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Reviews of Astar Hotel

4 out of 5
Astar Hotel
129, Seosa-ro, Jeju City, Jeju

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 1001 reviews" "
Rating 8 - Good. 347 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sookyung

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, excellent room, very clean and well furnished.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for using our Astar Hotel and leaving a good review that you were generally satisfied. In the future, we will continue to pay close attention to making Astar Hotel more satisfactory for our customers in all aspects. Thank you.

10/10 Excellent

Shima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from General Manager on Dec 28, 2023
안녕하십니까. 아스타호텔 총지배인 홍성오입니다.저희 아스타호텔을 이용해 주시고 후기 남겨주셔서 감사합니다. 향후에도 고객님들께서 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경 쓰겠습니다. 감사합니다.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Locations is great but room furniture needs to be replace is in bad condition. Compare to other hotels with lower rating it was disappointing. On the positive side staff was exceptionally great.
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 2, 2023
Hello, I'm Hong Seong-oh, general manager of Asta Hotel.Thank you for using our Asta Hotel and leaving a review. We apologize for the inconvenience caused by the condition of the room. Through a more careful inspection of what you mentioned, we will try to make it an Asta Hotel that can be more satisfactory in all directions in the future. Thank you.

8/10 Good

Ken Jovielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 26, 2023
안녕하십니까. 아스타호텔 총지배인 홍성오입니다.저희 아스타호텔을 이용해 주시고 좋은 후기 남겨주셔서 감사합니다. 향후에도 고객님들께서 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경 쓰겠습니다. 감사합니다.

10/10 Excellent

Zachery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay — very clean and large room
Great stay. Breakfast very good and the restaurant was good and reasonably price for supper meal. The hotel is located in a good area. There is a sauna in the hotel, which you have to pay 10,000 won per person per use. This felt a little strange to me that you had to pay as a hotel guest; I feel like it should be included in your room, rate. Overall great stay and very professional service.
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 21, 2023
Hello. I am Hong Seong-oh, general manager of Astar Hotel.Thank you for using our Astar Hotel and leaving a good review. In the future, we will take great care to become Astar Hotel where customers can be more satisfied in all aspects. Thank you.

10/10 Excellent

Wai Sze Gigi

Liked: Cleanliness, staff & service, property conditions & facilities
Near to metro station
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 30, 2023
Hello. I am Hong Seong-oh, general manager of Astar Hotel.Thank you for using our Astar Hotel and leaving a good review. In the future, we will take great care to become Astar Hotel where customers can be more satisfied in all aspects. Thank you.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For jeju, it was right in downtown so all the taxi drivers knew how to get there. Very nice staff and clean. Rooms are typical on the smaller size like Japan so if you have a family of 4 with lots of luggage make sure you get a bigger room like a suite so your family is more comfortable
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 23, 2023
Hello. I am Hong Seong-oh, general manager of Astar Hotel.Thank you for using our Astar Hotel and leaving a good review. In the future, we will take great care to become Astar Hotel where customers can be more satisfied in all aspects. Thank you.

6/10 Okay

Amy

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was dirty but everything else was great. Staff were very kind and helpful.
Stayed 1 night in Apr 2023
Response from General Manager on May 2, 2023
Hello. I am Hong Seong-oh, general manager of Astar Hotel.Thank you for using our Astar Hotel and leaving a good review. We apologize for any inconvenience caused by room maintenance during your stay. In the future, we will take great care to become Astar Hotel where customers can be more satisfied in all aspects. Thank you.

8/10 Good

Lalit Bahadur

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice and affordable hotel in Jeju
Stayed 3 nights in Apr 2023
Response from General Manager on Apr 12, 2023
Hello. I am Hong Seong-oh, general manager of Astar Hotel.Thank you for using our Astar Hotel and leaving a good review. In the future, we will take great care to become Astar Hotel where customers can be more satisfied in all aspects. Thank you.

8/10 Good

Donghun

Stayed 1 night in Mar 2023
Response from General Manager on Apr 6, 2023
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 아스타호텔을 이용해 주시고 후기 남겨주셔서 감사합니다. 향후에도 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경 쓰겠습니다. 감사합니다

10/10 Excellent

Ze Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Nice, clean and simple. Overall good. Car park seems quite small but managed to find a lot. Not sure what is their plan for excess cars.
Stayed 2 nights in Nov 2022
Response from General Manager on Nov 29, 2022
Hello. I am Hong Seong-oh, general manager of Astar Hotel.Thank you for using our Astar Hotel and leaving a good review. In the future, we will take great care to become Astar Hotel where customers can be more satisfied in all aspects. Thank you.

6/10 Okay

Okson

Stayed 1 night in Oct 2022
Response from General Manager on Oct 6, 2022
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 아스타호텔을 이용해 주시고 후기 남겨주셔서 감사합니다. 향후에도 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경쓰겠습니다. 감사합니다.

10/10 Excellent

Tchoyoson

Stayed 2 nights in Sep 2022
Response from General Manager on Oct 1, 2022
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 아스타호텔을 이용해 주시고 후기 남겨주셔서 감사합니다. 향후에도 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경쓰겠습니다. 감사합니다.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
It was a pleasant stay. The only drawback about our experience was that despite being a smoke-free property, there was a distinct smell of cigarettes in the bathroom.
Stayed 2 nights in Aug 2022
Response from General Manager on Aug 30, 2022
Hello. I am Hong Seong-oh, general manager of Astar Hotel.Thank you for using our Astar Hotel and leaving a review. First of all, we apologize for the inconvenience caused by the smell of cigarettes in the hotel where you should be comfortable. In the future, we will pay more attention to room maintenance and inspection so that Astar Hotel can be more satisfied. thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room is spacious and clean. Lighting is well planned with user friendly master switches
Stayed 4 nights in Jun 2022
Response from General Manager on Jun 24, 2022
Hello. I am Hong Seong-oh, general manager of Astar Hotel. Thank you for using our Astar Hotel and leaving a good review. In the future, we will take great care to become Astar Hotel that will satisfy you in all aspects. Thank you

10/10 Excellent

Ahreum

Stayed 1 night in Jun 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent. Nice. Nothing special, but good.
Stayed 1 night in Feb 2022
Response from General Manager on Feb 20, 2022
Hello. I am Hong Seong-oh, general manager of Astar Hotel. Thank you for using our Astar Hotel frequently and for leaving a good review. In the future, we will pay close attention to becoming Astar Hotel that will satisfy our customers in all aspects. Thank you.

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is perfect for the price and perfect location!
Stayed 1 night in Dec 2021
Response from General Manager on Dec 21, 2021
Hello. I am Hong Seong-oh, general manager of Astar Hotel. Thank you for using our Astar Hotel and leaving a good review. In the future, we will take great care to become Astar Hotel that will satisfy our customers in all aspects. Thank you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the hotel was very close to the airport as well as the city hall. It was easy to get around from the hotel. I wish that they had coffee in the room and that there was more parking spaces.
Stayed 8 nights in Jul 2021
Response from General Manager on Aug 11, 2021
Hello. I am Hong Seong-oh, general manager of Astar Hotel. Thank you for using our Astar Hotel and leaving a good review. Our hotel provides black tea and green tea, and the parking space is not only in the underground parking lot but also in the ground parking lot on three sides, and a total of 80 cars are available. In the future, we will take great care to become Astar Hotel where customers can be more satisfied in all aspects. Thank you.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2021
Response from General Manager on Jul 3, 2021
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 아스타호텔을 이용해 주시고 좋은 후기 남겨주셔서 감사합니다. 향후에도 고객님들께서 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경쓰겠습니다. 감사합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from General Manager on Jun 27, 2021
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 아스타호텔을 이용해 주시고 좋은 후기 남겨주셔서 감사합니다. 향후에도 고객님들께서 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경쓰겠습니다. 감사합니다.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from General Manager on Feb 27, 2021
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 아스타호텔을 이용해 주시고 후기 남겨주셔서 감사합니다. 향후에도 고객님들께서 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경쓰겠습니다. 감사합니다

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from General Manager on Feb 18, 2021
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 아스타호텔을 이용해 주시고 좋은 후기 남겨주셔서 감사합니다. 향후에도 고객님들께서 모든 방면으로 더욱 만족하실 수 있는 아스타호텔이 되도록 세심하게 신경쓰겠습니다. 감사합니다.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb centrally located hotel
Second time staying here and love this hotel. Great bargain for the cleanliness and overall stay. Super polite staff and very decent/good breakfast buffet considering the cost. It’s a fairly new hotel (under a decade old) with a convenience store linked to it in case you wants snacks or a drink.
Stayed 1 night in Feb 2021
Response from General Manager on Feb 18, 2021
Hello, I'm Hong Seong Oh, the general manager of Astar Hotel. Thank you for using our Astar Hotel and leaving a good review. In the future, we will pay close attention to making Astar Hotel more satisfying for you in all aspects. Thank you.

8/10 Good

Mei Teng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from General Manager on Nov 26, 2020
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 호텔을 이용해 주시고 좋은 후기 남겨주셔서 감사합니다. 향후에도 고객님들께서 더욱 만족하실 수 있는 아스타호텔이 되도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Hyuk Bum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from General Manager on Aug 19, 2020
안녕하십니까. 아스타호텔 총지배인 홍성오입니다. 저희 아스타호텔을 이용해 주시고 좋은 후기 남겨주셔서 감사합니다. 향후에도 고객님들께서 더욱 편안히 이용하실 수 있는 아스타호텔이 되도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Miescke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from General Manager on Jul 20, 2020
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious with new facilities and great value for money.
Stayed 2 nights in Feb 2020
Response from General Manager on Feb 25, 2020
Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for using the Astar Hotel and for leaving us a good review. We will try to be an Astar Hotel for you to enjoy. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall, recommended
Jeju city is pretty uninspiring but if you need to stay there, this hotel is good value and very clean. It’s near the bus station for those using public transport. The staff are quite formal and don’t speak a lot of English but tried to help us. The rooms are nice, hot spring area is basically just an expensive place to take a shower but the breakfast buffet is excellent.
Stayed 1 night in Feb 2020
Response from General Manager on Feb 25, 2020
Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for using the Astar Hotel and for leaving us a good review. We will try to be an Astar Hotel for you to enjoy. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
the hotel rated as 4.5 stars but its a bit old but handy location with a convenience store at the hotel.
Stayed 2 nights in Jan 2020
Response from General Manager on Feb 8, 2020
Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for using the Astar Hotel and for leaving us a good review. Your comments will be very helpful to others. We will continue to research and work hard to become the Astar Hotel where customers can use. Thank you.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020
Response from general manager on Jan 12, 2020
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

8/10 Good

Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean room, many restaurants around the area.
Stayed 3 nights in Dec 2019
Response from General Manager on Dec 26, 2019
Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for your valuable time at Astar Hotel. We will continue to work hard to become the Astar Hotel where customers can enjoy the hotel more comfortably in the next time. Thank you.

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from general manager on Nov 27, 2019
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious even with 3 comfortable beds. Bathroom is also spacious with modern toilet seat bidet. Cleaners do a wonderful job of cleaning our room Everyday. Short 7mins walking distance to the Jeju intercity bus terminal makes our travelling around Jeju very convenient. Personally, I dislike the centrally controlled aircondition because the hotel disabled the cooling function and switched all to heating only when weather turned chilly and I had to sleep near the open window to stay cool. This is at no fault of the hotel since it’s common in all hotels when weather turns cold. They did turn on the aircon function for our room when the other rooms at our section were not occupied, to which I am pleasantly surprised and grateful of their thoughtfulness. Overall, it’s an excellent hotel to stay.
Stayed 3 nights in Nov 2019
Response from General Manager on Nov 21, 2019
Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving a good comment. In the future, we will continue to work hard to make the Astar Hotel a comfortable place for If you have a chance to come to Jeju again, I hope you can join us at the Astar Hotel. Thank you.

10/10 Excellent

Huong, Australia - Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean. Staff is helpful. Close to the airport and hop on hop off tour bus. Highly recommended.
Stayed 2 nights in Oct 2019
Response from General Manager on Nov 21, 2019
Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving a good comment. In the future, we will continue to work hard to make the Astar Hotel a comfortable place for Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 2 nights in May 2019
Response from General Manager on Nov 3, 2019
Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for visiting the Astar Hotel and leaving a good comment. In the future, we will continue to make the Astar Hotel more comfortable for you. Thank you.

8/10 Good

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Stayed 1 night in Oct 2019
Response from General Manager on Oct 31, 2019
Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving a good comment. If you have a chance to come to Jeju again, I hope you can join us at the Astar Hotel. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from general manager on Nov 21, 2019
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from general manager on Oct 23, 2019
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店環境十分清靜. 房內打掃都算整潔,乾淨. 住了4晚. 每天都有清潔,打掃. 唯一要留意是沒有提供牙刷和牙膏. 週邊食市都算多.附近有麵包咖啡廳, 烤肉店.都值得去嘗試. 交通方面要步行遠一點,約10~15分鐘去長途公車站和觀光車站. 等公車時間較長. 從機場至酒店約15~20分鐘, 往新濟洲區坐計程車亦方便.酒店服務員很樂意幫忙電約. 整體來說, 是一間好的酒店. 如想要一個休閒旅遊, 可選擇此酒店.因它不是處於購物區. 但有幾個境點可步行20~30分鐘便可到達, 如東門市場,地下街,牧官衙,塔洞廣場..等等.
Stayed 4 nights in Oct 2019

8/10 Good

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from general manager on Oct 23, 2019
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from general manager on Oct 23, 2019
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from general manager on Oct 23, 2019
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient to access sights around especially to bus terminal and many restaurants around.
Stayed 5 nights in Sep 2019
Response from General Manager on Oct 6, 2019
Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving a good comment. In the future, we will continue to manage and strive to make the Astar Hotel comfortable for you. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from general manager on Oct 23, 2019
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is quite spacious. It has all the amenities required by a traveller including a gymn though we didnt use it. Nearby is fried chicken outlet Chicmczip which serves nice food. There's also a bakery Tous les Jour which has yummy cakes which we got for celebrating a birthday.
Stayed 3 nights in Sep 2019
Response from General Manager on Sep 16, 2019
Hello, I'm Hong Sung Oh, the general manager of Astar Hotel. Thank you for using Astar Hotel and leaving a valuable comment. We will continue to manage and work hard to make it more comfortable for you. Thank you.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and modern. Very close to the airport and a convienent store
Stayed 2 nights in Aug 2019
Response from General Manager on Aug 26, 2019
Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for visiting our Astar Hotel. In the future, we will continue to manage and strive to make it an Astar Hotel that you can be satisfied with. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from general manager on Oct 2, 2019
안녕하세요 아스타호텔 홍성오 총지배인입니다. 저희 아스타호텔을 이용해 주시고 좋은 이용후기를 통하여 격려해 주셔서 진심으로 감사드립니다. 앞으로도 고객님들이 더욱 더 편안하게 이용할 수 있는 호텔이 될 수 있도록 지속적으로 유지 관리해 나갈 것을 약속드립니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and great English. Macaroons at cafe next door were amazing. This hotel said they didn't allow food to be delivered there- maybe because of the attached restaurant? Not sure.
Stayed 4 nights in Aug 2019
Response from General Manager on Aug 12, 2019
Hello, I'm Hong Seong-oh, general manager of Astar Hotel. Thank you for using the Astar Hotel and leaving a good review. For the safety of guests, Astar Hotel is closed to outsiders, and food delivery service is prohibited for the purpose of maintaining food hygiene and room cleaning from outside food. I look forward to seeing you at the Astar Hotel next time. Thank you.