Title: Swissôtel Jakarta PIK Avenue - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Swissôtel Jakarta PIK Avenue Luxury hotel with a full-service spa connected to a shopping center in Jakarta ![Daily buffet breakfast (IDR 250000 per person)](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/19ac9a7c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/670c952d-4424-4b83-8f35-417289fac55c-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Suite, 1 King Bed (Swiss Prestige)](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/86738c19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Swiss, Signature Room, 1 King Bed](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/67eb1497.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/9377cb5b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Swissôtel Jakarta PIK Avenue offers an eco-certified luxury experience near Pantjoran Chinatown PIK. Guests can enjoy refreshing drinks by the pool, book a rejuvenating treatment at the spa, and explore the convenient shopping options without leaving the property. 8.6 Excellent ## Popular amenities - - Pool - Bar - Gym - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=41710372&PinnedHotelID=41710372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=41710372&PinnedHotelID=41710372&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=41710372&PinnedHotelID=41710372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=41710372&PinnedHotelID=41710372&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=41710372&PinnedHotelID=41710372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=41710372&PinnedHotelID=41710372&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=41710372&PinnedHotelID=41710372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=41710372&PinnedHotelID=41710372&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![Grand Room, 1 King Bed](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/26d7f792.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed ### Highlights Separate dining area Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Dining table Free minibar items LED TV - 581 sq ft - City view - Sleeps 4 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/4e415574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Private bathroom Hair dryer Bidet - 291 sq ft - Bay view - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/4e415574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed 8.8 Excellent 6 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Private bathroom Hair dryer Bidet - 291 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/f74ed05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Private bathroom Hair dryer Bidet - 291 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/4e415574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swiss Advantage Room, Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Private bathroom Hair dryer Bidet - 291 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/f74ed05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swiss Advantage Room, Room, 2 Twin Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Private bathroom Hair dryer Bidet - 291 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/4e415574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swiss Advantage Room, Room, 1 King Bed, Bay View 8.0 Very good 4 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Private bathroom Hair dryer Bidet - 291 sq ft - Bay view - Sleeps 3 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/f74ed05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swiss Advantage Room, Twin Room, 2 Twin Beds, Bay View ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Private bathroom Hair dryer Bidet - 291 sq ft - Bay view - Sleeps 3 - 2 Twin Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/4e415574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swiss, Executive Room, 1 King Bed, Executive Level ### Highlights Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Free minibar items LED TV Premium bedding Private bathroom - 291 sq ft - City view - Sleeps 3 - 1 King Bed ![Swiss, Grand Suite, 1 King Bed](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/eb0b1f31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swiss, Grand Suite, 1 King Bed ### Highlights Separate dining area Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Free minibar items LED TV Separate bedroom - 775 sq ft - 1 bedroom - Bay view - Sleeps 4 - 1 King Bed ![Suite, 1 King Bed (Swiss Prestige)](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/ce5455c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Swiss Prestige) ### Highlights Separate dining area Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds Dining table Free minibar items LED TV - 947 sq ft - 1 bedroom - Bay view - Sleeps 4 - 1 King Bed ![Room, 1 King Bed (Swiss Select)](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/35e0293e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Swiss Select) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items LED TV Premium bedding Private bathroom Hair dryer - 420 sq ft - City view - Sleeps 4 - 1 King Bed ![Swiss, Signature Room, 1 King Bed](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/fdca7f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swiss, Signature Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items LED TV Premium bedding Private bathroom Hair dryer - 463 sq ft - Bay view - Sleeps 4 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/f74ed05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swiss, Executive Room, 2 Twin Beds ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Premium bedding Private bathroom Hair dryer Bidet - 291 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Suite, 1 King Bed (St. Gallen)](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/9a2f3764.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (St. Gallen) ### Highlights Separate dining area Air conditioning Connecting rooms available Free cribs/infant beds Dining table LED TV Separate bedroom Premium bedding - 2325 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Presidential Room, 1 King Bed (St. Moritz)](https://images.trvl-media.com/lodging/42000000/41720000/41710400/41710372/c9671841.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 King Bed (St. Moritz) ### Highlights Separate dining area Air conditioning Connecting rooms available Free cribs/infant beds Dining table LED TV Premium bedding Bidet - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Swissotel-Jakarta-PIK-Avenue.h41710372.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Swissotel-Jakarta-PIK-Avenue.h41710372.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.10878%2C106.73978&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DzDskPdyqUOEZIrCSW-BdeYvoA4=) Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, Jakarta, Jakarta, 14470 #### What's nearby - San Antonio Beach PIK 2 - 3 min drive - 1.8 km - Pantjoran Chinatown PIK - 4 min drive - 2.5 km - By The Sea PIK Shopping Center - 5 min drive - 2.9 km - White Sand Beach PIK 2 - 7 min drive - 7.4 km - Central Park Mall - 11 min drive - 15.5 km #### Getting around - Jakarta Bojong Indah Station - 7 min drive - Soekarno-Hatta Intl. Airport (CGK) - 18 min drive #### Restaurants - ‪The Chinese National - ‬2 min walk - ‪Toby's Estate Coffee Roasters - ‬1 min walk - ‪Brownmilk - ‬2 min walk - ‪Song Fa Kway Chap - ‬1 min walk - ‪Haidilao Hot Pot @PIK Avenue - ‬1 min walk ## About this property ### Swissôtel Jakarta PIK Avenue Luxury hotel near Pantjoran Chinatown PIK Located close to San Antonio Beach PIK 2 and By The Sea PIK Shopping Center, Swissôtel Jakarta PIK Avenue provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at THE CHINESE NATIONAL, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon. Other perks include: - An outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), free bicycle rentals, and RV/bus/truck parking - Smoke-free premises, a computer station, and a porter/bellhop Room features All 412 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with bidets and free toiletries - 49-inch LED TVs with premium channels - Free infant beds, electric kettles, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/22000000/21400000/21396900/21396859/03e0e6b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Jakarta Pantai Indah Kapuk Pantai Indah Kapuk - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 349 reviews CA $126 CA $152 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=21396859&PinnedHotelID=21396859&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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international cuisine](https://images.trvl-media.com/lodging/10000000/9300000/9296600/9296574/63370f62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Jakarta Jakarta - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 306 reviews CA $191 CA $231 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=9296574&PinnedHotelID=9296574&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4480000/4472900/4472897/253b86c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Jakarta Central Park Grogol - Pool - Spa - Kids pool - Parking included 8.6 Excellent 1,003 reviews CA $144 CA $174 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=4472897&PinnedHotelID=4472897&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - RV/bus/truck parking on site ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; IDR 250,000 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - BROWNMILK - SUMMERS - THE CHINESE NATIONAL ### Things to do - Children's pool - Free bicycle rentals - Full-service spa - Gym - Outdoor pool - Shopping mall - Steam room ### Family friendly - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Computer station ### Outdoors - Garden - Vegetable garden ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 14 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2019 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free crib - Premium bedding ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 49-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 1028500.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 250000 per person - Rollaway bed fee: IDR 1028500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Alipay and WeChat Pay Cashless transactions are available This property uses a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Pool access available from 6:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Swissotel Jakarta Pik Avenue Swissôtel Jakarta PIK Avenue Hotel Swissôtel Jakarta PIK Avenue Jakarta Swissôtel Jakarta PIK Avenue Hotel Jakarta Swissôtel Jakarta PIK Avenue (Opening September 2019) ## Frequently asked questions ### Does Swissôtel Jakarta PIK Avenue have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM. ### How much does it cost to stay at Swissôtel Jakarta PIK Avenue? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Swissôtel Jakarta PIK Avenue on Nov 15, 2025 start from CA $177.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Jakarta-Hotels-Swissotel-Jakarta-PIK-Avenue.h41710372.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Swissôtel Jakarta PIK Avenue pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Swissôtel Jakarta PIK Avenue? > Self parking is free at this property. ### What time is check-in at Swissôtel Jakarta PIK Avenue? > Check-in start time: 2:00 PM; Check-in end time: midnight. ### What time is check-out at Swissôtel Jakarta PIK Avenue? > Check-out is at noon. ### Where is Swissôtel Jakarta PIK Avenue located? > Located in Pantai Indah Kapuk, this luxury hotel is within 2 mi (3 km) of Pantjoran Chinatown PIK, San Antonio Beach PIK 2, and By The Sea PIK Shopping Center. Sedayu Indo Golf and White Sand Beach PIK 2 are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Swissôtel Jakarta PIK Avenue Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 98 8 - Good 48 6 - Okay 14 4 - Poor 11 2 - Terrible 6 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 4/10 Poor #### Rodrigo Mar 8, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Average hotel ##### Rodrigo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jason Feb 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern and luxurious I would recommend to anyone staying in Jakarta as its in the area that is clean and safe for tourist. ##### Jason ### 10/10 Excellent #### Yi-Tee May 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location Great location. Just beside PIK Avenue which is a mall for daily food needs. Also walking distance to other restaurant on the streets. ##### Yi-Tee Stayed 1 night in May 2024 ### 10/10 Excellent #### Kim Yong Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient, got a free upgrade. ##### Kim Yong Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Chun Loong Kevin Jul 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and easy to access the connected shopping mall. Only thing I would change is to have a bath tub to soak and relax in after a long day out. ##### Chun Loong Kevin Stayed 7 nights in Jun 2022 ### 8/10 Good #### ALVIN Jan 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful, will stay again. 100% ##### ALVIN Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Fernando Aug 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer a service is superb! All staff are very helpful ##### Fernando Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Verified traveller Jun 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great rest after a long flight. Conveniently located in the new area of PIK, North Jakarta and linked a nice mall. Attentive and friendly staff who aim to please the client. Pool and gym are clean and well-attended. We had room service for a late dinner (Soto Ayam), food delivered promptly and tasted good. Great introduction to Jakarta after a long flight. Thanks Swissotel! ##### Verified traveller Stayed 2 nights in May 2024 ### 10/10 Excellent #### Fernando Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice Customer Service ##### Fernando Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Joyce Dec 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed last August and I love it. I booked again for my brother last Monday and he have no complaints. The staffing are so friendly and helpful. The hotel close to the mall, foods area and others entertainment. The service was great. My only concern is just kinda too dark in the hallway going to the rooms need more bright lights. But I’ll definitely stay again at this hotel. ##### Joyce Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Vincent Bernard Sep 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic BED and Pillow Combi! Great location! What started out as a disappointing checkin quickly became a fantastic stay. Cudos to Miss Karen and Manager Ricky for going all out to let me feel real SwissHospitality! I will definitely be back pretty soon. The location is one of the best areas in Jakarta that Ive tried that is connected to the mall. The pillow and bed was so comfortable Id rate it a perfect 10 among the hotels that Ive tried. Thanks and cheers!!! ##### Vincent Bernard Stayed 1 night in Sep 2022 ### 8/10 Good #### Chun Sik Mar 1, 2023 Liked: Cleanliness, staff & service All ##### Chun Sik Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### EDMUND TAN BAK Mar 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Housekeeping Lady Housekeeping lady was nice. I was not feeling well and the lady from housekeeping left me a get well-note after she cleaned the room. Gave me more bottles of water and ask me to hydrate myself in her message. She must have seen the medication on the table. ##### EDMUND TAN BAK Stayed 2 nights in Mar 2024 ### 8/10 Good #### Verified traveller Jan 14, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Cold & Noisy The ceiling at the window edge was leaking when it was raining in the middle of the night. The droplets of water dripping sound woke me up and kept me awake the whole night till morning. The aircon system in the room is freezing cold even after tuned to 28 deg, low fan speed. Have no choice but to change to fan-mode. ##### Verified traveller Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Mark Jan 27, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities There was no hot water for my shower - even after running the water for 10 minutes. Just 1 person to check people in dispite the hotel being busy. Had to wait to long to get check in. The price is too high for this kind of service ##### Mark Stayed 1 night in Jan 2024 ### 10/10 Excellent #### JACQUELINE WEI KHENG Sep 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience ##### JACQUELINE WEI KHENG Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Huan Yeong Sep 17, 2025 Liked: Amenities Near airport and good location ##### Huan Yeong Stayed 1 night in Sep 2025 ### 10/10 Excellent #### FNU Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff were all very nice and helpful. They even arranged to bring Birthday cake on my birthday. Will definitely consider to stay here again when we go to Jakarta. ##### FNU Stayed 2 nights in Jun 2025 ### 6/10 Okay #### LIAN BIN May 30, 2025 Liked: Cleanliness, staff & service, amenities All is good except the condition of the toilet shower pressure. It will be good that lightings in the room can be alittle brighter for ease of business traveller. ##### LIAN BIN Stayed 4 nights in May 2025 ### 10/10 Excellent #### Douglas May 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wow! Amazing place with superb staff. We prepaid for breakfast buffet and were totally blown away by what an amazing spread it was and the extremely attentive and pleasant staff. My wife and I have never had a breakfast like that. So extensive and delicious and well done. Everything about this place is amazing. The photos are an attempt to capture how amazing the breakfast was — each photo a different station at the buffet, not same places from different angles, but they don’t do it justice. ![](https://a.travel-assets.com/ugc/hotel-reviews/5f3a0a15-86f8-469d-a8b9-4d9332c053f3-1748410577528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5b6b3159-dc3a-4984-878f-e47a123dbaa8-1748410577832.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/088ace7f-5d82-4cc5-b636-0155618604dc-1748410578030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95027fa7-8346-4949-baae-b33f42956d12-1748410577850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Douglas Stayed 1 night in May 2025 ### 10/10 Excellent #### Yolanda May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel sangat strategis, staff sangat ramah dan membantu.. breakfast nya sangat enak apalagi nasi goreng nya👍👍 patut dcoba ##### Yolanda Stayed 1 night in May 2025 ### 10/10 Excellent #### Johnson Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 👍 ##### Johnson Stayed 1 night in Mar 2025 ### 6/10 Okay #### VISH Mar 3, 2025 Liked: Staff & service Definitely not worth the price ##### VISH Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### SHAN PIN Dec 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 搭車10分鐘就是唐人街，方便 ##### SHAN PIN Stayed 1 night in Dec 2024 ### 4/10 Poor #### Verified traveller Nov 28, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 部屋が清潔でない 部屋の掃除が行き届いていなかった。 ##### Verified traveller Stayed 3 nights in Nov 2024