Title: Novotel Jeddah Tahlia - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Jeddah Tahlia Family-friendly hotel with a full-service spa connected to the convention center in Jeddah ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/e4a4e1f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/b9a5c2b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/4873e4b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/756df96c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/ce37292c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Jeddah, Novotel Jeddah Tahlia offers relaxation and entertainment. Enjoy deep-tissue massages at the spa or lounge by the outdoor pool. The hotel features two coffee shops, an arcade/game room, and the Palm Restaurant with international buffet meals. 8.4 Very good ## Popular amenities - - Pool - Bar - Spa - Parking included - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=16255067&PinnedHotelID=16255067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=16255067&PinnedHotelID=16255067&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=16255067&PinnedHotelID=16255067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=16255067&PinnedHotelID=16255067&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16255067&PinnedHotelID=16255067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16255067&PinnedHotelID=16255067&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16255067&PinnedHotelID=16255067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16255067&PinnedHotelID=16255067&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 6 of 6 rooms ![Deluxe Double Room, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/30210710.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed with Sofa bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds LED TV Sofa bed - double Separate bedroom Hair dryer - 484 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/bac3792b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds LED TV Separate bedroom Sofa bed Hair dryer - 484 sq ft - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/bac3792b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds LED TV Separate bedroom Sofa bed Private bathroom - 366 sq ft - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ![Superior Double Room, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/8ea7e314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed with Sofa bed 7.4 Good 15 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds LED TV Sofa bed - double Separate bedroom Private bathroom - 409 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Executive Suite, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/70cff56b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed with Sofa bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds LED TV Sofa bed - double Separate bedroom Hair dryer - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/17000000/16260000/16255100/16255067/405e1de2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed with Sofa bed ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds LED TV Separate bedroom Sofa bed Hair dryer - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76640000/76636300/76636239/a319a2dc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jeddah Marriott Hotel Madinah Road Al Bawadi - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 72 reviews CA $258 CA $311 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Jeddah-Hotels-Jeddah-Marriott-Hotel-Madinah-Road.h76636239.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=1680&destination=Jeddah&destType=MARKET&latLong=21.285406,39.237549&searchId=0970fe2f-b4e9-4012-8a21-1f4282313796&top_cur=CAD) Ad ![Junior Suite, 1 Bedroom, City View](https://images.trvl-media.com/lodging/114000000/113430000/113420200/113420182/f7b95ecb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points By Sheraton Jeddah King Fahd Road Ar Rabwah - 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Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 99 reviews CA $210 CA $247 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Jeddah-Hotels-Crowne-Plaza-Jeddah-Al-Salam.h59575852.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=1680&destination=Jeddah&destType=MARKET&latLong=21.285406,39.237549&searchId=0970fe2f-b4e9-4012-8a21-1f4282313796&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJeddah-Hotels-Novotel-Jeddah-Tahlia.h16255067.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJeddah-Hotels-Novotel-Jeddah-Tahlia.h16255067.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.55548%2C39.17277&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tJCuBs2LoDAOVqHhT3z5Eqs74WM=) Prince Mohammed Bin Abdulaziz Street, P O Box 13147, Jeddah, Makkah, 21493 #### What's nearby - Thalia Street - 1 min walk - 0.0 km - Jeddah Mall - 3 min drive - 3.3 km - King Faisal Specialist Hospital - 3 min drive - 3.7 km - Jeddah Corniche - 9 min drive - 9.7 km - Red Sea Mall - 11 min drive - 13.0 km #### Getting around - Jeddah Central Station - 25 min drive - King Abdulaziz Intl. Airport (JED) - 24 min drive #### Restaurants - ‪شاورما الربيع ملك المنجا - ‬10 min walk - ‪Duaar alsaeada (دوار السعادة) - ‬10 min walk - ‪Edit - ‬9 min walk - ‪Hardees | هارديز - ‬9 min walk - ‪KFC | كنتاكي - ‬9 min walk ## About this property ### Novotel Jeddah Tahlia Upscale family-friendly hotel near Jeddah Mall Located close to King Faisal Specialist Hospital, Novotel Jeddah Tahlia provides a terrace, 2 coffee shops/cafes, and an arcade/game room. Treat yourself to a deep-tissue massage at the onsite spa. The on-site international cuisine buffet restaurant, Palm Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool along with sun loungers - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, babysitting (surcharge), and a banquet hall - Guest reviews give good marks for the helpful staff Room features All 139 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like free WiFi and air conditioning. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 40-inch LED TVs with premium channels - Free infant beds, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/12000000/11680000/11673000/11672905/f5272117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Jeddah Plaza Al-Naseem - Pool - Spa - Parking included - Free WiFi 8.4 Very good 365 reviews CA $126 CA $152 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=11672905&PinnedHotelID=11672905&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18730000/18721800/18721755/94b950c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Inn by Radisson, Jeddah Madinah Road Al Mohammadiyyah - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 160 reviews CA $118 CA $142 total includes taxes & fees Nov 21 - 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Pool - Kids pool - Free WiFi - Restaurant 7.0 Good 267 reviews CA $252 CA $304 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=19272&PinnedHotelID=19272&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, 1 Bedroom, City View](https://images.trvl-media.com/lodging/114000000/113430000/113420200/113420182/f7b95ecb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points By Sheraton Jeddah King Fahd Road Ar Rabwah - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 16 reviews CA $135 CA $159 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=113420182&PinnedHotelID=113420182&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2540000/2539200/2539133/f99f3e8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Jeddah by IHG Al-Hamra'a - Pool - Hot tub - Spa - Kids pool 8.0 Very good 274 reviews CA $210 CA $253 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2539133&PinnedHotelID=2539133&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/16000000/15450000/15445800/15445713/7ebcc7ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centro Shaheen Jeddah by Rotana Al Sharafeyah - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 196 reviews CA $132 CA $163 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=15445713&PinnedHotelID=15445713&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site - Limited onsite parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 80 per person - 2 coffee shops/cafes - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Juice Corner - Novotel Lounge - Palm Restaurant ### Things to do - Arcade/game room - Free children's club - Full-service spa - Health club - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Arcade/game room - Babysitting (surcharge) - Free children's club - Free supervised activities for children - In-room crib - In-room sofa bed - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Pool loungers - Terrace ### Full-service spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 14 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Double sofa bed - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 40-inch LED TV with premium channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heating - Laptop-compatible safe - LED lighting - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 6:00 AM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between November 6 and November 29. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately SAR 80 per person - Airport shuttle fee: SAR 170 per room (one-way) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 10008710 ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Couples wishing to share a room must provide proof of marriage Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from Saudi Ministry of Tourism. ### Property is also known as Novotel Jeddah Tahlia Hotel Novotel Tahlia Hotel Novotel Tahlia Novotel Jeddah Tahlia (opening November 2016) Novotel Jeddah Tahlia Hotel Novotel Jeddah Tahlia Jeddah Novotel Jeddah Tahlia Hotel Jeddah ## Frequently asked questions ### Does Novotel Jeddah Tahlia have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Novotel Jeddah Tahlia? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Novotel Jeddah Tahlia on Nov 20, 2025 start from CA $111.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Jeddah-Hotels-Novotel-Jeddah-Tahlia.h16255067.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Jeddah Tahlia pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Novotel Jeddah Tahlia? > Self parking and valet parking are free at this property. ### What time is check-in at Novotel Jeddah Tahlia? > Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Novotel Jeddah Tahlia? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Novotel Jeddah Tahlia provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of SAR 170 per room applies. ### Where is Novotel Jeddah Tahlia located? > This family-friendly Jeddah hotel is located in the business district, within 3 mi (5 km) of Jeddah Mall and King Faisal Specialist Hospital. Al Shallal Theme Park and Mall of Arabia are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Jeddah Tahlia Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 139 8 - Good 90 6 - Okay 26 4 - Poor 17 2 - Terrible 15 ### 8.6/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 8/10 Good #### Tahira Feb 17, 2023 Liked: Staff & service, amenities Loved the staff, especially Gulam at restaurant supervisor he was so helpful. Receptionist were also very friendly.hotel. Hotel needs abit of upgrade ##### Tahira Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Munsoor Mar 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All the staff were extremely friemdly and helpful. Not a bad word to say. ##### Munsoor Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The reception were very helpful. Miss AlAnoud was very friendly and always very welcoming with a smile. Appreciate the support of all the staff ##### Verified traveller Stayed 4 nights in Apr 2024 ### 2/10 Terrible #### sami Feb 6, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Waited 15 min Ms. Amani(duty manager) to arrive to do check in. Then system was down but she let me go to room. Arriving middle of the night and facing these is not ##### sami Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Rafik Dec 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool helped entertain the kids. The breakfast was an amazing spread and visually pleasing. I recommend getting the half board or full board option upon making a reservation as the restaurant prices are somewhat expensive. The small ramp at the front of the hotel is horribly designed. Upon arrival or whenever we got a taxi, the vehicle had a hard time getting in because the ramp is steep. The best parts of this hotel are the pool, breakfast, and food options. ##### Rafik Stayed 2 nights in Dec 2023 ### 8/10 Good #### Temitope Jan 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property has seen better days but there is still a lot of potential by simply paying attention to some cleaning. There was a large stain on the curtain in my room which I think really could be easily rectified. Everything else was clean and well presented. All staff were nice (Malek, Heba, Abdulaziz, Saddam and Hala). Restuarant staff were very nice. Some non-compliant guests were smoking in their bedroom but fortunately, it stayed out of my room. ##### Temitope Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Rahif Dec 14, 2023 Liked: Room comfort #### Disappointed Television was not working. Lack of service employees. Understaffed. ##### Rahif Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Verified traveller Nov 16, 2023 Liked: Room comfort Disliked: Property conditions & facilities Overall OK, some points not very ideal considering. Gave us the non smoking room, when we walked in there was a stench of smoke that hit us like nothing else. Clearly not following the protocol. I also have asthma so not very ideal. WiFi didn’t work for the first two days. Bathroom drain blocked; when showering, the drain next to the toilet would somehow fill up and soak the entire bathroom. This was fixed once they were informed but no previous checks was obviously done. ##### Verified traveller Stayed 4 nights in Nov 2023 ### 8/10 Good #### Ferchichi Oct 25, 2025 Liked: Cleanliness, staff & service, amenities Positif : parking disponible, bon petit déjeuner varié et qualitative avec tout le personnels bienveillants et souriants. Service de nettoyage de chambre quotidien avec changement de draps et à l'écoute de nos besoins. Salle de bain rénover et très propre un gros +. Piscine et salle de sport bien entretenu. Négatif : la moquette vieillotte avec des tâches d'humidité, à changer de toute urgence, matelas du canapé lit à changer également (beaucoup de tâches, jaunit). Les fenêtres extérieur sont très sale. Accessoires de bains très limités ( pas de conditioner ni de kit sanitaire : cotton tiges, compresses) ni de kit brosse à dents.. le strict minimum ( shampooing, gel douche et savon , pantoufles jetable) ##### Ferchichi Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Mayur Jul 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t book this hotel even if it’s free Room key was not working. Room telephone was not working. I had to call the reception every time from my roaming number. The room didn’t even have body lotion. When I called reception they didn’t provide. ##### Mayur Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kaki May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities No shop around… ##### Kaki Stayed 2 nights in May 2025 ### 10/10 Excellent #### Amit Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2nd Time staying here, Great hotel, great location ##### Amit Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ubdullah Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front of house staff are really good, decent level of english and very helpful. Accommodating many requests to ensure a smooth stay. We were travelling with a baby and they were very understanding. Breakfast is a little high at 85 SAR pp, however many restaurant options within 10 minute walk of hotel. A very decent hotel. They should have maybe 1 hour allotted to ladies only. ##### Ubdullah Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Eysa Apr 3, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Was bad experience, never ever I had like this before , starting from front desk staff since they nervous and anxious and nonprofessional, certainly I will not my choice in future. Disrespectful staff, dirty place and worsening year by year This is my 1st time to write in this way , but I hope they will take my words seriously to improve the quality and facility of this place ##### Eysa Stayed 5 nights in Mar 2025 ### 4/10 Poor #### moein Mar 1, 2025 Liked: Staff & service Disliked: Cleanliness The room was spacious and well furnished. Cleaning was conducted daily. However, there were negative issues such as the clearly visible old stains on the carpet and leak from the shower tray. The television channels kept cutting off spoiling the continuity of viewing. Contacting or leaving a message to the guest proved a futile and lengthy exercise requiring the use of a code when they determined wrongly that the guest was not answering. There was ample parking but the back of the hotel area is rundown. The hotel is in need of a complete refurbishment. ##### moein Stayed 9 nights in Feb 2025 ### 2/10 Terrible #### Karin Feb 24, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Die Sitzmöbel und der Teppich voller Flecken, jeglicher Art. Möchte sich nirgends setzen oder nur einen Schritt ohne Socken gehen. Die Poolanlage ist desolat, auch hier alles abgeranzt. Die Massage war eine Katastrophe ohne Handtuch dafür mit streicheleinheiten von den langen offenen Haaren Sehr unprofessionell im gesamten sei es die reception oder Housekeeping oder Spamitarbeiter Mir ist schleierhaft wie dieses Hotel so hoch bewertet werden kann… ##### Karin Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### MUHAMMAD ALI Feb 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities As expected, even better ##### MUHAMMAD ALI Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Suleman Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Barna elsket den Hotellet var kjempe fint. vi prøvde ingen andre fasiliteter fordi vi skulle bare sove halv natt for å rekke flyet. Det var problem med et rom men de ga oss nytt rom og service var profesjonelt hele veien. Ekstra stor takk til Radwan for å hjelpe oss med bagasjen. ##### Suleman Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Abdessalam Feb 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was erg fijne hotel om tot rust te komen ##### Abdessalam Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Verified traveller Jan 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel mentions a shuttle and airport transfers as a service but when I enquired days before I never received a response. Once I booked in they gave several stories regarding having stopped the shuttle. One of the staff approached me afterwards asking if I need a taxi to the airport as he can get someone. False advertising to get you to pay extra to use their connections for transport. You pay a lot to stay at this hotel and then they try con you to use transport that they arrange to make a buck out of you. Not worth it, it’s on a busy main road, rather get a hotel that has amnesties around within walking distance and has a real shuttle service. ##### Verified traveller Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Abdur Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a very comfortable stay at Novotel , the room was clean and they were considerate enough to accommodate oiur last minute booking , very conveniently located in the centre of city and also not very far from the airport. I would love to visit next time! ##### Abdur Stayed 1 night in Jan 2025 ### 6/10 Okay #### Assim Jan 9, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Slow service but clean hotel with big rooms Good location big rooms but service and check in was very slow and the cafe served cakes which seemed to be old If the service and food improved it would be a good hotel to stay in ##### Assim Stayed 1 night in Jan 2025 ### 4/10 Poor #### Magatte Jan 5, 2025 Disliked: Cleanliness Chambre pas bien nettoyé Moquette entachée Forte odeur de cigarette Lit et oreillers inconfortable Mais le petit déjeuner était bon ##### Magatte Stayed 1 night in Jan 2025 ### 8/10 Good #### Ardon Nov 28, 2024 Liked: Staff & service, property conditions & facilities, room comfort The 9th floor once you get out of the elevator, the smell is so bad. TV is not working ##### Ardon Stayed 3 nights in Nov 2024 ### 8/10 Good #### Gualtiero Nov 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great business hotel ##### Gualtiero Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Park Inn by Radisson, Makkah Al Naseem](https://www.expedia.ca/Mecca-Hotels-Park-Inn-By-Radisson.h17925230.Hotel-Information) > > [Makarem Ajyad Makkah Hotel](https://www.expedia.ca/Mecca-Hotels-Makarem-Ajyad-Makkah-Hotel.h4571602.Hotel-Information) > > [Makkah Clock Royal Tower, A Fairmont Hotel](https://www.expedia.ca/Mecca-Hotels-Fairmont-Makkah-Clock-Royal-Tower.h4039860.Hotel-Information) > > [Jabal Omar Marriott Hotel, Makkah](https://www.expedia.ca/Mecca-Hotels-Jabal-Omar-Marriott-Hotel.h11501163.Hotel-Information) > > [Jabal Omar Hyatt Regency Makkah](https://www.expedia.ca/Mecca-Hotels-Jabal-Omar-Hyatt-Regency-Makkah.h10487328.Hotel-Information) > > [Al Marwa Rayhaan by Rotana](https://www.expedia.ca/Mecca-Hotels-Al-Marwa-Rayhaan-By-Rotana.h3429837.Hotel-Information) > > [Mövenpick Hotel & Residence Hajar Tower Makkah](https://www.expedia.ca/Mecca-Hotels-Movenpick-Hotel-Residence-Hajar-Tower-Makkah.h2545125.Hotel-Information) > > [Park Inn by Radisson, Jeddah Madinah Road](https://www.expedia.ca/Jeddah-Hotels-Park-Inn-By-Radisson.h18721755.Hotel-Information) > > [Le Meridien Towers Makkah](https://www.expedia.ca/Mecca-Hotels-Le-Meridien-Towers-Makkah.h2226854.Hotel-Information) > > [Doubletree by Hilton Jabal Omar Makkah](https://www.expedia.ca/Mecca-Hotels-DoubleTree-By-Hilton-Makkah-Jabal-Omar.h36772421.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Conrad Jabal Omar Makkah](https://www.expedia.ca/Mecca-Hotels-Conrad-Makkah.h11439879.Hotel-Information) > > [Makkah Towers](https://www.expedia.ca/Mecca-Hotels-Makkah-Towers.h17947.Hotel-Information) > > [Elaf Bakkah Hotel](https://www.expedia.ca/Mecca-Hotels-Elaf-Bakkah-Hotel.h7081480.Hotel-Information) > > [Elaf Kinda Hotel](https://www.expedia.ca/Mecca-Hotels-Elaf-Kinda-Hotel.h564720.Hotel-Information) > > [Swissôtel Makkah](https://www.expedia.ca/Mecca-Hotels-Swissotel-Makkah.h5293767.Hotel-Information) > > [Four Points by Sheraton Makkah Al Naseem](https://www.expedia.ca/Mecca-Hotels-Four-Points-By-Sheraton-Makkah-Al-Naseem.h28775043.Hotel-Information) > > [Le Meridien Makkah](https://www.expedia.ca/Mecca-Hotels-Le-Meridien-Makkah.h1061353.Hotel-Information) > > [Park Inn by Radisson Makkah Aziziyah](https://www.expedia.ca/Mecca-Hotels-Park-Inn-By-Radisson-Makkah-Aziziyah.h37757517.Hotel-Information) > > [Hotel Pullman ZamZam Makkah](https://www.expedia.ca/Mecca-Hotels-Hotel-Pullman-ZamZam-Makkah.h4423727.Hotel-Information) > > [Al Kiswah Towers Hotel](https://www.expedia.ca/Mecca-Hotels-Al-Kiswah-Towers-Hotel.h31705294.Hotel-Information) > > [Makkah Hotel](https://www.expedia.ca/Mecca-Hotels-Makkah-Hotel.h19795040.Hotel-Information) > > [Hotel Prestige](https://www.expedia.ca/Mecca-Hotels-Elaf-Al-Mashaer-Hotel.h7081572.Hotel-Information) > > [Hilton Hotel & Convention Jabal Omar Makkah](https://www.expedia.ca/Mecca-Hotels-Hilton-Makkah-Convention-Hotel.h18236503.Hotel-Information) > > [Hilton Suites Jabal Omar Makkah](https://www.expedia.ca/Mecca-Hotels-Hilton-Suites-Makkah.h6282080.Hotel-Information) > > [Millennium Makkah Al Naseem](https://www.expedia.ca/Mecca-Hotels-Millennium-Makkah-Al-Naseem.h37052825.Hotel-Information) > > [Swissôtel Al Maqam Makkah](https://www.expedia.ca/Mecca-Hotels-Swissotel-Al-Maqam-Makkah.h16249642.Hotel-Information) ### Flights > [Air India](https://www.expedia.ca/Air-India-Flights.cAI.Travel-Guide-Airlines)