6/10 Okay
Ana
Travelled with partner
Feb 1, 2024
Liked: Cleanliness
Disliked: Staff & service
This hotel was on my bucket list so you can only imagine my disappointment, where to begin?! As soon as we arrived we walked up a pathway with grass onto the entrance of the hotel, there was what looks like a coffee table for check-in, since we had to pay the other half at the hotel at the property we gave the same card we used first hand for the first part and it didn’t go through instead of them finding a solution they gave me no other choice then to use a different card.
The room was very clean 🙌 internet didn’t work in our room the light of the hot tub wasn’t working. We stayed at the Ezzenza Dune which gave us free pass to the Ezzenza praia hotel facilities (pool,sauna and beach front service.) wish we had spent a little more money to have booked our room there. We booked the Dune because it’s further away from where all the nightlife happens so we can get nice nights of sleep, didn’t happen as we got woken up two nights in a row with guests from next door at around 2 am with music and swimming in the balcony. So my advice to you is, if you’re going to be spending money might as well stay at the Ezzenza Beach front.
Other than that fell in love with this little town Jericoacoara, will for sure be going back but not to this property.
Ana
Stayed 3 nights in Jan 2024