Title: Hotel Santika Premiere ICE - BSD City - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=13120213&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santika Premiere ICE - BSD City Indulge your senses with world-class cuisine at our restaurant or treat yourself to a rejuvenating massage by day. By nightfall enjoy refreshing cocktails at one of our 2 stylish bars. ## Photo gallery for Hotel Santika Premiere ICE - BSD City ![Front of property - Hotel Santika Premiere ICE - BSD City (Pagedangan)](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/c2fdde1c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges - Hotel Santika Premiere ICE - BSD City (Pagedangan)](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/60f3be47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Hotel Santika Premiere ICE - BSD City (Pagedangan)](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/3bd67af1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Hotel Santika Premiere ICE - BSD City (Pagedangan)](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/1a71a7db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Hotel Santika Premiere ICE - BSD City (Pagedangan)](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/a279b2dd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant atmosphere of Hotel Santika Premiere ICE - BSD City, where you can unwind on the scenic terrace or indulge in rejuvenating spa services. With two bars, Mandalika Cafe serving international cuisine, and free in-room WiFi, this hotel offers a perfect blend of relaxation and convenience. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Business services - Bar ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=13120213&PinnedHotelID=13120213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=13120213&PinnedHotelID=13120213&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=13120213&PinnedHotelID=13120213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=13120213&PinnedHotelID=13120213&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=13120213&PinnedHotelID=13120213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=13120213&PinnedHotelID=13120213&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=13120213&PinnedHotelID=13120213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=13120213&PinnedHotelID=13120213&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Deluxe Room, 1 King bed ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/a322e11a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King bed ### Highlights Air conditioning LED TV Bidet Private bathroom Coffee/tea maker Free bottled water Electric kettle Cable channels - 301 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite Room, 1 King bed ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/86d37d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Room, 1 King bed ### Highlights Separate sitting area Air conditioning Mini-fridge Free minibar items LED TV Bidet Private bathroom Espresso maker - 474 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premier Suite Room, 1 King bed ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/ae34354a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite Room, 1 King bed ### Highlights Separate sitting area Air conditioning Mini-fridge Free minibar items LED TV Bidet Private bathroom Espresso maker - 689 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Single bed ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/85a88d0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single bed ### Highlights Air conditioning LED TV Bidet Private bathroom Electric kettle Free bottled water Cable channels Daily housekeeping - 301 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Premier Room, 2 Single bed ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/85a88d0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Single bed ### Highlights Air conditioning LED TV Bidet Private bathroom Electric kettle Free bottled water Cable channels Daily housekeeping - 301 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Premier Room, 1 King bed ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/a322e11a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King bed ### Highlights Air conditioning LED TV Bidet Private bathroom Electric kettle Free bottled water Cable channels Daily housekeeping - 301 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe King Room ![Lobby](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/173dcddd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 2 ### View all photos for Executive King Suite ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/4bf0025c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Suite - Sleeps 2 ### View all photos for Deluxe Twin Room ![Lobby](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/173dcddd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Premiere Suite ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/67841512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premiere Suite - Sleeps 2 ### View all photos for Premiere Twin Room ![Lobby](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/173dcddd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premiere Twin Room - Sleeps 2 ### Premiere King Room - Sleeps 2 ### View all photos for Deluxe King Room ![In-room safe, desk, laptop workspace, rollaway beds](https://images.trvl-media.com/lodging/14000000/13130000/13120300/13120213/4ad71936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Hotel-Santika-Premiere-ICE-BSD-City.h13120213.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Hotel-Santika-Premiere-ICE-BSD-City.h13120213.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.30186%2C106.63528&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wBC9HAg8bxcdreT5JpKg1qxCWk4=) Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339 #### What's nearby - Aeon Mall BSD City \- 13 min walk \- 1.1 km - Quantis Club \- 19 min walk \- 1.6 km - QBig BSD City \- 3 min drive \- 2.2 km - BSD Xtreme Park \- 4 min drive \- 2.5 km - The Breeze Shopping Center \- 4 min drive \- 2.2 km #### Getting around - Legok Cisauk Station - 6 min drive - Soekarno-Hatta Intl. Airport (CGK) - 40 min drive #### Restaurants - ‪Kantin Myra - ‬4 min walk - ‪McDonald's - ‬14 min walk - ‪Hygge - ‬13 min walk - ‪Bakmi GM - ‬18 min walk - ‪Kopi Nako - ‬11 min walk ## About this property ### Hotel Santika Premiere ICE - BSD City Hotel located in Bumi Serpong Damai A terrace, dry cleaning/laundry services, and 2 bars are just a few of the amenities provided at Hotel Santika Premiere ICE - BSD City. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Mandalika Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self parking and valet parking - A free area shuttle, luggage storage, and multilingual staff - A banquet hall, a 24-hour front desk, and an elevator Room features All 285 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Extra amenities include: - Bathrooms with showers and bidets - 40-inch LED TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Sports facility](https://images.trvl-media.com/lodging/9000000/8290000/8285000/8284999/77ba0050.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Zuri BSD City Bumi Serpong Damai - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 85 reviews CA $47 CA $59 total includes taxes & fees Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=8284999&PinnedHotelID=8284999&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/103000000/102050000/102045500/102045492/e7d19e08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Serpong Bsd City Bumi Serpong Damai - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 14 reviews CA $53 CA $64 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=102045492&PinnedHotelID=102045492&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/46000000/45710000/45708500/45708469/9ba30ed2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Tangerang BSD City Bumi Serpong Damai - 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Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=102909297&PinnedHotelID=102909297&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4250000/4249100/4249005/84a72c7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atria Hotel Gading Serpong Gading Serpong - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 174 reviews CA $67 CA $84 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4249005&PinnedHotelID=4249005&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/101000000/100740000/100739900/100739878/4226773e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VIVERE Hotel, ARTOTEL Curated Gading Serpong - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 10 reviews CA $85 CA $105 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=100739878&PinnedHotelID=100739878&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/70000000/69280000/69279200/69279157/d624e0b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Studio Apartment at B Residence Bumi Serpong Damai - Pool - Kitchen - Free WiFi - Air conditioning CA $30 CA $36 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=69279157&PinnedHotelID=69279157&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Free area shuttle up to 10 km - Free self parking on site - Free valet parking on site - Limited onsite valet and self parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - A restaurant ### Restaurants on site - Mandalika Cafe ### Things to do - TV in common areas ### Family friendly - Free area shuttle - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Meeting rooms ### Outdoors - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 15 floors - Banquet hall - Built in 2015 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Slippers - Soap - Towels provided ### Entertainment - 40-inch LED TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Desk - Free daily newspapers - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 5) - Rollaway bed fee: IDR 350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Hotel Santika Premiere ICE BSD City Legok Santika Premiere ICE BSD City Legok tika Premiere ICE BSD City Le Santika Premiere Ice Bsd City Hotel Santika Premiere ICE BSD City Hotel Santika Premiere ICE - BSD City Hotel Hotel Santika Premiere ICE - BSD City Pagedangan Hotel Santika Premiere ICE BSD City CHSE Certified Hotel Santika Premiere ICE - BSD City Hotel Pagedangan ## Frequently asked questions ### Is Hotel Santika Premiere ICE - BSD City pet-friendly? ### How much is parking? ### What time is check-in at Hotel Santika Premiere ICE - BSD City? ### What time is check-out at Hotel Santika Premiere ICE - BSD City? ### Does Hotel Santika Premiere ICE - BSD City provide a shuttle to the airport? ### Where is Hotel Santika Premiere ICE - BSD City located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Santika Premiere ICE - BSD City Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.2 Location ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 39 8 - Good 56 6 - Okay 20 4 - Poor 8 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Desy Mar 7, 2023 Liked: Cleanliness, staff & service, amenities Nice place to stay ##### Desy Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Marc Aug 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location for our conference opposite and wonderful staff ##### Marc Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Philip Oct 19, 2023 Liked: Staff & service Disliked: Property conditions & facilities Needs to be refurbished and maybe some western food choices , staff very professional and polite ##### Philip Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Yohanes Mar 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great great breakfast! Room was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels ##### Yohanes Stayed 1 night in Feb 2023 ### 6/10 Okay #### Ajeng Jan 5, 2016 Liked: Property conditions & facilities #### Pillow problem Overall it was okay. But when i stayed there I was 8 months pregnant so sleeping time would be "hard time". The pillows at my room were so hard and not comfortable for me. Maybe you could give special pillow option like some other hotel tp provide comfortness for every guest. ##### Ajeng ### 10/10 Excellent #### Yoshihiro Nov 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ありがとうまた来ます！ ##### Yoshihiro Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Shohei Nov 14, 2025 ホテルの客が、コンサートの関連の宿泊で、ホテル廊下及びエレベーターの待合所での騒ぎが、うるさいです。あと、外からの騒音がガンガン入って来ます。あと、シャワーのみでバスタブありません。300mlビール高いです。1本1,100円。うーん、緊急以外は、避けるべきホテルです ##### Shohei Stayed 2 nights in Nov 2025 ### 8/10 Good #### KENICHI Jul 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities スタッフが親切でした。 ただし、コンビニが歩いていける距離にないのが不便でした。 ##### KENICHI Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Yoshihiro May 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 素晴らしいホテルだった。 ##### Yoshihiro Stayed 3 nights in May 2024 ### 10/10 Excellent #### Yoshihiro Dec 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities 素晴らしいホテルまた行きたい ##### Yoshihiro Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### hyoungsoo Sep 17, 2023 Liked: Staff & service, property conditions & facilities #### 친절 사원 먼저 처음 묵는 호텔로 체크인 하고..첫날 방을 두번이나 바꿀 정도로 외부와 방음, 차음이 심각했는데.. 하루 하루 지나면서 직원들이 많이 친절 해서...여러불편함 점이 있었지만 잘 지내고 왔다. 많은 직원들이 친절 했지만 그중 돋보이는 직원들을 적고 싶다. 매니저 Hedi 와 식당 직원 Airin , Fifi , Zahra 이상 적고 싶다. 다음에 와도 여기를 묵고 싶다. 제안하고 싶은게 있는데..내가 묵고 있었던 룸에 바퀴벌레가 제법 눈에 띄었고..호텔은 전반적으로 외부 소음에 취약했다. 특히 전시장 쪽은 외부 에어컨 기계소음 이 많이 느꼈고 호텔 외벽이 전부 철제로 둘러쌓여서 시야가 가린건 설계상 많이 아쉬웠다. 무슨 감옥에 갇혀 있는 느낌 ? 옥상도 마찬가지로 리노베이션이 필요 할것 같다. 그중에서도 가장 중요한것은 역시 사람.. 직원들이 정말 친절 했다. 기억에 많이 남을 것 같다 ##### hyoungsoo Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller Nov 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good hotel for staycation overall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again ##### Verified traveller Stayed 1 night in Nov 2021 ### 4/10 Poor #### richard Sep 25, 2021 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service, room comfort #### Need do some works The service slow, the faucet keep broken and the worst is found stone at my food ![](https://a.travel-assets.com/ugc/hotel-reviews/B12CB65739EA7B93264FF0FE5E9803983DC7FD9A1632589464505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### richard Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller Jun 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parfait haut de gamme Au top ##### Verified traveller Stayed 4 nights in Mar 2020 ### 8/10 Good #### Yunita Dec 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Its pleasant. The security at the basement always nice and have a good attitude ##### Yunita Stayed 1 night in Dec 2019 ### 4/10 Poor #### Deric Dec 11, 2019 Liked: Property conditions & facilities, room comfort Disliked: Staff & service Housekeeping woke me up at 6am to retrieve the iron and ironing board which I borrow at 9pm the night before. ##### Deric Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller Dec 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 行は空港からブルバードで300000IDR、帰りはホテルのチャーターで350000IDRで往復できました。 ##### Verified traveller Stayed 3 nights in Nov 2019 ### 6/10 Okay #### Amir Oct 23, 2019 Liked: Cleanliness, room comfort #### Nice hotel but terrible service The check-in was terrible, way way under staffed w all d guests frm convention checking out. ##### Amir Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Thanks, Canada Oct 1, 2019 Disliked: Staff & service, property conditions & facilities No wifi, smell of smoke everywhere and just lyes every time with a smile. Even the manager said he knows about how bad the wifi is just no one seems to care. Have me a free meal and it was bad, also the beer always bad beer. Worst hotel I have ever stayed at ! ##### Thanks Stayed 2 nights in Sep 2019 ### 8/10 Good #### Em Aug 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable & super convenient! Amazingly located and super convenient when attending events at ICE BSD! It makes a huge difference to have a clean and comfortable place to rest, shower and keep larger items safe (there is also a safe deposit box in the room). The only thing to note is the wash basin tap water smells in 912\. The shower water is OK. There was also only one towel in the bathroom when the room is set up for two. ##### Em Stayed 1 night in Aug 2019 ### 6/10 Okay #### Humairah Aug 7, 2019 Liked: Cleanliness, staff & service, room comfort #### A pretty decent hotel There were tremors and black-out in the area during our stay, so the hotel was fully packed with the residents from the nearby housing as the only the hotels and malls had electricity. Waited one hour for my request for an iron and an ironing board :( apart from that, the rooms were pretty specious and housekeeping was good. The breakfast spread was not too bad either. Had shuttle services to the really huge AEON mall which was about 7 minutes drive. The frequency is 2 hours apart though. Could make do with more frequent trips. ##### Humairah Stayed 3 nights in Aug 2019 ### 8/10 Good #### Devane Jul 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nothing fancy but no complaints.. What I expected of a convention centre hotel. There is a convenience store in the basement of ICE just outside the hotel and AEON mall is a 5-minute Grab/GoJek ride away ##### Devane Stayed 3 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jun 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities I feel at home in this hotel, the staff are wonderful and warm and they help you at a moment's notice, the food is magnificent....especially the bubur ayam and they even have jamu ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### sudarsono May 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel with best food there are 2 santika hotel in this. dont mixed up. This one is at convention center ##### sudarsono Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller Apr 27, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities In general, the staff were very obliging and friendly, and the food, in particular the breakfast was extensive and of a good standard. However, the rooms are dark and musty and there is rising damp everywhere. If the exhaust fan isn't on in the bathroom all night, there is a terrible smell in the morning. I got very sick while I was there and the rising damp did not help. One more thing: the Alaya Spa is not a spa. It is a noisy reception area with the television fully blaring. I had a massage there and I was taken into the tiniest room possible. The massage therapist was ok and very sweet but her technique was amateur and I had to ask her to turn the full, flourescent light off which was on most of the time. Next door, a bunch of people were laughing and talking loudly and there was no music to drown it out. Overall, probably the worst massage experience I've ever had. ##### Verified traveller Stayed 5 nights in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Moxy Banff](https://www.expedia.ca/Banff-Hotels-Banff-Voyager-Inn.h891386.Hotel-Information) > > [The Ritz-Carlton Bal Harbour, Miami](https://www.expedia.ca/Miami-Hotels-The-Ritz-Carlton-Bal-Harbour.h1746288.Hotel-Information) > > [Romantic Hotels in Kitchener](https://www.expedia.ca/Kitchener-Hotels-Romantic-Hotel.0-0-d10579-tRomanticHotel.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-All-Inclusive-Hotel.0-0-d44-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels.d6141041.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-All-Inclusive-Hotel.0-0-d6022969-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [The Ritz-Carlton, Toronto](https://www.expedia.ca/Toronto-Hotels-The-Ritz-Carlton.h4027173.Hotel-Information) > > [Hotels with a Lazy River in Southern California](https://www.expedia.ca/Southern-California-Hotels-Hotels-With-A-Lazy-River.0-0-d6229607-tHotelswithaLazyRiver.Travel-Guide-Filter-Hotels) > > [Paros Palace Adults Only](https://www.expedia.ca/Paros-Hotels-Paros-Palace.h520745.Hotel-Information) > > [Bellagio](https://www.expedia.ca/Las-Vegas-Hotels-Bellagio.h140596.Hotel-Information) > > [Hôtel Lindbergh par JARO](https://www.expedia.ca/Quebec-Hotels-Hotel-Lindbergh-Quebec-Place-Laurier.h14641715.Hotel-Information) > > [Comfort Suites Saskatoon](https://www.expedia.ca/Saskatoon-Hotels-Comfort-Suites-Saskatoon.h5538025.Hotel-Information) > > [Best Western Diamond Inn](https://www.expedia.ca/Drumheller-Hotels-Best-Western-Diamond-Inn.h1567247.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yvr/phx/vancouver-to-phoenix) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Toronto (YYZ) to London (YXU)](https://www.expedia.ca/lp/flights/yyz/yxu/toronto-to-london) > > [Flights from Edmonton (YEG) to Mazatlán (MZT)](https://www.expedia.ca/lp/flights/yeg/mzt/edmonton-to-mazatlan) > > [Flights from Sacramento (SMF) to Seattle (SEA)](https://www.expedia.ca/lp/flights/smf/sea/sacramento-to-seattle) > > [Flights from Deer Lake (YDF) to Cancun (CUN)](https://www.expedia.ca/lp/flights/ydf/cun/deer-lake-to-cancun) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) ### Packages ### General