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Reviews of Sunset Inn John Day

2 out of 5
Sunset Inn John Day
390 West Main Street, John Day, OR

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 119 reviews" "
Rating 8 - Good. 33 out of 119 reviews" "
Rating 6 - Okay. 25 out of 119 reviews" "
Rating 4 - Poor. 17 out of 119 reviews" "
Rating 2 - Terrible. 7 out of 119 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay! Although this is an older hotel, it’s very clean, quiet, has updated bathrooms, great staff, comfortable beds, refrigerator, microwave, a table and chairs and is very accessible for handicapped patrons. We will definitely stay again!
Stayed 1 night in Apr 2024
Response from Rakesh on Apr 13, 2024
Thanks

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean. All the amenities we needed. Very nice staff. Would stay there again.
Stayed 2 nights in Mar 2024
Response from Rakesh on Mar 18, 2024
Thanks

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel in a town that is slowly fading. Decent place to stay when in the area.
Stayed 1 night in Mar 2024
Response from Rakesh on Mar 17, 2024
Thanks

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rakesh on Mar 16, 2024
Thanks

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Rakesh on Jan 30, 2024
Thanks

2/10 Terrible

gary

Stayed 3 nights in Nov 2023
Response from Rakesh on Jan 30, 2024
Thanks

10/10 Excellent

Doni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rakesh on Dec 8, 2023
Thanks

4/10 Poor

Johnny, Prineville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service. Heater did not work properly. Room not restocked with coffee. Staff acted as if it was an inconvenience to ask a simple question
Stayed 2 nights in Nov 2023
Response from Rakesh on Nov 28, 2023
We take care your issue directly

6/10 Okay

Noah

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The bed was really hard
Stayed 2 nights in Nov 2023
Response from Rakesh on Nov 20, 2023
Thanks

6/10 Okay

Thomas

Stayed 1 night in Nov 2023
Response from Rakesh on Nov 13, 2023
Thanks

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, room comfort
John Day Hunting trip
Friendly staff, clean room. We had our 2 large dogs with us. Very reasonable charge. Cute little table inside & outside.
Stayed 1 night in Oct 2023
Response from Rakesh on Nov 2, 2023
Thanks

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Toilet flush produced a screeching noise every time, toilet seat had one cushion missing making seat slant.
Stayed 2 nights in Sep 2023
Response from Rakesh on Sep 28, 2023
Thanks

6/10 Okay

Christopher

It did the job, was pretty outdated. Staff was friendly
Stayed 1 night in Sep 2023
Response from Rakesh on Sep 22, 2023
Thanks

6/10 Okay

Ann

This place needs new beds and mattresses desperately! The air conditioner was noisy and worked hard all night, long.
Stayed 2 nights in Sep 2023
Response from Rakesh on Sep 12, 2023
Thanks

6/10 Okay

Sandra

Travelled with family, Travelled with pets
Disliked: Amenities
No place to walk dog. Shabby towels. Way overpriced.
Stayed 1 night in Sep 2023
Response from Rakesh on Sep 8, 2023
Thanks

6/10 Okay

Kevin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Bathroom needs a complete overhaul. It has water leaks and paint peeling.
Stayed 1 night in Sep 2023
Response from Rakesh on Sep 7, 2023
Thanks

8/10 Good

Jacob

Sunset inn
Stayed 1 night in Aug 2023
Response from Rakesh on Sep 1, 2023
Thanks

4/10 Poor

Ky

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor was extremely dirty. Had to clean ourselves. Walked around our room barefoot and all of our feet were instantly black.
Stayed 2 nights in Aug 2023
Response from Rakesh on Aug 24, 2023
Thanks

10/10 Excellent

Julia

Loved that the linens were odor free - no scented laundry products.
Stayed 1 night in Aug 2023
Response from Rakesh on Aug 23, 2023
Thanks

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Rakesh on Aug 16, 2023
Thanks

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We love the area the property is located at
Stayed 1 night in Aug 2023
Response from Rakesh on Aug 14, 2023
Thanks

6/10 Okay

Kathie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Rakesh on Aug 10, 2023
Thanks

4/10 Poor

Eugene

Stayed 2 nights in Jul 2023
Response from Rakesh on Aug 9, 2023
Thanks

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Better than it looks
The outside of the place is frightful, as is the town as a whole. However, I slept like a baby in a comfy bed in a clean room. I'm dismayed at how much they charge for the place, but it's Capitalism at its best.
Stayed 1 night in Aug 2023
Response from Rakesh on Aug 9, 2023
Thanks

4/10 Poor

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Rakesh on Aug 4, 2023
Thanks

10/10 Excellent

Kris

Stayed 1 night in Jul 2023
Response from Rakesh on Aug 23, 2023
Thanks

8/10 Good

Mario

Stayed 2 nights in Jul 2023
Response from Rakesh on Aug 16, 2023
Thanks

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations
Stayed 1 night in Jul 2023
Response from Rakesh on Jul 16, 2023
Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, find another place to stay.
Stayed 1 night in Jul 2023
Response from Rakesh on Jul 16, 2023
Thanks

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rakesh on Jul 14, 2023
Thanks

2/10 Terrible

Carolyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel was shabby but seemed clean. The beds were comfortable. The manager wore soiled clothing and this led us to believe that the hotel would not be clean. Since I am a senior he promised me a bottom floor room and that nobody would be placed in the room above me. However… the second night there was something very loud going on in the room above. People shoving things across the floor continually and walking back and forth. Lots of banging such as hammer sounds. This noice continued all night long. I did not sleep at all and my adult son woke up what he said was six times. The manager would not speak to me but send two little girls to tell me to call him on the phone. I did and he would not answer. Then he sent a young lady who gave me a $30 refund. This was an insult as compensation. I would never recommend this tacky place to anyone!!!
Stayed 2 nights in Jun 2023
Response from Rakesh on Jul 14, 2023
Thanks

4/10 Poor

Julie

Stayed 1 night in Jun 2023
Response from Rakesh on Aug 4, 2023
Thanks

8/10 Good

Colin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was decent. Good tv. Good space and bed were pretty comfortable
Stayed 1 night in Jun 2023
Response from Rakesh on Jul 1, 2023
Thanks

4/10 Poor

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Rakes on Jun 20, 2023
Thanks

10/10 Excellent

Mathew, MEDFORD

Stayed 1 night in Jun 2023
Response from Rakesh on Jul 12, 2023
Thanks

8/10 Good

Mary

Stayed 2 nights in Jun 2023
Response from Rakesh on Jun 17, 2023
Thanks

10/10 Excellent

alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with the cleanliness of my room!
Stayed 1 night in Jun 2023
Response from Rakesh on Jun 14, 2023
Thanks

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was exceptionally clean, and we appreciated that a lot.
Stayed 1 night in Jun 2023
Response from Rakesh on Jun 14, 2023
Thanks

8/10 Good

Cheri, PORTLAND

Stayed 2 nights in Jun 2023
Response from Rakesh on Jul 1, 2023
Thanks

4/10 Poor

Diane

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Tired property. No curb appeal. Clean room. Wouldn’t stay here again. Pictures over sell property expectations.
Stayed 1 night in Jun 2023
Response from Rakes on Jun 6, 2023
Thanks

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Rakesh on Jun 6, 2023
Thanks

4/10 Poor

Carol

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Rakesh on May 31, 2023
Thanks

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Rakesh on May 30, 2023
Thanks

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, relatively spacious and comfortable. Pool was not in service, but we did not have time for that anyway. Would stay there again.
Stayed 2 nights in May 2023
Response from Rakesh on May 25, 2023
Thanks

6/10 Okay

jean, Island park

Disliked: Cleanliness
Stayed 1 night in May 2023
Response from Rakesh on May 24, 2023
Thanks

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Good value stay.
Stayed 1 night in May 2023
Response from Rakesh on May 12, 2023
Thanks

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
The office clerk was outstanding. He was friendly and helpful.
Stayed 1 night in May 2023
Response from Rakesh on May 9, 2023
Thanks

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and clean room
Stayed 1 night in Apr 2023
Response from Rakesh on Apr 25, 2023
Thanks

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Budget friendly motel. Dog friendly. Friendly staff.
Stayed 1 night in Feb 2023
Response from Rakesh on Feb 19, 2023
Thanks

8/10 Good

Rich

Liked: Cleanliness, property conditions & facilities
Availability and price was good
Stayed 2 nights in Jan 2023
Response from Rakesh on Jan 31, 2023
Thanks