Title: ANEW Hotel Hatfield Pretoria - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ANEW Hotel Hatfield Pretoria Art Deco hotel with free local shuttle connected to a shopping center in Pretoria ![Dining](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/da2e6dd6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![43-cm Smart TV with satellite channels](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/82cae86f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/dba04ee1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![43-cm Smart TV with satellite channels](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/b8d2714f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/e34fe138.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ANEW Hotel Hatfield Pretoria, in the city's heart, offers a quiet escape with spa services like aromatherapy and reflexology. Relax on the rooftop terrace, stay productive with the business center, and enjoy free in-room WiFi and attentive staff for a comfortable stay. 8.0 Very good ## Popular amenities - Bar - Spa - Parking available - 24/7 front desk - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=526222&PinnedHotelID=526222&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Room](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/94cad4b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Smart TV Pillow menu Separate bedroom Premium bedding - 18 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/cd50ba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Smart TV Pillow menu Separate bedroom Premium bedding - 36 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/cd50ba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Smart TV Pillow menu Separate bedroom Premium bedding - 36 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Apartment](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/8d153564.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment 10.0 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Smart TV Pillow menu Separate bedroom Memory foam bed - 36 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Standard Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/1000000/530000/526300/526222/w1920h1077x0y0-5f7df656.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Smart TV Pillow menu Separate bedroom Memory foam bed - 36 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Deluxe Room, 1 King Bed | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4590000/4586100/4586012/16ca345b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Premier Hotel Quatermain Sandton - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 368 reviews CA $97 CA $112 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Johannesburg-Hotels-Premier-Hotel-Quatermain.h4586012.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=92aea10f-1537-4e3e-ba10-feb6bc955ace&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1320000/1317700/1317604/d79e072d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Peermont D'oreale Grande at Emperors Palace O.R. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-ANEW-Hotel-Hatfield-Pretoria.h526222.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-ANEW-Hotel-Hatfield-Pretoria.h526222.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.74995%2C28.23282&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DlKaHm2nTWwdpDUow-Eu6PbBZsk=) 1050 Burnett Street, Corner of Burnett and Festival Streets, Pretoria, Gauteng, 0083 #### What's nearby - University of Pretoria - 1 min walk - 0.0 km - Loftus Versfeld Stadium - 17 min walk - 1.5 km - Embassy of the Republic of Poland - 2 min drive - 1.9 km - Union Buildings - 4 min drive - 2.6 km - UNISA - 5 min drive - 3.7 km #### Getting around - Lanseria Intl. Airport (HLA) - 39 min drive #### Restaurants - ‪The Blue Room - ‬4 min walk - ‪Roman's Pizza - ‬6 min walk - ‪Ocean Basket - ‬7 min walk - ‪Kung-Fu Kitchen - ‬6 min walk - ‪News Cafe - ‬5 min walk ## About this property ### ANEW Hotel Hatfield Pretoria Upscale hotel located in Hatfield At ANEW Hotel Hatfield Pretoria, you can look forward to a rooftop terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as reflexology, a body wrap, or a facial. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center. Other perks at this hotel include: - Free extended parking, plus self parking (surcharge) - English breakfast (surcharge), a free area shuttle, and a front-desk safe - Coffee/tea in the lobby, a TV in the lobby, and a banquet hall Room features All 88 individually furnished rooms offer thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning. More conveniences in all rooms include: - Memory foam beds and free cribs/infant beds - Tubs or showers and free toiletries - 43-cm Smart TVs with satellite channels - Stovetops, coffee/tea makers, and daily housekeeping ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/1000000/530000/526300/526220/bf81443c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANEW Hotel Capital Pretoria Pretoria Central Business District - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 151 reviews CA $74 CA $86 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=526220&PinnedHotelID=526220&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/3000000/2760000/2759100/2759046/c7c60a77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RH Hotel Pretoria Sunnyside - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 140 reviews CA $79 CA $92 total includes taxes & fees Nov 3 - 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Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=18785300&PinnedHotelID=18785300&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM - Free area shuttle up to 5 km - Free train station pick-up shuttle - Free extended parking on site - Self parking on site (ZAR 40 per day) ### Food and drink - Daily English breakfast available 6:00 AM to 10:00 AM for a fee: ZAR 265 to 265 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - TV in common areas ### Family friendly - Free area shuttle - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business center - Conference center (1,119 square feet of space) - Meeting rooms ### Outdoors - Rooftop terrace ### Spa - Aromatherapy - Body wraps - Facials - Manicures/pedicures - Reflexology ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Art Deco architecture - Banquet hall - Built in 1994 - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Towels provided ### Entertainment - 43-cm smart TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Stovetop ### More - Access via exterior corridors - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 11 PM Late check-in fee for check-in between midnight and 11:00 AM Minimum check-in age: 16 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Access code, staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: ZAR 200 per stay - Breakage deposit: ZAR 200 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately ZAR 265 to 265 for adults, and ZAR 0 to 265 for children - Airport shuttle fee: ZAR 450 per person (one-way) - Airport shuttle fee per child: ZAR 450 (one-way) - Self parking fee: ZAR 40 per day - Late check-in fee for check-in between midnight and 11:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Alcohol is not permitted at this property Parking height restrictions apply ### National rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. ### Property is also known as Protea Hotel Marriott Pretoria Manor Protea Hotel Manor Pretoria Protea Manor Protea Manor Pretoria Protea Hotel Marriott Manor Protea Marriott Pretoria Manor Protea Marriott Manor Fortis Hotel Manor Fortis Manor Pretoria Fortis Manor Protea Hotel by Marriott Pretoria Manor Protea Hotel Manor Anew Hatfield Pretoria Hotel Hatfield Pretoria Fortis Hotel Manor Pretoria ANEW Hotel Hatfield Pretoria Hotel ANEW Hotel Hatfield Pretoria Pretoria ANEW Hotel Hatfield Pretoria Hotel Pretoria ## Frequently asked questions ### Is ANEW Hotel Hatfield Pretoria pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at ANEW Hotel Hatfield Pretoria? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at ANEW Hotel Hatfield Pretoria on Nov 8, 2025 start from CA $83.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Johannesburg-Hotels-ANEW-Hotel-Hatfield-Pretoria.h526222.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at ANEW Hotel Hatfield Pretoria? > Extended parking is free at this property. ### What time is check-in at ANEW Hotel Hatfield Pretoria? > Check-in start time: 2 PM; Check-in end time: 11 PM. Late check-in is available from midnight–11:00 AM for a fee. ### What time is check-out at ANEW Hotel Hatfield Pretoria? > Check-out is at 10:00 AM. ### Does ANEW Hotel Hatfield Pretoria provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of ZAR 450 per person applies. ### Where is ANEW Hotel Hatfield Pretoria located? > Located in Hatfield, this hotel is within a 10-minute walk of University of Pretoria, Embassy of Sweden, and Embassy of the Republic of the Congo. Embassy of Hungary and Embassy of Denmark are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ANEW Hotel Hatfield Pretoria Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Location ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 30 8 - Good 34 6 - Okay 13 4 - Poor 5 2 - Terrible 4 ### 8/10 Good #### Jeannie Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a comfortable room with friendly staff ##### Jeannie Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Saleh Jul 10, 2025 Disliked: Staff & service The location is good, with shops close to the hotel, and there is a small mall and a park nearby. The cleanliness is good, but there was an issue with a blocked water drain in the shower. The check-in was delayed; it was supposed to be at 2 PM, but I was asked to wait and I waited for about two hours. In the end, I was informed that the room was ready, but there were no towels or pillow covers in the room, and they said they would be prepared once the laundry arrived at the hotel. ##### Saleh Stayed 6 nights in Jun 2025 ### 2/10 Terrible #### Mohmad Dec 7, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort booking were confirmed but no room available ##### Mohmad Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Lombe May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good and clear ##### Lombe Stayed 1 night in May 2025 ### 8/10 Good #### Glen Oct 18, 2024 Liked: Amenities, property conditions & facilities No problem with this property. Very quiet staff extremely polite. Room newly renovated good craftsmanship. Breakfast was okay not the big American style. ##### Glen Stayed 1 night in Oct 2024 ### 8/10 Good #### IRENE Aug 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel total appotpriate for our needs. Very close the Gautrain Hatfiled station, and really easy to get to our client. Modern, clean and great service. ##### IRENE Stayed 1 night in Aug 2024 ### 4/10 Poor #### Gareth Jul 20, 2024 Liked: Staff & service Disliked: Room comfort #### Below par Very disappointing, mainly sleep quality was terrible as in the courtyard the guards were talking very loudly (taken a video if you want to see it) from about 4am, booked breakfast at R250pp and there was no buffet, got a piece of paper and a pen to select what we wanted, way below average meal with zero effort. Staff were friendly however and even though we had no towels or cups for coffee in the room they quickly rectified that. ##### Gareth Stayed 1 night in Jul 2024 ### 4/10 Poor #### Angeline Oct 10, 2023 Disliked: Cleanliness, staff & service No to happy with service and room ##### Angeline Stayed 2 nights in Oct 2023 ### 8/10 Good #### Avraham Jul 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Overall nice ##### Avraham Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Sophia Jun 9, 2023 Liked: Cleanliness, property conditions & facilities Great place, centrally located, clean. ##### Sophia Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Raymond Oct 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Leka stay Very nice stay.. ##### Raymond Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Lynette Dec 18, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very dirty and loud ##### Lynette Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller May 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good fir business Good place for business in Hatfield ##### Verified traveller Stayed 1 night in May 2021 ### 8/10 Good #### Roma Feb 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great relaxing place. Neat and tidy ##### Roma Stayed 4 nights in Feb 2021 ### 8/10 Good #### STUART Feb 20, 2020 Liked: Staff & service #### CENTRAL HATFIELD HOTEL HAS POTENTIAL TO BE GOOD. It was a pleasant yet average stay. Staff was ok service vice wise, though there seemed to be a shortage of staff as they looked a little overwhelmed in certain areas. The location is good, room size and facilities are all great. There could be better upkeep of facilities and general cleanliness is slightly below acceptable. ##### STUART Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Dec 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Very warm environment ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Nov 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Surprisingly comfortable They stay was very comfortable and the staff were very friendly. The room were very clean and the bedding extremely comfortable. We were in a room without a view of the city but if you are on business trip, the location of the hotel is extremely convenient. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Marielle, Asmara Aug 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and charming. Lovely ambience, the scent in the space through the public areas is nice) ##### Marielle Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller Apr 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location in Hatfield, walking distance to UP. Hotel is good, nothing too fancy but clean, friendly staff etc. ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Nompumelelo Sep 27, 2018 Liked: Cleanliness, staff & service #### Not bad They didn't say swimming pool is not working my children really wanted it also me. But they were very helpful ##### Nompumelelo Stayed 3 nights in Sep 2018 ### 8/10 Good #### Verified traveller Sep 26, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was amazing ##### Verified traveller Stayed 1 night in Sep 2018 ### 8/10 Good #### Verified traveller Jul 25, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Good hotel with a good location, only hiccup was waiting 30 mins for reception to find my booking made on hotels.com ##### Verified traveller Stayed 1 night in Jul 2018 ### 2/10 Terrible #### Diane, New York Jul 13, 2018 Disliked: Cleanliness, staff & service, room comfort Myself and three colleagues (university professors) along with my sister and son entered the lobby of Fortis Manor Protea. The disposition on the onset was not inviting nor welcoming after a long travel day. We prepaid our room reservation. I approached the reception desk and presented the Travelocity confirmation and prepaid documentation only to be told that there were no rooms available and that I needed to show proof of payment. Samantha in a rude tone told us to step away from the front desk as to avoid us and to avoid the issues of no room. We did step away for 20 minutes I started calling Travelocity. I walked again to the front desk and called for a supervisor. Although I gave the documentation to Samantha, I had to call Travelocity on my cell phone so the Travelocity agent could dialogue with her and confirmed that I paid the room. At that point, she stated, “okay I have a room for you.” My three colleagues had a worst experience. They did not get a room. The hotel did not get them another room at another hotel. Transportation was not provided to transfer them to another location. We recommend that the hotel staff do the following (1) Greet the guest positively and professionally (2) Provide transportation to area hotels; (4) Utilize hotel phone for calls to Travelocity rather than the prepaid guest cell phone (5) have alternative accommodations when sold out. ##### Diane Stayed 1 night in Jul 2018 ### 4/10 Poor #### BHAVEEN Jan 26, 2018 Liked: Staff & service, room comfort Disliked: Cleanliness #### A TERRIBLE PROTEA HOTEL EXPERIENCE! Going up on business and considering staying at Protea Hotel Manor or even just a peaceful break away from everything? Don't! The noise of the traffic is absolutely disturbing. Apart from the noise, I had to get shifted 2 times till I found a room that I was fairly happy with, however not entirely happy! The 2 reasons for the room shifting were: 1. No hot water coming out of the shower, which was honestly horrible 2. The second room did not have a properly functioning aircon. It was blowing out hot air even though the setting was on the coldest. And these 2 elements are probably the most important things an individual who has had a long day out in the Pretoria heat needs! Which I did not get until moving into the 3rd room. I am a Travel Agent and definitely do not rate this hotel as PROTEA standard. I have traveled the world and seen and stayed in many Protea and other hotels but this definitely was not a happy stay and you can be rest assured, until I can get a guarantee that they have sorted things out for the better I would not go back there or put ANY of my clients up there because I do not want them to go through the same thing that I went through! ##### BHAVEEN Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### TSHIFHIWA CARTER Oct 6, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Marvellous Marriot Protea Well for Me and My Wife it was Amaizing and We are still hoping to come back and stay also share it with Our Friends and Family. ##### TSHIFHIWA CARTER Stayed 1 night in Sep 2017 ## Expedia's Latest Trends ### Hotels > [RIHGA Royal Hotel Kyoto](https://www.expedia.ca/Kyoto-Hotels-RIHGA-Royal-Hotel-Kyoto.h178521.Hotel-Information) > > [Asia Hotel Bangkok](https://www.expedia.ca/Bangkok-Hotels-Asia-Hotel-Bangkok.h898972.Hotel-Information) > > [Crystal Palms Beach Resort](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Crystal-Palms-Beach-Resort.h2301415.Hotel-Information) > > [AccorHotels Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Accor-Hotels.0-0-d6023515--bAccorHotels.Travel-Guide-Filter-Hotels) > > [Four Seasons Resort Hualalai](https://www.expedia.ca/Kailua-Kona-Hotels-Four-Seasons-Resort-Hualalai.h42054.Hotel-Information) > > [Barceló Bávaro Palace - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Barcelo-Bavaro-Palace-All-Inclusive.h2438582.Hotel-Information) > > [Trump International Hotel Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Trump-International-Hotel-Las-Vegas.h1857289.Hotel-Information) > > [Princess Family Club Bavaro - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Princess-Family-Club.h38331395.Hotel-Information) > > [Hotels near Port of Galveston Cruise Terminal](https://www.expedia.ca/Port-Of-Galveston-Cruise-Terminal-Hotels.0-l6257015-0.Travel-Guide-Filter-Hotels) > > [Best Western Plus Atlantic Beach Resort](https://www.expedia.ca/Miami-Hotels-Best-Western-Plus-Atlantic-Beach-Resort.h200340.Hotel-Information) > > [All Inclusive Resorts and Hotels in Cape Town](https://www.expedia.ca/Cape-Town-Hotels-All-Inclusive-Hotel.0-0-d6046820-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels.d4115.Travel-Guide-Hotels) > > [Fiji Marriott Resort Momi Bay](https://www.expedia.ca/Momi-Hotels-Fiji-Marriott-Resort-Momi-Bay.h17398490.Hotel-Information) ### Flights > [Flights from Dublin (DUB) to Suðurnesjabær (KEF)](https://www.expedia.ca/lp/flights/dub/kef/dublin-to-reykjavik) > > [Qatar Airways](https://www.expedia.ca/Qatar-Airways-Flights.cQR.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [SpiceJet](https://www.expedia.ca/SpiceJet-Flights.cSG.Travel-Guide-Airlines) > > [Flights from Honolulu (HNL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/hnl/yyz/honolulu-to-toronto) > > [Flights from Calgary (YYC) to Sydney (SYD)](https://www.expedia.ca/lp/flights/yyc/syd/calgary-to-sydney) > > [Flights from Seattle (SEA) to Lihue (LIH)](https://www.expedia.ca/lp/flights/sea/lih/seattle-to-lihue) > > [Flights from Johannesburg (JNB) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/jnb/yvr/johannesburg-to-vancouver) > > [Flights from Vancouver (YVR) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yvr/yeg/vancouver-to-edmonton) ### Packages > [Rome Vacations](https://www.expedia.ca/Rome.d179899.Destination-Travel-Guides) > > [Torremolinos Vacations](https://www.expedia.ca/Torremolinos.d10205.Destination-Travel-Guides) ### General > [Visit Ingonish](https://www.expedia.ca/Ingonish.dx58359) > > [Visit Downtown Toronto](https://www.expedia.ca/Toronto-Downtown-Toronto.dx6057934)