Title: Kilin Jiaoxi (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=19664713&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kilin Hotel, JiaoXi Travelers find the perfect balance at Jiaosi Hot Springs, where relaxation meets recreation with steam rooms, arcade games, and fitness options ## Photo gallery for Kilin Hotel, JiaoXi ![Separate tub and shower, spring water tub, rainfall showerhead - Kilin Hotel, JiaoXi (Jiaoxi)](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/66b57823.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Kilin Hotel, JiaoXi (Jiaoxi)](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/8e62d62d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Kilin Hotel, JiaoXi (Jiaoxi)](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/e32c0295.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Kilin Hotel, JiaoXi (Jiaoxi)](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/fb327c00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub - Kilin Hotel, JiaoXi (Jiaoxi)](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/c2b22cf3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Jiaosi Hot Springs, in a convenient shopping district, offers relaxation and entertainment. Enjoy the full-service spa, steam room, and indoor pool with loungers for sunbathing. Dine at 桂苑 SHABU SHABU餐廳 and stay connected with WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=19664713&PinnedHotelID=19664713&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=19664713&PinnedHotelID=19664713&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=19664713&PinnedHotelID=19664713&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=19664713&PinnedHotelID=19664713&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=19664713&PinnedHotelID=19664713&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=19664713&PinnedHotelID=19664713&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19664713&PinnedHotelID=19664713&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19664713&PinnedHotelID=19664713&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Standard Double Room, No Windows ![Standard Double Room, No Windows](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/aff368fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, No Windows 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 178 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Double Room ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/34b86c97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.0 Good 6 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 248 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/94339cc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 285 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/dd35a671.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 285 sq ft - Sleeps 3 - 2 Large Twin Beds ### View all photos for Standard Double Room, City View ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/34b86c97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, City View ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 285 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room, City View ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/c1591160.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, City View 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 313 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/ec9c1326.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 291 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Quadruple Room ![Deluxe Quadruple Room](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/f965962a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - 455 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Presidential Suite ![Presidential Suite](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/65857e14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet - 637 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Basic Double Room ![Basic Double Room](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/4d113cea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Suite ![Deluxe Suite](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/ef6102cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Down duvet Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 2 - 1 Double Bed ### View all photos for Family Suite ![Family Suite](https://images.trvl-media.com/lodging/20000000/19670000/19664800/19664713/87e1cfd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Down duvet Separate bedroom Premium bedding - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJiaoxi-Hotels-Kilin-Jiaoxi.h19664713.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJiaoxi-Hotels-Kilin-Jiaoxi.h19664713.Hotel-Information) ## About the area Located in Jiaoxi, Kilin Hotel, JiaoXi is in the entertainment district and near a train station. Toucheng Cultural and Creative Park and Beneficial Microbes Museum and Tourism Factory are cultural highlights, and some of the area's attractions include Lanyang Museum and Erjie Agricultural Association Barn. Keda Recreation Farm and Artemis Garden are also worth visiting. [Visit our Jiaoxi travel guide](https://www.expedia.ca/Jiaoxi.dx6051183) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.82737%2C121.77235&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=s_uG9wxEQ6ubxfl7_jXokp4e4Y4=) No.116, Sec. 5, Jiaoxi Rd., Jiaoxi, Yilan County, 26243 ### What's nearby - Tangweigou Hot Springs Park \- 1 min walk \- 0.2 km - Jiaosi Hot Springs \- 6 min walk \- 0.6 km - Jiaoxi Hot Spring Visitor Center \- 6 min walk \- 0.6 km - Jiaoxi Sietian Temple \- 15 min walk \- 1.3 km - Monkey Cave Waterfall \- 6 min drive \- 2.4 km ### Getting around - Jiaoxi Station - 6 min walk - Songshan Airport (TSA) - 55 min drive ### Restaurants - ‪星巴克 - ‬1 min walk - ‪奕順軒 - ‬1 min walk - ‪宜蘭滷之鄉（礁溪旗艦店） - ‬1 min walk - ‪肯德基 KFC - ‬1 min walk - ‪bubble house 波波食堂x雞蛋仔專賣店 - ‬1 min walk ## About this property ### Kilin Hotel, JiaoXi Upscale hotel near Jiaosi Hot Springs At Kilin Hotel, JiaoXi, you can look forward to an arcade/game room, a gym, and a full-service spa. For some rest and relaxation, visit the steam room or the hot tub. The on-site restaurant, 桂苑 SHABU SHABU餐廳, serves dinner. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool along with sun loungers - Free self parking - Breakfast (surcharge), express check-out, and express check-in - Multilingual staff, a front-desk safe, and smoke-free premises - Guest reviews speak well of the overall condition Room features All 167 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and sound-insulated walls. More amenities include: - Bathrooms with spring water tubs and rainfall showers - LCD TVs with digital channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/36000000/35400000/35390700/35390684/ffda9f2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel PIN Jiaoxi Jiaoxi - Hot tub - Parking included - Free WiFi - Restaurant 9.0 Wonderful 690 reviews CA $131 CA $151 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=35390684&PinnedHotelID=35390684&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Twin Room | Bathroom](https://images.trvl-media.com/lodging/25000000/24050000/24046200/24046147/4a3c2cb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yamagata Kaku Hotel & Spa Jiaoxi - Free WiFi - Restaurant - Air conditioning - Gym 9.6 Exceptional 1,005 reviews CA $236 CA $273 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=24046147&PinnedHotelID=24046147&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9510000/9509900/9509809/2b85c944.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Just Sleep Jiao Xi Jiaoxi - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews CA $141 CA $163 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=9509809&PinnedHotelID=9509809&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13340000/13330300/13330219/3f80a957.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellspring by Silks Jiao Xi Jiaoxi - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews CA $226 CA $260 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=13330219&PinnedHotelID=13330219&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/5000000/4390000/4384000/4383974/338b21b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Evergreen Resort Hotel (Jiaosi) Jiaoxi - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 1,005 reviews CA $252 CA $291 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=4383974&PinnedHotelID=4383974&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 1:00 PM to 9:30 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/27000000/26950000/26944000/26943983/26e368bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Yilan Jiaoxi Jiaoxi - Pool - Hot tub - Parking included - Free WiFi 8.6 Excellent 496 reviews CA $194 CA $224 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=26943983&PinnedHotelID=26943983&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27190000/27184900/27184804/1d8e455f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lakeshore Hotel Yilan Yilan - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,003 reviews CA $109 CA $126 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=27184804&PinnedHotelID=27184804&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/45000000/44100000/44098600/44098590/5731852a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yunoyado Onsen Hotspring Hotel Deyang Jiaoxi - Parking included - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 181 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=44098590&PinnedHotelID=44098590&HadPinnedHotel=true®ionId=-1&adults=2) ![Down comforters, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/24000000/23110000/23101300/23101221/462fc78c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vasty Hotel Jiaoxi - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 697 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=23101221&PinnedHotelID=23101221&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11800000/11796400/11796334/c3ebdf80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Les Champs Jiaosi Jiaoxi - Pool - Hot tub - Parking included - Free WiFi 8.4 Very good 271 reviews CA $121 CA $140 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=11796334&PinnedHotelID=11796334&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site - Limited onsite self parking - Onsite parking includes off-street options ### Food and drink - Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: TWD 680 for adults and TWD 360 for children - A restaurant ### Restaurants on site - 桂苑 SHABU SHABU餐廳 ### Things to do - Arcade/game room - Full-service spa - Gym - Hot tub - Indoor pool - Steam room ### Family friendly - Arcade/game room - In-room refrigerator - Indoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Pool loungers ### Full-service spa - Hot tub - Spa open daily ### Accessibility - Elevator ### More - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Spring water bathtub - Toilet paper - Toilet with electronic bidet - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for to-go breakfast: approximately TWD 680 for adults and TWD 360 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts ### We should mention Pool access available from 2:00 PM to 10:00 PM Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply Children under 10 years old are not allowed in the spa without adult supervision ### Property is also known as Kilin Jiaoxi Hotel Kilin Jiaoxi Hotel Kilin Jiaoxi Jiaoxi Kilin Jiaoxi Hotel Jiaoxi ## Frequently asked questions ### Does Kilin Hotel, JiaoXi have a pool? ### How much does it cost to stay at Kilin Hotel, JiaoXi? ### Is Kilin Hotel, JiaoXi pet-friendly? ### How much is parking? ### What time is check-in at Kilin Hotel, JiaoXi? ### What time is check-out at Kilin Hotel, JiaoXi? ### Where is Kilin Hotel, JiaoXi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kilin Hotel, JiaoXi Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 185 8 - Good 129 6 - Okay 45 4 - Poor 12 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### DON Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like this hotel staffs have very good services, they have in room hot spring water bath tuff, and water therapy pools. ##### DON Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Jan 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was a great stay in downtown Jiaoxi. Easy to walk around town and central to some bars and restaurants. Rooftop onsen is the one to go for, a nice 37 degree pool. ##### Verified traveller Stayed 1 night in Jan 2024 ### 10/10 Excellent #### KAR KIT Jan 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good choice! Very comfortable and valuable! Good Price. ##### KAR KIT Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Ibrahim Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great staff, great location ##### Ibrahim Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### HAI Apr 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay close to everything you need to enjoy your vacation ##### HAI Stayed 2 nights in Apr 2024 ### 8/10 Good #### Maurice Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No bar, no laundry service other than the it’s a nice place ##### Maurice Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### May Mar 28, 2024 Excellent location! ##### May Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Louis Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### Louis Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Baron Oct 10, 2025 Disliked: Staff & service, amenities, property conditions & facilities Don’t understand how this hotel has such a high rating? Management needs to evalute their cleaning standards!! Found dust underneath bed and in the air the minute I walked into the room and started the ac. The in-room onset/hot tub and shower had mold forming in the grout between the tiles. Last but not least the drain at the outdoor saunas started to backup and flood the floor; make sure you are wearing slippers or some kind of foot covers. ##### Baron Stayed 1 night in Oct 2025 ### 8/10 Good #### Lance Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Musty smell in my room lingers during my stay. Some stinks on the cloth sofa. The rest of the hotel is excellent. ##### Lance Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Jean Jun 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I called the local place at midnight to confirm my reservation. The gentleman who answered the phone was professional and courteous. I need to express my special thanks to him. ##### Jean Stayed 1 night in Jun 2024 ### 4/10 Poor #### Ramon Jan 11, 2025 Liked: Room comfort Disliked: Staff & service #### Not worth 4 stars Hard or not possible to speak English with staff. Cleanliness is not good (dust everywhere), under the bed is just never cleaned. Breakfast is not worth, food is just OK but nothing outstanding. Interior of wardrobe smells very bad. Won’t be coming again. ![](https://a.travel-assets.com/ugc/hotel-reviews/918DD8FA2DB97C4586BE6EB39162DBF295100AF71736587143075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CF3C46E21117FA55A6AA306B82576B7F3A4A2DA31736587143172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D2550019F5333795D7A2D029FE04AC25394307201736587144051.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ramon Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Wai Shing Jan 13, 2026 Liked: Cleanliness, staff & service, property conditions & facilities 價錢合理，房間整潔，房內溫泉十分舒服， 客戶人員有禮，值得推薦！ ##### Wai Shing Stayed 2 nights in Jan 2026 ### 4/10 Poor #### kwokhing Dec 27, 2025 Liked: Cleanliness Disliked: Property conditions & facilities 帶住老人家及腰部有傷痛的人安排在有樓梯上落的親子房.不能接受此安排 ##### kwokhing Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Pui Mei Nov 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities 十分滿意 ##### Pui Mei Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Fai Oct 24, 2025 設施好，但沒時間做用。入住初時兩間房不同樓層，但其中一間開門時發現有旅客行李在，到大堂更換，花了約5-10分鐘，最後編排到同一樓，到入房發覺兩個房間梳化都有污漬，房間比較陳舊。第二日早上經過大堂，發覺酒店是接待旅行團的，我想下次都不會入住。 ##### Fai Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Manling Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 停車方便 但飲水機建議每層樓加裝一台 不然裝水都要跑到一樓很麻煩 ##### Manling Stayed 1 night in Oct 2025 ### 10/10 Excellent #### PIN YU Oct 6, 2025 Liked: Staff & service, property conditions & facilities, room comfort 地點佳樓下就是礁溪熱鬧的商圈 ##### PIN YU Stayed 1 night in Sep 2025 ### 6/10 Okay #### woon shing Oct 5, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort 舊式洒店 ##### woon shing Stayed 1 night in Oct 2025 ### 2/10 Terrible #### SHU HUI Sep 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 不會服務的差勁飯店 第一次反應不乾淨就應該要協助更換房間，還說沒有房間可以更換，請我們在現場等房間，在現場等換床罩、床巾整整等30分鐘最後到好一小時。最後是客人要求才願意給其他房，最後才幫忙換到了18樓。 一句道歉、一句給客人添困擾都沒有的。連補償更不用說 其實就是服務上由上到下都超爛，沒有軟實力。以前來是覺得連早上看到客人也不會說早安，現在更想給你們一個爛字 ![](https://a.travel-assets.com/ugc/hotel-reviews/6ac4a3df-6a1a-4ba2-a855-cf92fae2f1eb-1759122735606.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6179678b-0af1-4b58-9aec-0f8e004fa09a-1759122735661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ff48693f-9b34-4baa-afbb-6c27af4de87c-1759122735815.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SHU HUI Stayed 1 night in Sep 2025 ### 6/10 Okay #### CHUN-HUNG Sep 16, 2025 Liked: Cleanliness, property conditions & facilities #### 冷氣 冷氣不冷！服務人員處理有問題！ ##### CHUN-HUNG Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Wei Yang Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常推薦 退房後寄放行李，爬山完去拿行李時櫃檯人員說可以使用頂樓裸湯盥洗，真的很貼心！ ##### Wei Yang Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 會再訪的酒店 房間舒適乾淨，櫃檯服務很好，飯店位置在礁溪精華處，很方便。 ![](https://a.travel-assets.com/ugc/hotel-reviews/f4fa7b25-f2c6-41d6-8338-bd4f0dfec812-1757364067478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6cd69392-a62d-4d64-b2b5-e6d7d1e1e839-1757364067934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/286d4190-6e5d-4986-9856-605fd9394f3b-1757364067785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Aug 2025 ### 10/10 Excellent #### TE CHIE Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 值得再回訪的飯店 地理位置便利，服務親切有禮，房間也很舒適，浴室景觀也不錯，這價位這品質幾乎沒有對手，唯一缺點是房門的隔音不好甚至關燈還會有光透進來，不過整體來說是願意在此入住的飯店。 ##### TE CHIE Stayed 1 night in Sep 2025 ### 8/10 Good #### ?? Aug 30, 2025 Liked: Staff & service, amenities, property conditions & facilities 房間浴池有很多毛髮，沒打掃乾淨 ##### ?? 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