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Reviews of Hotel Jerez Centro, Affiliated by MeliĆ”

4 out of 5
Hotel Jerez Centro, Affiliated by MeliĆ”
C/ Marques de Casa Domecq, 13, Jerez de la Frontera, Cadiz

Reviews

8.8

Excellent

Rating 10 - Excellent. 296 out of 599 reviews" "
Rating 8 - Good. 248 out of 599 reviews" "
Rating 6 - Okay. 41 out of 599 reviews" "
Rating 4 - Poor. 7 out of 599 reviews" "
Rating 2 - Terrible. 7 out of 599 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Geoffrey, Clitheroe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking on site and next to the old town. Perfect for us
Stayed 1 night in Jan 2024
Response from Ana Delgado Guest Experience Department on Feb 15, 2024
Dear Geoffrey,We want to thank you for taking some minutes of your time to let us know how was your staying at Hotel Jerez Centro.Thank you again for choosing our property, we look forward to accommodating you in the near future.

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a brilliant location The rooms spotless .the staff were lovely and helpful I would stay there again
Stayed 4 nights in Dec 2023

10/10 Excellent

Wilda

Liked: Cleanliness, staff & service, property conditions & facilities
Needs another safety bar in the shower tub. I suggest taking out the mirror and placing it in that wall
Stayed 3 nights in Nov 2023
Response from Ana Delgado Guest Experience Department on Nov 13, 2023
Dear Wilda,Thank you very much for sharing your feedback about your recent stay at Hotel Jerez Centro on Expedia.Otherwise, we can assure you that we highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time.We do hope we have the pleasure of welcoming you back to Jerez again very soon.

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
An impressive exterior is let down by an overly bright and charmless reception. The bar is entirely lacking in charm - although the staff are friendly. Room was adequate with a large terrace. Breakfast was good.
Stayed 12 nights in Oct 2023
Response from Ana Delgado Guest Experience Department on Nov 13, 2023
Dear Paul,We would really like to thank you for sharing your experiences with everyone and for your review.The comments and observations of all our guests are incredibly important to us in order to constantly improve our service.We are looking forward to welcoming you on your next visit in Jerez

8/10 Good

Dionel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable y colaborador con los clientes. Buena ubicaciĆ³n.
Stayed 1 night in Oct 2023

6/10 Okay

Ramon

Travelled with partner
Liked: Cleanliness, staff & service
Looks dated.
Stayed 1 night in Oct 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent central hotel
Iā€™ve visited the lovely city of Jerez many times and stayed here previously. Itā€™s a decent hotel for the price and perfect location in city centre. Quick and friendly check-in. Bed comfy, bathroom bit dated. Think hotel could improve the lobby and bar area and make it a little less sterile.
Stayed 2 nights in Sep 2023

10/10 Excellent

John, Saint Johns

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff and good breakfast.
Stayed 4 nights in Aug 2023
Response from Ana Delgado Guest Experience Department on Aug 31, 2023
Dear John,Thank you for being so kind of reporting us your experience after your last stay at Jerez!We do hope we have the pleasure of welcoming you back to Jerez again very soon.

6/10 Okay

Ofelia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff was professional and helpful ( except for the breakfast staff); rooms were spacious with plenty of storage, comfortable beds, functional bathroom. However, the hotel needs major renovation or at least some decir, air conditioning in the common areas and hallways ( feels stuffy$, and the mini fridges need to actually cool their products. The staff did go out of their way to help, usually say hello, etc. I just donā€™t think itā€™s a 4 star hotel but it more than serves the function of sleeping, safety and a decent breakfast!
Stayed 2 nights in Jul 2023
Response from Ana Delgado Guest Experience Department on Aug 31, 2023
Dear Ofelia,Thank you very much for your review and for taking the time to share your experience with us. Rest assured, customer feedback like yours is invaluable to us in order to improve the services we offer. We deeply appreciate your comments and thank you for taking the time to share them. Thank you again for your feedback and we look forward to welcoming you back in the future.

4/10 Poor

Tara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Ofelia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central
Excellent hotel very central and within walking distance of the centre with adequate parking facilities and very friendly staff
Stayed 2 nights in Feb 2023
Response from Ana Delgado Guest Experience Department on Feb 27, 2023
Dear John:Thank you for your excellent rating. These comments encourage us to continue carrying out our daily work and provide our passionate travelers visiting the city, unforgettable experiences.Thank you again for choosing our property, we look forward to accommodating you in the near future.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel great staff
Good central hotel at a good price. Front desk staff are top notch and were very helpful booking tickets etc.
Stayed 1 night in Jan 2023
Response from Ana Delgado Guest Experience Department on Feb 13, 2023
Dear Greg,Many thanks for sharing your comments about your experience during your visit to Jerez Centro Hotel!We do hope we have the pleasure of welcoming you back to Jerez again very soon.

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Comfort in Jerez
Great, but short, stay in Jerez. Modern, clean hotel. Staff was very friendly. Parking was cheap and convenient. We checked out before breakfast but the reception desk clerk kindly made me a coffee to go! Highly recommend!
Stayed 1 night in Jan 2023
Response from Ana Delgado Guest Experience Department on Jan 31, 2023
Dear Angus,Thank you very much for using part of your precious time to share your experience not only with us, but also with Expediaā€™s users.We are so happy to have made things easier for you during your stay in Jerez and to be a part of your positive experience here.We do hope we have the pleasure of welcoming you back to Jerez again very soon.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable stay. The people at the front desk were very helpful and pleasant. Breakfasts were delish and plentiful - both hot and cold selections. Location is very close to the Arenal Plaza, shops and many fine restaurants and bars. Would stay here again.
Stayed 3 nights in Dec 2022
Response from Hotel jerez Centro on Jan 5, 2023
Hi, Mrs.ValerieThank you very much for your excellent rating .We would like to thank you for sharing on Expedia.com.com your kind feedback about our hotel Jerez CentroReviews like yours, stimulate us to improve our services every day!Looking forward to welcome you back again soon!

10/10 Excellent

Alberto Luis Trigo

Stayed 1 night in Dec 2022

8/10 Good

Jorge, Silves

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is very well located. You can walk to many of the sights in town.
Stayed 3 nights in Dec 2022
Response from Guest experience department on Dec 15, 2022
Dear Jorge,We would really like to thank you for sharing your experiences with everyone and for your review.We are looking forward to welcoming you on your next visit in Jerez!

8/10 Good

j f

Stayed 1 night in Nov 2022
Response from Guest experience department on Nov 30, 2022
Estimado JF,Muchas gracias por su maravillosa valoraciĆ³n.Esperamos volver a verle pronto en Jerez.

10/10 Excellent

Dean

Stayed 3 nights in Oct 2022

8/10 Good

Decio

Stayed 1 night in Aug 2022

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

John

Stayed 1 night in May 2022

8/10 Good

robert

Stayed 1 night in May 2022

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Claudia

Stayed 1 night in Apr 2022

10/10 Excellent

David

Stayed 1 night in Mar 2022
Response from Guest experience department on Mar 9, 2022
Muchas gracias David por tan excelente valoraciĆ³n. Le esperamos pronto en Jerez.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, excellent staff
Stayed 1 night in Jan 2022

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good :)
Stayed 2 nights in Dec 2021

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2021

6/10 Okay

Charles

Liked: Cleanliness
Not a four star hotel
We reserved a double room (two twin beds) with a terrace and were assigned Room 403. The terrace was nice, but the room was small and plain, in mediocre condition, with quite a bit of street noise, in spite of being on the top floor. Included buffet breakfast was good, not outstanding, location was walking distance from old town attractions. Minor annoyances: no USB charging ports, only English language TV channel was National Geographic, minimal drawer/hanger space, tiny desk. Based on services, amenities and condition, this hotel is three star, definitely not four.
Stayed 4 nights in Nov 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing location. room was very comfortable. Receptionist was very helpful and service with a smile, we had a lovely stay. The only thing we missed was a kettle in the room but a coffee machine is located in the lobby free of charge.
Stayed 1 night in Nov 2021

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel Excellent Location Excellent Service Great Value
Stayed 2 nights in Oct 2021

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Only a one night stay but the fabulous service from all concerned was a delight, reception staff were absolutely first class, helpful friendly and a pleasure to deal with, the bar staff lady on the evening of our stay was also very pleasant and helpful as well. Overall a lovely stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family hotel
I really loved this hotel. The check in was great. The 2 ladies on the front desk could not have been nicer. The family room we had was lovely. The kids ran around it very pleased with the thoughtful kids touches of bright colours table and toys. We will stay again definitely.
Stayed 1 night in Jan 2020

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Rita

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service great location
excellent service great location,
Stayed 3 nights in Oct 2019

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms in a historic building
Historical building with modern hotel rooms. Great location next to the old town. Paid parking available beneath the hotel. A fair bit of traffic noise if you have a room on the street. Good breakfast-only restaurant.
Stayed 2 nights in Nov 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Great location, clean, comfortable. Friendly staff. Loved the restaurant Rigodon which was about a 7 minute walk from hotel. Loved the lamb and couscous with vegetables. Would stay here on next visit. . Also loved the breakfast. Fried eggs, bacon, pastries, fruit,and juices.
Stayed 2 nights in Nov 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were very friendly, helpful and knowledgeable. The location of the hotel was excellent.
Stayed 9 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019