[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Baguss Hotel and Serviced Apartment Hotel with a restaurant, near KSL City Mall ![Suite](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/7e06f363.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/476ae951.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/e5b495e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/5cf4b28e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/6cb1d7a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Baguss Hotel and Serviced Apartment in Johor Bahru offers essential amenities like WiFi and a restaurant. Guests enjoy the buffet breakfast before taking the area shuttle to KSL City Mall or Johor Bahru Customs. The staff is consistently praised for their helpfulness. 7.2 Good ## Popular amenities - Breakfast available - Parking available - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=16410682&PinnedHotelID=16410682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=16410682&PinnedHotelID=16410682&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=16410682&PinnedHotelID=16410682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=16410682&PinnedHotelID=16410682&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16410682&PinnedHotelID=16410682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16410682&PinnedHotelID=16410682&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16410682&PinnedHotelID=16410682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16410682&PinnedHotelID=16410682&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Deluxe Room, 2 Single Beds ](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/2660db76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Air conditioning Full-sized refrigerator/freezer LED TV Separate bedroom Bidet Hair dryer Private bathroom Free bottled water - 269 sq ft - Sleeps 3 - 2 Twin Beds ![Deluxe Room, 1 Queen Bed](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/3f71ade6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Air conditioning Full-sized refrigerator/freezer LED TV Separate bedroom Bidet Hair dryer Private bathroom Free bottled water - 269 sq ft - Sleeps 3 - 1 Queen Bed ![Family Room](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/9e6b8229.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Full-sized refrigerator/freezer LED TV Separate bedroom Bidet Hair dryer Private bathroom Free bottled water - 322 sq ft - Sleeps 5 - 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds ![Standard Twin Room, No Windows | Bathroom amenities](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/6c3df05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, No Windows ### Highlights Air conditioning Full-sized refrigerator/freezer LED TV Separate bedroom Bidet Hair dryer Private bathroom Free bottled water - 215 sq ft - Sleeps 2 - 2 Twin Beds ![Suite](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/7c2752b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Full-sized refrigerator/freezer LED TV Separate bedroom Bidet Hair dryer Private bathroom Free bottled water - 495 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 1 Queen Bed, Non Smoking](https://images.trvl-media.com/lodging/17000000/16420000/16410700/16410682/a5d0fc12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Full-sized refrigerator/freezer LED TV Separate bedroom Bidet Hair dryer Private bathroom Free bottled water - 267 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohor-Bahru-Hotels-Baguss-Hotel-And-Serviced-Apartment.h16410682.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohor-Bahru-Hotels-Baguss-Hotel-And-Serviced-Apartment.h16410682.Hotel-Information) ## About the area Central District, a neighborhood in Johor Bahru, is home to Baguss Hotel and Serviced Apartment. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Night Safari and Singapore Zoo. LEGOLAND® Malaysia and Singapore Botanic Gardens are not to be missed. [Visit our Johor Bahru travel guide](https://www.expedia.ca/Johor-Bahru.dx6142145) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.47627%2C103.76852&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MPPXXcibp2l-UcORjnZfZp1vfkE=) Plaza Mentari (Suncity), Jalan Kuning, Taman Pelangi, Johor Bahru, Johor, 80400 ### What's nearby - Plaza Pelangi - 7 min walk - 0.6 km - KSL City Mall - 15 min walk - 1.3 km - Johor Bahru Customs, Immigration, and Quarantine Complex - 2 min drive - 1.5 km - Johor Bahru City Square - 2 min drive - 1.9 km - Komtar JBCC - 2 min drive - 1.9 km ### Getting around - JB Sentral - 6 min drive - Kranji Station - 8 min drive - Seletar Airport (XSP) - 32 min drive ### Restaurants - ‪Warakuya Japanese Restaurant - ‬3 min walk - ‪Me And My Roro - ‬3 min walk - ‪Sushi Plus - ‬4 min walk - ‪Rosmarino Italian Restaurant - ‬2 min walk - ‪Restoran Tiga Zam - ‬3 min walk ## About this property ### Baguss Hotel and Serviced Apartment Hotel near KSL City Mall Close to Komtar JBCC, Baguss Hotel and Serviced Apartment provides amenities like a restaurant. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle - Concierge services, luggage storage, and a porter/bellhop - A 24-hour front desk, a front-desk safe, and free newspapers Room features All 99 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and bidets - Wardrobes/closets, full-sized refrigerators/freezers, and daily housekeeping ## Similar properties ![Standard Triple Room](https://images.trvl-media.com/lodging/112000000/111840000/111832500/111832410/c9ededdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ardens Hotel-Taman Johor Jaya Taman Johor Jaya - Free WiFi - Parking available - 24/7 front desk 8.0 Very good 3 reviews CA $18 CA $23 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=111832410&PinnedHotelID=111832410&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33260000/33260000/33259933/4d790935.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residences at Daya by SR Home Johor Bahru - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 47 reviews CA $33 CA $72 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=33259933&PinnedHotelID=33259933&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/13000000/12390000/12386300/12386214/5b0855a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Johor Bahru by IHG Central District - 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Pool - Kitchen - Parking included - Free WiFi 8.0 Very good 25 reviews CA $44 CA $78 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=103317436&PinnedHotelID=103317436&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/88000000/87020000/87014600/87014572/fe2a9b4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tri Tower By Antlerzone Central District - Pool - Kitchen - Parking included - Free WiFi 7.4 Good 8 reviews CA $59 CA $88 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=87014572&PinnedHotelID=87014572&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment](https://images.trvl-media.com/lodging/45000000/44360000/44358600/44358591/8904d04e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Twin Tower Johor Bahru by Glex Central District - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 24 reviews CA $53 CA $66 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=44358591&PinnedHotelID=44358591&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Studio, 1 King Bed, Balcony, City View | View from room](https://images.trvl-media.com/lodging/43000000/42140000/42134000/42133924/1c50738a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JB City Shopping Mall Apartment Central District - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 87 reviews CA $57 CA $66 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=42133924&PinnedHotelID=42133924&HadPinnedHotel=true®ionId=-1&adults=2) ![Signature Quadruple Room, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/41000000/40200000/40199400/40199355/4c8d8c5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zzz Sleep Mode Capsule Sekudai - Parking included - Free WiFi - Air conditioning - Room service 9.6 Exceptional 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=40199355&PinnedHotelID=40199355&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/40000000/39570000/39561100/39561056/0780f5c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Attrus By LSE - Hostel Central District - Free WiFi - Air conditioning - Parking available - Laundry 8.2 Very good 19 reviews CA $22 CA $30 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=39561056&PinnedHotelID=39561056&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Beach shuttle (surcharge) - Self parking on site (MYR 1 per night) - Limited onsite parking ### Food and drink - Buffet breakfast available for a fee - A restaurant ### Restaurants on site - B ### Family friendly - In-room full-sized refrigerator/freezer - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 5 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LED TV ### Food and drink - Free bottled water - Full-sized refrigerator/freezer ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 50.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 100.00 per stay We have included all charges provided to us by the property. ### Optional extras - Self parking fee: MYR 1.00 per night - Rollaway bed fee: MYR 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Baguss Hotel Serviced Apartment Johor Bahru Baguss Hotel Serviced Apartment Baguss Serviced Apartment Johor Bahru Baguss Serviced Apartment Baguss Serviced Johor Bahru Baguss Hotel and Serviced Apartment Hotel Baguss Hotel and Serviced Apartment Johor Bahru Baguss Hotel and Serviced Apartment Hotel Johor Bahru ## Frequently asked questions ### Is Baguss Hotel and Serviced Apartment pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Baguss Hotel and Serviced Apartment? > Self parking is available for MYR 1.00 per night. Limited spots are available. ### What time is check-in at Baguss Hotel and Serviced Apartment? > Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Baguss Hotel and Serviced Apartment? > Check-out is at noon. ### Where is Baguss Hotel and Serviced Apartment located? > Located in Central District, this hotel is within 1 mi (2 km) of Plaza Pelangi, KSL City Mall, and Johor Bahru Customs, Immigration, and Quarantine Complex. Johor Bahru City Square is 1.5 mi (2.4 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Baguss Hotel and Serviced Apartment Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 33 8 - Good 88 6 - Okay 51 4 - Poor 19 2 - Terrible 11 ### 7.4/10 Cleanliness ### 7.2/10 Staff & service ### 4.6/10 Amenities ### 6.8/10 Property conditions & facilities ### 8/10 Good #### IK Mar 4, 2020 Liked: Amenities, property conditions & facilities I like the carpets. I like that it's spacious. I like the price. I didn't like the ants crawling on my bed and tables. I didn't like that they took my 50 RM deposit for having a late check out without letting me know that would happen in English first. ##### IK Stayed 7 nights in Feb 2020 ### 4/10 Poor #### Verified traveller Jun 8, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Jun 2020 ### 6/10 Okay #### Verified traveller Mar 18, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort #### Ok Aircond not cold, dirty toilet, towel forgot to place and had to ask counter, and toothbrush not provided. ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Feb 21, 2020 ##### Verified traveller Stayed 7 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Feb 9, 2020 ##### Verified traveller Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Shan Jan 26, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I don’t like anything of this hotel. It had poo service . ##### Shan Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Alex Jan 25, 2020 ##### Alex Stayed 2 nights in Jan 2020 ### 2/10 Terrible #### Verified traveller Jan 12, 2020 Disliked: Cleanliness, amenities, property conditions & facilities Very dirty.. Room not clean.... Room suites very dirty.. Toilet dirty... Toilet tower dirty.. ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller Jan 5, 2020 Liked: Staff & service ##### Verified traveller Stayed 1 night in Jan 2020 ### 2/10 Terrible #### H. Dec 29, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room cleanliness is terrible. The floor don't think have been vacuum can see a lot of dirt. The toilet have a strong urine smell n look very yellow all around. The basin tap have a lot of black mold atain around. Pillows case look so yellowish. The whole experience for this hotel is terrible. ##### H. Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Oct 21, 2019 Liked: Cleanliness, staff & service, amenities Good hotel. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 6/10 Okay #### Mohd Rosmizan Oct 2, 2019 My TV is not working, ants in my room and the phone network sometime got problem, the rest is quite OK ##### Mohd Rosmizan Stayed 2 nights in Sep 2019 ### 4/10 Poor #### Khim Sep 27, 2019 Disliked: Staff & service, property conditions & facilities #### Very very poor service Last time got manager dasmond service very good, now no manager, check in 3 pm still not readily, no slepper, no tea, no tissues, no soft pillows, no hanger, said maintenance come soon but no come no TV till tomorrow 11am,indian house keeping very lazy, no speak Malay, English, no toothbrush no this no that, see above, room licking, must refund money, hope to see manager ##### Khim Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller Sep 15, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad bad bad Please get rid of this hotel. Dirty room, toilet, blanket. No toiletries at all. Pls avoid ##### Verified traveller Stayed 1 night in Sep 2019 ### 4/10 Poor #### Khim Sep 12, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor service from 2pm till 7pm,still gives a bad b No TV, no toothbrush, no water and many no ##### Khim Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller Sep 3, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Didnt chge blanket whn h/keepng, n thy not deny ) This very bad hotels. Last 2017 was ok. Now very very bad. The blankeks and everything they using same , no changes. I booked for 2 nights. N im check out after 1st night. Room smelly. Not hygiene at all. Even when ask receptionist. They no deny it. I have all recorded. This very silly if hotels.com didnt take out this hotel out from list. ##### Verified traveller Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Tan Aug 12, 2019 Disliked: Cleanliness, property conditions & facilities #### What’s so baguss? Pros: Cheap, no frills hotel with free parking Cons: Spoilt air con(fixed at request), dirty flooring that has never been vacuumed, no toothbrush and toothpaste, strands of hair in mini fridge(disgusting)... You get what you pay! ##### Tan Stayed 2 nights in Aug 2019 ### 6/10 Okay #### Abdul Aug 12, 2019 Liked: Room comfort ##### Abdul Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller Jul 15, 2019 Liked: Property conditions & facilities, room comfort #### Baguss Hotel@ Pelangi Good side, affordable hotel that comes with simple free breakfast at the back of their hotel. And there's a restaurant right beside. And comfy bed to sleep in. The not so good stuff, the toilet/shower was filled with urine smell despite even watering the whole floor. The corridor was leaking water at the level I was staying. TV only has 1 channel and the Wi-Fi doesn't work too. ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 2, 2019 ##### Verified traveller Stayed 1 night in Jun 2019 ### 4/10 Poor #### Abdul Jun 25, 2019 Disliked: Staff & service, property conditions & facilities #### Our Stay at BAGUSS TV Channels not fully available based on the hotel info. Not sure whether bed sheets or pillow cases were replaced. But, found ants under the pillow. And, wi-fi was only found to be ok during the second day of stay. Reserved 2x queens + 1x roll-over. But, got 1x king + 2x singles ##### Abdul Stayed 2 nights in Jun 2019 ### 2/10 Terrible #### Avijit Jun 13, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rubbish place & service; must be delisted Three and half stars? This place does deserve to be 2 stars also. Sites must delist it. It’s an old small building in an area of JB where there’s nothing to do around barring few restaurants. The family room bathroom doesn’t have door lock.. is that supposed to be sexy? In a family room? Room is basic, corridor is narrow and dirty. But all above are yet not the biggest problem. It’s the service. Breakfast has just four items and by 930am one of them finishes and no refill. One of the day’s there was no bread for breakfast .. as they said bakery guy didn’t deliver today. The housekeeping staff are rude loud and utterly inefficient. It took us four phonecalls yet no one delivered the toothbrush kit. Finally I had to search and go into their inventory room and take from there. Toilet rolls not kept two phone calls and yet not delivered. At checkin time, we reached 1:30pm but the guy kept saying checkin only 3pm.. hardly hotel had 30% capacity full but he kept saying only 3pm. On a weekday in a family room of two queen beds, in a secluded hotel, you can expect zero occupancy. We were a family and that reception area has no comfortable seating place. The guy cudve said ok for family room I will try to give by (2pm) but he kept saying like a tale recorder only 3pm. So what happens, since he told the same to everybody, soon at 3pm all customers came and checkin process had a small queue. All to be handled by one inefficient guy.Wifi at this hotel was v ordinary.TV reception vpoor ##### Avijit Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller May 26, 2019 ##### Verified traveller Stayed 1 night in May 2019 ### 2/10 Terrible #### ChengTan May 7, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We were given a room with air con unit broke down. Made a trip to the front desk to inform and we were to wait for repair man to repair in the same room. Until much time later , realised not able to repair, we made another trip down to change room, 2nd room was also with aircon unit broken down. Finally we were given a family room but air con was very weak, made a total 3 trips to the front desk to settle stay in. Poor manpower issue, communication issues and also facilities issue. Will not come back again ##### ChengTan Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller May 7, 2019 ##### Verified traveller Stayed 1 night in May 2019 ## Expedia's Latest Trends ### Hotels > [Pet-friendly Hotels in Oakville](https://www.expedia.ca/Oakville-Hotels-Pet-Friendly-Hotel.0-0-d9236-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Chicago](https://www.expedia.ca/Chicago-Hotels-All-Inclusive-Hotel.0-0-d178248-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [LEGOLAND Malaysia Resort](https://www.expedia.ca/Johor-Bahru-Hotels-LEGOLAND-Malaysia-Resort.h6589337.Hotel-Information) > > [Inn At The Forks](https://www.expedia.ca/Winnipeg-Hotels-Inn-At-The-Forks.h1089238.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Barceló Bávaro Palace - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Barcelo-Bavaro-Palace-All-Inclusive.h2438582.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Beach Hotel in Lebanon](https://www.expedia.ca/Destinations-In-Lebanon-Beach-Hotel.0-0-d98-tBeachHotel.Hotel-Filter-Destinations) > > [Cabin Rentals Algonquin Park](https://www.expedia.ca/Algonquin-Park-Cabins.d6343000-aaCabins.Travel-Guide-Accommodation) > > [Hotels in Whitechapel](https://www.expedia.ca/Whitechapel-London-Hotels.0-n6144915-0.Travel-Guide-Filter-Hotels) > > [Fairmont Hotels in Oahu](https://www.expedia.ca/Oahu-Hotels-Fairmont.0-0-d180077--bFairmont.Travel-Guide-Filter-Hotels) > > [Island Club Turks](https://www.expedia.ca/Providenciales-Hotels-Island-Club-Turks.h8216341.Hotel-Information) > > [Hotel Hanshin Annex Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Hanshin-Annex-Osaka.h30396869.Hotel-Information) ### Flights > [Flights from Castlegar (YCG) to Spokane (GEG)](https://www.expedia.ca/lp/flights/ycg/geg/castlegar-to-spokane) > > [Flights from Houston (IAH) to Rio de Janeiro (GIG)](https://www.expedia.ca/lp/flights/iah/gig/houston-to-rio-de-janeiro) > > [Flights from Frankfurt (FRA) to Paris (CDG)](https://www.expedia.ca/lp/flights/fra/cdg/frankfurt-to-paris) > > [Flights from Montreal (YUL) to Liverpool (LPL)](https://www.expedia.ca/lp/flights/yul/lpl/montreal-to-liverpool) > > [Flights from Delhi (DEL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Flights from Vancouver (YVR) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yvr/lax/vancouver-to-los-angeles) > > [Flights from Toronto (YYZ) to Fort Lauderdale (FXE)](https://www.expedia.ca/lp/flights/yyz/fxe/toronto-to-fort-lauderdale) > > [Flights from Goffs (YHZ) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yhz/dxb/halifax-to-dubai) > > [Flights from Edmonton (YEG) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yeg/yxx/edmonton-to-abbotsford) > > [Flights from Calgary (YYC) to Perth (PER)](https://www.expedia.ca/lp/flights/yyc/per/calgary-to-perth) > > [Flights from Vancouver (YVR) to Port Alberni (YPB)](https://www.expedia.ca/lp/flights/yvr/ypb/vancouver-to-port-alberni) > > [Flights from Ajnala (ATQ) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/atq/yyz/sri-guru-ram-das-ji-intl-airport-to-toronto) ### Cars > [Car rentals in Vancouver](https://www.expedia.ca/Car-Rentals-In-Vancouver.d178315.Car-Rental-Guide) > > [Car rentals in Athabasca](https://www.expedia.ca/Car-Rentals-In-Athabasca.d6204.Car-Rental-Guide) ### Activities > [Things to do in Hartford](https://www.expedia.ca/Things-To-Do-In-Hartford.d180005.Travel-Guide-Activities) ### Packages > [Boston Common](https://www.expedia.ca/Boston-Common-Beacon-Hill.d507377.Vacation-Attraction) ### General > [Visit Fortitude Valley](https://www.expedia.ca/Brisbane-Fortitude-Valley.dx6129781)