Title: Mercure Jelenia Gora - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Jelenia Gora Suburban hotel with a sauna and spa services ![Exterior](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/d06c8bed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/47d2af81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/3158e5c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/6daffcac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/73a890c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Karpacz Ski Resort, Mercure Jelenia Gora offers relaxation and convenience. Enjoy the indoor pool with sun loungers, a kids' pool, and after mountain activities, dine at the international restaurant, unwind at the bar, or use the business center. 8.4 Very good ## Popular amenities - - Spa - Bar - Pool - Parking available - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=189135&PinnedHotelID=189135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=189135&PinnedHotelID=189135&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=189135&PinnedHotelID=189135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=189135&PinnedHotelID=189135&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=189135&PinnedHotelID=189135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=189135&PinnedHotelID=189135&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=189135&PinnedHotelID=189135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=189135&PinnedHotelID=189135&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Superior Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/b244ee57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Hypo-allergenic bedding Blackout drapes/curtains - 205 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Superior Room, 1 Single Bed](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/6be8e578.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Twin Bed ### Highlights Heating Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Eco-friendly toiletries - 205 sq ft - Park view - Sleeps 1 - 1 Twin Bed ![Hypo-allergenic bedding, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/c2a0f9fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Heating Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Eco-friendly toiletries - Sleeps 2 - 2 Twin Beds ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/d96c6fed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.8 Excellent 6 reviews ### Highlights Heating Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer - 205 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Hypo-allergenic bedding, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/819c4f81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed ### Highlights Balcony Heating Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer - 205 sq ft - Park view - Sleeps 1 - 1 Twin Bed ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/190000/189200/189135/3d566ee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds ### Highlights Heating Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Eco-friendly toiletries - 205 sq ft - Park view - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJelenia-Gora-Hotels-Mercure-Jelenia-Gora.h189135.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJelenia-Gora-Hotels-Mercure-Jelenia-Gora.h189135.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.89413%2C15.74564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8Hq4tr2StPX9fk0SwgHhqSf_w94=) Ul Sudecka 63, Jelenia Gora, Lower Silesian, 58-500 #### What's nearby - Karkonosze Museum - 9 min walk - 0.8 km - Church of the Holy Cross - 17 min walk - 1.4 km - Jelenia Góra Market Square - 18 min walk - 1.6 km - Ratusz Ladek Zdroj - 18 min walk - 1.6 km - Rynek - 4 min drive - 2.4 km #### Getting around - Jelenia Gora Station - 19 min walk - Wroclaw (WRO-Copernicus) - 96 min drive #### Restaurants - ‪cukru.cafe - ‬17 min walk - ‪Metafora Pub - ‬17 min walk - ‪KOBE Grill House - ‬16 min walk - ‪Palarnia kawy Aromacafe - ‬17 min walk - ‪Kuźnia Smaku - ‬17 min walk ## About this property ### Mercure Jelenia Gora Hotel near Karpacz Ski Resort Take advantage of a terrace, a garden, and dry cleaning/laundry services at Mercure Jelenia Gora. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center. Additional perks include: - An indoor pool and a children's pool, along with sun loungers - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - Express check-out, meeting rooms, and concierge services - A computer station, multilingual staff, and smoke-free premises Room features All 188 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and free bottled water. Other amenities include: - Art supplies and free infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 40-inch LCD TVs with cable channels - Free tea bags/instant coffee, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3840000/3836600/3836540/ae1b575a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palac Paulinum Jelenia Gora - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 40 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=3836540&PinnedHotelID=3836540&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9430000/9422700/9422692/09d2c7f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Osada Śnieżka Myslakowice - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 110 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=9422692&PinnedHotelID=9422692&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools](https://images.trvl-media.com/lodging/96000000/95010000/95008400/95008327/d8a7e35c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Złoty Horyzont Resort Szklarska Poręba Szklarska Poreba - 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Breakfast included - Spa - Parking included - Free WiFi 7.8 Good 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=96109464&PinnedHotelID=96109464&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89650000/89647900/89647801/3df1c9a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Perła Sudetów by Stay inn Hotels Karpacz - Pet-friendly - Free WiFi - Breakfast available - Parking available 9.8 Exceptional 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=89647801&PinnedHotelID=89647801&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3840000/3836700/3836606/9b34e589.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palac Wojanow Myslakowice - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 71 reviews CA $204 CA $220 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=3836606&PinnedHotelID=3836606&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 8:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/80000/73400/73342/58a6262a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Karpacz Skalny Karpacz - Pool - Spa - Pet-friendly - Kids pool 8.8 Excellent 166 reviews CA $106 CA $117 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=73342&PinnedHotelID=73342&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/75000000/74600000/74595500/74595402/c6611dd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tremonti Hotel Karpacz Karpacz - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 77 reviews CA $128 CA $140 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=74595402&PinnedHotelID=74595402&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (PLN 35 per day) - RV/bus/truck parking (surcharge) on site - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 60 for adults and PLN 30 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Lobby bar ### Things to do - Children's pool - Indoor pool - Sauna - Ski storage ### Family friendly - Art supplies - Children's games - Children's pool - Children's toys - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 2,013 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 100% renewable energy - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1991 - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Tea bags/instant coffee ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Laptop workspace - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: PLN 50 Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: PLN 50 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of PLN 40 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PLN 100.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately PLN 60 for adults and PLN 30 for children - Self parking fee: PLN 35 per day - Pet fee: PLN 40 per pet, per day - Service animals are exempt from fees - Early check-in fee: PLN 50 (subject to availability) - Late check-out fee: PLN 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses solar energy Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:00 AM to noon Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Jelenia Gora Mercure Mercure Hotel Jelenia Gora Mercure Jelenia Gora Mercure Jelenia Gora Hotel Mercure Jelenia Gora Hotel Mercure Jelenia Gora Jelenia Gora Mercure Jelenia Gora Hotel Jelenia Gora ## Frequently asked questions ### Does Mercure Jelenia Gora have a pool? > Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–noon. ### How much does it cost to stay at Mercure Jelenia Gora? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Mercure Jelenia Gora on Dec 11, 2025 start from CA $92.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Jelenia-Gora-Hotels-Mercure-Jelenia-Gora.h189135.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Jelenia Gora pet-friendly? > Yes, pets are allowed at this property. There's a fee of PLN 40 per pet, per day. Service animals are exempt from fees. ### How much is parking? > Self parking is available for PLN 35 per day. ### What time is check-in at Mercure Jelenia Gora? > Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of PLN 50 (subject to availability). ### What time is check-out at Mercure Jelenia Gora? > Check-out is at noon. Late check-out is available for PLN 50 (subject to availability). ### Where is Mercure Jelenia Gora located? > Situated in the suburbs, this hotel is within 9 mi (15 km) of Sports and Tourism Museum, Alpine Coaster, and Bialy Jar Ski Lift. Kolorowa Ski Lift and Karpacz Ski Resort are also within 12 mi (20 km). Jelenia Gora Station is 19 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Jelenia Gora Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.2 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 64 8 - Good 92 6 - Okay 30 4 - Poor 5 2 - Terrible 1 ### 10/10 Excellent #### Inna Mar 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, good spa, excellent breakfast ##### Inna Stayed 1 night in Mar 2025 ### 10/10 Excellent #### John Sep 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel Nice and professional staff Great Sauna ##### John Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Jola Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again. ##### Jola Stayed 1 night in Jun 2025 ### 8/10 Good #### Helene Apr 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place Lovely place and close to worn center ##### Helene Stayed 1 night in Apr 2023 ### 8/10 Good #### Nils Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Plenty of available parking yet it’s not included in the price. ##### Nils Stayed 5 nights in Apr 2025 ### 8/10 Good #### John Jul 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel with friendly & helpful staff. Stayed in 3 Mercure hotels in Poland and while appreciating the need to save power, Mercure's minibar fridges seem set to room temperature. ##### John Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Juha Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was OK, good breakfast, easy parking... But internet connection in 3rd floor was worse than bad ! ##### Juha Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Alexander Oct 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a nice room - cozy and comfortable, the bed was good, Everything was clean. The old city is 15 minutes on foot. The hotel has a big parking lot, but it not free. The staff was pleasant and helpful. ##### Alexander ### 8/10 Good #### Helene Apr 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice hotel A beautiful surrounding and not far from the old town. We had dinner at the hotel which was ok. Breakfast was good. Despite the heating was shot down it was still very warm in the room, so we had to sleep with the window open. But all in all a very nice hotel. ##### Helene Stayed 1 night in Apr 2023 ### 6/10 Okay #### Robert Jun 18, 2023 Liked: Cleanliness This hotel has older style rooms that are a bit worse for wear. However, the prices are reasonable so you get what you pay for. All other aspects are satisfactory. ##### Robert Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Verified traveller Aug 5, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort Very old ##### Verified traveller Stayed 1 night in Aug 2022 ### 4/10 Poor #### Verified traveller Sep 20, 2023 Disliked: Property conditions & facilities #### Rooms In need of an update The rooms are in need of major refurbishment, at least the one i was in. The customer lift was broken, they did however let me use the service lift. The towels had a strange smell to them. I cannot speak for the food etc but from what I briefly saw, the restaurant looked good. ##### Verified traveller Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Patrycja Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Alles war wunderschön! ##### Patrycja Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Harald Aug 17, 2025 Disliked: Staff & service, amenities Gut: Frühstück, Kinderecke, deutsches TV, Schlecht: Zimmer ohne Klimaanlage, sehr hellhörig im Zimmer, ziemlich abgewohntes Mobiliar, Lage an Strasse ist sehr laut, Fenster nicht auf Kipp zu öffnen, Kühlschrank nicht kalt genug und nicht regelbar, teile vom Personal und Gästen hatten Vorurteile gegen uns w/nicht polnischer Nationalität, Parkplatz viel zu teuer und in schlechtem Zustand ##### Harald Stayed 4 nights in Aug 2025 ### 8/10 Good #### Dorothée Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Visite d’une région tranquille et très verte Beaux bâtiments et églises visitées ##### Dorothée Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Hartmut May 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities sehr gutes Frühstück ##### Hartmut Stayed 3 nights in May 2025 ### 10/10 Excellent #### Andreas Sep 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr freundlich deutsch kein Problem. Personal hervorragend. Preis/ Leistung super. Frühstück ungewöhnlich reichlich und schmackhaft. Riesen Auswahl. Abends nach Karte völlig in Ordnung. Jederzeit gerne wieder ##### Andreas Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Martin Jun 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Goed Prima ##### Martin Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Anna Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wir sind Jedes Jahr in dem Hotel,die Zimmer sind immer sauber und Personal sehr freundlich und hilfsbereit. ##### Anna Stayed 4 nights in Dec 2023 ### 8/10 Good #### Marek Jul 4, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Najlepsze lata juz minęły Hotel wymaga w wielu miejscach pilnego remontu i modernizacji ##### Marek Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### John Jun 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place, great food just wish they had an ac ##### John Stayed 2 nights in Jun 2022 ### 8/10 Good #### Beata Jun 20, 2022 Liked: Cleanliness, staff & service, room comfort #### Jest ok Pokój czysty i obsługa miła, nie mam zarzutów. Śniadanie tez dobre, spory wybór. Sam hotel lata świetności chyba ma już za sobą. ##### Beata Stayed 1 night in Jun 2022 ### 6/10 Okay #### Jack May 20, 2022 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Is it Mercure ? Needs improvement. Hotel needs major upgrade. Exterior is not well maintained. Rooms have no air conditioning and are outdated. ##### Jack Stayed 1 night in May 2022 ### 10/10 Excellent #### Peter Apr 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wir wurden super freundlich begrüßt und zwar auf deutsch was uns sehr gefreut hat. Das Frühstück ließ keine Wünsche offen ,es hat uns auch sehr gefreut das wir deutsches Fernsehen hatten . Wir kommen zu 100 % wieder ##### Peter Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Jacek Feb 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zadowolony cena/jakość Obiekt czysty. Miła i pomocna obsługa. W lobby hotelowym przygotowany kącik gier i zabaw dla dzieci i rodziców. Mojej córeczce najbardziej podobał się domek dla lalek i możliwość bawienia się z innymi dziećmi gości hotelowych, mnie stół do półkrzyków natomiast żonie różnego rodzaju puzzle. W basenie ciepła woda :). Basen dostępny w dużych dogodnych przedziałach czasowych, także z rana przed lub po śniadaniu a jeszcze przed wymeldowaniem można z niego skorzystać. Śniadanie dobre z wystarczającą ilością różnych rzeczy, no może przydałoby się więcej różnych owoców. Obsługa szybko reagowała przy sprzątaniu stolików i pustych talerzy. Ogólnie cena/jakość dobra. Następnym razem też się zatrzymamy w tym hotelu. ##### Jacek Stayed 1 night in Feb 2022 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Hotels in Port Coquitlam](https://www.expedia.ca/Port-Coquitlam-Hotels.d9374.Travel-Guide-Hotels) > > [Radisson Blu Resort, Swinoujscie](https://www.expedia.ca/Swinoujscie-Hotels-Radisson-Blu-Resort.h18516808.Hotel-Information) > > [ARIES Hotel & SPA](https://www.expedia.ca/Zakopane-Hotels-ARIES-Hotel-SPA.h8767983.Hotel-Information) > > [All Inclusive Resorts and Hotels in Chiapas](https://www.expedia.ca/Destinations-In-Chiapas-All-Inclusive-Hotel.0-0-d11120-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Radisson Blu Hotel & Residences, Zakopane](https://www.expedia.ca/Zakopane-Hotels-Radisson-Blu-Hotel-Residences.h34840538.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) ### Flights > [Flights from Saskatoon (YXE) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yxe/yyc/saskatoon-to-calgary) > > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Montreal (YUL) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yul/sin/montreal-to-singapore) > > [Singapore Airlines](https://www.expedia.ca/Singapore-Airlines-Flights.cSQ.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Fort Myers (RSW)](https://www.expedia.ca/lp/flights/yyz/rsw/toronto-to-fort-myers) > > [Flights from Calgary South](https://www.expedia.ca/lp/flights/6057871/flights-from-calgary-south) ### Cars > [Car rentals in Palm Springs](https://www.expedia.ca/Car-Rentals-In-Palm-Springs.d180676.Car-Rental-Guide) > > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) > > [Enterprise Car Rentals In Leduc](https://www.expedia.ca/Enterprise-Car-Rentals-In-Leduc.d8571-c15.Car-Rental-Guide-Suppliers) ### Packages > [Central Vacations](https://www.expedia.ca/Central.d10503.Destination-Travel-Guides) > > [Los Angeles Vacations](https://www.expedia.ca/Los-Angeles.d178280.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Greece](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/67/Greece) ### General > [Visit Drumheller](https://www.expedia.ca/Drumheller.dx55296) > > [Visit Sainte-Foy-Sillery-Cap-Rouge](https://www.expedia.ca/Quebec-City-Sainte-Foy-Sillery-Cap-Rouge.dx7125)