Title: The Regency Apartment Hotel Menlyn - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Regency Apartment Hotel Menlyn Suburban hotel with a fitness center and a 24-hour front desk ![Outdoor pool](https://images.trvl-media.com/lodging/24000000/23940000/23932600/23932589/5da0b703.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/24000000/23940000/23932600/23932589/6e68abf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch served; local and international cuisine, pool views ](https://images.trvl-media.com/lodging/24000000/23940000/23932600/23932589/3a95cc81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/24000000/23940000/23932600/23932589/85ceb5fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![54-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/24000000/23940000/23932600/23932589/3fa8df0b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Regency Apartment Hotel Menlyn provides a peaceful suburban setting with a garden and inviting pool area. Travelers can sample local and international dishes at the restaurant or relax with drinks at the bar after using the on-site gym. 7.8 Good ## Popular amenities - Gym - 24/7 front desk - Room service - Bar - Breakfast available - Pool ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=23932589&PinnedHotelID=23932589&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=23932589&PinnedHotelID=23932589&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23932589&PinnedHotelID=23932589&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=23932589&PinnedHotelID=23932589&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23932589&PinnedHotelID=23932589&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23932589&PinnedHotelID=23932589&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=23932589&PinnedHotelID=23932589&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=23932589&PinnedHotelID=23932589&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/24000000/23940000/23932600/23932589/c8bec691.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 7.2 Good 5 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Dishwasher - 484 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Room (Small Queen)](https://images.trvl-media.com/lodging/24000000/23940000/23932600/23932589/a70af359.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Small Queen) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Premium bedding Rainfall showerhead Private bathroom - 107 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-The-Regency-Apartment-Hotel-Menlyn.h23932589.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-The-Regency-Apartment-Hotel-Menlyn.h23932589.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.78170%2C28.26806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UkZ7RzqkuSM-y0a55JXQeKuF9iE=) 29 Matroosberg Rd, Pretoria, Gauteng, 0081 #### What's nearby - Menlyn Park Shopping Centre - 5 min walk - 0.5 km - Time Square Casino - 2 min drive - 1.9 km - University of Pretoria - 6 min drive - 5.2 km - Loftus Versfeld Stadium - 8 min drive - 6.7 km - UNISA - 10 min drive - 8.6 km #### Getting around - Lanseria Intl. Airport (HLA) - 35 min drive #### Restaurants - ‪Ocean Basket - ‬4 min drive - ‪MooMoo - ‬16 min walk - ‪Shilla's Korean Cuisine - ‬12 min walk - ‪Starbucks - ‬18 min walk - ‪KAUAI - ‬4 min drive ## About this property ### The Regency Apartment Hotel Menlyn Hotel in the suburbs Take advantage of a terrace, a garden, and dry cleaning/laundry services at The Regency Apartment Hotel Menlyn. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. Other perks include: - An outdoor pool - Free self parking - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, coffee/tea in the lobby, and a reception hall Room features All 125 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning. Extra amenities include: - Bathrooms with free toiletries and hair dryers - 54-inch flat-screen TVs with premium channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107090000/107088200/107088122/fba550f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Menlyn Maine Luxury Rentals Menlyn - Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 10 reviews CA $98 CA $114 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=107088122&PinnedHotelID=107088122&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/1000000/490000/485300/485204/8811d742.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Town Lodge Menlo Park Menlo Park - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 106 reviews CA $74 CA $87 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=485204&PinnedHotelID=485204&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/8000000/7950000/7945500/7945463/fbf17afe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Absolute Farenden Apartments Arcadia - Kitchen - Washer - Dryer - Parking included 9.2 Wonderful 50 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=7945463&PinnedHotelID=7945463&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9580000/9579000/9578940/63dfbe16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 224 reviews CA $165 CA $191 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=9578940&PinnedHotelID=9578940&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/9000000/8410000/8403700/8403627/09bc551d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Lodge Hotel Hatfield Hatfield - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 192 reviews CA $60 CA $71 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=8403627&PinnedHotelID=8403627&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/47000000/47000000/46998000/46997912/f453169d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Capital Trilogy Menlyn - Parking included - Free WiFi - Air conditioning - Gym 9.4 Exceptional 19 reviews CA $129 CA $148 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=46997912&PinnedHotelID=46997912&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment, 2 Bedrooms | Private kitchen](https://images.trvl-media.com/lodging/101000000/100650000/100649500/100649490/fd325883.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Circa Aparthotel by Totalstay Pretoria - Kitchen - Parking included - Free WiFi - 24/7 front desk 6.8 8 reviews CA $73 CA $84 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=100649490&PinnedHotelID=100649490&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96770000/96766400/96766392/6292ecc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stay at The Regency Apartment Hotel Pretoria - Pool - Parking included - Free WiFi - Restaurant 5.8 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=96766392&PinnedHotelID=96766392&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/da2e6dd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANEW Hotel Hatfield Pretoria Hatfield - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 86 reviews CA $83 CA $97 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/3000000/2760000/2759100/2759046/c7c60a77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RH Hotel Pretoria Sunnyside - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 140 reviews CA $79 CA $92 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=2759046&PinnedHotelID=2759046&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 195 for adults and ZAR 195 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Business center - Conference space - Meeting room ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Built in 2018 - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 54-inch flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately ZAR 195.00 for adults and ZAR 195.00 for children - Airport shuttle fee: ZAR 450 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Regency Apartment Hotel Menlyn Pretoria Regency Apartment Hotel Menlyn Regency Apartment Menlyn Pretoria Regency Apartment Menlyn The Regency Menlyn Pretoria The Regency Apartment Hotel Menlyn Hotel The Regency Apartment Hotel Menlyn Pretoria The Regency Apartment Hotel Menlyn Hotel Pretoria ## Frequently asked questions ### Does The Regency Apartment Hotel Menlyn have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at The Regency Apartment Hotel Menlyn? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at The Regency Apartment Hotel Menlyn on Nov 2, 2025 start from CA $78.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Johannesburg-Hotels-The-Regency-Apartment-Hotel-Menlyn.h23932589.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Regency Apartment Hotel Menlyn pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Regency Apartment Hotel Menlyn? > Self parking is free at this property. ### What time is check-in at The Regency Apartment Hotel Menlyn? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The Regency Apartment Hotel Menlyn? > Check-out is at 10:00 AM. ### Does The Regency Apartment Hotel Menlyn provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of ZAR 450 per person applies. ### Where is The Regency Apartment Hotel Menlyn located? > Situated in the suburbs, this hotel is within 1 mi (2 km) of Riverwalk Office Park, Menlyn Park Shopping Centre, and Corobay Corner Office Park. Central Square and Menlyn Corporate Park are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Regency Apartment Hotel Menlyn Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 25 6 - Okay 9 4 - Poor 7 2 - Terrible 8 ### 8.6/10 Cleanliness ### 8.2/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 4/10 Poor #### CN Sep 23, 2024 Liked: Cleanliness Disliked: Staff & service #### Bad experiance From the point of arrival, the front desk staff where unfriendly and seemed to be in a rush. Got to the aparment and it was stunning like in the pictures however my tv did not work and the telephone was not in order. Its a nightmare to contact the front desk especially from a cellphone. Maintenace is a bit on the low side as the apratment was full of cracks and moisture. I would have rather used that amount of money on air bnb for a home rather. ##### CN Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Bontleeng M Feb 3, 2025 Disliked: Staff & service Poor Service,. Fridge in room was noisy, I called to inform, the answer I got was we will get back to you on Friday. I checked in on Wednesday and checked out on Sunday. All these days with a noisy fridge in the room. ##### Bontleeng M Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Celia Nov 10, 2024 Disliked: Cleanliness, staff & service #### Convenient location Very convenient location. Check in took longer than normal. 2 x Rooms on the same floor was requested when we made the booking (almost a year in advance) They confirmed the rooms will be close to each other via a phone call the morning of check in. However, at check in they informed us that they could not assist with the request. We booked 3 x rooms. The one Room 503 - toilet was running the whole time and could not flush. It was reported to reception. ##### Celia Stayed 1 night in Nov 2024 ### 8/10 Good #### Ben Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely place, safe and secure ##### Ben Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Jan Mar 19, 2024 Disliked: Staff & service, room comfort #### Stay away Nasty reception, poor wifi, unhelpful, poor location ##### Jan Stayed 2 nights in Mar 2024 ### 6/10 Okay #### william Jan 16, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Perfect Amazing apartment all mod cons room service daily. Restaurant not a huge menu but good service a bit slow. Great little gym. ##### william Stayed 7 nights in Jan 2024 ### 2/10 Terrible #### Lebogang Jan 8, 2024 Disliked: Cleanliness, amenities the rooms are not properly maintained, not properly cleaned . the sheets are worn out with stains. i ddnt like that i spent 2 days without towels despite me having requested for them.the service deliverly upon making such request was slow. Management contacted me but ddnt take heed to my review in fact they stated that my review was invaluable. as such i wouldnt reccommend this place to anyone. ##### Lebogang Stayed 5 nights in Dec 2023 ### 6/10 Okay #### Thuto Nov 7, 2023 Liked: Cleanliness, property conditions & facilities It was clean and quiet ##### Thuto Stayed 1 night in Nov 2023 ### 4/10 Poor #### Razia Oct 17, 2023 Liked: Staff & service, property conditions & facilities Not a good experience, had the wrong room, bedding had blood stains on, and booked in wrong room, then moved to a new room which door handles broke off and air cons not working, and the lounge seats was wabble and loose, plugs not working and air con, breakfast cost to much ##### Razia Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Kholofelo Nov 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A perfect place away 4rm home We had a wonderful time,it was our 2nd time staying there and we loved everything about the place and it's homely. 4rm now onwards when we visit Pretoria will definitely stay @ The Regency, only wish they had a reasonable monthly rate 4 their apartments . ##### Kholofelo Stayed 4 nights in Nov 2020 ### 8/10 Good #### Siduduzo Aug 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service and a beautiful place ##### Siduduzo Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Carmel Mar 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Home away from home It was a short stay but your front desk staff were extremely pleasant and helpful. the room had all the amenities and appliances to make it feel like home ##### Carmel Stayed 1 night in Mar 2020 ### 4/10 Poor #### J W Jan 30, 2020 Disliked: Room comfort First of the perception of the rooms is very deceptive...look fabulous on website but when arrive it very small. Can even turn a ironing board around inside the room. The iron’s wire is so short you struggle to get the iron close enough to Iron.... which means is very unpractical. ##### J W Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### nhlanhla Jan 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort it was amazing ill be coming soon, definitely ##### nhlanhla Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Kelly, Pretoria Dec 8, 2019 Liked: Cleanliness, amenities Quietness, cleaned, safety, the food, the drink, the location etc... ##### Kelly Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Nomonde Wendy Dec 4, 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Excellent Amazing. The staff are friendly ##### Nomonde Wendy Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Nov 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was fantastic, they couldn’t do enough to make us feel welcome and comfortable. ##### Verified traveller Stayed 6 nights in Nov 2019 ### 10/10 Excellent #### KABELO Oct 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WOW very good ##### KABELO Stayed 1 night in Oct 2019 ### 2/10 Terrible #### JB Oct 6, 2019 Disliked: Cleanliness #### A very bad experience First of all I was booked into a very small room with very small bathroom. At 1:30am I woke up because the room was getting hot as the A/C did not work. Neither did the TV. There is only one window that cannot be opened as it faces the passage. The uncomfortable room temperature made it impossible to sleep, so at 3:30am I eventually went down to reception and demanded to be moved to another room with an operational A/C. I was moved to a very comfortable and spacious apartment at 4:00am and managed to get a bit of sleep before I had to get up at 6:00 for a business breakfast. I noticed that the toilet paper was nearly finished (and that there was no extra rolls) but accepted that it will be replaced when my room was serviced that day. However when I arrived back that evening I found that my room was never serviced at all . The toilet paper was not replaced, my room as well as the bathroom was not cleaned and my bed was not made. I found this absolutely shocking. This is a brand new hotel that opened in 2018, but if you look at the walls in the passages, it is shocking to see in what state these walls are, it is clear that the service staff don't care when they push the service trollies . The walls are full of marks and the corners are chipped because of a don't care attitude. One wonders why the manager has not noticed what is happening to this new building and why is he doing nothing about it. ##### JB Stayed 2 nights in Oct 2019 ### 8/10 Good #### Gerhard Aug 12, 2019 Liked: Cleanliness, staff & service #### AWESOME JUST THE A/C Awesome place, just do not rent the small rooms, A/C work from the main room and it was an issue to get ours working. ##### Gerhard Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Le Roi Jul 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort When we got to the room, the neighbours were extremely noisy and despite the reception and security's request, they didn't stop. We requested the hotel to move us to another room, which the did without any problem ##### Le Roi Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Tlatlane Raymond Jul 9, 2019 Liked: Cleanliness, staff & service, room comfort The bath was leaking but the rest were excellent. ##### Tlatlane Raymond Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jun 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a fairly new property, located very close to Menlyn Mall. I liked the availability of a free shuttle to anywhere within a 5km radius. ##### Verified traveller Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller Jun 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel with scenic views ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Ntswaki May 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 10/10 amazing thank you! ##### Ntswaki Stayed 1 night in May 2019 ## Expedia's Latest Trends ### Hotels > [Marlin Hotel Stephens Green](https://www.expedia.ca/Dublin-Hotels-Marlin-Hotel.h35229333.Hotel-Information) > > [Hotels in Scarborough](https://www.expedia.ca/Scarborough-Toronto-Hotels.0-n6070427-0.Travel-Guide-Filter-Hotels) > > [Pet-friendly Hotels in Laurentians](https://www.expedia.ca/Destinations-In-Laurentians-Pet-Friendly-Hotel.0-0-d6356545-tPetfriendlyHotel.Hotel-Filter-Destinations) > > [Travelodge by Wyndham Edmonton West](https://www.expedia.ca/Edmonton-Hotels-Travelodge-By-Wyndham-Edmonton-West.h198990.Hotel-Information) > > [JW Marriott Parq Vancouver](https://www.expedia.ca/Vancouver-Hotels-JW-Marriott-Parq-Vancouver.h19413101.Hotel-Information) > > [Discovery Boracay](https://www.expedia.ca/Boracay-Island-Hotels-Discovery-Shores-Boracay.h1692074.Hotel-Information) > > [Eagle Aruba Resort](https://www.expedia.ca/Oranjestad-Hotels-Eagle-Aruba-Resort-Casino.h15876.Hotel-Information) > > [Courtyard by Marriott London](https://www.expedia.ca/London-Hotels-Courtyard-By-Marriott-London.h1062810.Hotel-Information) > > [Hotels in Dallas](https://www.expedia.ca/Dallas-Hotels.d178253.Travel-Guide-Hotels) > > [Adults Only Resorts & Hotels in Fiji](https://www.expedia.ca/Destinations-In-Fiji-Adults-Only-Resorts.0-0-d57-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Englehart Inn](https://www.expedia.ca/Temiskaming-Shores-Hotels-Englehart-Inn.h8036184.Hotel-Information) > > [Hotels in New York](https://www.expedia.ca/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [B&B Sault Ste. 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