Title: Mercure Serpong Alam Sutera - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Serpong Alam Sutera Family-friendly hotel with bars and a fitness center ![Building design](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/8a539a0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/7fd18f04.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/961c4fc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/7c6b0085.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/a2f7af9e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Summarecon Mall Serpong, Mercure Serpong Alam Sutera welcomes families with something for everyone. Enjoy international dishes at Mint & Pepper, drinks at the poolside bar, and strolls in the garden. Dry cleaning and laundry services available. 8.6 Excellent ## Popular amenities - Bar - Gym - Pool - Room service - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 2 - Dec. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 3 - Dec. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Privilege, Room, 1 Double Bed](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/7853470f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed ### Highlights Air conditioning LED TV Eco-friendly toiletries Bathrobes Hair dryer Private bathroom Free bottled water Coffee/tea maker - 344 sq ft - City view - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/022479a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Free bottled water Coffee/tea maker Minibar - 280 sq ft - City view - Sleeps 3 - 1 Double Bed ![Privilege, Room, 2 Single Beds](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/40598770.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Air conditioning LED TV Eco-friendly toiletries Bathrobes Hair dryer Private bathroom Free bottled water Coffee/tea maker - 344 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/3546a86f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Free bottled water Coffee/tea maker Minibar - 280 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/022479a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Pool View 8.0 Very good 1 review ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Free bottled water Coffee/tea maker Minibar - 280 sq ft - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1950000/1942700/1942665/24d3bb9d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indonesia Kempinski Jakarta Central Jakarta - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 519 reviews CA $187 CA $226 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Jakarta-Hotels-Hotel-Indonesia-Kempinski-Jakarta.h1942665.Hotel-Information?chkin=2026-1-2&chkout=2026-1-3&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/66000000/65010000/65001500/65001476/46f08dce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Hyatt Jakarta Central Jakarta - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 46 reviews CA $267 CA $323 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Jakarta-Hotels-Park-Hyatt-Jakarta.h65001476.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![Outdoor pool, open 6:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/84000000/83320000/83310800/83310706/1cd5d918_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Jakarta Setiabudi - Pool - Spa - Kids pool - Free WiFi 9.6 Exceptional 48 reviews CA $249 CA $301 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Jakarta-Hotels-The-St-Regis-Jakarta.h83310706.Hotel-Information?chkin=2026-1-2&chkout=2026-1-3&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![Sauna, steam room, body treatments, hydrotherapy, aromatherapy](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1820000/1813700/1813629/a20e117f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton Jakarta, Pacific Place Sudirman Central Business District - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 180 reviews CA $307 CA $372 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Jakarta-Hotels-The-Ritz-Carlton-Jakarta.h1813629.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102910000/102909300/102909297/00e0447a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Jakarta Bintaro Jaya Pondok Aren - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 47 reviews CA $92 CA $111 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Jakarta-Hotels-Doubletree-By-Hilton-Jakarta-Bintaro-Jaya.h102909297.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101180000/101178200/101178113/67edc7cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Jakarta Central Jakarta - Pool - All-inclusive - Parking included - Free WiFi 9.4 Exceptional 62 reviews CA $200 CA $242 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Jakarta-Hotels-Pan-Pacific-Jakarta.h101178113.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15670000/15663900/15663894/da0fc455_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Jakarta Kuningan - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 228 reviews CA $197 CA $239 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Jakarta-Hotels-The-Westin-Jakarta.h15663894.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/bad73a77.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Keraton at The Plaza, The Unbound Collection by Hyatt Central Jakarta - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 125 reviews CA $280 CA $339 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Jakarta-Hotels-Keraton-At-The-Plaza.h4884444.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78230000/78228000/78227932/e76a5154_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 25hours Hotel Jakarta The Oddbird Sudirman Central Business District - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 47 reviews CA $202 CA $244 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Jakarta-Hotels-ASHTA-Residence.h78227932.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) Ad ![Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/60000000/59670000/59660500/59660442/75464e4e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Jakarta Taman Palem Jakarta - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 263 reviews CA $78 CA $94 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Jakarta-Hotels-Hilton-Garden-Inn-Jakarta-Taman-Palem.h59660442.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=254dba35-cc2f-46fb-bc68-a5ac6c45ca78&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Mercure-Serpong-Alam-Sutera.h6250296.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Mercure-Serpong-Alam-Sutera.h6250296.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.24413%2C106.65195&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oziNN_HNC3Hz8Uyth-rdlnqNqw4=) Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Banten, 15325 #### What's nearby - Living World - 2 min walk - 0.2 km - Omni Hospital - 2 min walk - 0.2 km - St. Carolus Hospital Summarecon Serpong - 18 min walk - 1.5 km - Mall Alam Sutra - 3 min drive - 2.9 km - Gading Raya Golf Course - 3 min drive - 1.8 km #### Getting around - Pondok Jurangmangu Station - 13 min drive - Soekarno-Hatta Intl. Airport (CGK) - 35 min drive #### Restaurants - ‪Haidilao Hot Pot - ‬2 min walk - ‪Saigon Delight - ‬3 min walk - ‪Zenbu House of Mozaru - ‬3 min walk - ‪Sinilagi - ‬2 min walk - ‪Starbucks - ‬3 min walk ## About this property ### Mercure Serpong Alam Sutera Upscale family-friendly hotel near Summarecon Mall Serpong Located close to Living World and Scientia Square Park, Mercure Serpong Alam Sutera provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Mint & Pepper, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), a free shopping center shuttle, and free bicycle rentals - A water dispenser, a porter/bellhop, and games Room features All 171 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Other amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LED TVs with premium channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/74000000/73530000/73523500/73523418/127c415b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Episode Gading Serpong Gading Serpong - Pool - Spa - Kids pool - Parking included 8.6 Excellent 50 reviews CA $102 CA $125 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=73523418&PinnedHotelID=73523418&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/46000000/45710000/45708500/45708469/9ba30ed2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Tangerang BSD City Bumi Serpong Damai - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 82 reviews CA $70 CA $85 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=45708469&PinnedHotelID=45708469&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/103000000/102050000/102045500/102045492/e7d19e08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Serpong Bsd City Bumi Serpong Damai - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 11 reviews CA $52 CA $63 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=102045492&PinnedHotelID=102045492&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools](https://images.trvl-media.com/lodging/83000000/82630000/82625300/82625292/1dcf3a42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trembesi Hotel Bumi Serpong Damai - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 35 reviews CA $76 CA $92 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=82625292&PinnedHotelID=82625292&HadPinnedHotel=true®ionId=-1&adults=2) ![Sports facility](https://images.trvl-media.com/lodging/9000000/8290000/8285000/8284999/77ba0050.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Zuri BSD City Bumi Serpong Damai - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 85 reviews CA $51 CA $63 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8284999&PinnedHotelID=8284999&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/92000000/91170000/91164900/91164809/0063b276.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Herloom BSD Gading Serpong - Pool - Breakfast included - Kitchen - Washer 9.0 Wonderful 21 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=91164809&PinnedHotelID=91164809&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/103000000/102750000/102747200/102747136/5b7b4e50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tentrem Jakarta South Tangerang - Pool - Breakfast included - Spa - Parking included 10 Exceptional 25 reviews CA $175 CA $211 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=102747136&PinnedHotelID=102747136&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas](https://images.trvl-media.com/lodging/103000000/102910000/102909300/102909297/w3835h2556x5y5-e55bc8d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Jakarta Bintaro Jaya Pondok Aren - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 47 reviews CA $92 CA $111 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=102909297&PinnedHotelID=102909297&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/60000000/59670000/59660500/59660442/75464e4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Jakarta Taman Palem Jakarta - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 263 reviews CA $78 CA $94 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=59660442&PinnedHotelID=59660442&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6520000/6515900/6515863/34837fec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Tangerang Tangerang - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 387 reviews CA $79 CA $96 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=6515863&PinnedHotelID=6515863&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free shopping center shuttle - Free self parking on site ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 208,000 for adults and IDR 104,000 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Maniz Pool Deck - Mint & Pepper - Mocca ### Things to do - Children's pool - Free bicycle rentals - Games - Gym - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 24-hour business center - 5 meeting rooms - 5,920 square feet of conference space - Computer station ### Outdoors - Barbecue grill - Garden - Pool loungers - Terrace - Vegetable garden ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible public washroom - Wheelchairs on site ### More - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 4 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 450000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 104000 for children - Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: IDR 450000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Alam Sutera Serpong Mercure Alam Sutera Mercure Serpong Mercure Serpong Alam Mercure Serpong Alam Sutera Mercure Serpong Alam Sutera Hotel Mercure Serpong Alam Sutera Hotel Tangerang Mercure Serpong Alam Sutera Tangerang ## Frequently asked questions ### Does Mercure Serpong Alam Sutera have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Mercure Serpong Alam Sutera? > As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Mercure Serpong Alam Sutera on Dec 26, 2025 start from CA $71.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Jakarta-Hotels-Mercure-Serpong-Alam-Sutera.h6250296.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Serpong Alam Sutera pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Mercure Serpong Alam Sutera? > Check-in start time: 2 PM; Check-in end time: 4 PM. Late check-in is available during limited hours. ### What time is check-out at Mercure Serpong Alam Sutera? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Mercure Serpong Alam Sutera provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 363000 per vehicle applies. ### Where is Mercure Serpong Alam Sutera located? > This family-friendly South Tangerang hotel is located in the entertainment district, within 3 mi (5 km) of Living World and Summarecon Mall Serpong. Ocean Park and Scientia Square Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Serpong Alam Sutera Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 136 8 - Good 108 6 - Okay 30 4 - Poor 7 2 - Terrible 6 ### 8.6/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### Micheline Nov 17, 2025 Liked: Cleanliness, property conditions & facilities VERY KIND STAFF CLEAN ROOM GOOD BREAKFAST ##### Micheline Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### JAEHUN Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is a big shopping mall near by the hotel. The hotel is very nice and its location is quite good. ##### JAEHUN Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Feb 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great short stay. Great short stay with mum. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Karyati Oct 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and love the room ##### Karyati Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### YEN SHEN Oct 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is not far from airport and walkable distance to shopping mall. ##### YEN SHEN Stayed 2 nights in Sep 2024 ### 8/10 Good #### Benjamin Oct 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, many F&B outlets & malls in the vicinity ##### Benjamin Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### HARIADI Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, great amenities. The restaurants and shopping mall just across the road. ##### HARIADI Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Ian Aug 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic property immaculately clean, great food all combined with an amazing staff from the front desk, the concierge to the housekeeping staff.. This hotel is my home away from home every time I work in Jakarta.. ##### Ian Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Edmund Aug 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great property with excellent service. The breakfast is good and the pool is in a beautiful setting on the roof top. I have stayed here several times and the service is always good. ##### Edmund Stayed 2 nights in Aug 2022 ### 8/10 Good #### Foo yin Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A convenient and cheap rate. ##### Foo yin Stayed 2 nights in Sep 2024 ### 8/10 Good #### Ted Feb 1, 2025 Liked: Cleanliness, room comfort #### Great place My stay was wonderful. My room was comfortable and had a good night sleep. I really loved the pool and the gym. The staff was amazing. The staff near the pool was excellent and alway attentive. Location is great and feels safe. The hotel is near a mall and many restaurants and shopping which makes it very convenient. I would stay here again. ##### Ted Stayed 9 nights in Jan 2025 ### 10/10 Excellent #### James May 11, 2024 Liked: Staff & service, amenities, property conditions & facilities The staff were very friendly and call us by our names ##### James Stayed 6 nights in May 2024 ### 10/10 Excellent #### Edmund Sep 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities This property is the best. Very peaceful and the staff is always helpful and kind. Book here you won’t be disappointed. ##### Edmund Stayed 3 nights in Aug 2022 ### 8/10 Good #### Young Cherl Oct 16, 2023 Liked: Cleanliness, staff & service near to shopping mall ##### Young Cherl Stayed 3 nights in Oct 2023 ### 4/10 Poor #### Noble Jul 5, 2025 Liked: Staff & service Disliked: Property conditions & facilities Room with shower that has no cold water (not safe). Room was changed 2 times. Still some amenities didn't work. Noisy as it has construction in the property. Hotel should be more transparent of the construction. ##### Noble Stayed 1 night in Jul 2025 ### 8/10 Good #### Yan Mar 16, 2023 Liked: Staff & service, property conditions & facilities Great location. Fantastic staff and facilities. Unfortunately the room feels a bit dated. Bed sheets and bathroom generally were not too clean. ##### Yan Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Kie Ging Jul 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s by walking distance to have lunch and dinner. Transportation is by taxi easily to get. It has a safe environment. The hotel price is reasonable, the draw back is that it’s non-refundable. ##### Kie Ging Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Christopher Jun 30, 2022 Liked: Cleanliness, property conditions & facilities #### So so stay experience The stay was ok. Thin wall, we could hear people next door. Variety of breakfast items was ok but many items were at room temperature (should've been heated). ##### Christopher Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Verified traveller Mar 11, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Too bad Dirty. Smell. Noise. Is it mercure? ##### Verified traveller Stayed 6 nights in Mar 2025 ### 6/10 Okay #### Verified traveller Jan 10, 2025 Liked: Cleanliness, staff & service, room comfort #### Good location Location is good but the rooms are looking tired. Room is not that clean but that could be due to the older fixtures. Not enough lights in room making it too dark for work. Desk light is not bright at all. Breakfast have dropped in standard. ##### Verified traveller Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller Apr 28, 2024 Liked: Cleanliness, staff & service #### Convenient location Location was convenient for me as the office is near to the hotel. Room was clean but sheets smells. Was out early and back late (due to traffic) and hence did not notice that I have to indicate if I want the sheets changed until the last night. Breakfast was alright in selection but it was tasty to me. Other meals taken in the hotel is good but a bit on the high side. Overall service was good. ##### Verified traveller Stayed 4 nights in Apr 2024 ### 8/10 Good #### Stephane Aug 16, 2023 Liked: Cleanliness, staff & service, amenities The overall quality of the hotel is high, but the low water pressure of the shower and the difficulty to adjust the water temperature were a bit annoying. ##### Stephane Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Vincent Jun 25, 2023 Liked: Staff & service Disliked: Property conditions & facilities #### Disappointment Room maintenance not up to standard. Power failure on check-in and aircon failure after power repair. Changed room with problem of Aircon not controllable, freezing and Refrigerator not cold but noise very disturbing. ##### Vincent Stayed 3 nights in Jun 2023 ### 8/10 Good #### Stephanie Christiane Nov 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Alles toll, sehr freundlich, das Buffet könnte vielleicht ein bisschen schöner zum Sitzen sein für das Frühstück aber das Angebot ganz toll. Das Zimmer war überragend. Einzig die Klimaanlage extrem laut, ich gehe davon aus, dass dieses Problem behoben wird. ##### Stephanie Christiane Stayed 1 night in Nov 2025 ### 6/10 Okay #### Erik Jun 17, 2025 Liked: Cleanliness, staff & service, room comfort Inget internationellt utbud i hotellbaren, bara fruktjuicer. Dålig täckning på WiFi (bara i delar av rummet, inte i lobbyn el restaurang). Krånglig funktion med nyckelkortet i hissen. Fungerade bara ibland. Men bra fitness center och fantastiskt härligt poolområde! ##### Erik Stayed 5 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in São Miguel Island](https://www.expedia.ca/Sao-Miguel-Island-Hotels.d6051142.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Cappadocia](https://www.expedia.ca/Cappadocia-Hotels-All-Inclusive-Hotel.0-0-d6054888-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Watertown](https://www.expedia.ca/Watertown-Hotels.d417.Travel-Guide-Hotels) > > [Pet-friendly Hotels in Tofino](https://www.expedia.ca/Tofino-Hotels-Pet-Friendly-Hotel.0-0-d6094955-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Cabin Rentals Kenora](https://www.expedia.ca/Kenora-Cabins.d6127353-aaCabins.Travel-Guide-Accommodation) > > [Hana-Maui Resort, a Destination by Hyatt Residence](https://www.expedia.ca/Hana-Hotels-Hana-Maui-Resort.h933.Hotel-Information) > > [Hotel Gracery Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Hotel-Gracery-Shinjuku.h9104481.Hotel-Information) > > [Dreams Bahia Mita Surf & Spa - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Dreams-Bahia-Mita-Surf-Spa.h63854352.Hotel-Information) > > [Centennial Place Student Residence Scarborough](https://www.expedia.ca/Toronto-Hotels-Centennial-Place-Student-Residence-Scarborough.h21894865.Hotel-Information) > > [Great Wolf Lodge Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Great-Wolf-Lodge-Niagara-Falls.h1403139.Hotel-Information) > > [Red Lion Hotel Kalispell](https://www.expedia.ca/Whitefish-Hotels-Red-Lion-Hotel-Kalispell.h40020.Hotel-Information) > > [Motels Alberta](https://www.expedia.ca/Alberta-Motels.d11111-aaMotels.Travel-Guide-Accommodation) > > [The Inn at Celebration, Autograph Collection](https://www.expedia.ca/Orlando-Hotels-Bohemian-Hotel-Celebration.h329635.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from British Columbia (YXJ) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yxj/lax/fort-saint-john-to-los-angeles) > > [Flights from Edmonton](https://www.expedia.ca/lp/flights/180002/flights-from-edmonton) > > [Flights from Dieppe (YQM) to Hyderabad (HYD)](https://www.expedia.ca/lp/flights/yqm/hyd/moncton-to-hyderabad) > > [Flights from Edmonton (YEG) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yeg/hnl/edmonton-to-honolulu) > > [Flights from Chek Lap Kok (HKG) to Xianyang (XIY)](https://www.expedia.ca/lp/flights/hkg/xiy/hong-kong-to-xian) > > [Flights from Dallas (DFW) to Galveston (GLS)](https://www.expedia.ca/lp/flights/dfw/gls/dallas-to-galveston) ### Cars > [Car rentals in Cancun](https://www.expedia.ca/Car-Rentals-In-Cancun.d179995.Car-Rental-Guide) > > [Sixt Car Rentals In Downtown Vancouver](https://www.expedia.ca/Sixt-Car-Rentals-In-Downtown-Vancouver.d6058432-c35.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Milan](https://www.expedia.ca/Things-To-Do-In-Milan.d180012.Travel-Guide-Activities) ### Packages > [Winnipeg Vacations](https://www.expedia.ca/Winnipeg.d6141041.Destination-Travel-Guides) > > [Mar-a-Lago](https://www.expedia.ca/Mar-A-Lago-Palm-Beach.d553248621533115883.Vacation-Attraction) > > [Metropolis at Metrotown](https://www.expedia.ca/Metropolis-At-Metrotown-Metrotown.d6072263.Vacation-Attraction) > > [Dominican Republic](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/50/Dominican-Republic) ### General > [Visit Addis Ababa](https://www.expedia.ca/Addis-Ababa.dx289)