Title: The Maslow Hotel, Time Square - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Maslow Hotel, Time Square Hotel in Pretoria with 9 restaurants and a casino ![Restaurant](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/54e8290d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Casino](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/de946c1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/147445e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/7bc5b97a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/dcd3aeeb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Menlyn's vibrant center, travelers find excitement at the casino or relaxation on the sun-drenched terrace. The hotel's nine on-site restaurants satisfy every craving, while high-speed WiFi keeps everyone connected throughout their stay. 8.4 Very good ## Popular amenities - Bar - Gym - Pool - 24/7 front desk - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=20285879&PinnedHotelID=20285879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=20285879&PinnedHotelID=20285879&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=20285879&PinnedHotelID=20285879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=20285879&PinnedHotelID=20285879&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=20285879&PinnedHotelID=20285879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=20285879&PinnedHotelID=20285879&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-30&selected=20285879&PinnedHotelID=20285879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-30&selected=20285879&PinnedHotelID=20285879&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/b4fa18ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds ### Highlights Air conditioning Heating TV Private bathroom Rainfall showerhead Minibar Coffee/tea maker Satellite channels - 258 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/4b519a00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 King Bed 8.0 Very good 3 reviews ### Highlights Air conditioning Heating TV Private bathroom Rainfall showerhead Minibar Coffee/tea maker Satellite channels - 291 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/0a229ce7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating TV Private bathroom Rainfall showerhead Minibar Coffee/tea maker Satellite channels - 258 sq ft - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/0a229ce7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed, Accessible ### Highlights Air conditioning Heating TV Private bathroom Rainfall showerhead Minibar Coffee/tea maker Satellite channels - 258 sq ft - Sleeps 2 - 1 Queen Bed ![Luxury Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/c1a09b17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room, 2 Twin Beds ### Highlights Air conditioning Heating TV Private bathroom Rainfall showerhead Minibar Coffee/tea maker Satellite channels - 291 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/4b519a00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning Heating TV Private bathroom Rainfall showerhead Minibar Coffee/tea maker Satellite channels - 581 sq ft - Sleeps 2 - 1 King Bed ![Executive Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/7bc5b97a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, 2 Twin Beds ### Highlights Air conditioning Heating TV Private bathroom Minibar Coffee/tea maker Satellite channels Desk - 388 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/cb8bf94e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 1 King Bed ### Highlights Air conditioning Heating TV Private bathroom Minibar Coffee/tea maker Satellite channels Desk - 388 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/21000000/20290000/20285900/20285879/cb8bf94e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Air conditioning Heating TV Separate bedroom Private bathroom Minibar Coffee/tea maker Satellite channels - 775 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/670000/664600/664568/aae9ba04.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Johannesburg O.R Tambo Airport by IHG O.R. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-The-Maslow-Hotel.h20285879.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-The-Maslow-Hotel.h20285879.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.78703%2C28.27952&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PRSEVlti7Pedx0zWkneAj_SkV2g=) 209 Aramist Avenue, Pretoria, Gauteng, 181 #### What's nearby - South African Local Government Association - 3 min walk - 0.3 km - Menlyn Corporate Park - 3 min walk - 0.3 km - Time Square Casino - 3 min walk - 0.3 km - Menlyn Park Shopping Centre - 7 min walk - 0.6 km - 19th Hole Putt-Putt - 7 min walk - 0.6 km #### Getting around - O.R. Tambo Intl. Airport (JNB) - 27 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Cappuccino's Menlyn Park - ‬9 min walk - ‪Old Town Italy - ‬2 min walk - ‪tashas Cafe - ‬2 min walk - ‪McDonald's - ‬5 min walk ## About this property ### The Maslow Hotel, Time Square Upscale hotel located in Menlyn You can look forward to a casino, a terrace, and a coffee shop/cafe at The Maslow Hotel, Time Square. Hit the jackpot at this hotel with amenities such as 2000 slot machines and 60 casino gaming tables. Be sure to enjoy a meal at any of the 9 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Free self parking and valet parking - A roundtrip airport shuttle (surcharge), free newspapers, and a porter/bellhop - ATM/banking services, a 24-hour front desk, and smoke-free premises Room features All 238 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with free toiletries - TVs with satellite channels - Coffee/tea makers, heating, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9580000/9579000/9578940/63dfbe16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 225 reviews CA $138 CA $160 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=9578940&PinnedHotelID=9578940&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16530000/16528800/16528730/8a7eac12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Capital Menlyn Maine Menlyn - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 205 reviews CA $133 CA $153 total includes taxes & fees Nov 29 - 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Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 65 reviews CA $81 CA $93 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=4627243&PinnedHotelID=4627243&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - 3 bars/lounges - 9 restaurants - A coffee shop/cafe - Snack bar/deli ### Things to do - 2,000 slot machines - 60 gaming tables - Casino - Evening entertainment - Gym - Outdoor pool - Playground ### Family friendly - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Turndown service ### Business services - Business center - Conference center ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Ballroom - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Coffee/tea maker - Minibar - Room service ### More - Air conditioning - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 16 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: ZAR 550 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Property Registration Number 1981/009402/07 ### Property is also known as Maslow Hotel Time Square Pretoria Maslow Hotel Time Square Maslow Time Square Pretoria Maslow Time Square The Maslow Hotel, Time Square Hotel The Maslow Hotel, Time Square Pretoria The Maslow Hotel, Time Square Hotel Pretoria ## Frequently asked questions ### Does The Maslow Hotel, Time Square have a pool? > Yes, this property has an outdoor pool. ### Is The Maslow Hotel, Time Square pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at The Maslow Hotel, Time Square? > Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at The Maslow Hotel, Time Square? > Check-out is at 11 AM. ### Does The Maslow Hotel, Time Square provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of ZAR 550 per vehicle applies. ### Where is The Maslow Hotel, Time Square located? > Located in Menlyn, this hotel is within a 5-minute walk of Central Square, Time Square Casino, and South African Local Government Association. Menlyn Corporate Park and 19th Hole Putt-Putt are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Maslow Hotel, Time Square Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 85 8 - Good 48 6 - Okay 24 4 - Poor 8 2 - Terrible 9 ### 10/10 Excellent #### Nobuhle Jun 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved it. The decor and location is pleasant. ##### Nobuhle Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller Sep 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Place to stay in Pretoria Amazing place, greay staff, nice rooms and good breakfast ##### Verified traveller Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Eugene Jan 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ultimate staycation if you want to attend a function in the Sunbet Arena ##### Eugene Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jessica Dec 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect hotel for attending events at Sunbet Arena! ##### Jessica Stayed 1 night in Dec 2023 ### 10/10 Excellent #### John Nov 20, 2022 Liked: Staff & service, amenities, property conditions & facilities Access to the Sun Arena was excellent, and overall service at the hotel exceptional. ##### John Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Verified traveller Sep 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Everything you need Great hotel to stay in Pretoria ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Bernie Jan 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient to atterbury teatre ##### Bernie Stayed 1 night in Jan 2024 ### 8/10 Good #### Patrick Nov 22, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Nice hotel, good location and a good vibe for the evening. Casino, theater, restaurants in de buurt. Room with all comfort and spacious. Views are amazing, the gym is very good and the pool looks amazing ##### Patrick Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Verified traveller Jul 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The service was great, especially Siphiwe from concierge ##### Verified traveller Stayed 1 night in Jul 2022 ### 8/10 Good #### Alois Sep 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are a bit stale/dated ##### Alois Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Thabo Aug 23, 2022 Liked: Staff & service, amenities, property conditions & facilities Modern building TECHNOLOGY. Excellent conference centre. Professional staff. Clean city surroundings. Friendly wifi. Clean interior of building. Located in the Centre of Gauteng. ##### Thabo Stayed 2 nights in Aug 2022 ### 6/10 Okay #### Pedro Dec 5, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### It was okey! We had an okay 1 night stay. The biggest downside was at the pool.. no towels and waiting 30m for towels.. when they arrive the staff member was on the phone having a big chat while us and other people were just standing wet in the cold so she could finish her phone call.. Room was clean, check in fast, and staff friendly. ##### Pedro Stayed 1 night in Dec 2022 ### 8/10 Good #### Kgosi and Kgalalelo May 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Let 5Star be truly be one I didn’t pick the 5 star treatment by any form ##### Kgosi and Kgalalelo Stayed 1 night in May 2023 ### 6/10 Okay #### Mariska Nov 20, 2023 Liked: Cleanliness, staff & service, amenities Property breakfast absolutely shocking. Warm food was in the warmers for hours and tasted horrible. Hotel condition is needs desperate attention i.e. wallpaper in passageways and rooms peeling off. ##### Mariska Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Imran Sep 18, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible ##### Imran Stayed 1 night in Sep 2023 ### 6/10 Okay #### Unali Dec 5, 2022 Liked: Cleanliness, staff & service Disliked: Room comfort #### Average hotel at a high rate Excellent location, right at concert hall and casino. The shower had no door and the basin was shallow. The bathroom and toilet paper was always wet when one used the shower or the basin. For the price charged, they really could go a little further. There were also no glasses in the room and very little coffee and sugar. ##### Unali Stayed 1 night in Dec 2022 ### 8/10 Good #### Jenna Dec 13, 2022 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### maintanence amazing hotel room just needed some maintenance water seeps through to the toilet side, the basin is blocked and plug points are not working the light bulb is also blown in the lamp on the desk thought of advising, not sure if you are aware of it. ##### Jenna Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Mbali Sep 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The smart t. Don’t have Netflix ##### Mbali Stayed 1 night in Sep 2023 ### 6/10 Okay #### Chris Dec 2, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service It was impossible to reach reception or management and I phoned repeatedly. The phone just rang or went dead. David the baggage porter was very friendly and helpful however. Lifts are shaky and scares the hell out of guests. Closet in room has broken door. For the price I paid I expected the hotel to be better maintained and managed. ##### Chris Stayed 1 night in Nov 2023 ### 4/10 Poor #### Verified traveller Oct 14, 2022 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Tried it again after but disappointed Lots of technical issues. Only 2 of the 4 elevators worked and in some cases none which forced people to use stairs. Also had a problem with my room lock that caused me to walk down and up the stairs twice. ##### Verified traveller Stayed 1 night in Oct 2022 ### 4/10 Poor #### Kendal Feb 6, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Malfunctioning AC's in both rooms Air-conditioning in both rooms was stuck on heating, 26'C, regardless what lower temperature you tried to adjust it to. Maintenance came to clean the filters but this ultimately did not work, they still reverted back to heat the rooms to an unbearable level. No alternate plans to be made since hotel was full. My in-laws literally left that same evening as the room temperature was unbearable, refund pending. ##### Kendal Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Marie-Louise, Hartbeespoort Jan 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay. The concierge service provided by Simphiwe was fantastic. ##### Marie-Louise Stayed 1 night in Jan 2022 ### 6/10 Okay #### Rensche Jan 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The first day we stayed in a room meant for a disabled person in a wheelchair. My wife and I did not enjoy the shower ##### Rensche Stayed 1 night in Dec 2021 ### 6/10 Okay #### Jacobus Mar 13, 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Good - not yet excellent Good overall stay, but there seems to always be something at the Maslow thats not 100% Water from the showers are leaking through the wall to the entrance and the toilet, no hot water, faulty toilet. Maintenance did attend. Aircon is a bit difficult to operate, I prefer my room to be freezing for a comfortable sleep. Breakfast is amazing and well worth it. Covid regulations very good. I understand the difficult trading environment currently, so can mostly let alot of the negative points pass. Regularly stay here. Somehow, I always get a stuffy nose though- may be the cleaning chems or air freshner - but it happens here more than at other establishments. Overall good hotel - and I always return. Just stay away from the casino unless you want to drop a bar with no joy ##### Jacobus Stayed 1 night in Mar 2021 ### 8/10 Good #### Theodore Feb 16, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Great but also disappointing The location is great as the Maslow allows for direct access to the Times Square Casino and restaurants. The check in staff were also great however in room hospitality is seriously lacking, i waited over 2 hours for ice to be delivered to my room. I had to go to reception in person to re-request for the ice, for it to be sent 30 minutes later. The room itself is comfortable however the water from the shower leaked out and flooded the bathroom floor. The aircon unit also tripped requiring maintenance to reset which took awhile to resolve. The Maslow has a great location and the check in staff is great, but overall it is not what you expect from a 4 star establishment ##### Theodore Stayed 1 night in Feb 2021