Outdoor pool, pool umbrellas, sun loungers

Reviews of Pivot Hotel Montecasino

4 out of 5
Pivot Hotel Montecasino
Montecasino Boulevard, Fourways, Sandton, Gauteng

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 257 reviews" "
Rating 8 - Good. 69 out of 257 reviews" "
Rating 6 - Okay. 12 out of 257 reviews" "
Rating 4 - Poor. 3 out of 257 reviews" "
Rating 2 - Terrible. 1 out of 257 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tambudzai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful esthetics
Stayed 1 night in Apr 2024
Response from Afrika Nkosi on Apr 13, 2024
Good day Tambudzai,Thank you for taking your time to share your rating of your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We are grateful for your 5 out of 5 rating, this shows that our team has managed to meet and exceed your service expectations, We looking forward to welcoming you back again.Regards

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities
I think the breakfast should cater for international travelers as well. As i did not see much in Veg options.
Stayed 1 night in Mar 2024
Response from Afrika Nkosi on Apr 4, 2024
Good day Nilesh, Thank you for taking your time to share your review and to rate your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. Thank you for the comment about the breakfast options, we do have Veg options on our breakfast menu however if there is something specific that you would like our Chef may make a plan for you. On your next visit may you please let us know of particular options that you would like and we can ask our Chef's to make for you. We are looking forward to welcoming you back again soon.Regards

10/10 Excellent

J

Travelled with family
Liked: Property conditions & facilities
Feels like being at home. Very relaxed and the staff make it special! Thank you all for your kindness and support
Stayed 4 nights in Feb 2024
Response from Afrika Nkosi on Mar 5, 2024
Good day Vasilis,Thank you for taking your time to share your review and to rate your recent stay with us at Pivot Hotel in Monte-casino,Johannesburg. We pleased to read that your stay was relaxing and felt like home, we are grateful to our team for the hard work they put in every day to ensure that our guests are taken care off. It is our honor to have created such an environment, we looking forward to welcoming you back again soon.Regards

10/10 Excellent

Pascal

Stayed 4 nights in Dec 2023
Response from Afrika Nkosi on Dec 28, 2023
Good day Pascal,Thank you for taking your time to rate your recent stay at Pivot Hotel in Monte-casino, Johannesburg. We are pleased with your 10 out 10 rating, it shows that we have managed to meet and exceed your service expectations. We look forward to welcoming you back again soon.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Afrika Nkosi on Dec 28, 2023
Good day Adrian,Thank you for taking your time to rate your recent stay at Pivot Hotel in Monte-casino. We are pleased with your 8 out of 10 rating. We are looking forward to welcoming you back again soon.

10/10 Excellent

Shehnaaz

Stayed 1 night in Dec 2023
Response from Afrika Nkosi on Dec 28, 2023
Good day Shehnaaz,Thank you for taking your time to share your rating for your recent stay at Pivot Hotel in Monte-casino, Johannesburg. We are grateful for 10 out of 10 rating, this shows that we have managed to meet and exceed your expectations. We look forward to welcoming you back again.

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff are great and look after you so well
Stayed 4 nights in Nov 2023
Response from Afrika Nkosi on Nov 16, 2023
Good day Darren,Thank you for taking your time to rate your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We are pleased with you rating, this shows that our team has managed to meet and exceed your expectations with their service offering. We looking forward to welcoming you back again soon.Regards

8/10 Good

Mark

Stayed 1 night in Nov 2023
Response from Afrika Nkosi on Nov 14, 2023
Good day Mark,Thank you for taking your time to rate your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We are pleased with your rating, we are looking forward to welcoming you back againRegards

10/10 Excellent

Riaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Overall excellent.
Stayed 1 night in Nov 2023
Response from Afrika Nkosi on Nov 10, 2023
Good day Riaan,Thank you for taking your time to share your rating of your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We are pleased with your rating, we can see that out team managed to meet and exceed your expectations with their service offering. We are looking forward to welcoming you back again soon.Regards

8/10 Good

Norman

Stayed 1 night in Oct 2023
Response from Afrika Nkosi on Nov 5, 2023
Good day Norman,Thank you for taking your time to share your rating of your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We are pleased with your 8 out of 10 rating, We are looking forward to welcoming you back again soon.Regards

10/10 Excellent

Flavio

Stayed 8 nights in Oct 2023
Response from Afrika Nkosi on Oct 19, 2023
Good day Flavio,Thank you for taking your time to rate your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg.We are pleased with the 10 out of 10 scoring, it show that our team has managed to meet and exceed your expectations with their service offerings. We look forward you welcoming you back again soonRegards

10/10 Excellent

Ashok

Stayed 1 night in Oct 2023
Response from Afrika Nkosi on Oct 17, 2023
Good day Ashok,Thank you for taking your time to share your rating of your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We pleased with the 10 out of 10 rating and we appreciate your business and support. We are looking forward to welcoming you back again soo.Regards

10/10 Excellent

Candice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
This hotel is lovely, staff are helpful and the rooms are nice. It has Charlotte Rhys toiletries which I love. The rooms are large and clean. My room had a balcony over the front of the building. We had dinner at the nearby casino restaurants which we were dropped off at by the complementary golf buggy transport, welcome because it was raining. Nice area too.
Stayed 1 night in Sep 2023
Response from Afrika Nkosi on Oct 7, 2023
Good day Candice,Thank you for taking your time to write us a review and to rate your recent stay at Pivot Hotel in Monte-casino, Johannesburg. We are grateful to read such an amazing comments about our team and our service offerings, it shows that our team managed to meet and exceed your expectations. We are pleased to see our property in your eyes and for you to share with the entire community, we looking forward to welcoming you back again soon.Regards

10/10 Excellent

natalie

Stayed 1 night in Sep 2023
Response from Afrika Nkosi on Sep 30, 2023
Good day Natalie,Thank you for taking your time to give us a 10 out 10 rating for your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We value your business and support and your positive feedback. Regards

8/10 Good

Jaco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Afrika Nkosi on Sep 30, 2023
Good day Jaco,Thank you for taking your time to give positive rating for your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We appreciate your business and support also your positive feedback, we look forward to welcoming you back again.Regards

10/10 Excellent

YONGJAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Afrika Nkosi on Sep 19, 2023
Good day YonJae,Thank you for taking your time to rate your recent stay at Pivot Hotel in Monte-casino, Johannesburg. We are grateful for the positive rating, this shows that our team has managed to meet your service expectations. We looking forward to welcoming you again soon.

10/10 Excellent

Elisa

Stayed 1 night in Sep 2023
Response from Afrika Nkosi on Sep 4, 2023
Good day Elisa,Thank you for taking your time to rate your recent stay at Pivot Hotel in Monte-casino, Johannesburg. It is great to see that you enjoyed your visit. This shows that our team managed to meet and exceed your expectations, looking forward to welcoming you back again soon.

10/10 Excellent

Corne

Stayed 1 night in Aug 2023
Response from Afrika Nkosi on Aug 8, 2023
Good day Corne,Thank you for taking your time to rate your recent visit to Pivot Hotel in Monte-casino, Johannesburg. We are pleased to see that we have managed to meet your expectations with our service offerings. We looking forward to welcoming you soon.Regards

10/10 Excellent

Olivier

Stayed 3 nights in Jul 2023
Response from Afrika Nkosi on Jul 22, 2023
Good day Olivier,Thank you for taking your time to rate your stay at Pivot Hotel during your visit to Johannesburg. We value your feedback and we are pleased to see that our team managed to meet your expectations with the service offering.Regards

10/10 Excellent

Adedotun

Stayed 1 night in Jul 2023
Response from Afrika Nkosi on Jul 19, 2023
Good day Adedotun,Thank you for taking time to rate your stay at Pivot Hotel in Monte-casino during your visit. We are pleased to see that our team managed to meet your expectations and we value your support. We looking forward to welcoming you very soon for your next visit. We look forward to welcoming you.Regards

10/10 Excellent

Shameema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, very friendly staff, lovely food, modern and well decorated. Not enough allocated parking….need another 20 spaces for Hotel alone.
Stayed 4 nights in Jul 2023
Response from Afrika Nkosi on Jul 19, 2023
Good day Shameema,Thank you for taking your time to write and rate your stay at Pivot Hotel in Monte-casino during your visit to Johannesburg. We value your support and feedback, we are pleased to see that our team met your expectations and you enjoyed our food offerings. With regards to the parking, we do have 2 floors of parking bays underground with elevator to main reception. We looking forward to welcoming you back on your next visit.Regards

8/10 Good

Nicole

Stayed 1 night in Jul 2023
Response from Afrika Nkosi on Jul 12, 2023
Good day Nicole,Thank you for taking your time to review your stay at Pivot Hotel in Monte-casino for your visit In Johannesburg. We are pleased to receive reviews such us yours as they help us in constant improving our service offerings. We are glad that you had enjoyed your stay with us and we look forward to welcoming you back again soon.Regards

10/10 Excellent

Nicole

Stayed 4 nights in Jul 2023
Response from Afrika Nkosi on Jul 10, 2023
Good day Nicole,Thank you for taking your time to rate your stay at Pivot Hotel in Montecasino. We are pleased to see that our team has managed to meet your expectations, we look forward to welcoming you back very soon.Regards

8/10 Good

Bhavna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great location
Right next to montecasino so very convenient. Service was really good. Check in was smooth. Room was clean with nice bathrooms. My only gripe is the room has a double bed instead of a queen size. Other than that, very happy!
Stayed 1 night in Jun 2023
Response from Afrika Nkosi on Jul 1, 2023
Good day Bhanvan,thank you for taking your time to write a review and rate your stay at Pivot Hotel in Montecasino. Wea re pleased to hear your stay was good and that you have enjoyed our rooms and facilities. With regards to the beds in the rooms, unfortunately we have either a Queen bedded room which would be a single or double occupancy and what we consider a family room or sharing room that has two double beds. We hope that this will not be deal breaker for you to visit us in very near future, as we look forward to welcoming you again.Regards

10/10 Excellent

Karen

Stayed 10 nights in Jun 2023
Response from Afrika Nkosi on Jul 5, 2023
Good day Karen,Thank you for taking your time to rate you stay at Pivot Hotel in Monte-casino during your visit. We are pleased to see that we have managed to meet your expectations with our service offerings. We look forward to welcoming you back again soonRegards

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Pivot Hotel at Montecasino is truly an amazing experience. Everything is top-notch, from the rooms to the dining (breakfast is absolutely exceptional). Staff is friendly and goes above and beyond to serve.
Stayed 7 nights in Jun 2023
Response from Afrika Nkosi on Jun 13, 2023
Good day Hannah,Thank you for taking your time to write a review about your stay at Pivot Hotel in Monte Casino, Johannesburg. We are delighted to hear that your expectations were met and that you thoroughly enjoyed our food offering. I will share your feedback with the entire team and we look forward to welcoming you back very soon.Regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Not a terrible experience but definitely things that can be improved. Would not choose to stay there again as I think there are perhaps better options in the same price range around Monte.
Stayed 1 night in May 2023
Response from Afrika Nkosi on May 30, 2023
Good day,Thank you for taking the time to review your stay at Pivot Hotel for your visit to Monte Casino. We value your feedback as it helps us improve on our service offering, may you please share with us the areas of improvements and how we can change your mind about staying with us again? May you please advise the most convenient time for me to give you a call and get more details from you regarding your stay.Regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful stay for 3 nights
Convenient and super hotel at Montecasino Breakfast was superb - good choice and super friendly Room was quiet and comfortable (412) Housekeeping staff were brilliant
Stayed 3 nights in May 2023
Response from Afrika Nkosi on May 30, 2023
Good day Susan,Thank you for so much for taking the time to rate and review your stay at Pivot Hotel, we will share with the team. We really appreciate your business. Please let us know what we can do for you in the future.Kind regards

10/10 Excellent

Norman

Stayed 2 nights in May 2023
Response from Afrika Nkosi on May 24, 2023
Good day Norman,Thank you for choosing Pivot Hotel for your stay. We thank you for taking the time to giving us a perfect rating and for recommending our hotel to other travelers.

10/10 Excellent

Norman

Stayed 2 nights in May 2023
Response from Afrika Nkosi on May 23, 2023
Good day NormanThank you for your review, we’re so glad to see that you enjoyed your stay at Pivot Hotel and found our staff helpful. It is always great when we can help guests make the most of their time with us. Regards

10/10 Excellent

Stephen

Stayed 1 night in May 2023
Response from Afrika Nkosi on May 16, 2023
Good day Stephen,Thank you for staying with The Pivot Hotel and your positive rating. We look forward to welcoming you back soon.Regards

10/10 Excellent

Brett

Stayed 3 nights in May 2023
Response from Afrika Nkosi on Jun 6, 2023
Good day Brett,Thank you for taking the time to review your stay with Pivot Hotel, Monte Casino during your visit to Johannesburg. We are pleased to see that our team managed to meet your service expectations. Looking forward to welcoming you again very soon.Kind regards

10/10 Excellent

Joelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Johannesburg with very comfortable rooms and a fabulous breakfast. Would love to stay there again.
Stayed 1 night in Apr 2023
Response from Afrika Nkosi on May 16, 2023
Good day Joelle,Thank you for choosing The Pivot Hotel, on your trip to Johannesburg, we are happy to hear that your stay was comfortable and food was great. We look forward to seeing you soon.Reagrds

10/10 Excellent

Mats

Stayed 3 nights in Apr 2023
Response from Afrika Nkosi on May 16, 2023
Good day Mats,Thank you for choosing Pivot Hotel for your stay, and for your positive rating. We hope we will see you very soon.Regards

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Afrika Nkosi on May 16, 2023
Good day Norman,We would like to thank you for choosing Pivot Hotel for your stay and for the great rating. However I see that we are two points short, is there any improvements we need to be aware of for your future stay?Regards

10/10 Excellent

Sharene

Stayed 2 nights in Apr 2023
Response from Afrika Nkosi on May 16, 2023
Good day Sharene,Thank you for choosing Pivot Hotel for your stay and we would also like to thank you for your positive rating on our service offering.We hope to see you again soon.Regards

10/10 Excellent

Werner

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Good breakfast and friendly staff. Check in staff were very friendly
Stayed 1 night in Apr 2023
Response from Afrika Nkosi on May 16, 2023
Good day Werner,We are delighted that you enjoyed your stay and breakfast with The Pivot Hotel and thank you for choosing us. We look forward to seeing you soon.Regards

10/10 Excellent

Suren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Afrika Nkosi on May 16, 2023
Good day Suren,Pivot management and team would like to thank you for choosing us for your visit and for the positive rating.We looking forward to seeing you for your next visit.Regards

10/10 Excellent

Jaco

Stayed 3 nights in Mar 2023
Response from Afrika Nkosi on May 16, 2023
Good day Jaco,Thank you for choosing Pivot Hotel for your stay and also for the great rating. We look forward to welcoming you back for your next visit.Regards

4/10 Poor

Norman

Stayed 2 nights in Mar 2023
Response from Afrika Nkosi on May 23, 2023
Good day Norman,Thank you for taking the time to rate Pivot Hotel and our service offering. May I ask that you share your comments with us as I can see that you have rated us 4 out of 10. What were our short comings and where did we drop the ball during your stay, I ask this for us to be able to fix and retrain our teams for your next stay and other guests as well.Regards

8/10 Good

Calum, Mooloolaba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a great location. Monte Casino bars and restaurants only 2 minute walk away.
Stayed 6 nights in Mar 2023
Response from Afrika Nkosi on May 23, 2023
Good day Calum,Thank you for taking the time to rate and review The Pivot Hotel for your stay in March 2023. We as the Monte Casino node are delighted to hear that you have enjoyed our offering of the different types of restaurants. Regards

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Brilliant stay
Very well run hotel from check in right through to check out... thanks guys
Stayed 3 nights in Mar 2023
Response from Mamello Lebogo on Apr 30, 2023
Hi Shane, Thank for the positive feedback will share with the team members. Kind RegardsMamello Front office Manager

10/10 Excellent

Jill

Stayed 1 night in Mar 2023
Response from Afrika Nkosi on May 23, 2023
Good day Jill,Thank you for choosing to stay with Pivot Hotel on your visit to Johannesburg. We would also like to thank you for taking the time to review our service offering, this shows that out team has managed to meet your expectations.Regards

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel. The staff were kind and generous as people,always happy and ready to help.The shuttle service was amazing ,excellent drivers and always available and charming . Can’t fault anything.Biggest disappointment was having to leave ,can’t wait to visit Pivot again.Special wishes to all the wonderful staff.
Stayed 7 nights in Jan 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandeur Hotel
Lovely hotel with a feeling of grandeur. Excellent level of service from the staff really stood out. We will definitely be back
Stayed 1 night in Jan 2023

10/10 Excellent

J

Stayed 2 nights in Jan 2023

10/10 Excellent

Tanya

Stayed 6 nights in Jan 2023

8/10 Good

A

Stayed 1 night in Dec 2022
Response from Afrika Nkosi on Nov 10, 2023
Good day A,Thank you for taking the time to rate your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We are pleased with your rating and we can see that our team has managed to meet your expectations. We are looking forward to welcoming you back again soon.Regards

10/10 Excellent

Dr Jean-Pierre

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was ready for solipsism and tranquility
From the airport the kindness of the the driver and the hotel staff and restaurant staff. Can't ask for better the humbleness kind and respectful. The rooms spacious and very well kept! The. Eds are incredibly comfortable! Can't wait to visit again!
Stayed 7 nights in Dec 2022

10/10 Excellent

Rumbidzai

Stayed 1 night in Dec 2022
Response from Afrika Nkosi on Nov 9, 2023
Good day Rumbidzai,Thank you for taking your time to share your rating of your recent stay with us at Pivot Hotel in Monte-casino, Johannesburg. We are please with you 10 out of 10 rating, it shows that our team managed to meet and exceed your expectations, we looking forward to welcoming you back again soon.regards