[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Serpong Alam Sutera Families relax at this hotel with massages and pool time for adults, a kids' play area, plus nearby international dining and shopping. ![Building design](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/8a539a0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/7fd18f04.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/961c4fc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/a2f7af9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/3be42c80.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Summarecon Mall Serpong, Mercure Serpong Alam Sutera welcomes families with something for everyone. Enjoy international dishes at Mint & Pepper, drinks at the poolside bar, and strolls in the garden. Dry cleaning and laundry services available. 8.6 Excellent ## Popular amenities - Bar - Pool - Room service - Gym - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6250296&PinnedHotelID=6250296&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/a2f7af9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Double Room, 1 Double Bed ### Highlights Air conditioning LED TV Bathrobes Hair dryer Eco-friendly toiletries Private bathroom Minibar Coffee/tea maker - 344 sq ft - City view - Sleeps 3 - 1 Double Bed ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/608c0a05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Minibar Coffee/tea maker Eco-friendly cleaning supplies - 280 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Privilege, Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/bee846cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Twin Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Air conditioning LED TV Bathrobes Hair dryer Eco-friendly toiletries Private bathroom Minibar Coffee/tea maker - 344 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/30bc57ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Minibar Coffee/tea maker Eco-friendly cleaning supplies - 280 sq ft - City view - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6260000/6250300/6250296/608c0a05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Pool View 8.0 Very good 1 review ### Highlights Air conditioning LED TV Private bathroom Eco-friendly toiletries Hair dryer Minibar Coffee/tea maker Eco-friendly cleaning supplies - 280 sq ft - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9990000/9981500/9981416/9eaca425_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HARRIS Hotel & Conventions Bekasi Bekasi - Pool - Spa - Parking included - Free WiFi 8.4 Very good 76 reviews CA $49 CA $59 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Jakarta-Hotels-HARRIS-Hotel-Conventions-Bekasi.h9981416.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=575b84b9-6994-4cfd-9a85-3a18c4f377d2&top_cur=CAD) Ad ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1600000/1596100/1596035/f844c723.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Jakarta Central Jakarta - Pool - Spa - Pet-friendly - Kids pool 8.6 Excellent 550 reviews CA $118 CA $144 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Jakarta-Hotels-Ascott-Jakarta.h1596035.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=575b84b9-6994-4cfd-9a85-3a18c4f377d2&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1950000/1942700/1942665/89b54f92_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indonesia Kempinski Jakarta Central Jakarta - Pool - Hot tub - Spa - Free WiFi 9.2 Wonderful 507 reviews CA $190 CA $230 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Jakarta-Hotels-Hotel-Indonesia-Kempinski-Jakarta.h1942665.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=575b84b9-6994-4cfd-9a85-3a18c4f377d2&top_cur=CAD) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101180000/101178200/101178113/w3817h2251x22y0-8d340f61_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Jakarta Central Jakarta - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Mercure-Serpong-Alam-Sutera.h6250296.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Mercure-Serpong-Alam-Sutera.h6250296.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.24413%2C106.65195&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oziNN_HNC3Hz8Uyth-rdlnqNqw4=) Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Banten, 15325 #### What's nearby - Living World - 6 min walk - 0.6 km - Summarecon Mall Serpong - 4 min drive - 2.9 km - Scientia Square Park - 7 min drive - 5.7 km - Indonesia Convention Exhibition (ICE) - BSD City - 9 min drive - 8.5 km - Aeon Mall BSD City - 10 min drive - 8.8 km #### Getting around - Serpong Rawa Buntu Station - 11 min drive - Soekarno-Hatta Intl. Airport (CGK) - 35 min drive #### Restaurants - ‪Haidilao Hot Pot - ‬2 min walk - ‪Saigon Delight - ‬3 min walk - ‪Zenbu House of Mozaru - ‬3 min walk - ‪Sinilagi - ‬2 min walk - ‪Auntie Anne's - ‬2 min walk ## About this property ### Mercure Serpong Alam Sutera Upscale family-friendly hotel near Summarecon Mall Serpong Located close to Living World and Scientia Square Park, Mercure Serpong Alam Sutera provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Mint & Pepper, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks at this hotel include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), a free shopping center shuttle, and free bicycle rentals - Games, a water dispenser, and barbecue grills Room features All 171 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Other amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - LED TVs with premium channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![2 indoor pools](https://images.trvl-media.com/lodging/83000000/82630000/82625300/82625292/1dcf3a42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trembesi Hotel Bumi Serpong Damai - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 30 reviews CA $88 CA $106 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=82625292&PinnedHotelID=82625292&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/46000000/45710000/45708500/45708469/9c281c65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Tangerang BSD City Bumi Serpong Damai - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 79 reviews CA $71 CA $86 total includes taxes & fees Nov 9 - 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Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=4249005&PinnedHotelID=4249005&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/92000000/91170000/91164900/91164809/0063b276.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Herloom BSD Gading Serpong - Pool - Breakfast included - Kitchen - Washer 9.0 Wonderful 21 reviews CA $68 CA $83 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=91164809&PinnedHotelID=91164809&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free shopping center shuttle - Free self parking on site ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 208,000 for adults and IDR 104,000 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Maniz Pool Deck - Mint & Pepper - Mocca ### Things to do - Children's pool - Free bicycle rentals - Games - Gym - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 24-hour business center - 5 meeting rooms - 5,920 square feet of conference space - Computer station ### Outdoors - Barbecue grill - Garden - Pool loungers - Terrace - Vegetable garden ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible public washroom - Wheelchairs on site ### More - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 4 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 450000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 104000 for children - Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: IDR 450000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Alam Sutera Serpong Mercure Alam Sutera Mercure Serpong Mercure Serpong Alam Mercure Serpong Alam Sutera Mercure Serpong Alam Sutera Hotel Mercure Serpong Alam Sutera Hotel Tangerang Mercure Serpong Alam Sutera Tangerang ## Frequently asked questions ### Does Mercure Serpong Alam Sutera have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Mercure Serpong Alam Sutera? > As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Mercure Serpong Alam Sutera on Nov 2, 2025 start from CA $72.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Jakarta-Hotels-Mercure-Serpong-Alam-Sutera.h6250296.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Serpong Alam Sutera pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mercure Serpong Alam Sutera? > Self parking is free at this property. ### What time is check-in at Mercure Serpong Alam Sutera? > Check-in start time: 2 PM; Check-in end time: 4 PM. Late check-in is available during limited hours. ### What time is check-out at Mercure Serpong Alam Sutera? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Mercure Serpong Alam Sutera provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 363000 per vehicle applies. ### Where is Mercure Serpong Alam Sutera located? > This family-friendly South Tangerang hotel is located in the entertainment district, within 3 mi (5 km) of Living World and Summarecon Mall Serpong. Ocean Park and Scientia Square Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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