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Crowne Plaza Jerusalem - Jerusalem Hotels
Rating: 4.0 Stars

Crowne Plaza Jerusalem

Givat Ram, Jerusalem - Map
"Not up to the Normal Crowne Plaza Quality"
We have been here 5 nights and have 4 more. The hotel is good. It is clean and nice, but not the normal high quality of a Crowne Plaza. We asked for a king bed and have a room with two twin beds pushed together that have separate coverings. The beds slide apart and one of us every night falls in the crack between beds. We have tried to order room service twice, both times, it took 4 or 5 calls to get someone to answer, but once they answered, they were nice and the food delivered was good quality and took exactly as long as they estimated. The button on the phone labeled "Room Service" is programmed with the wrong number, so does not actually ring room service. We had two minor problems with our room on different days (safe would not open, just gave an error and refrigerator started making a loud noise like the fan was failing). In both instances, we called the front desk and it took them a very long time to respond. They said someone would be right up, but we had to call 3 or 4 times at 20 minute intervals. One of the occasions, I had to go to the front desk to get someone to come to the room to fix the problem. The breakfast and lunch is good, but if you want an omelet, it takes about 10 minutes to cook one and if you walk away, he will give your omelet to someone else. We wanted to use the gym here, but there is a supplement of 50 NIS ($13 USD) per visit to the gym. Overall, the hotel is safe, secure, and clean. We have a room facing east overlooking the city, but not
Traveller from Silicon Valley
Located in West Jerusalem, this spa hotel is within a 10-minute walk of Supreme Court of Israel and International Convention …More

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