, lack of food during 9.30am already. Less table and chair. Even cup also less. Slope going up car park was dangerous, bigger car like SUV or MPV need extra caution.
Séjour de 2 nuits en août 2023

6/10 – Acceptable

Long Kuang Eric

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, commodités
The staff is friendly and helpful but the internet is terribly sluggish.
Séjour de 3 nuits en septembre 2023

8/10 – Bien

Mengjie

Séjour de 2 nuits en septembre 2023

10/10 – Excellent

saadia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The apartment is clean and the area nice and quite, mini mart and some food options within 5 min walking distance
Séjour de 1 nuit en août 2023

8/10 – Bien

wenru

Points forts : Propreté, service et personnel
Séjour de 2 nuits en août 2023

10/10 – Excellent

Nurdiana

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like everything here.
Séjour de 1 nuit en août 2023
The Management a répondu le 19 août 2023
Dear Ms Nurdiana,Thank you very much for taking the time to write your review on your stay experienceGuest feedback, whether positive or otherwise, is essential in our continuous effort to improve the guest services as well as to give us a better understanding of our guest's needs in resolving issues promptly and fairly. You taking the time to write your review is greatly appreciated.We look forward to your return visit !Thank you

10/10 – Excellent

atiqah

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room very comfortable. But the hot water not function well. My suggestion please provide 1 to 2 plates and spoon as well as iron since it is apartment.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Adam

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

8/10 – Bien

Abdulrahman

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en juillet 2023
The Management a répondu le 19 août 2023
Dear Mr Abdulrahman,Thank you very much for taking the time to write your review on your stay experienceGuest feedback, whether positive or otherwise, is essential in our continuous effort to improve the guest services as well as to give us a better understanding of our guest's needs in resolving issues promptly and fairly. You taking the time to write your review is greatly appreciated.We look forward to your return visit !Thank you

8/10 – Bien

Maooz

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staffs are helpful. Cleanliness needs to be improved.
Séjour de 1 nuit en juillet 2023
The Management a répondu le 11 août 2023
Thank you very much for taking the time to write your review on your stay experience. We are truly sorry to hear of your unpleasant experience and the challenges facedWe have shared your feedback with the relevant Department Manager which I assure you are much appreciated and will be looked into accordingly for their corrective and improvement measures.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve the guest services as well as to give us a better understanding of our guest's needs in resolving issues promptly and fairly. You taking the time to write your review is greatly appreciated.Please contact our Front Office Asst. Manager, Ms Sujata at am@thestraits-suites.com for further assistances and information.We look forward to your return visit with a warm welcome and you can be certain of our best attention at all times.Thank you

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pleasant stay with family
Overall a nice and spacious apartment. Clean bedroom, comfortable stay. No washing machine. Located a short distance drive from custom.
Séjour de 1 nuit en juillet 2023
The Management a répondu le 11 août 2023
Thank you very much for taking the time to write your review on your stay experience. We have shared your feedback with the relevant Department Manager which I assure you are much appreciated and will be looked into accordingly for their corrective and improvement measures.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve the guest services as well as to give us a better understanding of our guest's needs in resolving issues promptly and fairly. You taking the time to write your review is greatly appreciated.Please contact our Front Office Asst. Manager, Ms Sujata at am@thestraits-suites.com for further assistances and information.We look forward to your return visit with a warm welcome and you can be certain of our best attention at all times. Thank you

6/10 – Acceptable

Afzal

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté
Don't expect too much! Booked 2 rooms and 1 was not even cleaned. Wi-Fi connection was hopeless. The Wi-Fi gets connected but no internet, we had to use our roaming. One of our room entrance door lock was spoilt so that added to poor security. However, the staff was great as he ensured our stay was comfortable even though with shortcomings. But definitely I won't be coming back here next time.
Séjour de 1 nuit en juillet 2023
The Management a répondu le 11 août 2023
Dear Mr Afzal,Thank you very much for taking the time to write your review on your stay experience. We are truly sorry to hear of your unpleasant experience and the challenges faced.We have shared your feedback with the relevant Department Manager which I assure you are much appreciated and will be looked into accordingly for their corrective and improvement measures.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve the guest services as well as to give us a better understanding of our guest's needs in resolving issues promptly and fairly. You taking the time to write your review is greatly appreciated.Please contact our Front Office Asst. Manager, Ms Sujata at am@thestraits-suites.com for further assistances and information.We look forward to your return visit with a warm welcome and you can be certain of our best attention at all times. Thank you.

8/10 – Bien

LESTARI

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall is good. Room is big and comfortable. I just hope they may prepare some plate/cutlery/kitchenette in the room. Fridge cleanliness need to be notice as well.
Séjour de 1 nuit en juin 2023
The Management a répondu le 11 août 2023
Dear Ms Lestari,Thank you very much for taking the time to write your review on your stay experience. We are truly sorry to hear of your unpleasant experience and the challenges faced.We have shared your feedback with the relevant Department Manager which I assure you are much appreciated and will be looked into accordingly for their corrective and improvement measures.Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve the guest services as well as to give us a better understanding of our guest's needs in resolving issues promptly and fairly. You taking the time to write your review is greatly appreciated.Please contact our Front Office Asst. Manager, Ms Sujata at am@thestraits-suites.com for further assistances and information.We look forward to your return visit with a warm welcome and you can be certain of our best attention at all times.Thank you.

10/10 – Excellent

Randy

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It's near Lazy Monday, a relatively new Instagram spot for burgers, amd many 24-hour fast food outlets. Convenient for those who drive.
Séjour de 3 nuits en juin 2023
The Management a répondu le 11 août 2023
Dear Mr Randy,Thank you very much for taking the time to write your review on your stay experience. Guest feedback, whether positive or otherwise, is essential in our continuous effort to improve the guest services as well as to give us a better understanding of our guest's needs in resolving issues promptly and fairly. You taking the time to write your review is greatly appreciated.Please contact our Front Office Asst. Manager, Ms Sujata at am@thestraits-suites.com for further assistances and information.We look forward to your return visit with a warm welcome and you can be certain of our best attention at all times. Thank you.

10/10 – Excellent

Jengwe

Séjour de 3 nuits en juin 2023

8/10 – Bien

UMMU SULAIM

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en juin 2023
The Management a répondu le 21 juin 2023
Salam Sejahtera!Thank you for choosing us as your vacation destination.Your feedback is much appreciated and looking forward to welcoming you back!Have a great day!

10/10 – Excellent

Saadiah

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good 👍👍👍
Séjour de 1 nuit en juin 2023
The Management a répondu le 21 juin 2023
Salam Sejahtera!Thank you for choosing us as your vacation destination.Your feedback is much appreciated and looking forward to welcoming you back!Have a great day!

10/10 – Excellent

brizley

Séjour de 1 nuit en juin 2023