Title: Mercure Serpong Alam Sutera - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Serpong Alam Sutera Families relax at this hotel with massages and pool time for adults, a kids' play area, plus nearby international dining and shopping. ## Photo gallery for Mercure Serpong Alam Sutera ![Breakfast, lunch, dinner served; international cuisine - Mercure Serpong Alam Sutera (South Tangerang)](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/7fd18f04.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges, lobby lounge - Mercure Serpong Alam Sutera (South Tangerang)](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/961c4fc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - Mercure Serpong Alam Sutera (South Tangerang)](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/f49c75fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Serpong Alam Sutera (South Tangerang)](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/37d6707b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Mercure Serpong Alam Sutera (South Tangerang)](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/71a665f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Summarecon Mall Serpong, Mercure Serpong Alam Sutera welcomes families with something for everyone. Enjoy international dishes at Mint & Pepper, drinks at the poolside bar, and strolls in the garden. Dry cleaning and laundry services available. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Privilege, Room, 1 Double Bed ![Privilege, Room, 1 Double Bed](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/08c84405.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Bathrobes Hair dryer Free bottled water Coffee/tea maker - 344 sq ft - Sleeps 3 - 1 Double Bed - City view ### View all photos for Superior Room, 1 Double Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/72997ec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Free bottled water Coffee/tea maker Minibar - 280 sq ft - Sleeps 3 - 1 Double Bed - City view ### View all photos for Privilege, Room, 2 Twin Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/387e4444.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 2 Twin Beds 8.0 Very good 2 reviews ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Bathrobes Hair dryer Free bottled water Coffee/tea maker - 344 sq ft - Sleeps 3 - 2 Twin Beds - City view ### View all photos for Superior Room, 2 Twin Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/f9358133.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Free bottled water Coffee/tea maker Minibar - 280 sq ft - Sleeps 3 - 2 Twin Beds - City view ### View all photos for Superior Room, 1 Double Bed, Pool View ![Superior Room, 1 Double Bed, Pool View](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/c968062c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Pool View 8.0 Very good 1 review ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Free bottled water Coffee/tea maker Minibar - 280 sq ft - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101180000/101178200/101178113/67edc7cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Jakarta Central Jakarta - Pool - All-inclusive - Parking included - Free WiFi 9.4 Exceptional 68 reviews CA $185 CA $224 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Jakarta-Hotels-Pan-Pacific-Jakarta.h101178113.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=416da513-568b-45a7-9d2c-4a46b843ab4d&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6720000/6713300/6713210/3250f2a5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JS Luwansa Hotel and Convention Center Kuningan - 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Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 531 reviews CA $179 CA $217 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Jakarta-Hotels-Hotel-Indonesia-Kempinski-Jakarta.h1942665.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=416da513-568b-45a7-9d2c-4a46b843ab4d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Mercure-Serpong-Alam-Sutera.h6250296.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Mercure-Serpong-Alam-Sutera.h6250296.Hotel-Information) ## About the area Located in South Tangerang, Mercure Serpong Alam Sutera is in the business district and near a train station. Living World and Summarecon Mall Serpong are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park. Scientia Square Park and Indonesia Convention Exhibition (ICE) - BSD City are two other places to visit that come recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. [Visit our South Tangerang travel guide](https://www.expedia.ca/South-Tangerang.dx6266331) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.24413%2C106.65195&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oziNN_HNC3Hz8Uyth-rdlnqNqw4=) Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Banten, 15325 ### What's nearby - Living World 2 min walk \- 0.2 km - Omni Hospital 2 min walk \- 0.2 km - St. Carolus Hospital Summarecon Serpong 18 min walk \- 1.5 km - Mall Alam Sutra 3 min drive \- 2.9 km - Gading Raya Golf Course 3 min drive \- 1.8 km ### Getting around - Pondok Jurangmangu Station 13 min drive - Soekarno-Hatta Intl. Airport (CGK) 35 min drive ### Restaurants - Haidilao Hot Pot 2 min walk - Zenbu House of Mozaru 3 min walk - Saigon Delight 3 min walk - Starbucks 3 min walk - Sinilagi 2 min walk ## About this property ### Mercure Serpong Alam Sutera Upscale family-friendly hotel near Summarecon Mall Serpong Located close to Living World and Scientia Square Park, Mercure Serpong Alam Sutera provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Mint & Pepper, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), a free shopping center shuttle, and free bicycle rentals - Barbecue grills, wedding services, and ATM/banking services Room features All 171 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Other amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LED TVs with premium channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas](https://images.trvl-media.com/lodging/103000000/102910000/102909300/102909297/w3836h2558x4y3-c00aa36d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Jakarta Bintaro Jaya Pondok Aren - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 51 reviews CA $84 CA $101 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=102909297&PinnedHotelID=102909297&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/6eeea3ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santika Premiere ICE - 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Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=102747136&PinnedHotelID=102747136&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/16000000/15980000/15975700/15975610/d5c27a17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### All Nite & Day Hotel - Alam Sutera South Tangerang - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 38 reviews CA $42 CA $52 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=15975610&PinnedHotelID=15975610&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6250296,102909297,13120213,6172904,27199187) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free shopping center shuttle - Free self parking on site ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 208,000 for adults and IDR 104,000 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Maniz Pool Deck - Mint & Pepper - Mocca ### Things to do - Children's pool - Free bicycle rentals - Games - Gym - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 24-hour business center - 5 meeting rooms - 5,920 square feet of conference space - Computer station ### Outdoors - Barbecue grill - Garden - Pool loungers - Terrace - Vegetable garden ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible public washroom - Wheelchairs on site ### More - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 4 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 450000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 104000 for children - Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: IDR 450000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Alam Sutera Serpong Mercure Alam Sutera Mercure Serpong Mercure Serpong Alam Mercure Serpong Alam Sutera Mercure Serpong Alam Sutera Hotel Mercure Serpong Alam Sutera Hotel Tangerang Mercure Serpong Alam Sutera Tangerang ## Frequently asked questions ### Does Mercure Serpong Alam Sutera have a pool? ### How much does it cost to stay at Mercure Serpong Alam Sutera? ### Is Mercure Serpong Alam Sutera pet-friendly? ### How much is parking? ### What time is check-in at Mercure Serpong Alam Sutera? ### What time is check-out at Mercure Serpong Alam Sutera? ### Does Mercure Serpong Alam Sutera provide a shuttle to the airport? ### Where is Mercure Serpong Alam Sutera located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Serpong Alam Sutera Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 139 8 - Good 109 6 - Okay 30 4 - Poor 8 2 - Terrible 6 ## Reviews ### 8/10 Good #### Micheline Nov 17, 2025 Liked: Cleanliness, property conditions & facilities VERY KIND STAFF CLEAN ROOM GOOD BREAKFAST ##### Micheline Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Winda Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and cozy ##### Winda Stayed 1 night in Dec 2025 ### 10/10 Excellent #### JAEHUN Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is a big shopping mall near by the hotel. The hotel is very nice and its location is quite good. ##### JAEHUN Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### YEN SHEN Oct 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is not far from airport and walkable distance to shopping mall. ##### YEN SHEN Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### HARIADI Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, great amenities. The restaurants and shopping mall just across the road. ##### HARIADI Stayed 3 nights in Feb 2024 ### 8/10 Good #### Ted Feb 1, 2025 Liked: Cleanliness, room comfort #### Great place My stay was wonderful. My room was comfortable and had a good night sleep. I really loved the pool and the gym. The staff was amazing. The staff near the pool was excellent and alway attentive. Location is great and feels safe. The hotel is near a mall and many restaurants and shopping which makes it very convenient. I would stay here again. ##### Ted Stayed 9 nights in Jan 2025 ### 10/10 Excellent #### James May 11, 2024 Liked: Staff & service, amenities, property conditions & facilities The staff were very friendly and call us by our names ##### James Stayed 6 nights in May 2024 ### 8/10 Good #### Young Cherl Oct 16, 2023 Liked: Cleanliness, staff & service near to shopping mall ##### Young Cherl Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Kie Ging Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s by walking distance to have lunch and dinner. Transportation is by taxi easily to get. It has a safe environment. The hotel price is reasonable, the draw back is that it’s non-refundable. ##### Kie Ging Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller Apr 28, 2024 Liked: Cleanliness, staff & service #### Convenient location Location was convenient for me as the office is near to the hotel. Room was clean but sheets smells. Was out early and back late (due to traffic) and hence did not notice that I have to indicate if I want the sheets changed until the last night. Breakfast was alright in selection but it was tasty to me. Other meals taken in the hotel is good but a bit on the high side. Overall service was good. ##### Verified traveller Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller Feb 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great short stay. Great short stay with mum. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Karyati Oct 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and love the room ##### Karyati Stayed 3 nights in Sep 2022 ### 8/10 Good #### Benjamin Oct 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, many F&B outlets & malls in the vicinity ##### Benjamin Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Ian Aug 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic property immaculately clean, great food all combined with an amazing staff from the front desk, the concierge to the housekeeping staff.. This hotel is my home away from home every time I work in Jakarta.. ##### Ian Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Edmund Aug 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great property with excellent service. The breakfast is good and the pool is in a beautiful setting on the roof top. I have stayed here several times and the service is always good. ##### Edmund Stayed 2 nights in Aug 2022 ### 8/10 Good #### Foo yin Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A convenient and cheap rate. ##### Foo yin Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Edmund Sep 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities This property is the best. Very peaceful and the staff is always helpful and kind. Book here you won’t be disappointed. ##### Edmund Stayed 3 nights in Aug 2022 ### 8/10 Good #### Yan Mar 16, 2023 Liked: Staff & service, property conditions & facilities Great location. Fantastic staff and facilities. Unfortunately the room feels a bit dated. Bed sheets and bathroom generally were not too clean. ##### Yan Stayed 3 nights in Mar 2023 ### 6/10 Okay #### Christopher Jun 30, 2022 Liked: Cleanliness, property conditions & facilities #### So so stay experience The stay was ok. Thin wall, we could hear people next door. Variety of breakfast items was ok but many items were at room temperature (should've been heated). ##### Christopher Stayed 1 night in Jun 2022 ### 4/10 Poor #### Noble Jul 5, 2025 Liked: Staff & service Disliked: Property conditions & facilities Room with shower that has no cold water (not safe). Room was changed 2 times. Still some amenities didn't work. Noisy as it has construction in the property. Hotel should be more transparent of the construction. ##### Noble Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Verified traveller Mar 11, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Too bad Dirty. Smell. Noise. Is it mercure? ##### Verified traveller Stayed 6 nights in Mar 2025 ### 6/10 Okay #### Verified traveller Jan 10, 2025 Liked: Cleanliness, staff & service, room comfort #### Good location Location is good but the rooms are looking tired. Room is not that clean but that could be due to the older fixtures. Not enough lights in room making it too dark for work. Desk light is not bright at all. Breakfast have dropped in standard. ##### Verified traveller Stayed 3 nights in Jan 2025 ### 8/10 Good #### Stephane Aug 16, 2023 Liked: Cleanliness, staff & service, amenities The overall quality of the hotel is high, but the low water pressure of the shower and the difficulty to adjust the water temperature were a bit annoying. ##### Stephane Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Vincent Jun 25, 2023 Liked: Staff & service Disliked: Property conditions & facilities #### Disappointment Room maintenance not up to standard. Power failure on check-in and aircon failure after power repair. Changed room with problem of Aircon not controllable, freezing and Refrigerator not cold but noise very disturbing. ##### Vincent Stayed 3 nights in Jun 2023 ### 4/10 Poor #### SATORU Dec 4, 2025 Disliked: Cleanliness, property conditions & facilities 2人部屋でタオルのセッティングがバスタオル２枚フェイスタオル１枚だったのでセットで欲しい。 バスローブが無いので裸で寝るの？ 各部屋の声が廊下までよく聞こえる。 清掃スタッフが部屋に居るのにチャイムを鳴らすのでゆっくりできなかった。 ##### SATORU Stayed 5 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [B&B Kingston](https://www.expedia.ca/Kingston-Bed-And-Breakfast.d6057821-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [All Inclusive Resorts and Hotels in Sámara](https://www.expedia.ca/Samara-Hotels-All-Inclusive-Hotel.0-0-d601385-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotel Ciputra Cibubur](https://www.expedia.ca/Jakarta-Hotels-Hotel-Ciputra-Cibubur-Managed-By-Swiss-Belhotel-International.h10017125.Hotel-Information) > > [Apartemen Casablanca Mansion](https://www.expedia.ca/Jakarta-Hotels-Apartemen-Casablanca-Mansion.h42505874.Hotel-Information) > > [HARRIS Suites FX Sudirman Jakarta](https://www.expedia.ca/Jakarta-Hotels-HARRIS-Suites-FX-Sudirman.h4281892.Hotel-Information) > > [AXIA South Cikarang Service Apartment](https://www.expedia.ca/Jakarta-Hotels-AXIA-South-Cikarang-Service-Apartment.h13004565.Hotel-Information) > > [Cabin Rentals Sonoma County](https://www.expedia.ca/Sonoma-County-Cabins.d553248621593965866-aaCabins.Travel-Guide-Accommodation) > > [Hotels near Las Flores Beach](https://www.expedia.ca/Las-Flores-Beach-Hotels.0-l553248621561164800-0.Travel-Guide-Filter-Hotels) > > [Savero Hotel](https://www.expedia.ca/Jakarta-Hotels-Savero-Hotel.h70954666.Hotel-Information) > > [Cheap Hotels in Tacoma](https://www.expedia.ca/Tacoma-Hotels-Cheap-Hotels.0-0-d6046853-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Nuanza Hotel & Convention](https://www.expedia.ca/Jakarta-Hotels-Nuanza-Hotel-Convention-Cikarang.h49010818.Hotel-Information) > > [d'primahotel Airport Jakarta Terminal 3 Wellness Center](https://www.expedia.ca/Jakarta-Hotels-Dprima-Wellness-Center-And-Mini-Stay.h91936532.Hotel-Information) > > [dorchestercollection Hotels in Newhall](https://www.expedia.ca/Newhall-Hotels-Dorchester-Collection.0-0-d179936--bDorchesterCollection.Travel-Guide-Filter-Hotels) > > [Fire-Pit & Private Pool. 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